System Administration

I am using Creo Parametric Release 6.0 and Datecode6.0.3.0Creo exit just after launching.Here are the errors that I facedstd.err file generated with below errorpm_is_portmapper_port_busy: bind failed, error = 10013pm_is_portmapper_port_busy: bind failed, error = 10013Recently Changed OS Version from Windows 7.0 to Windows 10.

I am using Creo Parametric Release 6.0 and Datecode6.0.3.0Creo not able to start. give fatal error.Here are the errors that I facedFatal error encountered. A traceback has been written to U:/********/traceback.logPlease send it to Technical Support.

I've recently encountered an irritating intermittent / delayed problem using Simulate.At some stage during a session, after several iterations, the Results window suddenly refuses to open.  The button, either in the Ribbon or within the Analyses and Studies window, just stops doing anything (although I haven't tried closing Simulate and using the Simulate Results button directly from Creo Parametric).  The only solution I've found is to close and restart Creo (which is obviously a nuisance).Has anyone else encountered this?Creo 2.0 M120, running with Windchill 10.1 M040, network installation.

Hello, I have been having problems with my Creo 9 (Student Edition) installation.When I try to open the Surface Finish Gallery or the Hatching Configurator I keep  getting the warning that the corresponding file "was created with a commercial version of Creo Parametric and is not compatible with the Creo Parametric Student Edition (for educational use only) you are running." after which the program shuts down completely.I am sure this problem exteds beyond the mentioned configuration files.A reinstallation of Creo did not fix this (neither did a second one).There has not been any other version of Creo installed on my computer, nor have I uses any other license apart from the Student license I am currently using.Is there a way to fix this problem?Is it even wise to use the most recent version of Creo or are previous versions generally more stable?Thaks in advance for any input.  

I am using Creo Parametric Release 6.0 and Datecode6.0.6.0Single model is crashing creo, and unable to get it to open. Hoping to see if you have any ideas on resolving so we don't lose 3 months of work.Here are the errors that I facedNo error messages it just crashes

Hi, I installed Creo 9 student-Version in VM-Ware. The installation worked well and I am able to start Creo.But when I create a new part and a new sketch, the references don't seem to match the planes. (see pictures). Also when I zoom out the references dont line up with the referenced plane anymore and move up/down... What is wrong here ? Thanks,

Hi, I have Creo 3.0 and Creo 6.0 Essentials licenses but lost the installation media. Please anyone post an active link where I can download the Creo 3.0 and Creo 6.0 Thank you, Nava      

I am using Creo Parametric Release 4.0 and DatecodeM130We are having a problem accessing “ISDO_II_SET” (Creo Interactive Surface Design Extension) that we used to have and the “ME Simulation Basic and Elite” extensions. With the upgrades in how PTC packages applications, the license application “ISDO_II_SET” is now called “Interactive Surface Design Extension II (ISDX II). This application allows one to complete both technical and freeform surfacing. I noticed that this tool is only available in the Tier 3 package of Creo Design Advanced Plus. Also, accessing the ME simulation tools is a problem also. If these are supposed to be floating extensions, they do not show up when going through the “reconfigure” process to try and access them.

I am using Creo Parametric Release 4.0 and DatecodeM110I have grouped features in a part. When the group is selected in the Model Tree, there is no "Ungroup" option from the right click menu.

I am using Creo Parametric Release 9.0 and Datecode9.0.2.0Running the VB API Examples .net project I am able to connect to an existing Creo parametric session. From there I can't get any of the provided example functions to work. One thing to note when the software was installed it mentioned java was not found. Is that required to get the VB API to work? I have gone through the VB API and set the environment paths, but it is unclear what folder the PRO_DIRECTORY should be set to.What is needed to get the VB API Examples to function?Here are the errors that I facedptcExceptions::xToolKitNotFound

I am using Creo Parametric Release 7.0 and Datecode7.0.7.0The Embedded browser does not follow the settings of the registry.The settings done are working well in Chrome (outside of Creo), but not inside creo.Modifications are done in "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome\AutoOpenAllowedForURLs" in order to open files without asking where to store them.

Hello I'm struggling with PTC_WM_* parameters while MODELCHECK.  When MODELCHECK done it's job it shows me report where all of the parameters are marked as non existing in start part. But all of this parameters was created by Windchill in my start part and than start part was exported to the folder where all start parts suppose to be. How can I fix this problem so my MODELCHECK see PTC_WM_* parameters in start parts?Thanks in advance.      

