System Administration

I am setting up a new laptop and need to install the Creo Parametric software on it for the first time. I would like someone to contactme and help me through the process as there are no install files or documentation at this Company to use for the process.I have downloaded the files that were shown for the install, MED-100WIN-CD-420_5-0-6-0_Win64Not sure exactly what files are used to install Creo Parametric from this folder, can anyone help me with this install?Thanks,

We have a user that runs Parametric and Keyshot on an officially supported machine:Dell Precision 3630 with Quadro P2200.They have been getting crashes recently and I am struggling to locate the exact cause. I have noticed that Keyshot uses all available CPU resources as by design, but that does mean his other applications are fighting for resources.My question: If I were to buy an Nvidia RTX 3000 series card (not Quadro) for Keyshot and run both cards in the system, can I force Creo to use the Quadro which is still supported? Or will Creo potentially use the unspported RTX?

While starting Creo, I am getting following error message (License request failed for feature )  and creo close automatically. How can I check my license is expired or not ? 

HI all, For evaluation purposes, I want to install CREO 8.0.However my company uses CREO 7.0.2.0, java 8_301 as well as WINDCHILL 11.1I figured out that for CREO 8 I need Java 11. Can I install Java 11, run my tests on CREO8, and continue to work alongside CREO 7.0.2.0 to troubleshoot my users? Regards

Creo 8.0.3 stopped functioning a few days ago. Nothing happens when the executable is run, either by clicking on it or running via command prompt. I was able to uninstall Creo, but the installation executable also will not run. Nothing happens in either case, no error messages or warnings. This is on a Surface Studio, with an Nvidia RTXA2000 running Win11.

Hi,There are separate machines for Creo view adapters. I configured them as Windows service (GSworkers).In some machines, the service needs to be manually restarted after the machine restart.Some machines, its get started automatically.All machines' service settings are the same and the config is also the same in Windchill UI. The below error is coming after the restart of the machine in those machines.  Help to fix it, so that the services get started automatically.

Hi all,I have been asked to get data on license usage, specifically looking for what user's request at launch and comparing it to the license they get.We want to know if the majority of users are selecting the Essentials license and getting the Advanced license only because our pool of Essentials has ran out, or if they actually selected the Advnaced license.Now, I have made a custom launcher, so I can see what users pick, but I am struggling for a way to see what license they received ultimately. Does anyone have any solution?Cheers!

Hi, We're using Creo 3.0 M190 in our environment, which is deployed through SCCM. It gets installed fine. Detection method used is to check 2 properties (Release and Shipcode) in registry key SOFTWARE\WOW6432Node\PTC\PTC Creo Parametric\3.0\2018360.  Is this the right way to check existence of Creo 3.0 M190 in a computer or is there any better way? Thanks,

I am using Creo Parametric Release 8.0 and Datecode8.0.0.0What version of IDX does Creo Parametric 8.0 support?Where could i have found Creo version-specific answers myself?Does PTC maintain an ECAD-MCAD product development roadmap?

How to reclaim lost Mill volume?

I noticed today that my config.pro file has sent a ton options as invalid options. It appears to be the same 8-10 repeating over and over again. I don't seem to be able to delete any of them. Is there a way to "start fresh" or will I need to go into notepad to take care of these? It should also be noted that we are a small company and do not have a CAD Administrator to handle these types of issues.

Has anyone used DFMPro or aPriori before? Are there any similar tools out there? Is your organization getting benefit from these tools? What is your experience with your group using them? Any pros/cons from the user side or from an administrative side? Do you integrate them into Windchill? Is one much stronger than the other in some areas? Can they really predict costs well enough for the engineer?   Thanks!

Dear sir, Can you please send me Creo 8.0 trial version link in my mail id. beacuse we have many times of fill the form in PTC.com but we didn't recieve the any page for 30 days trial version license. 

I am using Creo Parametric Release 4.0 and Datecode M120.I previously came from a large Aerospace corporation where we had hundreds of Creo users, and Creo was installed locally on each client, and configuration files were managed on a network share.In my current role, Creo Parametric is installed on a network share, and users are instructed to launch a client side bat file that contains "W:\Creo 4.0\M120\Parametric\bin\parametric.exe", W:\ being a network drive. We have roughly 20 Creo users. Actually launching and running Creo from a shared network resource is new to me.Once Creo is launched and up and running, are there any performance impacts to be concerned about with this configuration, compared to having Creo installed locally on each client?

