Mathcad Installation

帳戶突然沒有權限可以開立案件維護，詢問管理者並沒有做任何調整   Translated by the Community Moderation using Google Translate ----------------------------------------------------------------------------------------------- The account suddenly does not have permission to open a case for maintenance. I asked the administrator but no adjustments were made.

I am interested in Mathcad for the sole purpose of drawing contours based on spot elevations that are scattered (x, y, z), i.e. not in a unique grid.I saw online that previous edition of Mathcad could do this, but I am unable to find the functionality in Mathcad Prime. Could you guide me to the speicifc process that I can use to achieve this. In summary, I have data points scattered in 3d space, with each data point having x, y, z coordinates. I want Mathcad to draw contours in 2D (axes representing x and y, with contours drawn between z values). An example of a process is described here, but I cannot find this functionality in Mathcad Prime (see Slide 53 and later).

We are finishing a Trial version of Prime 9. We have a Gold Support and need to enable Prime 9 License Management. I am not sure if that should be Cloud, Floating, or Fixed.Please enable the Prime 9 License. I am familiar with the various licensing methods.

I am unable to verify or access my mathcad license.EmailI purchased it a year ago, and would like to use it on another computerPlease let me know the steps to activate and use it, and how long it lasts. Thanks.

While trying to activate my license during the installation I'm getting "The remote server returned an error: (403) Forbidden."

Hi,I have an old license file for Mathcad Prime 3.0 (c. 2016!), but no longer have the download file or access to the software due to an OS upgrade on my computer. Is this something you can help me with? I'd like to use MathCad Prime again. It seems as if I can't access the knowledge base, the link won't work to allow me to view the installation guide for 3.0 that still exists in the help files.Jeff

When installing 14.0 I get a message saying this is an upgrade and to enter the old serial number. I had 7.0 and the s/n was PU02802D00549 which it does not accept. I still have the 7.0 CD, I put it in the DVD drive and provided the path but it can't read it. I had this same problem in 2017 and it was a ridiculous pain in the butt then, I shouldn't still be going through this aggravation. Fix it already sheesh.

I use the student version of PTC prime 9.0 on my office computer (windows). Primarily I remote in from my Macbook, but periodically I receive the issue:Cannot checkout an uncounted license within a Windows Terminal Services guest session. Is there a way to solve this issue remotely? As a student I don't have support phone service

When i want to register and have free mathcad trial there is written that can reached maximum number of licens. I have this program on my PC and i wanted the same program on my laptop. Why cant i have same program on other device?

I am a longtime mathcad user who purchased a permanent license for Mathcad prime 3.1 many years ago.I am in the midst of replacing my old win 10 computer, with a new one running win 11.  Before I begin the task of reinstalling mathcad 3.1 and getting the licensing software to work, I am wondering if version 3.1 will run under win 11.?As a retired person, I cannot justify the cost of getting the latest version of Mathcad, so if my version won’t work, I’ll just install the express version. thanks mike

Good evening community, I have a problem with the combo box tool, it turns out that I want to use this tool and I get the error that I show below, Install Mathcad Prime 8.0.0, on a Windows 7 operating system, if someone can give me a reason for this error.   ------------------------------------------------------ Translated the text from Spanish to English using google translate:Subject: problemas con cuadro combinadoBody: Buenas noches comunidad, tengo un problema con la herramienta cuadro combinado , resulta que deseo utilizar esta herramienta y me aparece el error que muestro más abajo, Instale Mathcad Prime 8.0.0, en un sistema operativo windows 7, si alguien me puede dar una razón por este error. - By community moderation team ------------------------------------------------------      

Hello, some time ago I downloaded a test version of Mathcad Prime 7.0, which then after 30 days got downgraded to the free Express version. Since then I had to reinstall my operating system, and now would like to install Mathcad Express once again. However, when using the installation file I saved, I only have the option to install the 30-day test version of Mathcad, which I'm unable to do, because the account I use already used its 30-day trial version tied to it. Is there a way to skip this test version and instead simply install the Express version right away?

I have a new computer, and I want to move my Mathcad 14 Academic to it.However, it seems like getting a license over the internet isn't working anymore.Is there any way to get a new license file?

