IoT & Connectivity

Our factory has a remote monitoring system with a Kepware based setup utilizing DA (Data Access) method to transfer the data collected from the devices to WinCC. The Kepware version in use is 6.13, and each Kepware instance contains 12,000 static tags. The device's communication interfaces include TCP/IP and RS232.We plan to develop UA (Unified Architecture) clients in the cloud while keeping the existing system unchanged. This UA client will subscribe to data from the existing Kepware as a second remote monitoring system. However, we currently face the following problems:Some data points from the same device can be successfully transferred to the UA client, while other data points cannot. (Data transfer to WinCC via DA works fine on all data points.Data transfer from Kepware to the UA client frequently experiences interruptions, and only restarting the UA client resolves the issue.The main challenge is that the data transferred to WinCC via DA is complete, but the data received via UA

The double-click event is missing in ThingWorx 9.4 version, and I use that event extensively in my application. Please suggest an alternative that I can apply to achieve the same functionality.

How do I setup a trigger so that the Datalogger only log data when the trigger bit goes High, or low, but not both?  I'm getting double data because it triggers on change not rising or falling.  

While Installating the KepServerEX in my System and Getting an Error in Windows Installer Wrapper.Below is the ERROR Message.Create Process failed (-1073740777) , Please rerun Install.Please Help Us, Thanks in Advance.

We have a Thingworx 9.5 and Influx 1.7.9.It was working fine for a very long time. Recently, the connection is not working as expected. We are getting following message from Influx log. tcp.Mux: handler not registered: 71. Connection from 127.0.0.1:52517 closed In Thingworx,[O: c.t.p.i.InfluxdbDatasource] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8080-exec-9] Data Source thingworx connectivity test failed! with [2,002] No connection. Contact the administrator.  can you someone help us? Influx is running with following cmd: influxd.exe -config "C:\influxdb.config"the influx.config filereporting-disabled = false bind-address = "127.0.0.1:8086" [meta] dir = "C:\\Influx\\influxdb-1.7.9-1\\influx_data\\meta" retention-autocreate = true logging-enabled = true [data] dir = "C:\\Influx\\influxdb-1.7.9-1\\influx_data\\data" index-version = "inmem" wal-dir = "C:\\Influx\\influxdb-1.7.9-1\\influx_data\\wal" wal-fsync-delay = "0s" validate-keys = false q

Hello,is Icon alignment in button is possible? in previous version of Thingworx 8.x, ICON on button can be aligned, but there is no option to align in 9.x.is there any possibility with CSS or any other workaround?   Thanks,

Hi,I would like to create my own custom widget, but I'm a bit overwhelmed.I've seen there are different options to create a widget (e.g. with Eclipse, with Polymer or Lit, ...)Does anyone have experience with this topic and can tell me how to best start and which variant is the best? I thought it would be best if I could integrate existing ThingWorx widgets (buttons, ...).Unfortunately I didn't find much information about it, and almost no current information. And are there any example projects or finished projects for custom ThingWorx widgets somewhere? Thank you!

As with several others, I could not get KEPWare to autogenerate ODBC tags for my MariaDB.  The system could see the table in the database but would fail generation. The problem was that even though the DSN was properly configured with the username and password for the database, KEPWare was not bringing them into the Channel Definition.  As soon as I updated the field in it, the problem cleared up and tags started generating correctly.

hello,can i please ask how to listen on a thing property value change and coding in this thing service  to save new value  to db?

Hi Community Expert Regardless of the license, is there a limit to the number of SSO users in Thingworx?

I have created a service which takes an input by the name "objectData" and this is a data shape which has certain property and values like: rootCauses0containmentActionsdaysOpenworkflowStatus stepStatusTablesupplierTeam adjustedCloseDateactionStatusworkItemsHere in the service what i want to do is that pick any property and manipulate the data which the property holds, since this input objectData is the output of some other service and is binded to as the input of this service for manipulation. So far i have tried this code but i think it's incorrect :for(let i = 0; i< objectData.length; i++){    let row = objectData.rows[i];    if("workflowStatus" in row ){        //increment some value or manipulate the row property     }}

Have questions about how to synchronously read data from PLC. For example: a bit tag and int tag must be read at the same time because it's a high speed process. I know I can do this in AB ControlLogix using arrays. But not sure how to do this in PLC5, SLC 500, CompactLogix, MicroLogix, PLC3, Siemens S7/400. My company has various PLCs and I need to find a scalable solution. Ideally, I'd like to find a solution that doesn't require PLC program modifications. Or as less modification as possible. PS: I know it's better to push data from PLC to capture high speed applications. However, data pipeline architecture is already determined by my company's global team. So I have to find  workarounds.

