IoT & Connectivity

I have read a post on this forum where someone said that certificate authentication is not supported. I could not find any release notes regarding an update to this and still am unable to connect to KEPServerEX using trusted certificates. Is there any plan on implementing this feature? I am running KEPServerEX 6.13.266.0 on a Windows machine. Thank you,Štěpán Beran 

While taking distinct for any column in infotable, is it possible to get count of occurrences for each value along with distinct output?

when an user tries to login directly to a mashup in application through Mashup Url link is that possible to redirect the user to home login page

Hi,I am currently developing a mashup where I should be able to display multiple images that are base64 strings. My current implementation is that I have an mashup which is containing a value display widget, which displays the image. This value display is then repeated in a collection widget. My problem is now that the cells of the collection widget is only set to a fixed pixels width and now 100% as I would want.Am I on the right track, and if so, how to get each image to 100% width?If I am not on the right track, how to then accomplish what I want in a better way? KindlyOskar Berntorp

Hello Is there any specific way which need to follow when migrating data from One persistence provider to another in Thingworx?.is it even recommended to do so? I appreciate any help here Thanks

Hello, I have been trying to be able to read files from a sharepoint using the sharepoint API's recently but with no luck.Does anyone on here have any experience with this?Mainly I'd like to be able to read excel files, but if that is not possible, reading CSV or just normal .txt files would also be fine as a work around. I've tried several different ways to do this... like GetCSVFile and GetText, neither have worked for me. Latest error I am facing when trying to read a .txt file using GetText is this:  JavaException: com.thingworx.common.exceptions.InvalidRequestException: Invalid Content Type: application/octet-stream Not sure why though as I am using the standard "application/json;odata=verbose" as requested by sharepoint in the Accept header field. Thank you.

Hi,I am developing a service that collects information about fies in a comma separated list. I have another service dependent on it and it calles the first service and saves the result in a variable. The result is saved to let result and the output is set to string. Despite this I get the error bellow in my second service wrapping the service returning the csv list. The error I get is: filepaths is org.mozilla.javascript.UniqueTag@3b4f00ba: NOT_FOUND. It occures if output set to a particular type, but it is not returned by the code. For reference, see: Article - CS232922 - org.mozilla.javascript.UniqueTag@<ID>: NOT_FOUND is seen when running a Service in ThingWorx Platform (ptc.com) Is there any thing else that can call the error that I describe?  Kind RegardsOskar Berntorp

Hi,  Does anyone have any documents about how to get data from excel files on Sharepoint to a Thing on ThingWorx?

Greetings,You can set the triggered conditions as triggered-based and then set the condition type according to the data type. If the item ID has the data type Boolean, you can set it as OPC False or OPC True, but if you do have any other data type, you can set the condition as greater than or less than a specific value if you need any more help related to this you can submit a ticket and share the Case no. we can connect to dig more into this.Regards,Mohit

Hello, for an administrative task, I need a service that returns the category of a service, or even a list of the categories of all the services of a thing in Thingworx 9.1 or 9.3. Does anyone have an idea how to make something like this happen?

Hi!Is there any event that triggers when the Dependencies.xml file is uploaded by the Axeda Agent upon service restart? I have a use case is to trigger an SCM download based on the content of the Dependencies.xml file. I am thinking I can hook up a subscription based on an event that should get fired upon the file upload. Could you please point me towards one. Thanks,Ashish Tamhane

Hello community, I would like to learn when thingworx return a timeout or connection refused or 404. I put to you in context, we have a simulated device that send data to one thingworx endpoint each 15 seconds, and sometimes we receive the next errors:timeout errors (Appear in our log as "Task cancelled" as a connection attempt will timeout after 5 seconds.)Connection refused error (Connection refused only occurred 3 times, the others more often)404 errorHere I can put some logs:timeout error - reference to TaskCanceledExceptionConnection refused Can you help me to discover which is the problem and when happen each error?  Thank you in advance,Luis. 

Hi, Does Thingworx have any extensions to integrate JMS Connectors. Best Regards,

I am not able to assign tags in a mashup, whenever I drag the tag to the mashup it blocks and does not assign

I am experiencing an issue seeing Variable data in the OPC Quick Client.But in opc da i can able to import the tags after importing if i see the values of imported tags it showing unknown.

I am adding a dropdown to an existing responsive container which has some other elements as well, when added the widget feels out of place ( pic. #113), but when the mashup is loaded it is in place that is after the existing widgets( pic. #114) which feels confusing. Even while editing, i am moving those widgets but they are just going back to the original positions, Any idea why this might be happening and is there any documentation which i can refer to for understanding the positioning of the elements.

How to collect thread/heap dumps for thingworx container running on AKS.? 

Hi,   What is the datashape of infotable at partsToSend parameter. Where to define subject, content, from and to address? Also, how to send both the body and file attachments in a single mail ? Reference from topic   Best Regards

Hi, I connect Kepware 6.13 to our Siemens PLC by using OPC UA. But there is a problem that some of the messages are written in Chinese and when we try to monitor them on Kepware Quick Client, they are appeared as garbled.    Best Regards, Nava

i have installed AMU in server with one database instance on MSSMS. Now i want to install CWC on same server with some database. As per Documentation Of PTC help center, We can same instance for both or We can use two different database instance for both apps. I want to know what's the best practice to follow in such scenario? Should i keep same instance or different for AMU and CWC

Dears, I have a service that needs to be executed after Thingworx is started or restarted, is there a way to automatically execute it after startup, thanks! BR,Chason

Trying to setup a connection to a controllogix PLC. I have the connection and I'm trying to see the tag bit value PVInts[8].0 and on kepware it shows a folder on the left "PVInts_x" and when i select it it shows me all the ints inside. So on the right side i see PVInts_008 as the tag name and PVINTS[8] in the address but i can not drill down to PVInts[8].0 or PVInts[8].1 it doesnt show me that. What am i doing wrong? using KEPServerEX 6.15v6.15.132.0

Hi,I am developing a remote thing and I get two errors. In the command prompt of my Remote Thing application:  Error in VirtualThing processing of Service request from Platform. Object reference not set to an instance of an object When calling the remote service from thingworx, I get: Error in VirtualThing processing of Service request from Platform. Object reference not set to an instance of an object.From what I see the name of the remote service is correct in thingworx and my code, so what does these errors mean? In thingworx, the error is displayed with null after it. Kind RegardsOskar Berntorp

We are unable to access Thingworx composer after windows server updates and getting error "SEVERE: Exception sending context initialized event to listener instance of class " tomcat log. The service stop automatically whenever we try to start it. The application was running fine and we didn't performed any major changes except windows updates.Can you please help us to find/resolve this issue? Why it occurs and how to resolve this? ThingWorx Version : 9.3.5 (Postgres) Error log: Jan 17, 2024 4:45:22 AM org.apache.catalina.core.ApplicationContext logINFO: No Spring WebApplicationInitializer types detected on classpathJan 17, 2024 4:45:29 AM org.apache.catalina.core.StandardContext listenerStartSEVERE: Exception sending context initialized event to listener instance of class [com.thingworx.system.ThingWorxBootstrapper] Attaching complete log file

created an account on My,Kepware.com yesterday. Used the site to setup a couple of kepware licenses. Today,  I try to log in and nothing happens. Tried multiple times and couldn't log in. I changed my password, got the reset password email and followed the directions. Reset my password and tried to login and it still never accessed the site.  Submitted a ticket to get a resolution and called the support line. Was told to put in a ticket and they will call me back. I still haven't heard back.