Mathcad Installation

I updated to Mathcad 11 and now i can't Log in with my old Licence File. Con you send me a new student licence please. Thanks

I've installed an old version, 14.0, on my Windows 11 computer. Installation went fine. The version came with a Mathcad book that I bought in 2007. When I try to start the program, I'm asked for license info that I don't have. I ran the program long ago and with out issue on previous computers I owned and I'd like to do so now. Can you please enable the program for me? Purchasing the book entitled me to run the software that came with it. I don't recall having a licensing issue on previous computers.

Ich habe vor 2 Tagen meine Lizenz über die Schule also den Code den wir Schüler jedes Jahr für 12 Monate bekommen angefordert und die Lizenz in Mathcad 9 eingelöst. Alles hat perfekt funktioniert und ich habe gleich nach dem einlösen wieder normal mit Mathcad arbeiten können. Heute wollte ich Mathcad wieder öffnen und auf einmal habe ich keine Lizenz mehr und kann nichts machen. Wenn ich probiere den Code von vorgestern wieder einzulösen steht natürlich das der Code schon verwendet wurde. Bräuchte dringend Hilfe.

I recently paid for a license on April 9th but I haven't received an email with the license file or a receipt for my payment. The person I spoke with is Reid Nolan. He said it would take no longer than 24 hours to get the license.

Hi,We have MathCad Prime license. Please help me find the Mathcad Prime version 10 to download.Kind regards,Xiaojiang

EMailMessage 526 Authentication failure

i need this application for education

I am trying to use the free 30 day trial for the prime version so I dont think I have the product code since I technically didn't purchase anything.

When using the Application Programming Interface (API) for C#, only .net framework 4.8 is supported. This version is getting quite old. i.e. released 2019When will the C# API support .NET 8? Is this in the pipeline of future updates for MathCAD Prime

MathCAD Prime 10 only supports Net48 for the API. Which future version will support net8?

I m a student and i receive on email a sw_license_email.dat for mathcad but it does work

I had a copy of Mathcad Express on a computer got infected and we had to wipe the drive. I use it to read and review Mathcad files. I would like to download it again on my new computer, but when I go in and try to do that the system wont let me download it again. What do I need to do?

Hello All,It's just me with one thing after another. And now my trial version of 10.00 don't work.I get an error message its attached.It's about a file edidebug.dll which is not seen as friendly by Wins 11 smart Protection!PTC and MS got conflicts!So, anyone who knows about this please enlighten me before I start believing in conspiracies and paranoia, Thanks. Regards,Karl.

I have downloaded (twice) the Mathcad 10 for the suggested Host ID and Mathcad still states:License Status: Invalid & License Type: No License and when Mathcad is opened Çreated with PTC Mathcad Express'.Please note I have a ''PTC Mathcad 15 Student Edition – Perpetual License'which came with Mathcad Prime 3.1. I am unsure where i could download Mathcad 15 and the only option appears to download Mathcad Prime 10.Any advice how I can get any version of Mathcad up and running would be greatly appreciated..RegardsDave

The installation process will inexplicably stop in the third step, making it impossible to select the product to be installed.

ich habe eine lizenz und will es auf einem anderen gerät installieren aber da steht lizenz bereits erworben

Kindly Note :  Effective January 1, 2022, the only version of PTC Mathcad available for subscription will be PTC Mathcad Prime 7 and future versions of PTC Mathcad Prime. After December 31, 2021, PTC will no longer have the right to sell or distribute software versions moving to end of sale due to a third-party component contained in those versions. For more details, refer note from Mathcad Product Manager.Moving forward, the below mentioned links for Mathcad 15.0 Trial download will be routed to latest release of Mathcad Prime.************************************************************************************************************************************************************************ Step by Step procedure to Install Mathcad 15 1. Download CD for Mathcad 15 Trial Edition. For details refer Topic Launch  windows explorer and browse to folder where Mathcad 15-EN.zip file has been downloaded. Run the Executible "setup.exe" &

When I try to define wariable, I get below error.An Unhandled exception occurred on the dispatcher thread. SeeC:\ProgramData\PTC\Mathcad Prime\Logs\MathcadPrime_Exception_20250320_141953.logfor more information. Prime will attempt to save any modified files and close.Please restart the application.

I have tried transferring my license to a new host ID. I accidentally transferred the license to an old host. When I tried again, I received this notification "Thank you for using Mathcad. You have reached the maximum number of license requests available for your product type. To upgrade to the latest version of Mathcad, please visit store.ptc.com"  Then, I emailed the lady that I worked with to get the license. She referred me to a Access Enablement & Distribution Senior, who forwarded my email to a couple of peers and ultimately said "Since you already have the product code for Mathcad, we recommend you to try to move your product using the steps listed here: Transferring Mathcad Single User or Student lice... - PTC Community Mathcad Educational Users are not supported by Access Enablement department therefore we suggest you to use the Mathcad Community page for further details: Mathcad - PTC Community Thank you for understanding. Have a nice day!"&n

where can i found the product code, there's no message entry from my email 

Hello,I purchased an upgrade to Mathcad 14.0 some years ago (2013, personal purchase, not a company). I installed the software on my PC at the time. In about 2017 I purchased a new PC and never installed Mathcad on it as I did not need it then.I now live at a different address, have a different landline phone number and a different PC (compared to 2013). I have just tried to install Mathcad 14.0 and the software installed OK, but it cannot connect to the license. I have reset my password and have been able to log onto the PTC site to send this message, but I cannot get Mathcad working.Can you advise on how I can resolve this issue?Regards,KH.

Cannot reactivate license after computer repair. Hardrive replaced

When I try to 'Activate' my license in Mathcad (from Mathcad Express), it asks for my Product Code. Other 'Help' solutions pointed to the confirmation email, which mine does not contain the product code. Also, a link was provided to another site, but that site is in 'Maintenance'. Is there another way to find my product code?  

I received a license to use while the estore was down from a representative, but it only worked when connected to the wifi I set it up with. Now I purchased the mathcad student prime version, but still, it only works with whatever wifi I am connected to when I set it up and get only express version everywhere else. Is there a way to fix this? I paid for the license and need to be able to use it in different settings.

Hello!I'm unable to upgrade my account (using https://support.ptc.com/appserver/common/account/secure/premiumAccount.jsp page) to manage my Mathcad license.I can not activate the product or get the activation file.I can not open even a ticket to support.