PTC Education

Recently my installation of Creo academic started bogging down when in sketcher. It repaints lines very slowly, and is, in general, so bogged down as to be useless. This may have happened after a Windows update - I'm not sure. I can spin/pan/zoom just fine, which I wouldn't expect if it were an issue with graphics hardware. I upgraded to Creo 7, and the problem persists. I re-installed Windows 10, and then re-installed Creo 7, but the problem is still there.   Any suggestions?

After installing creo parametric 7.0 (academic free software) , when I run the software I get a pop up message to register as a quality agent when I click yes then another message gets popped up saying cannot register insufficient user access software shutting down how can I resolve this issue. I also made the quality agent setup run , but it didn't resolve the issue please help

Good afternoon,Firstly I have installed PTC Mathcad Prime, but I couldn't start my 30 days of trial period becaues i could not login to PTC account.Therefore, I asked about help and helped my with creating a new account which was previously blcked for my address e-mail.I have a PTC account now, however I do not know how may I start my 30 free trial period of Mathcad Prime, I still have Mathcad Express when i clik on icon PTC Mathcad Prime 6.0.0.0.I would be gratefull for help with that issue 😉

My current instal of PTC states it is expiring in 4 days.  It appears it is a 30-day trial license versus the longer student license.  How do I avoid this shutdown in 4 days?   I have a sw_license_email_4969336.dat file in my university email.

I have been trying to renew my student license of Creo, and have followed the guides I found, but there is no reconfigure.exe program listed. What can I do to fix this? 

Hi, I have established some mechanical links between different parts in a creo parametric assembly. When I open my file with creo illustrate, I would like to keep those links while animating (to show the mechanisme behaviour). My problem is when I want to animate my assembly, each piece act like an individual one...   How do I keep my mechanical links ?   Thank you

Hello guys,     I made an account to be able to work 30 days on some projects but I couldn't finish all my work so I made my second account and when I add it, at the end, it asks me for product code . How can I activate my 30 days for free on my 2nd account?    

Hi, I have just installed the SW "PTC Creo 4.0 Academic Edition". When launching Creo Parametric, I am getting following error "License request failed for feature". Can someone help me? Thanks, Francesco Scorcelletti

I changed my dimensions and file locations in configuration settings  if I close and reopen the software the configurations are reset how to save the configurations given to the software

my account s10208113@connect.np.edu.sg has an error when installing I created another account using my personal email and it is working but i have to use my school email which is s10208813@connect.np.edu.sg which has an error. Can you have a look into my account and see what is the issue. Thank you

I have tried to install Creo Parametric 4.0 and I pressed the 'Win 64 DVD HTTPS' button which downloaded a big folder, however I haven't been able to download the app itself, only just the folders. I also haven't received any emails to help guide me to install it.

I input the student university license code, it says there is a maximum registered amount of licenses, is there a way to fix this error or remove other registered things?

I get as far as "Simple License Entry" and I enter the code I have and get "invalid product code". What am I doing wrong? Its not the 0 verses O.

Hi everyone, I'm trying to build a "dashboard creator" with Thingworx. In particular I have to bind data to widget at runtime. I followed the guide Customizable and Responsive UI  https://developer.thingworx.com/en/resources/guides/customizable-responsive-ui/en/resources/guides/customizable-responsive-ui  which I found very useful, in this guide the widgets change their data depending on the element of the list that is selected. My question is: Is it possible to associate the data, just like in this guide, by selecting the thing for the binding from a list, but keeping the selection for each widget and not changing the binding of the entire dashboard? What I would like to achieve is, for example, the association 'thing of the list' and widget by dragging. Can anyone give me a suggestion on how to do this thing?   Thank you, Giorgia

i am able to change my length,mass,tolerance and weld standard but I am unable to make the changes for template which I do they are not being retrieved if I close and open the app

Hello I just downloaded Creo 7.0.0 and everything went good until i finished my installation, now at the moment i want to open any app from Creo programs it comes an error within where says ''License request failed for feature'' and i can not use any program, i hope someone could help me soon By the way, i used the University Student's License Greetings from Mexico. 

I'm getting an error with no information - just "! Error!" I deleted the old license .dats, per the instructions. I've just (re) installed and when I click "Install Licensing, It throws an error and stops. Any ideas?   

A colleague of mine (it really wasn't me 😉 created a mirrored merged part some time ago with geometry only and dependent options activated. As a consequence, the mirrored part has a mirrored merge feature in its model tree refering to the original part (which alas was deleted in the meantime). Strangely enough, the mirrored part still works (but it fails to regenerate once the mirrored merge is supressed and then brought back). My question: Is there any way to delete the reference to the original part and keep the geometry?

Liebes PTC-Team! Ich bin Schüler an der HTL Braunau und habe Probleme bei der Installierung von Creo4.0 . Meine Lehrkraft meinte ich solle sie hier kontaktieren. Das Programm kann gestartet werden aber ist nicht gleich wie in der Schule. LG Reitinger C

Hi,   I downloaded the Creo Student Edition 7.0.0.0. and it is very important to me to use the Manikin. On the website (http://support.ptc.com/products/proe/studentedFAQ1.htm) it says that the Manikin and Manikin Analysis is available in this version. However, when I want to intesert the Manikin, it says that it was created with the commercial version of Creo and that it is not compatible with the student version. What do I have to do to use the manikin? Do I have to change any settings? Thanks for your help!   Kind regards, Alexandra

I have repeatedly attempted to install the Academic version of Mathcad 14 I purchased several years ago when I was in Grad School onto a new desktop via the "register online" process, but I continually get installation errors, and the process will not allow me to proceed.60545CD140-MO10 is the serial number on the CD case.Machine is a Intel I-9, with a RDX 2700 Super graphics card and Windows 10 (Pro)

After installing creo parametric 7.0 (academic free software) , when I run the software I get a pop up message to register as a quality agent when I click yes then another message gets popped up saying cannot register insufficient user access software shutting down how can I resolve this issue. I also made the quality agent setup run , but it didn't resolve the issue please help

In the attached problem, Mathcad gives me an error saying that epsiloncamx is undefined, when it is clearly defined above.    Later, in the solve block, it says the constraint does not converge to a so

Using the 30 day free offer trial from PTC, and after a couple weeks of using it, an upgrade to creo 7.0 2.0 was performed. Since the upgrade, I am having trouble launching the software.Thanks,Tom Schuster