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Hello,I am trying to remove attached files from Integrity 10.6 server using  soap requests.I tested SoapUI 5.2.1  from SmartBearOur Integrity web service  location looks something like http://server:port/webservices/10/2/Integrity/But whenever the filename contains a , character, the removeAttachment method fails (see also below in red colour what SoapUI responds)Example of file names having this problem:Hello,World.txtSome File 19,06a.docI tried both text files  and binary files.For other attached file names, without a , character in their names, I can successfully remove the files, without problems.(e.g. Hello World.txt or Some File 1906a.doc)The SoapUI request for the Hello,World.txt file looks like this<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:int="http://webservice.mks.com/10/2/Integrity" xmlns:sch="http://webservice.mks.com/10/2/Integrity/schema"> <soapenv:Header/> <soapenv:Body> <int:removeAttachmen

I am getting syntax error in computation express?1. Concat(ToText("Major Version"),., ToText("Minor Version"),., ToText("Build Number"))” 2. Concat(ToText("Major Version"),".", ToText("Minor Version"),".", ToText("Build Number"))”where Major Version, Minor Version, Build Number are Integer fields

Hi @all,recently i stumbled upon a triggerscript, which seems to be a standard-script which comes with Integrity ootb. Its the Script "dependentStatus.js". In this script is existing following code:var mc = MessageCatalog.getCatalog("mks.ci.server.engine.TriggerCache");log ("MessageCatalog: " + String(mc));// Otherwise it is an error.  Accumulate an error message.var thisMsg = mc.getMessage("RELATED_ISSUE_ERROR_P1") + " " + relIssue.getID() + " " + mc.getMessage("RELATED_ISSUE_ERROR_P2") + " " + dependentStatesName + mc.getMessage("RELATED_ISSUE_ERROR_P3") + " " + relIssue.getState();So for me it seems that there are a MessageCatalog, and within this catalog there are some sentence building blocks. But i didn't find anything about this catalog in the documentation. Also i didn't find anything about the command "getCatalog" in the trigger-documentation. Where can i get any info about this?Thanks, Jens

Hello ereryone:     I have install the FlexNet License Server on my computer but has failed.          OS : Windows Server 2012 R2  64bit     JDK:jdk1.8.0_101 & jre-7u65     the error message is :ZeroGu6: Windows DLL failed to load .....     dose anybody konws the reasons of the problms?          I need your help.     thanks & best Regards.

Hello,I am trying to fetch attached files from Integrity 10.6 server using  soap requests.I tested SoapUI 5.2.1  from SmartBearOur Integrity web service  location looks something like http://server:port/webservices/10/2/Integrity/But whenever the filename contains a + character, the downloaded size is 0 (see also below in red colour what SoapUI responds)Example of file names having this problem:T+S.txtMoto+S.docxI tried both text files  and binary filesFor other attached file names, without a + character in their names, I can successfully download the files, without problems.(e.g. ABC.pdf or SomeImage.png)The request in SoapUI looks like this for  T+S.txt<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:int="http://webservice.mks.com/10/2/Integrity" xmlns:sch="http://webservice.mks.com/10/2/Integrity/schema">   <soapenv:Header/>   <soapenv:Body>      <int:fetchAtta

Hi @all,for a member: is freezing a shared member exactly the same as sharing a project with this member as shared build? Normally, if we want to have some data shared into another project in "read-only"-mode we would do this by sharing the subproject as shared build. But when we want to have shared only one member in this subproject, and other members would interfere with other members, should we do this by sharing just the member and freeze it afterwards?Thanks, Jens

Hi Guys,I am calling a script (batch file) from Bamboo to resync code automatically as per schedule. Script contains following lines:si resync --sandbox "c:\Users\mandar\Desktop\Development_Source\project.pj"attrib -r "c:\Users\mandar\Desktop\Development_Source\project.pj\*.*" /sNow if I run this batch file directly, It works without any issue but If called from Bamboo, task fails with following error message:si: Attempt to launch Integrity Client timed out. To solve this please try the following:- Verify that the user you are logged in as has read and write permission to the Integrity Client directory.- Make sure the Integrity Client install directory is the very first entry in the path. I would really appreciate if anyone could help me out finding the possible solution for this issue.Thanks & Regards,Mandar

Hello Support,I have a Sandbox containing a sub-project hierarchy.1> How to I select a particular version of sub-project within the Sandbox, similar to "Update Member Revision..." pop-up menu for member history view and RESYNCHRONIZE to populate the Sandbox with another version of sub-project contents?2> How do I determine by looking at the history view of sub-project from the Sandbox GUI about the currently selected sub-project version, similar to "WORKING" item shown in the member history view?Thank you.Regards

