ThingWorx

All grid widgets in existing mashups are returning this error since upgrading to 7.3.4.Updated to reflect error message difference from Chrome and Internet ExplorerChrome error: ERROR - An error occurred while calling dhxgrid::afterRender, Id = "dhxgrid-3". Exception: list.split is not a functionIE error: ERROR - An error occurred while calling dhxgrid::afterRender, Id = "dhxgrid-3". Exception: Object doesn't support property or method 'split'I am looking for information on this error message and possible resolution.

Hi All,PTC, are you kidding me?I still have 15 days left in my trial version and I keep receiving this error mesage when I try to login: A connection with pp-1804121446jm.devportal.ptc.io got refused.   Any explanations about it?Thanks

I am trying to send data to Azure using MQTT. Thingworx has most of the data and right now the scope is to send a few messages to the application in Azure (Azure is an endpoint, not our data storage so I am looking for a simple solution).   When using the MQTT plugin available on the marketplace, I am however not able to get the MQTT thing to connect to the MQTT broker in Azure. Did anyone try this before? Azure is quite specific on how to connect (encrypted traffic only on ports 8883 or 443) and it has a specific user name and password format that contains some unconventional characters. Did anyone use this way of communicating with Azure?   Thanks Best regards Erik

This is a video tutorial on creating a DataTable with a DataShape, and adding and retrieving an entry.

Hi,   Yesterday I had a problem to launch my trial server and Thingworx fixed it but today I have the same issue again.... Maybe I log out badly or I don't know but can someone help me to fix and advice me to avoid this problem for a next time ? Thank you ! Here is my URL: pp-1804230730r8.devportal.ptc.io

Hello, I am starting to get couple of warnings in Application log of Thingworx composer. And I would like to understand the implications and reasons for those warnings. I have a functionality where about 20 entities (10 Things and 10 ValueStreams) are created when I create a thing with my custom template as base template. The warnings I am getting are: 1) "----> Security context stack is growing large : current size = [depth: 22]"    Another warning is: 2) "Thingworx System Metrics_----------------------------------------------------------------------------_AlertProcessingSubsystem#,         maximumQueueSize= 50000.0, queueSize= 0.0, totalAlertsQueued= 0.0, thingWatcherTrainingService= 1.0, thingWatcherResultService= 1.0, enabledAnomalyAlert= 0.0, disabledAnomalyAlert= 0.0, thingsWithEnabledAnomalyAlert= 0.0, thingsWithDisabledAnomalyAlert= 0.0, anomalyAlertsInLastDay= 0.0, _EventProcessingSubsystem#,         corePoolSize=

Hello, I am using a default TimeSeries chart widget on a mashup. I have binded it to multiple data sources as I would like to have different data shown on the chart simultaneously like motor speed, temperature, valve pressure etc. Now what I would also like to do is select which data pen (marker) to be shown on runtime, example a user might be interested only in motor speed, or a second user might want to see motor speed along with temperature, or someone might want to see all the parameters. So is there a way by which I can control and show this selection at runtime. I mean if it is possible to achieve this by clicking on graph legend, or by using a separate list widget by side of the timeseries chart widget. Thanks Aditya Mittal

Hello Team, I have used the tree grid advanced and the data is loaded. When i log in to the application in the server, I see the data but when i login from the local machine using the same server url, i see the data totally blank. Attachment for reference.    Thanks, Sunay 

Hello   Hello   I have a thing using a value stream for different properties. (Thingworx 7.4.9-b47)  I want to clean the values logged for test.   I'm using PurgeAllPropertyHistory() service (using "Test") on the thing with start & end date to cover all data recorded but when I use QueryPropertyHistory() I still have all data. There is no error in script & application log.   I tried to put the PurgeAllPropertyHistory () in a service attached to the thing template but still same issue.   Any idea  ?

Hello! I have a problem with the HTTP request to the ThingWorx service. When I execute the HTTP request, I get the response (screenshot). Bad Request This combination of host and port requires TLS. But when I execute the HTTPS request, theservice starts and everything works fine. Help please! Sorry for my bad English.

Hi Guys,I am using TWX version 7.2.1 with Java 8 and tomcat 8.0.  I imported Custom charts widgets version 2.0.4 and tried plotting a bar chart.I am getting an error as in image attached. I have also imported D3 Tree and D3 network widgets (Version  2.5). Please help me.