HelloI have to plot a process steps in a timeline, each step can have sub-steps that i would like to plot also.i think about using the timeline widget, but i could not find how it works or an example f the inputs as an infotable nor json,so my question is how to use this timeline?  Can i plot the process steps and as subgroups of the step's sub-steps? Thank you 

Hello! I'm very new to using kepware and I'm looking for some assistance getting the scan/poll time adjusted to my liking.  I've got one channel, with one device on it (Automation Direct Productivity series PLC) which contains all of my tags. I'm observing about a 10 to 15 second delay between seeing a tag update in my Productivity suite software and then seeing that change reflected in the Kepserver OPC Quick Client. I've set the device's scan mode to request all data at 1000ms and reinitialized the runtime, but the delay seems unaffected. Any tips for what I may be missing are welcome!

Initially posted in this topic   Hi  @wposner-2    Actually I am looking For  How to move File from ThingworxStorage To AWS s3 Bucket. How can i Find  S3 REST API ? I want to move Files on Periodic Basis.  

Hi,I am not able to fetch sensor readings from SigmaTile to KepServerEX. Also I am able to connect it to my Thingworx Platform. Please help me regarding fetching of sensor readings from SigmaTile into KepServerEX. Thanks in advance. Regards,Aditya Gupta

Use case: iPad to access ThingWorx application via VPN.VPN Client: F5Navigate/ThingWorx Version 8.5.3Tomcat version: 8Tomcat access logs shows a HTTP Status Code: 400 when hitting the server via iPad ("-" 400 -)Ports are open for inbound traffic. What should I be checking?

I created a Data Table that is populating a grid, but when I insert an especific item in the Data Table the grid doesn't show it, despite the item have been created in the Data Table. After I reload the page the item is finally shown,  and now I can create the items normally, and they gonna be shown in the page normally after the The Service Invoke Complete os the service insert.I don't know why the first insert don't query in the page.

When new person is logging onto TWX serwer via Active Directory, new User entity is automatically created.Is that possible to set default settings for such user? Mostly I'm interested in language property of such user, so every new user will have "pl, pl - pl, eng, Default" language schema for server, where most of the users are polish?

Hi,   I am using GRID from Thingworx 9.3.6, I have given the background color of the Grid Header in the Style Properties, as you can see in the below.   But in the Runtime, it still shows, white in the background of the Header.   Thanks,  

Hi,I am developing a widget where Images should be displayed by using a collection widget together with a value display, So what I want to accomplish is to have multiple images to show on the mashup but without the borders that the collection widget provides and that they should be as wide as the mashup allows.I know how to remove the border and the button underneath the value being displayed. But another problem is that even if trying to use only valuedisplay to see how the image would look, it gets very small. I have figured out that I would need to change the background-size image property to cover as well as affecting the size of some other elements, but my bellow css, even if it seems correct, does not affect what I would want.If you take a look at the bellow css code, what is missing?ptcs-value-container ptcs-modal-image-pupup::part(popup-root){height: 100vh;width: 100vw;}ptcs-modal-image-pupup::part(live-art-area-image-thumbnail){height: 100vh;width: 100vw;}ptcs-modal-image

I am currently exploring the development of custom widgets in ThingWorx using Webpack and am seeking guidance from developers in the community. If anyone has expertise in this area, I would greatly appreciate your assistance and knowledge-sharing.

We're in the process of obtaining a license for Manufacturing Apps. In the meantime, can we test the trial version on a Windows 7 desktop machine?

Hello everyone. I need add some new tags to our current server (we are using KepServerEX6.13.250.0 with ControlLogix Ethernet channel to transfer data from CompactLogix 5300)But the new PLC is a 1756-L74 ControlLogix 5570 Firmware 28.11 with the next backplane configuration:+ ----+--------------------------+| Slot |                 Module             ||  [0]  | 1756-L74/B LOGIX5574 ||  [1]   | 1756-EN2TR/C                ||  [2]  | 1756-EWEB                       |+---- +---------------------------+ Checking the Manual of driver the PLC is supported by different communications methods.  I added the device using the IP address of the third slot (1756-EWEB) with the ID <aaa.bbb.ccc.ddd>,0,0but when I tried to generate the tags the

Hello ThingWorx Developers Community,   I am excited to share the new ThingWorx Product Home Page.   This page is a culmination of useful links geared towards PTC Customers and ThingWorx enthusiasts. The resources contained on this page were handpicked by Technical Support and Product Management. Our intent with this page, is to centralize the most frequently relied upon ThingWorx information into a single source..   Please have a look and share any feedback with us!   Tyler Misner Senior Technical Support Engineer