Mfg Solutions & Apps

I have imported Manufacturing App in Twx8.5.1 and followed all the instructions from Thingworx Help Center.  But while performing Post Import Database Configurations, I am unable to execute "CreateTables" service from PTC.SCA.SCO.DatabaseManager thing. I am getting following error Error executing service CreateTables. Message :: An error has occurred. Contact your administrator for further details. - See Script Error Log for more details. Note: I have set my database using MSSQL and it is connected. I don't know what I am missing. Please help...

 I have created the BU, SITE, LINE, KepserverBasedAsset inside manufacturing app. I have written a service where I am passing the parent(BU) as a input, and getting all the KPIs for the child of BU. I have attached this service to the custom mashup. But, having trouble in data representation on duplicate mashup.  

Hi all. I have created MSSQL stored procedure and could successfully call it from ODBC driver with parameters. How can I do the same with Oracle function or procedure?   Thanks.

I am having Thingworx 8.5.1 and for that I have imported ThingWorx-Apps-8-5-1-extension-bundle and the application is working fine. Now I am about to upgrade my Thingworx to Thingworx 9. So after upgrading will my application work fine?

Hi guys!    I have a Thing (an Asset from Apps view, and a Thing that inherits from PTC.ISA95.PhysicalAssetThingTemplate Thing Template from ThingWorx view) that has Infotable properties (VTQ datashape) and I'd like to display them (just the number field) in Apps built in timeseries charts.   I came up with two approaches: 1) Duplicate the Infotable properties as Number properties and make Apps consume that Number properties. Which seems a bad approach since it duplicates data.   2) Customize Apps. As far as I know, OOTB Apps only support Number and Boolean base types for display so I'd have to customize the Apps in the places where timeseries are displayed which are Asset Advisor.Monitored Properties and Trending and Troubleshooting.    * Asset Advisor.Monitored Properties,  According to documentation I should overwrite the GetMonitoredProperties (inherited from PTC.SCA.SCO.MonitoredPropertiesThingShape) but this service only returns Number and Bool

Hello All, Problem Statement: Industrial Thing frequently gets disconnected    In detail: All Industrial Things were connected to KepServer Devices In Thingworx created Industrial Thing Shape and assigned to gateway Also mapped KepServer Device properties to the newly created Industrial Thing Now Industrial thing shows connected and all properties value gets updated When i navigate to other Industrial Thing and come back to the older Industrial Thing, then it shows disconnected I executed the service "Restart Industrial thing" --> then it shows connnected/ But problem like when i navigate to other Industrial thing, this Restarted Industrial thing goes disconnected This problem repeats..  Please help

Hello,   I would like to implement a worker guidance using PTC Thingworx and PTC Vuforia.    Since we are not using any PTC software like Kepware as a middleware solution, I'm wondering if it is possible to using our existing middleware (soffico Orchestra & soffico Juno).   Can anybody tell me if it's possible? What kind of problems/challenges I need to consider?   Thank you in advance Philipp

Hello, I am having the same problem. Did you solve it? Thank you 

Hi Steven,   We have a Fanuc focas connection to a 30i CNC and we are reading data with GOOD quality. However, a similar error is displayed sometimes. The error message is 'Read error occurred for address starting at 'Tag' on device. FWLIB error: 65520.'. I have checked that the mentioned libraries are already installed in the server. Any ideas how to proceed / troubleshoot the error? We have the same error in more than 6 machines which feature a Fanuc 30i model.   Thanks   Related to previous post

Hi, I installed ThingWorx Manufacturing Apps and a KepServerEX (test) environment.   The connection looks fine, but when I look at the device list, the Status and Alert are shown in HTML code instead of the icon itself. It refers to the correct PTC.Factory.AlerStatus_Red and ...._Green. Please refer to the attachment.   What can I do to solve this?  

Hi Experts,   I am trying to install Thingworx Mfg Apps extension on my thingworx foundation 9 instance. I am able to import the extensions sucessfully. However in the Manage-->Installed extensions page , i am unable to edit the database thing PTC.SCA.SCO.PostgresDatabase. The preview and view buttons seems to be disabled. Infact, i could'nt edit anything that was imported, so i am not sure how to edit these from here. I followed the help center installation instructions, but am i missing some step? Attached is the screenshot of the problem. Kindly help me out   Thanks Vignesh

Hi, everyone!   As far as I know Trending and Troubleshooting tile is not context aware. So any Mfg Apps role (Maintenance Manager, Maintenance Engineer, Production Manager, Controls Engineer) can perform CRUD operations on any trend. How could I make Trending and Troubleshooting READ only for a custom role (or any role)?   Regards, Nahuel

