Mfg Solutions & Apps

Is there any option to edit the Built in Mashups in the Manufacturing APPS. Duplicating the Mashups and re- binding them is a very pain point and time taking process.Isn't there any other option to edit this these inbuilt options !ThanksShashi.

One more property needed to be added in Asset Advisor... how can it be done ?and filter based on it..@c_lowy @paic @slangley @CarlesColl Thanks.

Hey team! I'm working with one of our integrators to install MFG Apps (release 9.1) in thingworx 9.2 but we're not able to make the import. We tried troubleshooting it, including changing the import permissions in the settings.JSON file but once we save the changes, tomcat doesn't start. I looked through the logs but I was hoping you could help me guys to see if I missed anything important related to the errors that appear there.    Thanks in advance!  

Note - if the GlobalSign Root CA - R3 was pushed out to machines via GroupPolicy, then it may show in the local machine certificate manager UI, but for some reason the KepServerEX 6.11 installer cannot find it.  To resolve, re-install the Root CA into Trusted Root CA's, but manually select a physical location of "Registry" below that category. @KepWare - it'd be great if you could resolve this in the installer software.   When it was pushed via Group Policy, "certutil -store Root 04000000000121585308a2" shows no match, but "certutil -store -grouppolicy Root 04000000000121585308a2" shows it just fine.

My Kepserverex Modbus Ethernet  installed in Windows Server 2012 connected to around 15 plc using tcp communication. All the my plc giving device is not responding for every few minutes in eventlog. In OPC client the tag quality will change from good to bad once awhile(not all the tag in the device only few of it)

I am using KEPServerEX 5.14. I have an excel spreadsheet with multiple DDE links to numerous PLCs across a network. Each PLC has an 90 element array for points i need to make calculations on each day. The spreadsheet opens at 12:01 each morning via batch file and windows task scheduler and then excel runs a macro that gathers the data i need from cells that update based on current data in the PLCs and closes Excel. The columns set from row 3-92 for example:  "=kepdde|RTU5PLC1!'AR1F32-0000031(x)" where x is the array element 0-89 and the RTU changes based on the device i am talking to. may be too much detail there, but it works for 7 different RTUs and 28 different arrays 100% of the time EXCEPT... I have one specific RTU that brings in 8 arrays (columns a - h) and for some reason column D misses some of the data, ie. cells D3-D5 are not populated, D6-D9 are populated but D10-D23 are not and D24-D92 are good. The macro pukes every time it gets a "N/A" in any of it's fields so this

  I am trying to install demo version on my windows server 2012R but it is not getting installed and ending up with CreateProcess failed (23) error. Anybody can help here .

I am trying to figure out a way to change the MFG Apps status history after an event has occurred, the use case is we are using MFG Apps to calculate device availability however when a fault occurs in the device there are two scenarios that could be true; either the fault affects the availability or it doesn't. The difficult part is the determination of which scenario occurred each time is a manual process.I've utilized the Custom1 and Custom2 statuses to begin accomplishing this by making Custom1 the status which does not influence Availability and Custom2 to essentially be the Quarantine status where the fault occurrence will land before determination. I am then querying the devices statusCriticality property to display all occurrences of the Custom2 status in a grid. From that grid the values are selectable and I want to make it possible for the user to click one of two buttons to assign them to either Custom1 or Unplanned Downtime status so that the Availability calculation is perf

Hi, we updated our Thingworx Instance from 8.4 to 8.5.2 and Manufacturing Apps to 8.5.1. After this update we experienced an error that our Assets after a reimport are not showing up in the Asset Advisor.   State after Update from 8.4 to 8.5.2: - 5x Assets in Asset Advisor visible   What did we do: - Delete asset / extension in Composer - Reimport asset via custom extension (ZIP File) - Import successfully -> asset visible in Compose - Asset not more visible in Asset Advisor / Manufacturing Apps   Workaround to get Assets visible again: - Create a new asset with the same name in "configuration and setup" in manufacturing apps - Reimport the same Extension (contains Assets) and overwrite new asset - Now the assets are again visible in Asset Advisor   Questions: - Is there a fix for this problem, without the workaround? - How do I deploy assets to different thingworx instances without the above error?

Hi, I just found a demo video in the link here:  https://iot.gallery.video/detail/videos/all-videos/video/6257227378001/thingworx-applications:-real-time-production-performance-monitoring-for-plant-managers-demo?autoStart=true&page=3     It looks like a serials of  new ThingWorx Applications (not manufactory apps),  does someone knows where I can download it and take a try ?    Regards, Sean

Hi there,   I've been searching around for the updated DemoSimulatorPackage (kepware simulator + twx entities + twx data) but I'm afraid I found broken links or outdated stuff. Could you point out where the DemoSimulatorPackage or similar for manufacturing apps 9.x is located at?   PD: here Sharon mentioned it was going to be released on June 2020.   Regards, Nahuel

Is there a way to clear the KPI calculations just like they do after a shift change? I am trying to find the same service you use for shift change so that I can run that same code when we do a SKU change. This way it will reset the APT and PBT time info. Please direct me which service clears those APT and PBT or how I can change them to zero.   thanks

Is there a work around instead of Kepware, Clients wanna use the Thingworx, but kepware is too costly to be afforded by the client. Is there a Work around open source where we can get data from OPC UA Modbus TCP Protocol and then send to the Thingworx.   @paic  @slangley @c_lowy Thanks !!

