IoT & Connectivity

I have a device called EWON that send data to kepserver. Now I want to connect another Kepserver to that same device. Will that be possible? And after connecting I get error message as Date Time Level Source Event10/28/2021 10:16:58 AM Error KEPServerEX\Runtime Attempt to add item <device> failed.10/28/2021 10:16:58 AM Error ThingWorx Native Interface Error adding item. | Item name = <device>. Is that error message related to my query?

When importing Thing(Database or Mailserver) entity, configuration details are also getting imported.Tried different import options(disabling overwrite property values etc..) but existing configuration is getting replaced .Please let me know if it is possible to not disturb existing configuration.

Hi all, Our application relies heavily on custom extension widgets for showing large datasets in a card style layout.We understand the mechanics of using properties and events, but are not able make the 'services' part work.It would make development a lot easier if services could directly be triggered from mashup events. Currently we have a workaround to use change events on boolean property, but prefer to understand the 'service' method. Documentation on this is currently quite limited:Packaging a Web Component as a ThingWorx Widget - ThingWorx Web Component SDK - Polymer (ptc.com) Any suggestions to guide us is in the right direction would be appreciated, thanks in advance!

Hello Community Members, Using OData Services, I am trying to perform A Three Stage Action to upload a file into Windchill through Thingworx (9.5).Three-Stage Upload of Attachments to a Change Issue But after performing Upload Stage 1 Action I am stuck at Stage 2 Action.I have successfully uploaded the HTML file through Postman but cannot perform the same action from Thingworx services.Please let me know how to perform Upload Stage 2 Action Through Thingworx.I am attaching sample screenshots of Postman Call for Upload Stage 2 Action:Let me know if you have any queries.

I have one query regarding the project dependencies. I remove this dependencies but they come again when i come to thingworx. Can anyone pleasee let me know why they are coming even though they are not dependent on this project but still these dependenices which are other projects comes here.   

Hello,I am building a PoC, for Manufacturing plant, on top of AMU where we need readily available API documentation (Service and Thing details) to get the data, for exampleHow many machines have active alarmsWhat is the total downtime/Part Produced in a plant/AreaDowntime by Category in a plant/area etc. Note: I have already seen below links and there is not much technical details available:https://support.ptc.com/help/thingworx_applications/r9.5/en/index.html#page/thingworx_applications/welcome.html#https://support.ptc.com/help/thingworx_applications/r1.0/en/index.html#

I have empty columns in grid. How to filter the rows which doesnt have values using ptcchipdatafilter?

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I have configured CWC with Work order module. After adding work order i can not access it in Execution tab.Kindly check attached image

Hello ,I have installed AMU and also uploaded the Excel Sheet. In Configuration>>EquipmentI am facing an  issue. I am no able to save the changes made in asset monitoring PFA

  How to read Texts from images in thingworx? is there any direct functionality to read texts? is there any extension available for this?  i have this link but for this need to install thingworx flow  https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Integration_Orchestration/Azure/ComputerVision.html without thingworx flow how to get this done?      

Dear PTC Community, My collegue having an error "failed to start runtime in service mode. the service cannot be started either because its disable or has no enable device associated with it"  after adding few points in KepWare OPC Server. Attached image for reference. KEPServerEX 6 Need kind advice from community here that have experinced this issue and solved it.  Thanks,Nu'man

Hello, I am creating a mashup with a dropdown widget that is supposed to filter the rows of my grid widget by their "state". When I used a regular dropdown, it was working perfectly and the table only showed the results I wanted.  I want to switch to multiselect so that my users can click more than one state if they want to see results for 2+ different states at once. When I tried to enable this with multiselect, the grid widget in my mashup did not reflect the selections.  What should I do to enable multiselect and have my grid reflect all of the user's selections? Thank you!

I have a infotable in my things project, under properties and alerts, i want to display my infotable in a grid in a mashup, is that possible or only if i have a data shape?

When checking the exported PMML file of a model trained with just 1 neural net learner, configured to use ReLU, I'm noticing that all activation functions (apart from the output) are declared as logistic. How can this be? Maybe I'm interpreting the PMML file wrong, but I've checked the whole file and there's no mention of ReLU. I've done a lot tests and I'm not getting that parameter to change in the PMML file.

Hello I am using some customized fonts in our thingworx on premise instance and facing the language issues now after importing it .The issue is abrupt with some of the widgets where its mix of both the languages. Thanks

Hello I am trying to setup integration runtime and while doing so i am getting following errors [Client-EndpointMonitor-1] ERROR c.t.c.c.c.n.NettyClientConnectionFactory - Exception occurred while connecting to serverjava.util.concurrent.TimeoutException: timeout waiting for websocket handshake to complete Any help will be appreciatedThanks

A datashapes with number datatype fields attached to datatable. Now i want to add value '0500', '0820' instead of '500','820'. How to do that ?

We have program using Kepware software for talking with PLC. But the program stop every 2 hours as described if Kepware is running evaluation mode. But looking into License utility . License = Good  Are there any logs where to see why ? Windows event logs says nothing....

Hello community,I started playing around with KEPServerEX recently (latest release: 6.16).Datalogger is super simple to configure for basic purposes. Now, I am trying to do some advanced escenarios where data needs to be saved using a stored procedure. Is this possible to accomplish?Before stored procedures, I tried using a dummy SQL view (MSSSQL) with a "INSTEAD OF INSERT" trigger in order to mock the idea to write to a single table but that SQL trigger view is not being fired through Datalogger... The purpose of all this is to have a single Log Group that writes to different tables based on a condition that I define. A simple example that passes information to a SP would be:@action=10, @p1="Hello" -> would write to table "Table1".@action=15, @p1="World" -> would write to table "Table2". Cheers,

We recently stood up a new ThingWorx 9.5.2 server and migrated our data from ThingWorx 9.3.  When we select a Mashup and then Design the Preview does not load.  We get a grey screen with a message that <servername> refused to connect.  We do not see this issue in 9.3.

Greetings, I am working with Thingworx Platform 9.5. We need to create 15 different users, and these users must have the capability to create their own projects and objects, with services and events, but no other capabilities, neither to review system objects nor resources that are unnecessary for them. However, upon creating them and assigning them to the groups "designers" and "developers" and granting the necessary permissions to create projects and use platform resources, they have also been given access to view other projects, and more critically, to create and delete permissions for other entities with complete freedom. Does anyone know which specific permissions I need to deny to limit the capabilities of these new users? Thank you very much for your time.

I need to create table in below format show two products compatibility. So i am not getting which widgets will help to create table with below requirements  

Hi Community experts, I need to create a Modbus TCP/IP Ethernet channel in KepServerEx6 but I am not getting any option to select the channel. It has only simulator type channel available. Could you please help me troubleshoot how to configure any other channel in my kepware.  Kind Regards,Sid

Hello,  I have this error : Device is not responding. | ID='xxxx(ip of the machine)' but when i launch Quick Client i can see data coming from tags. Anyone can help me with this ? I'm using ThingWorx Kepware Server 6 and this is happening only for machines that use Siemens TCP/IP Ethernet protocol  Thanks