Hi,   I am using a Trial version of Thingworx Foundation and am importing Manufacturing App extension. I am getting the below error, and none of the tiles are shown.   Error: CouCould not load "PTC.SCA.SCO.AssetMonitor.AssetList.AssetListContainerMashup". Reason: 403 - You don't have a valid license. Ask your administrator for access to the following license feature: twx_asst_advld not load "PTC.SCA.SCO.AssetMonitor.AssetList.AssetListContainerMashup". Reason: 403 - You don't have a valid license. Ask your administrator for access to the following license feature: twx_asst_adv     Regards, Sri1

I am also getting this error.  Are you generating alerts based on a KEPServer/Industrial connection?  I found that if you put the User tied to this connection in the Administrators group, the alerts will send email notifications.   I think OOTB Manufacturing Apps sets the default user for KEPServer connections to "Administrator", but for security we created a separate user and gave permissions per: https://www.ptc.com/en/support/article/CS279741    I've been trying to play with permissions to get the email to trigger, but I'm thinking it might be a background setting that we don't have aaccess to.

Hi,   I am connecting Mysql through odbc client. The records in my database table are of 5 rows but the default "Maximum Records to Import " is 3  and not allowing me to increase above this. So in kepserver only 3 out of 5 rows are shown. Path: Kepserver>Tag Generation Options>Maximum Records to Import  I am doing this in trial version of Kepserver in my system. But in other system this is not the case(also using trial version).   What is this issue?   Thanks, Sri1

Hello! The contractor performed work on connecting temperature sensors via the SiemensS71200 controller to the SCADA system via the Modbus TCP\IP Protocol. But they made the connection directly, bypassing our existing opc server. I'm currently trying to add this controller to our kepserverex 5.13, but it doesn't work. I always get _FailedReads in the _Statistics tab. In this case, the controller is pinged. Moreover, I get correct responses from the same ip address and modbus addresses in the opc server of another manufacturer. I don't know what I'm doing wrong. Port: 502 Screenshots include

Hi,   There is requirement, that in a particular condition a Tag's value in the Kepserver has to be changed. I can detect that particular condition externally (though nodejs service), now how do I access this Kepserver tag from my nodejs service. Is there any API that Kepserver provides to connect to its device tags and alter. Please suggest.   Regards, Sri1

I've followed the help file in order to create an additional KPI (which I've named OperationalEfficiency) within ThingWorx Manufacturing Apps. The following error appears in the script log:   "KPI name : OperationalEfficiency is not in Save Information array, might not supported for now."   It looks like it originates from a service called "PopulateProductionKPIsTreeGrid" on "PTC.Factory.PlantStatusUtils". Any idea how I can fix this error?   Thanks, George

I am having an issue getting an ODBC Client to generate tags. I already have the same setup working for two other tables, but this one is having issues. the full error is "Unable to generate a tag database for <MY DEVICE>:Automatic tag generation for device 'Chem_Results' refused due to active client connections". I can't find what is causing this error. The other two Devices on this channel work fine. The query is valid and pulls the data i expect it to when ran in the oracle sql developer.

Hi,   I am trying to connect mysql with Kepserver. I installed the ODBC connector, created the channel Driver: ODBC CLient Data source: MySQL ODBC 8.0 ANSI Driver 32bit   And created the device Model : Mysql And when i select the table select droup down its not showing the created table   Thanks, Sri1

I created deux Sites in Manuf Apps, in t "default context". Now, I would like to move it in 2 differents contexts. So I created 2 contexts, but I m pretty stuck to do the context change. I had a look to the support doc "https://support.ptc.com/help/thingworx_apps/r8.5/en/#page/thingworx_apps%2FThingWorxAppsCust%2Fmanaging_context_and_equipment_permissions.html%23 I didn't find the way how to do?  

Hi All   If we have many devices in kewpare, how to batch import all device configuration ?  Thanks

Good afternoon!I am trying to download the Mfg Apps extension from another machine to my own. Tell me, how can this be done most quickly?

IBA PDA (Process Data Acquisition) gatheres data from machine in the same manner like Historian.   I am wondering if we could connect to IBA PDA with Thingworx Industrial Connectivity?

Hi , I am Trying to create new Thing in Thingworx 8.5.0 , Already i have created 150 Things. now its giving below error.. "the allowable limit for license feature thing has been reached . your license does not allow you to create any additional things". What is the solution to get it back or do i need new license?   Thanks,