ThingWorx Developers

Hello community, I have a case very similar to this existing support article. The major difference is that I don't use Themes, so that article isn't helping me. I am using Thingworx 8.4.15, an html widget (by extension) and plotly inside of that widget. When opening a modal popup it destroys the plotly css classes. Can anyone describe me what happens when the popup is opened? And what I could possibly do to prevent this behavior? Thank you in advanceBenny

we were trying to implement custom components such as high charts and plugin for tooltip and focus elements. when trying to import relevant modules the mashup does not respond. Can you provide a solution for the same .?

Hi all,I am trying to generate a bearer token from azure on Thingworx (9.3.2) using getJSON function,  but I am facing "Message :: Invalid Content-Type: text/html - See Script Error Log for more details" this issue. When I tried it from the postman, it was working fine! I am using the below URL and headers in my code var url = "https://login.microsoftonline.com/XXXXXXXXXXXxX/oauth2/token";var headers = {"Accept": "text/html","Content-Type": "text/html","grant_type": "client_credentials","client_id": "XXXXXXXXXXXXXXXXXXXXXXXXXX","client_secret" : "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx","resource" : "https://servicebus.azure.net"}; Thank you!

What are the steps that are involved while Upgrading the Postgres DB Schema from the Thingworx 8.4 to 9.3.2 ?Is there any documentation, where the steps are present for this ?Thanks,Shashi.

Hello Team,   I have updated from 8.5 to 9 and found one issue in mashup design page, the actual names like Widget, Layout, Explorer, Properties, Style Properties are not appearing in design mode. Instead it shows label like "tw.mashup-builder.editor.category.label", "tw.mashup-builder.editor.placeholder.filters.widget" etc. Can anyone please help me on this?   I have attached the screenshot for reference. Did I missed anything while migration?   Thanks

Hi,   This is strange and I am not able to reproduce the issue but one of the user sees this behavior where left menu works perfectly fine on Microsoft edge. Sometimes when he leaves his system idle for 10-15 mins he sees left menu comes in center of the page and it doesn't go away even with refresh. Surprisingly when he copies the URL and paste in chrome he sees same behavior there too. Can anyone share the thoughts if they have come across similar thing before. Working Fine Below:     Issue after idle state:   Regards Shyam  

Hey, i want to enable the reset password feature in a form login page of Thingworx. I have downloaded the mail extension and did configuration as well. on clicking on Reset password button the mail is not coming and i am unable to figure out how to write Reset Email Content please help me with how to give link in a Reset Email Content option of Organiser page.

Hi,Can the Runtime Localization done for localization tokens ?Mainly in the Services or in the Expressions ?Thanks,Shashi.

Hi Everyone, We have a requirement of restricting the number of users logging into the ThingWorx application as the system becomes unstable after a specific limit. To avoid this we want to terminate the session of new users logging into the application.For this I have found this article which says it's not possible through ThingWorx but can be configured in tomcat:https://www.ptc.com/en/support/article/CS290759. If anyone has any other suggestions on this would be very helpful. 

Hello everyone,our customer has asked us to develop a multi y axis chart with interactive legend using Thingworx.I'm considering to use an external library like D3 or LightningChart but i do not know how to implement it in Thingworx.In practice I need following topics:1_ How to add an external javascript library in a Custom Widget2_ How to add angular.js in a Custom Widget3_ If is possible to develop a Java Swing application  or a Web page (that use external Javascript library) and add it to a Custom Widget. Any help would be appreciate because I'm stuck. Thank youGiorgio Fontana

Hi there,Trying to do the Get Request with the Form Data but that is not working in the TWX. But in the PostMan, it gives me an 200 Ok Response.Postman Form-Data:  How this Form data can be used in the Get Request in Thingworx Service.@slangley Thanks,Shashi.

Facing issue with x-axis date alignment(YYYY-MM-DD HH:mm:ss). It is not displaying the full date format. It is showing only the 2 digits of year if we have multiple data.

