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Intention This tip lists different best practices how we are managing certain administrative use cases within Integrity LM. All of them are in production since some years, and very stable.   Status The list below is a working list. Feel free to comment or even add more. I will update the main tip section accordingly.   Best Practices with Use Cases   Topic #1 Environment specific images for the Presentation Layout. Use Case As a user or administrator, I want to see easily in which environment I am working. Best Practice Add an Image to the presentation layout, which has always the same name, such as environment.png The link is pointing to a file on that specific server. The image itself presents the Environment, such as TEST or PROD. This solution also works in a stage environment. Example   Topic #2 Stageable Gateway Configurations Use Case As a system administrator, I want to stage all files, including the XML files in gateway + gateway/mappings. Best P

Hi,   I am using Integrity 10.9 version. There are following functions available in the menus: Item-menu / Launch commenting view Document-menu / Create Review session... Comment-menu Create comment Remove comment Approve document Reject document But all of these functions are non-active and I can't find a way to enable these functions. If I click the Create Review session, an information box opens and says: "MKS124814: Cannot show view information: MKS757252: Cannot create a Review Session for Document 9605. Commenting is not enabled in the Customer Input Document type.” I can't find a way to enable commenting in Integrity Administrator. How can I do that?   Thanks a lot beforehand!   Best regards Daniel Remmers

Dear PTC-Community, recently we have faced a situation, where the performance of our server has dropped significantly.Thus, we would like to install Performance Advisor. But the installation cannot be completed because we get the following error on the stage "Connecting to PTC.com":   All the data inputted was checked numerous times and is correct. SCN was used from the licence which was requested and downloaded today, so it also should be correct.   Any advices would be much appreciated! Best regards, Daniel Remmers.

Hello,   I am working with SySim to simulate the SysML models in PTC Integrity Modeler. When I try to generate the Visual Studio project in the SySim Simulator, I get the below error: "Exception from Visual Studio. Please retry the operation" I tried looking for answers in the tutorials but could not find anything. Could you please provide a solution for this problem?   Best Regards, Ashwin Reddy

I saw this article   https://www.ptc.com/en/support/article?n=CS264366&language=en&posno=1&q=long%20checkpoint%20number&ProductFamily=Integrity&source=search   And it gives the root cause. But it doesn't say how to resolve it if it is already there. Any ideas?   To resolve  it, would it be possible to delete a checkpoint or merge it with existing one? 

Hi all,   We are currently investigating how to organize large amounts of test cases. One of the challenges we face is that we have divided our test cases into many so-called "test sets". These test sets for example divide test cases into regression and complete test sets, but they may as well be in both sets. Also, we use test sets in case test cases are applicable for various system configurations.   My question is, does anyone have experience in managing test cases over multiple sets? I guess the brute force (and error-prone!) method would be to create test groups for each test set, but I'm very curious if there are examples of more elegant ways to do this?   Regards, Nils      

I am trying to copy a long text field from 1 type to another through a trigger. The text field is rich content enabled and it has a image. Whjle copying I pictures are coming broken. The reason could be that in first type in the attachment field there is that image. While in second there is not. I tried to use getAttachment and addAttachment function But in addAttachment function I am getting error File does not exist in the disk. Any idea how to solve this??

Hi All, After I export a document from Integrity using Integrity Gateway Export Wizard, the behavior of exported document doesn’t seem consistent. There are few instances where I have encountered error message and export file doesn’t work anymore after the error message, even after I undo the changes it doesn’t work: In exported word file, many empty lines in between heading and comment appear. If an import document I change the CAPS setting of Heading 1 (removal of the “All caps” setting) export functionality doesn’t work anymore. A simple change to Heading 1 like changing the font size from 14 to 12 gives an error. I want to add two headings before table of contents (TOC) if I do so even then I get an error. So I tried placing my two headings after table of contents (TOC) I got the same error. Our requirement is company logo to be displayed at end of the last page in the exported document. But when I try to put the logo at end of document it gives me an error message (it use to work

Hi, Does someone knows if it's possible to create a query to  see all issues in certain state , from certain projects, that impact another project/projects (if possible to select the impacted one) ? Thanks

HelloOur Integrity Requirements documents have a lot of tables that auto-update based on the information in the Cell Padding.Is there a way to define and lock the Width and Height of the Cells in our tables (like in Microsoft word)?CheersOumar

Dear community,   This may be more a point for discussion, rather than a simple question. I am wondering how other people have implemented their test execution workflow. The way of working that we have in mind doesn't seem possible without modifications and I am therefore very curious how you have implemented this.   Our goal is as follows: Prior to a test execution phase, we want to create test sets which contain all test cases for a specific hardware/software combination. There are multiple sets per phase, and they can (partly) contain the same test cases. -> How does the tester keep track of which test cases are still to be executed during testing? -> How does the tester identify which test cases should be re-tested?   What we were planning to do is the following: - We use the Test Plan item to define to which project milestone different tests belong. - Different teams test within the same Test Plan. The teams want to be able to distinguish which test

Anyone know a good way to do this, how to copy and paste fields from Integrity item types to excel

Hello everybody,   We created specific attributes for documents : review deadlines and signature deadlines. We want to see all assigned documents to me where deadline is passed, late documents.   I imagine to create a query with criterias - type of concerned document - concerned state : review or signature - documents assigned to me   But impossible to create a criteria which filter "the deadline after today date". The image in attached shows taht I can filter on a date but not in relation with review deadline value. Maybe a computation field? But don't know how to do...   If everyone has a better idea or a solution ! Thanks for your help.   Eudes

I need a workaround for the gateway which cannot support office 2016, 64 bit .    My largest need is for a document importer run by the admin (me). I think it would be similar to the create issue.  I am new to writing scripts and could use a good tutorial.  Any suggestions would be helpful.   We have developed an versioned document PDF export with a third party support but didn't have budget to do the import.    

i am very new to PTC applications and i want to learn PTC ILM (Integrity Life cycle Management) tool. But I couldnt find any download package or proper document to get started. Can somebody help me on this.   I want to learn the administration part.      

