IoT & Connectivity

Hello, We have a machine connected to KEPServerEX via OPC UA.We have a challenge in seeing the machine events through Kepware while we can see these data in an alternative OPC.How can we do to be able to see the machine events in Kepware? Thanks

Hello,I am new to Kepserver. Unfortunately, I switched the runtime from Service to Interactive mode in KepserverEx. Now I have changed it back to Service mode, but the DCOM settings are gone and I can't see the tags in Quick Client. However, the connection between Kepserver and Thingworx seems to be good, as I can see the realtime values in Thingworx.Experts, please help me solve this issue.Thanks,Sk

Hi all, I have been familiarizing myself with the Kepware Configuration API, specifically creating and accessing tags from thingworx using the API. I have been able to create normal tags using the API, however, I am struggling to find out what the endpoint URL should be for advanced tags.  I use the endpoint in the following format to get all the channels: /config/v1/project/channels This endpoint gets me all of the channels in my Kepware environment, but I can't find where the _AdvancedTags channel is for accessing the advanced tags and creating new ones. If anyone has been able to access the _AdvancedTags through the API please let me know. Any feedback is greatly appreciated thanks!

Hi,I need to monitor a certain tag, specifically I am monitoring a tag that records a temperature.I would need to set a boolean tag to 1 when a certain temperature threshold is exceeded. When the problem returns, I would need to reset the boolean tag to 0. How can I set this condition with Kepware?

I have 2 dropdowns one has parent equipments and second has child equipments.What I want to achieve is when I select parent equipment on one dropdown we should be able to view all child equipments on another dropdown PFA Issue I am facing is when I select parent equipment no child equipments are showing but when I select other parent equipment and then go back again I am able to see all child equipments of that specific parent equipment. I have a data table from where I am getting all the data. What I think issue is the second drop down is always showing data of previous parent equipment which I selected. I am using selected text change service is there any other way PFA 

Hi, does GET API requests data directly from database? how the data flow works to get data in a get API ?    Many thanks    Related post

I see on the Licensing Host Details page that I can view all the licenses assigned to that host. For any given license type, we have multiple line items with different quantities. Is there a way to get a summarized view, before importing the license file to the system, of all the licenses assigned?   Example: Windchill Advanced: XX Windchill Base: XX etc..

We do not current allow our servers to phone home so we are ok with download license files and manually uploading them (12.0.2) for Windchill. Will there be any issues operating multiple production instances (high side and low side) with the new license app? Its the same user base across both instances so previously, this was compliance to the named user license model. 

We have 2 Windchill systems, one for unclassified work and the other for classified work. When we upgraded our licenses a couple of years ago, we were told that the licenses can be used on both systems as Windchill is a named user system. I am setting up an upgrade on both sides to Windchill 12.1.2 so will be retrieving new licenses soon. With the new licensing is this still the way going forward?

Special thank you to the community members that have contributed to this "Ask The Experts" session and to the licensing team @JGENTHNER  @MaxPoe  for answering some real-time questions on this forum.   We are going to leave the forum open for additional questions and John/ Max will be checking in over the course of the next couple of days to provide additional information and answers.   Have a beautiful, community rest of your day!   Jaime Lee

When trying to add some licenses to a Windchill server, I'm getting a required field to add a ThingWorx Device ID? Why is this being required?

Is there any way to view who created a particular host or who made changes to the license allocation?  I need some way to know who to talk to about some licensing hosts that were recently created.   By the way, the 'Host History' page is consistently throwing errors:    

Another question came in!   How can an admin create licenses for older versions of the products?   Any help on this one?

The existing web interface for license management is pretty confusing to work through and get information from. Is there a map of what the old tool did to what the new tool does to get a better understanding of what's different and better with the new web interface? 

Hi, this question just came in on the side.     Why might the Product Licenses page indicate that I do not have any products installed?