We are facing an issue where we have a certain number of devices and Users connected to the ThingWorx server. After few hours or 1 day, we start increasing the users until we see some slowness in the Mashup or Composer.At this point, we start reducing the connected users from the system. Here the expectation was that with reduced user count the PostgreSQL connection count would also reduce, freeing additional system resources.However, the actual scenario is another way. PostgreSQL connection count does not decrease and after some duration again starts increasing towards maximum limit. Has anyone faced similar issue?Any inputs would be very helpful.

Hello. I would like to combine 3 the contents (Things) from three different thing template and output these things onto a list. I have tried multiple ways still I get errors.Please can you give me suggestions. Regards. 

Hi,  Since the Project entity doesn't play the role of namespace,    I don't see any difference for Project comparing with ModelTag.   It seems that the Project entity is just a mandatory ModelTag.     Is there anything I missed in my understanding for the meaning of Project entity ?    Regards, Sean      

Hello, in thingworx flow, I found a way to download pvz resources. Anyway, most of the time, these files are too large and complex. Is there a way or a specific worker to reduce pvz dimensions? Thank you

Hello, I'm facing an issue where the infotable fields that I plan on showing in a bar chart graph are getting reorganized when displayed in said graph. For example, I may have 5 different fields, AV51, AV52, AV53, AV54 and a Timestamp field, and, although in the infotable itself they are correctly ordered (especially since I added the ordinal to each field to make sure they were correctly ordered), the graph still shows the fields in a seemingly random order.As you can see in the attached pictures, the infotable itself shows the fields in their proper place, correctly ordered, while in the Graph the order is switched, to AV52-AV51-AV54-AV53. What could be causing this issue?Thank you.

Hi. What I'm trying to do is showing a time series chart in real time. I read that I can use  the thing service "QueryPropertyHistory" with a property of the same thing. When I use it a can show all the data recieved from KepServerEX and they're like stored in thingworx and showed in the time series chart from the begining (when I set the property to logged and persistent) to now (I use an auto refresh widget to update the service), But What I want to do is that when I open the mashup, I want the data stored of the property to be restarted and start storing again and show data of the moment. For example, I set the property to logged and persistent since 1 PM and I have al the data since that hour, but what I want is that data to be reseted when I open the mashup and start to store the data. Is there a way I can do this? is this a good practice to graph in real time? or there is another way to show  data in a time series chart in real time? I Hope you under

HI, I'm having trouble with importing Thingworx Real-Time Production Performance Monitoring (Please help) I've followed the guide on how to install the extension, everything imported correctly up to where i now need to now install the mnfgCommon_Extension Zip but every time i try to import it, the system throw's an error stating the following: MnfgCommon_Extension:3.2.1Import Failed: Thing Template PTC.SCA.SCO.MnfgCommonMSSQLThingTemplate has an invalid thing package []

Hi , I could not understand the use of "Apply Visibility Checks On Alert Queries" in Alert Processing subsystemWhat happens if we value is false for an above variable? 

I would like to add padding to the legend in linechart by adding custom CSS but unable to add it.(view in My Videos) 

Hello, I have a thingShape with a service that works.I want to execute It on every thing which has this service by using a button from my mashup.What is the simplest way of doing so?

Hi, We would have a paper label with barcode which will have order number. The requirement is to scan the barcode in the paper and populate the content in text box in ThingWorx. How can we achieve this functionality in ThingWorx 9.1?

I'm trying to build Zip file, according to given instructions in the documentHere is the link of doc :-http://support.ptc.com/help/thingworx_hc/visual_sdk/Tutorial/CreatingWebComponentWidgetTutorial/#install-the-sdk-utility-and-create-a-thingworx-extensionand when I'm doing it. getting command not found issuecan any one give me solution for it ?

Hi Folks, I have Thingworx 9.2 running and wanted to confirm if as per the License are there any restrictions on number of Mashups creation similar to no of users restrictions? TIA.