The only user id information I can find in performance advisor, as shown in https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS197086‌, appears to be encrypted.  How can I use this to identify a user?

I am using Creo Parametric Release 7.0 and Datecode7.0.8.0When opening a second model, the new window opens behind the original window.

Often, I am faced with this window: Problem is, its yes/no buttons are not responsive because the system is waiting for acknowledgement of this dialog box: Sometimes, there are several of these warning boxes, and often, they are hidden behind other windows and not accessible except via moving them "to the front" via the taskbar manipulations.   I am wondering if there is a config.pro option to prevent the application from displaying this annoying (on so many levels) warning dialog box.

i want to transfer my license from old computer to new computer. we don't have contract updated. Where can i download creo parametric 2.0 thank you 

Every time I boot up Creo Parametric, it reports error 0x06000012 and it shuts down. Something about being unable to run the quality agent. Any advice?    

I am using Creo Parametric Release 8.0 and Datecode8.0.1.0When I print a postscript file, Adobe Distiller leaves off ASME fonts from the drawing like diameter and degree. What font do I need installed?

I am using Creo Parametric Release 8.0 and Datecode8.0.4.0We manufacture round tanks and need to use a feet-inch tape on the shop floor. Need a way to show the tank circumference in feet-inches on the drawing. We calculate the circumference using a relation formula and can only display the number in inches. How to display in feet-inches?

I have Creo 7.0.2 set up in a performance testing lab on a small local network, with no access to the internet.Creo is taking a long time to start up in this environment, 4x longer than any system I've tried with regular internet access. I suspect the slow launch is somehow related to the networking configuration, but I haven't found a solution.While Creo launches, I can see in Resource Manager that xtop.exe is attempting to access several external IP addresses...It tries to access different ports on these addresses, or slightly different addresses each time.It seems like the launch is slowed down waiting for these connections to time out. Quality Agent was disabled at install time.Antivirus and Firewall are disabled.License server is on the local network and accessible with <1ms pingI’ve tried disabled these Creo settings:File >> Options >> Window Settings >>Expand the browser during startupLet me know when a new version is availableI’ve tried the follow

I am using Creo Parametric Release 8.0 and Datecode8.0.6.0Hello,I would like to know is in Creo 8 available a function: "Feature Operation" in the "Model" tab? This function was available in Creo 2, but I cannot find it in Creo 8 interface.

I am using Creo Parametric Release 9.0 and Datecode9.0.0.01>C:\Program Files (x86)\Windows Kits\10\Include\10.0.22621.0\ucrt\corecrt_malloc.h(66,15): error C2040: 'calloc': 'void *(size_t,size_t)'의 간접 참조 수준이 'int ()'과(와) 다릅니다.I am using Microsoft Visual Studio 2019 with Creo 9 TOOLKIT. For more information, I attach my working source - tony_examples.zipHere are the errors that I faced1>C:\Program Files (x86)\Windows Kits\10\Include\10.0.22621.0\ucrt\corecrt_malloc.h(66,15): error C2040: 'calloc': 'void *(size_t,size_t)'의 간접 참조 수준이 'int ()'과(와) 다릅니다.

I am using Creo Parametric Release 9.0 and Datecode9.0.1.0Our manufacturing team wants, part geometry should be color coded based on how accurately they have to produce it. We have finalized 15 colors, put them in a .dmt file and put that file in the library at ~ \\Common Files\graphic-library\adv_materials\Custom folder in all our systems.Issue is, this newly created color library is not consistent. When we apply those colors in a Manufacturing/ Mold cavity part, save and reopen it, colors get changed randomly.

I am using Creo Parametric Release 6.0 and Datecode6.0.3.0There appear to be a collection of points in a sheet metal part related to the Driving Surface feature. It's unclear how they were created. They are un-selectable, and I am unable to remove them from the model.

My company recently switched from Creo 2.0 to Creo 7.0. For the past few months I have had Creo 7.0 installed for the purposes of testing but just this week we switched over to using it for production. Up until this point I have just been using it for modeling and FEA work and never had any issues but today several people started using it for drawings and we have found a way to crash it consistently. To crash it we simply insert a custom symbol, middle mouse click, and the screen completely disappears. There is no error message and the program is crashing so quickly that it doesn't even generate a traceback.log file. I have been trying to troubleshoot this issue all day and I haven't had any luck. I tried all of the usual things like updating video/system drivers, setting "graphics win32_gdi", reinstalling creo, removing all customizations, verifying Windows system files, running a memory check...pretty much everything I could think of to narrow down a video or system issue.