Hi @JGENTHNER, For the benefit of the community, could you please explain to everyone how the new licensing app works with the existing license download functionality inside Windchill (using credentials to pull a license)? Does a user need to manually create a host and allocate some of their licenses to it before they can download the license file directly from Windchill? If a user manually creates a host and allocates some of their licenses to it (in the new app), will the Windchill download functionality correctly pull that specific license (with the partial allocation), or will it continue to automatically pull all licenses available to the customer? Thanks!

Just wondering if the new licensing app is going to be rolled out to Arbortext products also.   Bryon

Hi,   Is there a service where I can get all the Services in a Thing?   Thanks,

hello,  i'm a new user of thingworx plateform. I have ,no data on one of the machines so i checked the connection kepserver/client and there is this error : Channel failed to connect. | Status description = 'Could not establish a network connection to remote server.', Status code = 0X80AC0000. Any ideas why this is happening and how to solve it ?  Many thanks 

Hi, I'm struggling to get the default value from my edge csdk code serverDetails:I created a property when creating thing :   TW_PROPERTY("DefaultValueTest", "Description", TW_INTEGER); TW_ADD_NUMBER_ASPECT("DefaultValueTest", TW_ASPECT_DEFAULT_VALUE, 150); TW_ADD_NUMBER_ASPECT("DefaultValueTest", TW_ASPECT_ISLOGGED, TRUE);  I put as default value 150.When i try to fetch the value of my property in another service in the same c project:  int lDefaultValueTest = TW_GET_PROPERTY(THING_NAME, "DefaultValueTest").integer;  I always get zero as result !.I wonder why I am not having '150' since it's the default value  ??As a workaround, i set the property after the definition of the property  TW_SET_PROPERTY(thingName, "DefaultValueTest", TW_MAKE_INT(150));  The problem here is when, i set a new value somewhere in other service and I restart my program, it's always reset to 150 and cannot be updated Any idea how

This is Thingworx version 9.0.4 I have a service that is being refreshed every 10 seconds via an autorefresh widget. It returns an infotable of data. I am then binding this infotable into the collection widget. The refresh is successfully refreshing the service and getting the new data. I verified this in the networks tab. However, the collection within the UI is not updating. Weirdly, if I change the window screen, it then updates the UI to match the new data.  I have tried a few things. I tried creating an expression that generates a random number. I then bind the change event to the service call instead of the refresh widget. The refresh widget is now bound to the expression. I then bind the expression to a label. I can succeffcully show that the new random number is shown via the label when the refresh happens, the service (w/ new data) fires correctly, but the collection is not updating. If I refresh the screen it updates. If I adjust the screen size, it updates. Th

Hello,I'm new to ThingWorx, and my current version is 8.4. For the mail alert purpose, I imported the Mailserver Extension (V3.5.1). I tested sending emails from a Gmail account to an office mail, and it was working fine.However, I want to send mail from one office mail to another office mail.I entered my company's SMTP server name and port, which was provided by the IT department, but I am still getting the error message "Couldn't connect to host, port: xxxxx.xxxx.com, 25; timeout 30000."also i tested the SMTP Server with telnet cmd its returned 220, seems good. Mail Account User: I inserted the dedicated office email for the alert.Mail Account Password: I left it empty, and also tried with the actual password of the mail account.How can I solve this issue? Experts, please help me.Thanks,

Hi Everyone,I came across this doubt like I have a data which is populating in Grid now I filter the data based on column selected row with the help of data filter widget and saved that view in list widget now my ask is when I click on that view name then that particular view should reflect in Grid widget  I have a service called getViewField and which is having a result as selectedview in json format now how should bind it with the grid should I change the Json type or something else I directly bind it with query filter but that is not working so suggest me proper binding ThanksLav.

Hello I have a responsive mashup and i am using navigate function to open mashup in a popup window .But the alignment is never set to the way i want to use it always behave differently Any help will be appreciated Thanks

I can't deselect the selected label or node in the Tree Widget, I have tried almost everything, running the data source service again, setting the selectedLabel and SelectedValue to "", 0, undefined or null. I even used random ID and parentID fields, but seems like the tree widget or the service selected rows are storing the row index; Thingworx Version: 9.5.0