System Administration

We need to migrate our Mels server from to a new server.Unfortunately, we haven't had a support contract for years, so we can't download a new Mels and the old one (15.05) doesn't run on a 64bit system.Would anyone be so kind to send me the latest Mels?That would be great.       

On our Cloud (vPshere), we migrated from old Cloud infra to new infra and we are experiencing slow response to Creo 4.0 M150 Simulation Live1. Old platform :==============Hardware : PowerEdge R740xdOS : ESX 5.1.0Graphic Card : Nvidia P40VM : Windows 10 20H2 OS Buid 19042.2965 (6 CPU/32GoRAM)- VDA agent 1912.0.6000.6281- vmware tools 10.3.10- NVidia Driver 442.06 (vGPU Profil P40_8Q)- Creo 4.0 M150 installed on the virtual Machine- Trellix Antivirus2. New platform :===============Hardware : ProLiant DX380 Gen10 Plus 8SFFOS : ESXi 7.0U3FGraphic Card : NVidia A40VM : the same Virtual Machine Windows 10 20H2 OS Buid 19042.2965 (6 CPU/32GoRAM) but we upgraded :- VDA Agent Workspace 22.3.1.141- vmware tools 12.0.0 build 19345655- NVidia Driver 474.14 (vGPU Profil A40_8Q)- Windows Feature Experience Pack 1000.19041.1000.0Use case :- I authenticate to the VM with a user account- I launch Creo 4.0M150 and activate Simulation Live with a very simple model (rectangular)On the platform 1, everythi

i m addin my image regarding this.     

1.Set the reference of the control2.Using axpview to open the .ed or .pvz drawingAction<string> actionDelegate = x => { this.axpview1.sourceUrl = x; }; OpenFileDialog openFileDialog = new OpenFileDialog() { InitialDirectory = @"D:\2023\parts\", Filter = @"Creo Viewer Files(*.pvz)|*.pvz|All files(*.*)|*.*" }; DialogResult result1 = openFileDialog.ShowDialog(); if (result1 == DialogResult.OK && !string.IsNullOrWhiteSpace(openFileDialog.FileName)) { path = openFileDialog.FileName; } Task.Run(() => { axpview1.BeginInvoke(actionDelegate, path); });3.set the bg color for the axpview int hexValue = (129 << 16) | (156 << 😎 | 243; //rgb(129,156,243) to hex color string hexColorCode = $"0x{hexValue:X6}"; axpview1.backgroundcolor = hexColorCode;4.Get the view location and then set all the default views location//1.If you wanna to get the view location should coding like that string str = axpview1.GetViewLocation(); //2.The result is like that "-0.993508

I am using Creo Parametric Release 4.0 and DatecodeM140When a user tries to create an assembly and he gets a pop up box that says " xxxxx.asm could not be created". This worked 2 weeks ago but now suddenly fails today.Here are the errors that I facedxxx.asm could not be created

I am using Creo Parametric Release 4.0 and DatecodeM150I am facing some problem regarding dimensions witness lines in Creo drawing. Every time I regenerate, or check-in check-out part, dimension witness line gets disturbed (elongated in/out of view). Problem seen specifically for Parametric dimensions which are converted to ordinate dimension.

I am using Creo Parametric Release 9.0 and Datecode9.0.2.0When I select a quilt in the model and hide it, the Model Tree does not update accordingly anymore*. As a consequence, it is not possible to show the quilt again by acting on the Model Tree.* In Creo 7 it all worked fine.

hello there, I just downloaded Creo 9 and while working on my project suddenly the application shuts down . I opened Creo again but it is not responding at all, it has been three days now and it is still not opening or responding. Has anyone got a similar issue?          

Is there any documentation on the syntax for *.PSF and *.PRO file (eg: syntax for comment out line, etc) ?  For PSF file, i always  under the assumption that // is used to comment out a line.However, i notice that if i change the first line // PTC - PSF file: parametric to something like // PTC - PSF file: parametric2, the PSF file will no longer work.      

Hello, I am attempting to add the "use_inverted_mousewheel_zoom" to my config.pro file in Creo Parametric 4.0. To do so I click, "add" then find that option and press ok. It appears in my config.pro file with a star next to it. When I close out of my config.pro and open it again, the addition disappears. I found from a different article that the star is config.pro saying "Newly added option and not applied". How do I go about saving the addition to my config.pro or rather, how do I apply the change? Picture linked below. 

I am using Creo Parametric Release 9.0 and Datecode9.0.1.0Having some issues making a new drawing format. I've finished it but don't know how to export and make it ready for use since I can't find it when I try to open it when creating a drawing. Also having some issues getting a logo into the drawing format, gives me an error with DXF, and it seems the log hasn't been created.Here are the errors that I facedInvalid DXF file. See file dxf_errs.log.

