ThingWorx

Hello, I have a Thingworx application installed on a development environment and using the IoTHub connector. We are able to receive files from Azure through the IoT Hub connector.On a future production environment we are not able / allowed to open ports on the Thingworx machine. The communication to Azure should be possible, but no port opened from azure to the connector. Will the IoTHub connector work correctly? Do you know which ports should be opened to use the IoT Hub connector?

Can the speed (response time) of a query done in a DBMS such as an SQL Server be impacted by what's going on in the system where the server is running? This article suggests that the response time is likely to increase when a few Windows programs that regularly inspect and clean the system, as well as analyze data received from the network, are operating. Is that correct?Thanks.

Hi, I am trying to pull from GIT repo to thingworx repo.But I am unable to execute any services on GITTHING created using mashup.Please check below mashup screen.The error in Application logs is Thing [TestGitThing] is not running.Tried restarting the thing and disabling/enabling thing.But still its not working.I am connecting from http thingworx instance to GIT url which is in https.Let me know if it causes the issue 

Hi Team, 1. How to list out the device things via some script and inbuilt PTC service which are showing "Thing Not Running"?2. Also let know how to write properties of things which are showing "Thing Not Running"?Could you please share the snippet. Thanks in advance.

Do you know if Thingworx can communicate with UDP, Unified Data Platform, Azure environment.

I'm working on use case,there are 20 Plants. each plant contains 100+ equipment with each equipment contain 5-6 properties.now I want to log each property at one minute interval timestamp.I am logging property by using stream.shall I create 100+ stream for each equipment 1:1 ratio or 20 stream for 20 plants one stream for one plant.database is PostgreSQL.If I query historical data in future it should not affect on performance.please suggest best way to do this.  

Hi,Is it possible to run the EMS (wsems.exe) without any command prompt window.When we run EMS using wsems.exe file it opens a command prompt window to show the logs, but we want to run EMS without any window. User can check the logs in the log file when ever he/she wants but the command prompt window should not be available for the user to close. 

I have JAVA 11 installed, and postgres 13.9 installed with all the paths correctly indicated in the system.  I have created a self signed certificate for an SSL installationI am trying to install ThingWorx on the 😧 Drive (D:\Program Files (x86)\ThingWorxFoundation).  When the installation gets to the end, the dialog box "Connecting to ThingWorx" shows for a minute or so, then I get an error that the installation fails and I should check the log files.   However there is nothing in the directory, and there is not a log file.   Ideas?  

When will the tia portal exporter utility support the version 17I have huge data blocks. It takes 5 days to import....Thats ridiculous.

I was trying to import the data of Value Stream from Postgres to InfluxDB. When I checked the Application Logs, I saw the following Info:   Getting License Feature Info for: twx_telemetry_data_exception   What does this mean? Am I missing something?We use the Model DB as Postgres and InfluxDB as Time Series Data per the solution. Thanks,

Hi There, Anybody knowing from where to download the solution framework extension for TWX 9.3.4.  Download center has 'mfg1-2' for building blocks but it doesn't seem to have solution framework. If it does contain, please share the solution framework mashup name. Thanks,Sunil 

I have a drop down list with 24 selection items for an asset. The user can only choose 6 items together. How can I create this restriction and also send a warning message to the user on selecting the 7th item. I'm thinking of counting the number of selected items in the list change event, but I don't know how to do that.

After updating a Thing Shape that gets used in multiple other thing templates, we get this error attached.after 2 mins of this error, the SQL DB goes into a DEADLOCK. 

Hello everyone, I hope you are well.I want to create a service that changes the value of a property. This service takes in an input (true or false) which is then assigned to the property's value. I want to use the button to accomplish this. Meaning only when I click the button will I get either a true or false value. This will cause the property to change value whenever the button is clicked. The problem is buttons do not take in state definitions (Where I planned to keep the true/false). How else can I accomplish this?Your suggestions will be much appreciated. Regards.