Hi Team,   I would like to know, is Thingworx subscription required to create and test weather app to update temperature and humidity.   I'm asking this question because I'm unable to update my arduino uno data in thingworx. please let me know if this possible only for those who has account with thingworx.   Thanks&Regards, Ahmed

Hi everyone,   I have a grid that contains 2 columns: FileName and Status. The Status column should be displayed as "Changed", "Removed", "Untracked" and so on. But, since this is a flat table, I would like to keep the Status column at a minimum size to keep the response low in size, and have it ideally an integer from 1-9 let's say, that, at rendering, I would like to have it replaced with things like 1=Changed, 2=Removed etc. I can assign a State Based formatting on the grid that will change the color, but what should I do in order to have the text replaced as well? I tried filling the Display Name in the State Definition or the Display String in the Style Definition, but neither work. I have the vague feeling that this used to work in the past, am I wrong?  

We're running ThingWorx 8.2.2 and it's crashing due to JS code on data event. I logged a case but I see it did not go through (also it has a 1200 character limit).   What happens is that seemingly trivial JS code puts ThingWorx into a "poison message" mode where the following stack trace is repeated continuously until the server runs out of space. I consider this a TW bug. It does not seem to be related to whether the JS code is valid or not (we let our developers work on TW and play around with it, so I don't expect TW to "crash" regardless of whether that code is valid or not).   java.util.concurrent.RejectedExecutionException: Task com.thingworx.system.subsystems.eventprocessing.EventInstance@63e9304 rejected from com.thingworx.common.utils.MonitoredThreadPoolExecutor@a38e4d6[Running, pool size = 500, active threads = 500, queued tasks = 200000, completed tasks = 1226032] at java.util.concurrent.ThreadPoolExecutor$AbortPolicy.rejectedExecution(ThreadPoolExecutor.java:2063

Hi,   I am having the same issue too.   Thanks

Hello IOTians,     Iam trying develop a file management system, In that some group of users able to upload files and some other groups able to download files using thingworx.   My problem is,I am using thingworx file upload widget for uploading files.But the file upload widget was not shown in mashup.Even after giving necessary access permissions for repository,mashup and thing template  to the accessing group.Please help me on this.

Hello,   I am getting a post-setup installation error. I have also attached my Log Files and the error screen shot.   I am not really getting what's the problem. My port 8080 is free as i have checked it by checking in the command prompt.  I have installed docker tools and the default container is running fine.    Please help as i couldn't find the solution to this issue anywhere.        

Hi, I want to give the visibility of text box based on the selected item in the list. That is if the selected Item has any reason to be displayed then text box should be in visible state.   Thanks Sameera  

  All config and template files attached in the zip file. The properties correctly readout when printed from the luascriptresource - I just can't get them to update in composer

Hi, I've given isBindingTarget as true for LabelField and ValueField in piechart. I'm able to bind the data to label field but I'm unable to bind the numeric data to ValueField. I don't know why. Please help ma in this issue. Thanks in advance.   Regards Sameera

Thingworx does not log the exact exceptions thrown by the Services but rather masks it  with intuitive Exceptions like "Unable to Invoke Services",sometimes the log messages just say "null" not describing the exact origin of the "NullPointerException". Needless to explain how difficult it can get to debug.Below is a small piece of Java code that can used in Java Extension that will help you log the Stack trace of the Exception.public static void extractStackTrace(Exception exception, Logger _logger) {     StackTraceElement[] elements = exception.getStackTrace();     String log = null;for (StackTraceElement element : elements) {     log = (log == null) ? element.toString() : log + ";" + element.toString();}     _logger.error(log);}You can monitor the Exception in the Application log.It is better if this Stack Track log can be made optional only on Debug Mode.public static void logError(Exception excepti

Hi All,   I need to use a web service that needs authorization and consumes a token for it.I know that I need to use some of the snippets function (ContentLoaderFunctions),but I need someone to provide me some kind of example 'cause none of them has a field that uses my token.   Thanks,Anselmo.

Hey guys, I've reviewed some posts in the forums that are relevant to my issue - Such as "How to set image in media entity dynamically?" that was posted by done11.  I am currently facing an issue with my dynamic media entity.I have followed this code snippet: var params = {     url:  'https://pbs.twimg.com/profile_images/447374371917922304/P4BzupWu.jpeg' /* STRING */,   };   // result: IMAGE var image = Resources["ContentLoaderFunctions"].LoadImage(params);   var params = {   name: 'TestMedia'/* STRING */,   content: image };   // no return Resources["EntityServices"].UpdateMediaEntity(params);   I have set up a template thing that is referencing a file repository base thing template, then I proceeded to create a thing with the service(baseType ImageLink) mentioned above. I created a "dynamic" media entity that has a corresponding name to my service. I bound the service from my thing to the media entity but I have no image displayi

Hii  I am using Thingworx 8.0, while importing entities i am getting error as NOT ACCEPTABLE . can anyone fix it?

I have assigned a dataShape(without a primary key) to a stream but whenever I try to edit value field to add multiple stream entries. I get a response saying "Must have a dataShape defined to add rows. "(Please find attached screenshot)When tried with a single addEntry, it works fine.