Hello Modelcheck experts I would like to use the "Workspace state" of objects as trigger/check in the conditions file.Anyone knows if this is usable and knows the internal attribute name to write in the conditions file?Screenshot only in german available. Thank you for the helpRegards,Marc  Background info - our prefered mode is interactiveWe try to not use the regenerate mode due to model state in session gets changed and people are then more confused with the WC state column in Creo 6 -Thats the reason why we are looking to read out the state "checked out".In one check round we use the "PTC_MODIFIED" EQ YES to start the checks, but if the Objects is only checked out and has not changed it is still not modified.

Hello All,I hope this post find you healthy and happy in this new year; well relatively new year.I have a situation where I use specific layers for surfaces and curves. Sometimes the drawings loose the layer state and they become unhidden making the drawing look like a wreck. I just experimented with the config option blank_layer a bit. I saved out the layer status file to my desktop, added a layer ID to a layer, read it back into a test file and then added the config option to try and blank a layer by the layer ID on opening a file. It does not work for me. We use Creo 3.0 build M150. Any thoughts on a way to force certain layers to always blank initially? I have a sneaking suspicion that Creo un-blanks my layers when a change is made with intent. Also we have varied layer practices from the many years and people who have worked here. Is it possible to delete all the layers and use default_layer_model to pull in new layers with rules? Any method that works would be appreciated.&n

I am using Creo Schematics Release 8.0 and Datecode8.0.0.0We get license error  "7788@<license_server> unreachable".

Previous to Creo4 Release Cycle: Actual Build support: Creo2=26 blds Creo3=20 blds Standard VS Enterprise Release Cycles (Creo4-Creo7)  Standard Releases: Creo5 and Creo6 Full Support=1 yr (fast build releases) Extended Support=1yr (slow build releases) Total Support=2 yrs Actual Build Support: Creo5=7 blds Creo6=7 blds Enterprise Releases: Creo4 & Creo7 Full Support=3 yr (fast build releases) Extended Support=1yr (slow build releases) Total Support=4 yrs Actual Build Support Creo4=16 blds Creo7=TBD (est.~15?) New release support schedule starting with Creo 8.0  Full Support=2 yr (fast build releases) Extended Support=2yr (slow build releases) Total Support=4 yrs Actual Build Support Creo8=TBD (est.~13?) Creo9=TBD (est.~13?) The implication here seem to be fewer builds per 'Enterprise' release of Creo.  Those of us with lots of users to support at our companies know the challenges of upgrading & the testing that goes with it.   Do you

I read PTC changed their release cycle again (New release support schedule starting with Creo 8.0) which summarized means that 8.0.0.0 onward are essentially Enterprise releases and that Creo 8 is almost a year through its 2 year Standard support (quarterly build releases).  I posted some more details on this and thoughts on when to upgrade here: Reflecting on PTC's change of Support and thoughts on when to upgrade?   For this post, however, I am curious, if anyone has actually upgraded their company to Creo8 and if so how it went? (or if still testing how it is going) Was there a particularly enticing reason that you upgraded? If so what? About how many users do you have? What version of Creo were you on? How did it go?  How stable is it? Do you use mapkeys extensively, and if so how did they translate?

Hi.  We have some parts that are in folders with unicode in them.  Creo has no problem opening files that are in unicode folders when we open them directly, but for some reason it is not correctly finding the parts in unicode folders via search_path="<path>" entries in our search.pro file.  (All our other parts are being found just fine.) The unicode is stored in the search.pro file as UTF-8.  Do we need to use a different encoding or perhaps set a parameter in our configuration for this to work correctly? Thanks.

I am using Creo Parametric Release 4.0 and DatecodeM090License is showing available but unable to fetch while launching creo parametric.

@gfraulini i'm italian,I went from Creo 2.0 to Creo 8.0 and I think I have the same problem as you.I find it frustrating to have to constantly readjust the model tree width.I am doing several tests but I have not yet completely solved the situation.Have you found a way to solve the problem?Thank you.P.S. It will be my limitation but I have not yet been able to appreciate the file "creo_parametric_customization.ui" gives me more trouble than benefits ...In connection with post - https://community.ptc.com/t5/System-Administration/Creo-6-and-Model-tree-width-definition/m-p/632956#M25259

I have old licenses of Creo 2 ( perpetual) locked to the computer host ID. The computers are dying and I am not under AMC. Is there a way to shift the license to new computer HOST ID if I am not under active AMC ? 

As per this thread - same problem:   This started to happen to me on Creo4 M040, when I added the trail file to the startup command. It looks like Creo is not able to proceed with the trail file, when it encounters license message and it is not able to activate the license message dialog properly at the same time, because it wants to finish the startup trail file first. As I need my startup trail file anyway, I have not found any workaround for this behavior and killing the Creo in Windows Task Manager is the only solution left.

Is there any way to open 3D files (from CREO) on Android tablet?