As an example, we have 10 existing change requests. I would like to input the words "Project 1" into the summary or title of each without opening each individually. Anyone know of a process to do that?

Hello, I am writing a script, to get the IM details like, 1.what is the Overall hours estimation and overall actual effort 2.How to get the details of the software artifacts(in hours) what is the estimated effort at each level like Requirements,design,code, unit test etc  

Concept Idea   We in PTC Consulting are currently working on a concept to enable Admin Staging without having the Stage System enabled. There are different options available, and we are reviewing them regarding flexibility, efficiency and stability.   What we are looking for   Your input and contribution is requested!   If you have a good business case, and if you are interested in a contribution, then please drop me a personal message with your business contact details. Additionally, describe your concrete business case.   I will contact you then shortly with some more material, that we have already collected.   Thank you Volker   ----------------------------------- Is "im createsolution" an alternative?   "im createsolution" was designed to extract the current configuration completely into a single file (.imt) and deploy it into an empty Integrity Server. Common Use Cases are:  Create fresh Training Environment, Create fresh Developm

While trying to create a new item of segment type using im createsegment command through SoapUI, I get the state of the newly created item as 'Unspecified'. Ideally, the new item created should automatically move to the state 'Proposed' as seen in the workflow diagram below but it's not happening.   In the request below, the type 'Requirement Document' is a Segment type. I get a successful response and the item is created but the state is 'Unspecified' rather than 'Proposed'. Is this behaviour expected or are there any configuration changes that I need to do so that the new item I create moves to the 'Proposed' state automatically when it is created?   <ns2:Envelope xmlns:ns4="http://webservice.mks.com/2009/Generic" xmlns:ns3="http://webservice.mks.com/2009/Generic/schema" xmlns:ns2="http://schemas.xmlsoap.org/soap/envelope/"> <ns2:Header/> <ns2:Body> <ns4:command> <arg0> <ns3:Username>myusername</ns3:Username> &l

The following c# code snippet gets all tests associated with a bug, but it is super slow and cannot be run in parallel. Is there a way in the WebApi to do the same thing?   private string RunCommand(string bugId) {   var proc1 = new ProcessStartInfo();   proc1.UseShellExecute = false;   proc1.RedirectStandardOutput = true;   proc1.CreateNoWindow = true;   proc1.WorkingDirectory = @"C:\Windows\System32";   proc1.FileName = @"C:\Windows\System32\cmd.exe";   proc1.Verb = "runas";   proc1.Arguments = string.Format( "/c " + "im viewissue --showtestresults {0}", bugId);   string result = string.Empty;   using (Process process = Process.Start(proc1))   {     using (StreamReader reader = process.StandardOutput)      {         result = reader.ReadToEnd();      }   }  return result; }  

Hello, I am looking for an integration solution to couple Integrity and Jira. Does anyone has experience and can forward a link or material?Thanks!Volker

I am trying to convert a Windows Store App to a UWP. Since the Managed API (MKS.ManagedAPI.dll) seems to be based on .NET 4 and UWP is .NET Core, it's not completely straight forward. Is there a way to get the API to work with a UWP?

Hello, I'm new comer, I want to get some supports from here. We had some problems when learning Integrity system, we want to know it how to use third-party tools, such as, Redmine, Git, Preforce etc.1. Can be fulfilled in Integrity?2. If can, how do we do?Could you give us some advice or solution? Thanks!

Intention This document is intended to describe the current status of Integrity LM configuration reports and to collect related discussions and ideas.   Configuration Reports for W&D Integrity Docs Custom developed offline solution creating static html pages about types and triggers for review and sharing Is provided as a JAR file to be executed on client One alternative is "Type Fields in Excel" Custom developed offline solution creating Excel Files instead of html files with similar information Especially helpful when you are in a workshop and like to track requested changes directly in Excel for later implementation Is provided as a JAR file to be executed on client IMConfig Custom developed Online solution for Admin reporting. For Type-Fields, the same java code is used here like in solution #2. And, it offers many more reporting, not only "Type-Fields-Workflows". For example, it offers also reporting for User-Group-Dynamic-Group details. Is provided as a single

Intention This tip lists different best practices how we are managing certain administrative use cases within Integrity LM. All of them are in production since some years, and very stable.   Status The list below is a working list. Feel free to comment or even add more. I will update the main tip section accordingly.   Best Practices with Use Cases   Topics #1 to #10 are here   Topic #11 Item Editability Restriction Use Case As a process responsible, I want to make sure that only specific persons are allowed to edit items. As a process responsible, I want to assign the current user as default value for "Assigned User", that any item has a value in this field. As a process responsible, I want to make sure that users assigned to a read-only group can not edit any item in Integrity. As a process responsible, I want to allow that Project Administrators and Team Leads can always edit an item. Best Practice Add the field "Assigned User" to any item type of interest