SLM (Service)

When using a split Left-Right View, with one view on Document Map and the other in Edit, the behavior of the Document Map side is different depending on whether you have Track Changes on. To replicate, open a document in Arbortext and place your cursor at the top of the file. Go to Window and select Left-Right Split (if your window is not already split). Click inside the left pane. Go to menu View and select Document Map. Go to menu GC View and select Section Level. Click inside the right pane and go to menu GC View and select View All. Go to Tools, Change Tracking, and make sure Track Changes does not have a check next to it. In the right pane, add or delete text. The left pane does not change. Go to Tools, Change Tracking, and make sure Track Changes is checked. In the right pane, add or delete text. In the left pane, the section you are editing will expand the sectin and show the changes you are making. Question: Can we make the behavior consistent - NOT expanding the map - when tra

In case you missed the PTC/User Arbortext Symposium 2021 you can access the recorded webinar and presenter slides click HERE.  

I am using IsoDraw 7.3 build M080 build 6 currently. I am working on creating a graphic and was using the "Fillet" command and all was well, then all of sudden the program stop trimming the ellipse and the line segments. I have tried exiting the program and coming back in with no luck.   Has anyone had this happen? I don't know if I might have hit a key or something. It is really puzzling that it was working fine then all of sudden stopped working correctly.   Any thoughts or suggestions are welcome.   Keith

Hello this is my first question to this forum. I have read many posts and have been helped by previous questions and answers.   I need to create a macro that reads a value in column A (equal to the opened filename) from an external file (excel, but I can convert it to something else if it would be better.). and copy the value in column B to a textfield with a specific object id.   help/Andreas  

GPSL's 40051 for PTC Windchill enables your authors to create compliant MIL-STD-40051 data in Arbortext, save it in Windchill, and deliver to PDF or IADS.  Get in touch for more info@gpsl.co or visit our website(view in My Videos)

We had a toolbar created for us that is only active in dita topics not in the ditamap. How do I change it to be active for ditamaps? The tool bar always docks and undocks as you close and reopen topics so it never stays in place. What do I need to look for?   Bryon

Anyone using idr's for there images in editor? Do you also use Isodraw for the images? I was thinking about using idrs but anything that is outside the hatched box in Isodraw also shows up in the editor view.

PTC/USER in partnership with PTC is excited to present the Virtual PTC/USER Arbortext Symposium 2021 on June 29. Please Join Us for our annual User Event. Click here to register: https://www.ptcuser.org/Events/Event-Details/ptcuser-arbortext-symposium-2021-1 #digitaltransformation #event #ptc #arbortext #technicalauthoring #techpubs #digitalpartscatalog #conference

Is there an easy way to reduce the text size for translations. We currently use 10 for English and was thinking about 8 for translations. Is this common practice?   Thanks   Bryon

I have a 2500 page document that is taking 6 hours to generate. It's a custom bookmap with maprefs to topicrefs.   I have 2 issues: The length of time it takes to generate the PDF:Is there a way to break up this document and still get a full index with correct page numbers?  The styling of the index is messed up halfway through the index.We have been generating individual indexes for each document and the index looks good. Once we compiled the full book/PDF, the styling was all messed up. Our deadline to finalize content is next week. Note we have approx 142 topicrefs, broken down into approx 20 maprefs. Also, note, we used PE 7.0 to generate the PDF. I am currently testing with Styler to see if there's any improvement.   Can anyone help or offer advice on how to handle this large document or why the styling of the index is all messed up. I am attaching a screenshot of the index.     I can live with the 6 hour performance, however, I really need to fix the s

Hi,   I tried to run activation file but kept getting the error “All subprocesses are currently busy”, even though we set the configurations according to the instructions we were given for replacing APP-E with APE as well as configurations in Tomcat 8.5 We don't have other subprocesses, as far as we know, so we aren't sure what's wrong.

Hello everyone, we are looking at creating an online help system. The web output from editor is not really useful so far. Looking for some guidance of what we should be looking for. Also looking for examples of what you have done. We are using the TIA application and the Simonsoft CMS for our content management.   Thanks   Bryon 

PTC/USER in partnership with PTC is excited to present the Virtual PTC/USER Arbortext Symposium 2021 on June 29.We are currently accepting abstracts for presentations.Actual Registration will open May 3, 2021, and we look forward to seeing you!Thanks in advance for submitting an abstract and contributing your experience to the community's knowledge! It's members like you that make these events possible. Presentations are targeted for:30 minutes with 15 minutes of Q&A and discussion.Here are examples of topics we would love to hear more about. Customer examples of using the Digital Thread for Service New ways to use upstream data for service delivery Tips and tricks for Arbortext products Translation of service documentation Content Strategy Service content delivery AR/VR for service Stylesheets BOM transformation Content reuse Use of industry standards Service documentation for FA&D Publishing to multiple formats To submit click HERE. Here is the proposed agenda:10:00-10:15 P