Hi, All is in the title. Thanks. 

Hello, In our solution we have several graphs and charts that are populated through dynamically created InfoTables and, as such, sometimes, the number of lines/bars is dynamic. However, we would like to style the bars and lines individually even still. For example, we'd like to have the first bar in a chart be Blue and the last one Red, regardless of the number of bars in the chart. Is this possible?

I'm trying to create a Thingworx HA cluster with three nodes.These nodes connect to a pgpool cluster with a VIP IP. This connection works fine from the three nodes.Thinworx start perfectly in no cluster mode. If I start up each node separately, I can access to Twinworx fine.But, if I activate the HA mode, the first node join fine, but the others one fails.I think that zookeeper is configured ok, so I see one leader and two followers.Attached is my Zookeeper config and my Thingworx config. I see these errors in the three nodes in /ThingworxStorage/logs/ 2022-10-23 17:23:31.768+0200 [L: INFO] [O: c.t.s.SecurityManagerBootstrapper] [I: ] [U: ] [S: ] [P: ] [T: localhost-startStop-1] initializing KeyStore provider2022-10-23 17:23:31.821+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [P: ] [T: localhost-startStop-1] ========================================2022-10-23 17:23:31.821+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [

Good afternoon! Can you please tell me if it is possible to display a ruler on a standard line chart? It is necessary to make it so that when you hover over one of the lines of the graph, data is also displayed for the rest in this range Or maybe there are third-party widgets that implement this? Must display 9 series (some widgets have limitations)

Does anybody know the custom CSS that will reduce the 8px padding-left associated with the Column sort feature? The icon is 18px wide and then with 8px of padding it is too much for grid headers. Also the CSS for changing the background of the Sort-icon would great. 

Had to to a reinstall of Kepware V6.12.361.0. I had exported the current project to a .json file, but when I try to import it there's an error "Failed to parse JSON document at line xxx: Unrecognized property." The line is ""datalogger.LOG_GROUP_ENABLED": false," I'm still pretty green with Kepware but this sure looks like a legit entry to me. Any ideas? Thanks. Mike. 

Hello, I see that there is a "useSSL" checkbox in the configuration, but does anybody have any documentation posted by PTC that details the version of TLS?  Thanks!

What is integration logs? Where can I find this in server?

Hello, I'm trying to trigger a Scheduler. Here is my CRON : 0 0 15 * * ? => launch my Scheduler every day at  3 PM I don't know why it's not trigger when I try to test a periodic trigger then it's working (something like  : 0/10 * * * * ?) So the problem is when I set a specific time then the Scheduler is not triggered! My thingworx version: 9.3  Anyone already had this problem? Thank you in advance for your help.    

Hello, I've been working with JSON as inputs to services a lot more lately and I've noticed a strange behavior, at least for me.  When I have set the Inputs as a JSON: And put a JSON object with an array in it (with several objects in it), something like this:When using this object in the code and trying to push some new objects into this array I get the error saying that the .push() function doesn't exist. "TypeError: Cannot find function push in object" But if I declare the exact same object in the code, something like this: let array = { "PlatformData": [ { "Comment": "User Projects (not the PTC projects)", "Description": "1\nP", "Instance": "", "ServerName": "", "TypeOfEntity": "Projects", "Timestamp": "2022-11-04 15:52:37.170", "Name": "" }, { "Comment": "User Projects (not the PTC projects)", "Description": "", "Instance": "", "ServerName": "", "TypeOfEntity": "Projects", "Timestamp": "2022-11-04 15:52:37.170", "Name": "" } ]

I have a requirement to switch on a camera from browser of ipad to click a image and store it in system. For this I am trying to build a custom widget.  For this I have created a "CameraON" boolean property in camera.ide.js file. From camera.runtime.js file I am checking for this property, if it is true I am trying to switch on the camera. But it is not working. I am attaching both the files for reference.  It would be helpful if someone can help on this or suggest how to troubleshoot.Thanks in advance!