Hi! The "Remote Access Client (RAC) Support Matrix for ThingWorx Platform 9.2.1 and later" says that the v.3.0.0 of ThingWorx Remote Access Extension (RAE) is Required for using remote access in an environment with ThingWorx Platform v.9.2.1 and later.   BUT v.3.0.0 of ThingWorx Remote Access Extension (RAE) does not appear in the download list.     Could you please clarify which is the right version of ThingWorx Remote Access Extension (RAE) to use with ThingWorx Platform v.9.2.1 and later? Thanks in advance Pierluigi

Hello, is there a way to edit the internalName of a KPI equipment status?  When I do this I get an error message as shown in the attachment.   https://support.ptc.com/help/thingworx/apps/r9.0/en/index.html#page/thingworx_apps%2FCustomizing_the_Apps%2Fconfiguring_equipment_statuses.html%23   I have a requirement where my customer does not want to add in an additional custom status message and would like to edit the 6 built in categories to suit their needs.   "  Configuring and Customizing Equipment Status Equipment status indicates the current state of a piece of equipment. The status is used for calculating KPIs and can also be used for defining alerts. The status history information for a piece of equipment is stored in the database, rather than in the equipment’s value stream. There are six statuses initially configured for all equipment: Not Configured, Warning, Running, Planned Downtime, Unplanned Downtime, and Unavailable. Th

Hello! I'm going to migrate TWX Fun from 9.0 to 9.2.1 + InfluxDB 1.8.4. That's ok. I have to install the Man Apps 9.1.1 as well, but the related InfluxDB version supported is 1.8.2. Could you please help me to figure out if: - is there any known issue using Man Apps 9.1.1 + InfluxDB 1.8.4?   Component Current Version New Version Note ThingWorx Foundation 9.0 9.2.1 Ok ThingWorx App (Manufacturing Apps) N/A 9.1.1 Ok PostgreSQL 10 12.4 Ok InfluxDB 1.7 TWX Found 9.2.1 -> InfluxDB 1.8.4Man Apps 9.1.1    -> InfluxDB 1.8.2 ?   https://www.ptc.com/support/-/media/support/refdocs/ThingWorx_Apps/9,-d-,0/ThingWorx_Apps_Compatibility_Matrices.pdf?sc_lang=en   Thanks in advance Pier  

Hi All,   I am using a Back Button widget in Mashup and when the common list url ends. It is redirecting to PTC Factory Console Mashup. Instead of that Can It be redirected to some other Mashup? Please let me know.

When my shifts change I get a big spike in my OEE. I was wondering what I can put in to stop this from happening. See pics below.    Also, looking for a way to clear OEE calculations and start new when I have a data change on a SKU number. I do not want to erase data out of the database just start fresh and clear counts and time info stuff. I cannot find the service that could do this for me.    Thanks,   Shift is at 5 am and 1pm as you can see the jump in the data thus throwing off my graphs.

Hi, Any information how to add a route to the MPMLink OData Connector in Operator Advisor by code? Found the AddRouteDefinition but I don't understand how to use it. There is no GetRouteDefinition so I can't copy from there. Let's say I want to create a simple route for GetParts with the name: "GetParts" and Endpoint: "getParts".

Hello communty   We have a Model Controller 0i-F   We are using Open Model in a device created with FOCAS library   We configured like that in Kepserver 6.5   Now, we choose Open Model but I can't get this tag from the CNC: cnc_rddynamic2_ActS and many others, but we need to star with one We configured the tag like that:   In Quick Client we see Good Quality but the value = 0       What o where we need to configurate to read de value?   Thanks @bmacri for your help in the last topic.

When importing the "ThingWorx-Apps-9.0.0-01-extension-dependencies.zip" file, I receive error in the next extensions:TWX_Converge_Core_ExtensionPackage:9.0.0infotableselector_ExtensionPackage:2.0.0   In both cases I receive the same error:Extension : A newer version of infotableselector_ExtensionPackage is already installed: infotableselector_ExtensionPackage:2.0.0   I have installed infotableselector_ExtensionPackage:2.2.0. When I try to delete it, I receive the next error:Unable to Invoke Service DeleteExtensionPackage on PlatformSubsystem : Cannot delete ExtensionPackage [infotableselector_ExtensionPackage] because the following ExtensionPackages depend on it: [TWX_Converge_Core_ExtensionPackage]   When I try to delete TWX_Converge_Core_ExtensionPackage, I receive the next error:Cannot delete ExtensionPackage [TWX_Converge_Core_ExtensionPackage] because the following Extension Entities are still in use: [entity: PTC.Resource.TemplateDataShape, used-by: Thing : PTC.SCA

I am trying to duplicate the mashup PTC.SCA.SCO.AssetMonitor.C_AssetDetailContainerMashup_9.1.0_02. I want to duplicate it so that I have an option of going back to the original version in case my customizations get messed up.   However, when I duplicate the mashup and try to save it with a name such as PTC.SCA.SCO.AssetMonitor.Customer_AssetDetailContainerMashup_9.1.0_02, I get a dialog with the following message: Entity cannot be added to an Extension Project: PTC.SCA.SCO.AssetDetail.Display

Hello, how are you community? We have been trying to connect to a Fanuc CNC with the 0i-TF controller. We noticed that in the warning messages it shows us that the "UMsgServ.exe" it's not working.This causes the message server to automatically launch every time the computer is started. We have used the manual provided by KEPServerEX but we have not been able to connect Thanks for your time    

I have a set of properties created in Thingshape, and it is tagged with the asset.Thingshape's properties are appearing in additional properties but not in Trends configuration.   How can I get Thingshape properties listed in manufacturing apps Trends Configuration page?     Thanks and Regards,Bhavya

I have added a site and then line and a few assets, and have the KPI's working to the database. I would like to know how to se the Sit UID and Product UID so that this is in the same table as the KPI elements. There are columns for this and right now they are null. I cannot find any information as to how to set these.   My site is a ISA95 site but my lines are KepserverBasedPhysicalTemplates.   Not sure where to go from here.   Thanks in advance.