PTC Education

I would like to create a table in a drawing of an assembly that includes family table parameters for each of the parts.   I've created an assembly of a cabinet with multiple parts that include family tables.  These family tables all include the length and width of the parts.  I'd like to create a table in a drawing of the top-level assembly that pulls in the length and width of each part from their respective family tables. I've included a simple graphic to help explain what I'm talking about.  Any help will be greatly appreciated. 

Where do I find Material ID for the materials present in material library. I want to use relations to assign values to material parameters like density,etc. For which I need material ID. MethodPTC_MASS_DENSITY:MTRL_ID. Please suggest me way to find material ID. Thank you in advance!

Hi all,   I am currently running thermal simulations in Creo parametric 10.0.0 and I am trying to use point measures for maximum temperature through my model (section view with points attached below).   However, the point measures which are within the body of the model show 0 C for the entire simulation in the results window (the surfaces point measures are working perfectly fine). Is there a correct/different method to set-up point measures within the body of a model?   Thank you in advance.   

After finishing installation of creo student 8.0.4.0  asking for quality agent register. Please gelp me to start my work in crcommunity-mailer@ptc.com

Hi! Can you please help me retrieve my old mathcad file to the 9.0 version?  Or how will I convert my *.xmcd to *.mcdx files? Thank you.

I have HP Victus 15 laptop with i5 12500 processor. And RTX 3050 (4gb) graphics card. And Windows 11 home. I downloaded PTC Creo Parametric 9.0 software few days ago and it were working perfectly. But some days before I can't open this software. When I tried to open it, when I click on it, it just start loading and after few seconds it stop and nothing happens. I tried to open it so many times and anytime same thing happens. and this problem happened with me some months before also when I were downloaded this software for first time. that time were deleted it were again downloaded the student edition. Everytime  when I downloaded this software it works perfectly for some days and after that it doesn't open only. Please solve this problem or give me some solution to solve it. Please sir, make it as soon as possible please. My exam are after some days and I were downloaded to practice and learn this software.  So please try to solve it as soon as possible. Thank You.

I downloaded the exe file but the installer won't open

I can't seem to get my license for PTC creo. Every time I enter my product code and account information it starts processing but then it suddenly closes. What should I do?

Hi, I just started using PTC Creo 9.0 on M1 Mac with Parallels 18 and PTC works fine but i can not even open Excel Analysis (its grey). Could somebody help me please what could be the problem and how can it be solved?  Thank you in advance! Regards,   

Could not get Creo 10 Academic/student to install. Would not finish the license server segment. Have since found out that Creo9 would be a better match for tutoring. Please inform me on how to delete Creo 10 files and install Creo 9 Academic/student instead.

Hi All, There is an issue with below scenario.The user is active in windchill and he has active license. He tries to login to Windchill with correct credentials. Even after entering the correct credentials, that credentials dialogue box keeps on popping up again and again which stops him to login to WIndchill.Account wise, everything is finePlease suggest the resolution. Thanks 

Hello everyone, I am using creo 10.0 and I am creating drawings for a step file, i was using a costume .frm file a3 size, i decided to change the format since it was too small, when i updated the format, i tried to organice the work space, relocating the views and its annotations, i can move the views but no the anotations, i made all the annotation from scrach again and keeps happening, i have to say the the annotations the arent following, are the annotations made to a sketch i created in the drawing module. if i create an annotation to the actual part, it follows. the sketch is properly linked to the view and the sketch follows the view when draged. but no the annotations. thank you very much

Hello, I have the problem that I don't receive a license when I download Creo 10. Where can I apply for this? Where do I have to leave my student ID card? I'm stuck licensing after downloading.   Translated by the Community Moderation using Google Translate.    Hallo, habe das Problem das ich keine Lizenz zugeschickt bekomme wenn ich mir Creo 10 downloade. Wo kann ich diese beantragen? Muss ich meinen Schüler Ausweis wo hinterlegen? Ich hänge nach dem Download beim Lizenzieren fest.

Dear Community, Recently, when I am trying to plot any graph using Chart component option, I get this error "Unknown Error: Object_reference_not_set_to_an_instance_of_an_object...".  I was using this option but few days ago i am getting this error, even if I am plot very simple function like the one I attached here.  I would really appreciate your help. Thanks  @Werner_E        

I would like to write the text HONDA with the Honda font on a part. I found the font online in ttf format, installed it on my computer (word sees it). I added pro_font_dir paramater to the config and pointed it to the default windows font directory. I restarted Creo and I can see now a lot of the windows font in the list when I create the text sketch, but the Honda font is missing.    

Hi all, We installed School Creo 8 for our trainees. The license was installed successfully. (BE800908EDSTUDENTEDK12) However, when you start, the following message appears: "License request failed for feature Requesting CREOPMA_SchoolSTD8 ... c:\ProgramData\PTC\Licensing\BE800908EDSTUDENTEDK12_license.dat: /-103) Cannot checkout an uncounted license within a Windows Terminal Services guest session. Thank you for advanceBest regardsMartin 

I didnt have any problem during file download and unzipping the file . The problem arised when I entered my creo parametric licenses Uni code and clicked Install. After 3 sec i get a error message i have tried multiple times and even reinstalled windows 11 but there was no use for it. pls kindly contact me and look forward this issue . i use a Hp laptop with windows 11 23h2 Version and i am unable to install creo 9

Currently, we have the PTC license University PLUS (500 Seats) for the academic sector, and within this license, we have the Generative Design  module. I am currently unfamiliar with the mechanism for working with this module in the cloud, as promised by PTC. How can I access this service for both professors and students? I look forward to your response. Regards.    

Unfortunately my laptop had problems and i had to reset him often. After the reset i reinstalled CREO because i need it for my student work. Now the problems are fixed but i cant install CREO anymore due to the error message:" You have reached the maximum number of license requests available for your product type." I hope someone can help me.Kind regardsBenedikt Bihlmayer

Hy everyone, i have problems with creo parametric 10 student. When i use the annotation symbols it tells me that it was created by  a commercial license and so it doesn't work on mine, plus i have the same problem when i try to modif. I use the italian version, sorry for the attached file. 

I would like to report error 0x06000012

it is showing invalid file or format.what i have to do could any one please tell mei installed latest version 10

In Servigistics SPM interactive planner worksheet: 1st question: Is below field "Total Forecast by Month" stored in database? If yes, what table and field name is it?2nd question: How does it get calculated? Which tables and fields does SPM use to calculate this field?           

Dear PTC members,   I created a file in Mathcad Prime 9, but when I try to open it, it gives me the attached error (the file type is not supported). The Mathcad file is attached for reference.    I would really appreciate it if you could guide me on this issue.   Thanks, Abdur      

I have downloaded the software into thumb drive, can I install in multiple devices?