Hello - Please let me know if it is possible to install Mathcad Prime 7 and Prime 9 on the same machine. Is there any technical limitation / restriction imposed by the PTC installer ?  RegardsVijay

how can i transfer my mathcad license from one laptop to another 

I"m not well versed in IT details but if I can install MathCad on my teaching laptop somehow I would use it a lot more and teach with it since it can benefit my students. Currently we have Prime 6.0.0 on computers in a lab but that isn't convenient for me to get to. If I can understand some basic details about how or what to do or bullet points to discuss with my college IT department, it would be a blessing.  I have a 2022 Apple M2 Pro with Sonoma 14 os.

Hello, I am need of assistance with licensing for MathCAD 3.0 prime. We currently have Mathcad 3.0 installed on one computer and would like to install it on another computer. However, I am not sure if our current license allows for multiple installations with only one user/computer at a time since we only have one license of Mathcad 3.0. So I need help verifying if our license is a flexible installation license where would could use it on different computers but one user/computer at time? If not, what are my options for obtaining another license for Mathcad 3.0? (PS. I could not create a support ticket since I do not have a product code for Mathcad 3.0 prime. I looked through all of our licensing emails back in 2014, but could not find an actual "Product code")

What function does <PROPERTY name="USE_TRANSFORM"/> serve in the file mathcad.p.xml?How can I pass a transform file (MST) to the MSI when using the PIM installer (setup.exe -xml "%~dp0mathcad.p.xml")?Is this possible through the mathcad.p.xml?  Is there a way to configure directly in the mathcad.p.xml file to prevent the creation of the program menu shortcut for "PTC Mathcad License Wizard" to C:\Program Files\PTC\Mathcad Prime 9.0.0.0\LicenseWizard.exe?Thank you.

I have this weird issue that whenever I connect my phone with my computer via usb cable, my mathcad license will dissapear and whenever I try applying it it prompts me with this error. The license request failed.Requesting MathcadPrime ...C:\Users\kleol\Desktop\sw_license_email_278734.dat: (-9) Invalid host. If I try yo share hotspot from my phone, instead of using ethernet through it with a usb cable, the license appears again and if I try to activate it it works well. Does anyone have any idea how i can fix this issue? I am also using a 30free trial license.  

Good evening,   I am having problems licensing my Mathcad 9! I am a student at a university in Austria, computer science branch, and got a product key from my teacher. I redeemed it at school, where everything still worked and I could use Mathcad 9 without any problems. But when I wanted to do my homework at home, my software was unlicensed. I tried to re-license it with my user + password + product key (the same one I used at school) and with the license file that was sent to me when I licensed myself at school. However, neither of these worked. When I want to activate my key at home with user, password, and license key I get this error (see picture in the attachment). When I am back at school and connected to the school wifi, I can select my license file and use Mathcad 9 normally.   Kind regards, Philip

I am installing Mathcad 14 from my installation DVD on a new PC. All went well except towards the end a window says, "The wizard is now contacting the PTC licensing server to obtain your license automatically. This may take a few moments." Then another window pops up saying, "The remote server returned an error: (403) Forbidden." What do I do now?   

I am getting a ssl/tls error when i want to log in into my mathcad account in the licence manager

I am a beginner using PTC MathCAD9.0 30 day trial version.I have a questions about how to install a function to read and write in HDF5. When I contacted PTC, I was told"In order to use custom functions in the latest version of Mathcad,you will need to rebuild DELL from the provided source using Visual Studio, etc. (Please refer to the attached zip file.)However, the custom function you are inquiring about is not a standard feature of Mathcad,so our support cannot provide a detailed response. We are unable to provide a detailed response."Please tell me how to rebuild DELL and to use the function.

MathCAD is not working on my computer and I bought a license. I am using Windows 10 through Bootcamp on my MacBook Pro. The program will work for 2 days and then when I try to open it, the flash screen appears but the program never opens. I would delete matched and reinstall it but I ran out of the limits to use my license each time I reinstall the program.

I am using Mathcad Prime Release 9.0 and Datecode9.0.0.0Hello.When reading complex numbers from a text file (1 complex floating point value per line) into a vector, the following phenomenon appears: From the samples 500, 1000, 1500, ... (sample counting 0, 1, 2, ...) only the real part enters into the vector. I searched the vicinity of sample 500 for special characters that are invisible on the screen, but could eventually cause skipping the imaginary part during the reading procedure. I didn't find any special character except 0D and 0A (hex) "carriage return", "line feed"Here are the errors that I facedNo error message or warning