IoT & Connectivity

Hi, I connect Kepware 6.13 to our Siemens PLC by using OPC UA. But there is a problem that some of the messages are written in Chinese and when we try to monitor them on Kepware Quick Client, they are appeared as garbled.    Best Regards, Nava

i have installed AMU in server with one database instance on MSSMS. Now i want to install CWC on same server with some database. As per Documentation Of PTC help center, We can same instance for both or We can use two different database instance for both apps. I want to know what's the best practice to follow in such scenario? Should i keep same instance or different for AMU and CWC

Dears, I have a service that needs to be executed after Thingworx is started or restarted, is there a way to automatically execute it after startup, thanks! BR,Chason

Trying to setup a connection to a controllogix PLC. I have the connection and I'm trying to see the tag bit value PVInts[8].0 and on kepware it shows a folder on the left "PVInts_x" and when i select it it shows me all the ints inside. So on the right side i see PVInts_008 as the tag name and PVINTS[8] in the address but i can not drill down to PVInts[8].0 or PVInts[8].1 it doesnt show me that. What am i doing wrong? using KEPServerEX 6.15v6.15.132.0

Hi,I am developing a remote thing and I get two errors. In the command prompt of my Remote Thing application:  Error in VirtualThing processing of Service request from Platform. Object reference not set to an instance of an object When calling the remote service from thingworx, I get: Error in VirtualThing processing of Service request from Platform. Object reference not set to an instance of an object.From what I see the name of the remote service is correct in thingworx and my code, so what does these errors mean? In thingworx, the error is displayed with null after it. Kind RegardsOskar Berntorp

We are unable to access Thingworx composer after windows server updates and getting error "SEVERE: Exception sending context initialized event to listener instance of class " tomcat log. The service stop automatically whenever we try to start it. The application was running fine and we didn't performed any major changes except windows updates.Can you please help us to find/resolve this issue? Why it occurs and how to resolve this? ThingWorx Version : 9.3.5 (Postgres) Error log: Jan 17, 2024 4:45:22 AM org.apache.catalina.core.ApplicationContext logINFO: No Spring WebApplicationInitializer types detected on classpathJan 17, 2024 4:45:29 AM org.apache.catalina.core.StandardContext listenerStartSEVERE: Exception sending context initialized event to listener instance of class [com.thingworx.system.ThingWorxBootstrapper] Attaching complete log file

created an account on My,Kepware.com yesterday. Used the site to setup a couple of kepware licenses. Today,  I try to log in and nothing happens. Tried multiple times and couldn't log in. I changed my password, got the reset password email and followed the directions. Reset my password and tried to login and it still never accessed the site.  Submitted a ticket to get a resolution and called the support line. Was told to put in a ticket and they will call me back. I still haven't heard back.   

É possível configurar um mashup Thingworx em CSS e HTML, fazendo como uma configuração de site?     Is it possible to configure a Thingworx mashup in CSS and HTML, doing it as a website configuration?   Translated by the Community Moderation using Google Translate

Hello, I am developing a extension for ThingWorx application and trying to log the errors and warnings in the Application Log file using below code. private static  final Logger _logger = LogUtilities.getInstance().getApplicationLogger(CG_Authenticator.class)_logger .info("Test Info Logger message") I am able to see the log messages in the Application Log, but the User column is showing as "????" in the logs. Please refer below image.  Can someone provide any inputs, what am I missing or there is any additional configuration for loggers that is needed?Thanks & Regards,Bhushan

Talking about these lines in particular and the respective menus they open - for the main user base it would be very inconvenient if these were English only and make the whole widget almost wholly unusable sadly.  Running on Version 9.3.7!

Hello,Faced with problem different value reading from PLC and KepServer.Some reason I received value less than we have real value on PLC.Please help! 

We are unable to access Thingworx composer after windows server updates and getting error "Extension jar(s) were not found in lib/common directory of the extension" in application log. The service stop automatically whenever we try to start it. The application was running fine and we didn't performed any major changes except windows updates.Can you please help us to find/resolve this issue? Why it occurs and how to resolve this? ThingWorx Version : 9.3.5 (Postgres) 

Hi,   When you try to log in through the below URLhttp://localhost:8081/Thingworx/FormLogin/confirm/TestLoginYou get a Login form with a Reset button, and another form appears when you press the Reset Password.Business wants to customize the dashboard. Is there a way to do it?As per the link here, I can see we need to customize the JSP files, isn't there other way?Thanks,

 

while configuring OPC UA client driver to Ignition OPC UA server, security policy does not list "Basic256Sha256 " - as a result unable to connect to OPC UA server. only available Security policy is "None", "Basic256", and "Basic128Rsa15"   How to enable "Basic256Sha256" in Kepware UA Client. Version in use: KepserverEx 6.5 Than you,

I've created an account, I've granted it permissions, but it still won't run.Why? Please help.Version 9.3.4     

I have service, which results with Infotable. Format of infotable is:{ name: string; station1: integer; station2: integer}I present this infotable in mashup with tree grid advanced. I can get into widget configuration & change title for columns, so at the top row it will show it like: time, Ast10 Ast20.But I would like to have it dynamically changed. So, if I use mashup with parameter A, I would like to have there text Ast20, but with parameter B, I would like to have there BAC. I thought about making a service, and add result of this service as a source for configuration.But how string for configuration should be formatted, so both (or even all three) columns will have titles generated by code? Or maybe there's other way to cope with that?    