After going through the different options in config.pro, the one option that keeps giving me issues is the "trail_dir" setting. I have tried setting it to $TEMP, AppData/Local/Temp, as well as other (non-read-write protected) directories, and no matter what directory I try it always keeps saving the trail files in the current working directory. I have tried this setting in both the config.pro file in Program Files/PTC/Creo/Common Files/text as well as my user directory, and neither of those seem to work either. This issue is has been a big headache for my team as we're trying to prevent our CAD directories from getting clogged up with these trail files, and it would be really nice to have them automatically created somewhere else. For reference, I'm using Creo version 9.0.0.0. Thanks! 

 We are licensing Creo on the server side, but some of our client PCs are on Creo 7.0 and others are on Creo 4.0. We are going to renew the licenses.I am concerned that there will be authentication problems if I set up one and the same license on the server side, since each client has a different Creo version. Could you please let me know? Best Regards,  

We are currently on Creo 4 and Windchill (Intralink) 8.  If I do a ptcstatus.bat I see 15 Intralink 8 licenses available.  Unfortunately, we need about 25 until we get ourselves upgraded to Creo 8 or 10 and Windchill 12 later this year.  We have purchased numerous licenses of Windchill 12 but they're just sitting there, waiting for implementation.  It would be great if we could temporarily transfer those to Intralink 8 licenses for a short period of time. Is there something we could do now w/ PTC or are we stuck until we upgrade? Thanks.. 

Hello Team,please find the below image, How to edit the given locked parameter.     

I am using Creo Parametric Release 4.0 and DatecodeM140Creo Traceback log error- it can happen in 10 seconds or 10 minutes just by zooming or a rotation of the assembly.Please find the attached snapshot of the error.Please do assist the user "jean-jacques.cote@carrier.com" for resolving the issue- We are part of the admin team.

Hello everybody. Is it confirmed that in CREO 7 the GCRI methodology is not supported anymore ? I can't find the "readnewermodels.dll" file. Thanks   Pierluigi 

I am using Creo Parametric Release 9.0 and Datecode9.0.2.0added line to hole file but it does not read it.

I am using Creo Parametric Release 5.0 and Datecode5.0.6.0Creo shows Fatal Error while save any assembly as mirror assembly. Issue happening with 2 users. Please solve ASAP

I am using Creo Parametric Release 6.0 and Datecode6.0.4.0   A single part (.prt) created by Creo is about 1.5G, 200 arrays, which cannot be opened using the master representation. Open with automatic representation, the appearance can be displayed, but the model tree only displays the part name, no other sub-features (nor the datum plane), and prompts "This view has been frozen because of an illegal view instruction".   Translated by the Community Moderation using Google Translate -----------------------------------------------------------------------------------------------Creo创建的单个零件（.prt）约1.5G，200个阵列，使用主表示无法打开。使用自动表示打开，可以显示外观，但是模型树只显示零件名称，没有其他子特征（基准面也没有），并且提示“因为非法视图指令，此视图已冻结”。

I am using Creo Parametric Release 6.0 and Datecode6.0.6.0im trying to export an emn from a product when i export the file (open with notepad) ,in the drilled_holes it indicate MCAD---> when our layout receive the emn file they dont see the hole that i createas my colleague try exporting the emn for me,it does not show MCAD(open with notepad)---> when our layout receive the emn file they can see the hole that i create can you please help on this partThanks

We have been suffering from an issue with saving files back to the network over VPN. While I accept the limitations of VPN there are some significant delays with Creo v8 (and also seen earlier) when saving into a folder that already contains many other files - the delay gets worse with the larger number of files in a folder. What is notable is that if we save a new or the same part to a new folder the time is greatly reduced. We have tried testing with a default config file and it made no difference.What is also notable is that the first time you first go to open a file from a folder with many files it also takes ages to iterate and display the files to browse.Saving larger files from other applications is much faster and we can transfer mb's in seconds - saving 600kb in Creo can take over a minute at times.I am open to suggestions as to how to resolve this?

I am using Creo Parametric Release 9.0 and Datecode9.0.0.0Hi,My customer want to know how to import rhino model (.3dm) contains attribute user texts into creo and want to access attribute user text properties inside Creo for navigation .

I am using Creo Parametric Release 7.0 and Datecode7.0.8.0Hello,I experienced something weird with Creo 7.0.8.0 and Windchill 12.0.2.1 :When I save and upload a CAD, if I am quick enough to create a new part while the upload is running, Creo crashes with a fatal error.This problem is easily reproducible (only need to be fast).Any idea what is the cause of this issue? Is there any way to tell Creo and/or Windchill not to start a download (in this case, the startpart) while another server operation is running (in this cas uploading a CAD)Thank you in advance

I am using Creo Parametric Release 9.0 and Datecode9.0.2.0After importing images through object OLE in the format template, the image cannot be displayed when opened again, and even after creating a drawing template using the format template, the image cannot be displayed. What is the reason? How can I import PNG images with transparent backgrounds into the format template file?