When creating tables it seems that there is some excessive padding in the table above and below the text. Where do I look in styler to adjust. I expect it is entry that I want to adjust, but what do I adjust?   Bryon

In our two-day virtual event learn how to create a solid foundation for enterprise PLM and Digital Thread. Register now to engage with speakers in live Q&A and asks the Experts forum!  https://www.ptc.com/en/special-event/plm-virtual-conference 

PTC’s Arbortext Business Unit is committed to providing ongoing feature-rich releases of the Arbortext product suite.  Each release also addresses requested product fixes and has enhancements to the product’s security features.  PTC encourages customers to keep current with Arbortext releases so they have the latest updates and fixes.   Effective immediately, the PTC Arbortext Editor, PTC Arbortext Styler, PTC Arbortext Publishing Engine, PTC Arbortext Architect, PTC Arbortext Advanced Print Publisher, PTC Arbortext Layout Developer, and PTC Arbortext Layout Editor products are changing the lifecycle of our releases.      The Arbortext 8.0/12.0 release streams Standard Lifecycle end dates are: Arbortext 8.0.0.0,  8.0.1.0: March, 2022 Arbortext Layout Developer 12.0.0.0, 12.0.1.0:  March, 2022 The new Standard Lifecycle End Dates for the Arbortext 8.1/12.1 release streams are: Arbortext 8.1.0.0: October, 2023 Arbortext Layout Developer 12.1.0.0

Hi all,   I have a Flex LM license server running and I need to export one of those licenses to an air-gapped PC. I have no idea what I am doing as the license guy was laid off. I can see we have LMTOOLS running on the server and it shows FlexLM server for PTC. I also see a borrowing tab but it does not seem to give me a license file that I can use.   I click Borrowing, I leave Vendor Name: All, I set a return date/time, and hit "set borrow expiration". But where would I get the license key that I need?         Users of ArbortextEditor: (Total of 15 licenses issued; Total of 4 licenses in use) "ArbortextEditor" v8.0, vendor: ptc_d floating license        

Presented by Single-Sourcing Solutions Inc.   In this session, we discuss some of the factors that compel forward-focused companies and consultants to make the leap to XML. You will learn what XML is, how it works, and how you can move from the trap that is desktop publishing into a flexible, dynamic structured authoring environment with ease. By the end of our talk, you will be able to comfortably answer the important questions: Why should you make the transition? How can you make the transition? And, when is the right time to make the leap?   Registration URL:  https://ptc.zoom.us/webinar/register/3116191140212/WN_XHp05BVhRgyfm3ls1wrjpQ

Arbortext Editor/Styler/Publishing Engine 8.1.1.0 and Arbortext Layout Developer/ Arbortext Layout Editor 12.1.1.0 have released!   Key highlights: The graphical applications included with Arbortext Editor have been updated: The Arbortext IsoView and IsoConvert installation has been updated to 7.3 M110 The Creo View and pview_batch installation has been updated to 7.1 The releases include customer critical bug fixes.  

Recently had to reinstall Arbortext on my workstation and it seemed like the installation went well until I tried to preview a document in Editor. It never gets past the second page while formatting before just not doing anything else, it doesn't freeze or lock up, just isn't doing anything.  Verified that the xmls work on other workstations. I don't see any noteable differences in my settings compared to other workstations.  Not sure if anyone has run into an issue like this before and would know what to look for.

https://ptc.zoom.us/webinar/register/WN_XHp05BVhRgyfm3ls1wrjpQ   In this session, we discuss some of the factors that compel forward-focused companies and consultants to make the leap to XML. You will learn what XML is, how it works, and how you can move from the trap that is desktop publishing into a flexible, dynamic structured authoring environment with ease. By the end of our talk, you will be able to comfortably answer the important questions: Why should you make the transition? How can you make the transition? And, when is the right time to make the leap?

As was previously announced, the support for SOAP requests in Arbortext Publishing Engine is deprecated.  We expect to remove SOAP support in the release that is currently planned for October, 2021.

My illustration looks great in IsoDraw, so I export it to WebCGM 2.1 for downstream processes.  It looks great in the downstream process, but if I import the .cgm file back to IsoDraw it is missing line colors, line weights, leader-line halos, and area colors to name a few.

I trying to upload a newly created Arbortext document to Windchill and I'm getting the error "AutoNumber Action Failed Number of conflictsfound:1 :Incorrect or nonexistent Type category "WCTYPE|wt.epm.EPMDocument|@softtypeprefix@.DynamicDocument|@softtypeprefix@.commonsection" using the function " but others using the same system are not. I'm quite new to Arbortext so any help is appreciated.   Thanks    

Hello everybody, I'm completely new to this community - so hello to you. 🙂 So I guess, all postings have to be in English, don't they? I wasn't successful in getting support for Arbortext. So if anyone has a concrete URL I still would be grateful. The question I have is if there is a charge free trial version of Arbortext. Have a nice day, Thomas