HI,  I would like to know how I can restart all industrial things after Tomcat reboot. I made service and it looks like that: if (itemNumber <= (me.foundThings.rows.length - 1)) { var foundItem = me.foundThings.rows[itemNumber].Name; Things[me.foundThings.rows[itemNumber].Name].RestartThing(); for (var x = 0; x < 3000; x++) { //sleeper } me.foundThings.rows[itemNumber].Status = 'Done'; me.foundThings.rows[itemNumber].LastConnection = new Date(); me.RestartConnection({ serverName: serverName /* THINGNAME */, NameThing: me.foundThings.rows[itemNumber].Name /* STRING */ }); result = itemNumber + 1; } else { result = 10000000; } RestartConnection service was created to re-append the Kepware server name to the Industrial Thing properties.My problem is that what I created works very randomly. Of the 3, Industrial Things restarts 1 or 2 or does not add the server name to Industrial Thing.How can I create a tool to restart all Industrial Things to

Hello, my company updated thingworx from 9.1.10 to 9.3.7 and now we got that wierd behavior on a Grid Advanced Widget. What we want is only 1 row is selected and always at least 1 row is selected. So you cant unselect. This worked as intended on 9.1.10 but after the upgrade we got actually a different behavior. The changedRow event always triggers, even i dont change it. I just click on the selected row and it will be unselected. I tried to play around with all properties and it still doesn't work.  Have anyone a working solution? Or will this be fixed in a upcoming version? Because we will not upgrade for the next 1 or 2 years.

Hi Team, I am facing problem somehow similar to this topic. Problem is ,I am using widget mashup container and thing with get properties to get data from properties, passing mashup name to container mashup though menu in the mashup as well as some some other parameters to containers, using 2 properties with subscription service in the thing. but facing below issue. Issue 1- when enabling checkbox "Automatically update values" of get properties, parameters not passing in runtime to container mashup Issue 2-when unchecking checkbox "Automatically update values"  of get properties, parameters passing in runtime to container mashup Can you please provide reason and solution on this? My requirement is to keep checkbox enabled and parameter should pass to container mashup in runtime.  

Is there a Suite in Kepware has all drivers and plug-ins?So we do not need to offer each driver separately.

NOTE: Even though I have tried on ODataConnector and SwaggerConnector, these steps below should be working for all the Thingworx Integration Connectors viz. GenericConnector, HTTPConnector, ODataConnector, SAPODataConnector, SwaggerConnector, WindchillSwaggerConnector.   This document guides you to add a custom header in any Thingworx Integration connector. Step 1. Create a Datashape say "CustomHeadersDataShape" and add a string field with Name the same as the header name you want to add. In this case, I want to add a header called "Prefer" so it will look something like              Step 2: Go to the Integration Connector which you want to add this custom header. Navigate to "Services". Under the "Inherited Services", edit/overwrite the "GetCustomHeaderParameters" service by clicking on the edit (pencil) icon. Step 3: In the JavaScript Code sniped section add below code snipped   var params = { infoTableName : "InfoTable", dataShape

Hello, We are working on a project using Thingworx 8.5.3.  We have several UX widgets that were built for us as custom extensions. We import these extensions using the "Import" dialog. The extensions have been packaged a .zip files. The app runs fine in its current form and all the extensions work. However, we are unable to edit the app in the Thingworx Composer:- When we open the mashup, all the custom widgets are not visible in the mashup editor- When we save the mashup and export it as XML, we can see that the XML code for the custom widgets is actually removed- We don't see any errors in the logs in the "Monitoring" section Separately from this, I don't see a place where the imported widgets can be viewed in Thingworx composer the same way that we can view Mashups, Mashup Master, etc. I have the following questions:1. Is there something that we need to do to make the custom widgets appear? Could it be a configuration?2. Is there a place to view th

Hi,Thingworx was working fine till now and after a system update the tomcat is not starting and I have found an error in tomcat logs during tomcat service startup which is mentioned below. Jan 17, 2024 4:45:22 AM org.apache.catalina.core.ApplicationContext logINFO: No Spring WebApplicationInitializer types detected on classpathJan 17, 2024 4:45:29 AM org.apache.catalina.core.StandardContext listenerStartSEVERE: Exception sending context initialized event to listener instance of class [com.thingworx.system.ThingWorxBootstrapper]  I have also attached the application log and tomcat log along with this question.Someone kindly help me to resolve this. Thingworx version: 9.3.5-b1258Java version:  jdk-11.0.16.1DB: PostgreSQL 15 

Is there any limitations in importing rows in master sheet for DPM.I m importing master datasheet in DPM but facing an issue when it comes to material master sheet.DPM all of sudden stopped importing and screen was ideal for 3 hrs. No progress in upload/ import of sheet.so i want to know is there is any limitations of importing rows in DPM?i am attaching screenshot of Window when importing got stuck. Thanks,Suraj Patil