Hello Everyone,I have problems of inserting pictures and formuals into Integrity.1) Why pictures quality is very poor in Integrity?2) Is ther any way to insert forumals like in MS Word in Integrity ?Many thanks for your time and the response.Best regards,Rama

Hello,   In our current build (Integrity 10.7), a Test Suite item can be edited in the Integrity Client's Document View to create a new Test Case item. This Test Case item automatically has a Shared Test Case item created and related to it via the "References" field on the Test Case item. Field values  provided through the Document View (such as Category, Reference Mode, Text, etc.)  then appear on both the Test Case item and the related Shared Test Case item.   Is it possible through configuration to add to the list of fields that are populated on both the Test Case and Shared Test Case at creation? We are currently unable to identify where in the configuration this is determined.   Our goal is to add to the list so that additional fields can be stored on both the Test Case and Shared Test Case items at creation.   Thanks, Bryan

Is there an easy way to set up field(s) that will provide the item's links (GUI and web)?I know we can implement triggers that email these links or click on an individual selected on the item to send them the links, but we need the ability to quickly link an item and share it with individuals that may or may not be included in fields on the item. In addition, we need a link to the WebUI because the GUI printing does not seem to work remotely well enough to be utilized. Having a user go through a whole process to see and print the item on the web is onerous and unacceptable.I want to be able to set up a field that when clicked will provide direct a link to the item in the WebUI (and the same for a field for the GUI).This way, the user can get directly to the WebUI from the item in the GUI and use the Print functionality there.The other usecase (GUI link) also allows the user to share the item GUI link easily without having to memorize a string and change the item ID every time.Thanks in

I have  import some contents into Integrity of a Document, when i have finished import,I right click the document to "view Documents" ,the system open a windows with messages like the follwoings pictures.I  don't known what's the matters cause this?if anyone knows the resons of this questions please give me a response ,thanks & best regards.

Hi @all,we need to change single values of an IBPL-field via trigger. Normally i would read the whole content of this field, change this content within the script (i.e. adding or removing issues) and after this put the whole (new) content into the field by setFieldValue. But in our actual usecase this doesnt work, because the item is in a state, in which some of the existent fieldvalues must not be added as new.So i need to explicitly add or remove only this single value without changing all the other content of the field. How can i do this via trigger? I know some similar function for relationship fields (addRelatedIssues or removeRelatedIssues), but it seems that there is no equivalent for other field-types?Thanks, Jens

When trying to install the System Engineering Solution Template, the installation failed because the file resetRichTextField.js is missing. Does anyone know how to solve this problem?

There are currently 127 PTC Integrity Tutorials available on the PTC University Learning Exchange.  These tutorials range from things as simple as navigating the web interface and the client GUI to Re-using Requirements and configuring Integrity to re-import Microsoft Word documents exported from Integrity.See what PTC eLearning courses are available.Get information about instructor-led training.See all the training options and information available at the PTC Training page

I have Definitions which I would be the same for a requirement document and specification document. Is there any possibility to create an item which my be "shared" among different document types?

Hi all,our users wants to have some kind of planning-feature in Integrity Manager. They want to have a "wishlist" in a release-planning-item, and the person who is responsible for the planning should look at these "wishlist" and he has to decide if these wishes could be fulfilled or not. So we would like to give them two relationship-fields in the planning-item. One of these fields should be the wishlist, and every user can add his own items into this relationship-field, and the owner of the planning item could look at these list of items, which should be planned for a release or not. The responsible person now can look at these items and if he decides to get one of these items into the release-plan, he should drag'n'drop this item from the wishlist to the second relationship-field, which is the release-list. Now it seems that a drag'n'drop-action is starting per default a copy instead of a move of the dragged item. Is this behaviour configurable in any way?Thanks, Jens

Desired Behavior: An item of the type "test session" can only be moved to the state of "in testing" if the "assigned user" field is NOT emptyMy current effort: I am trying to build a trigger which would check for an empty value in the "assigned user" My line of thinking was to create a logical field which would indicate if the field "assigned user" is empty. I was using the computation feature in this way: isEmpty("Assigned User",0) but the system complains of mixed types in the statement.Integrity Admin Noobie here and would appreciate any help.Thank You very much

Hi everyone：     I want to import a word document into Integrity , but when I finished import,I found that some description of a caption has been change to a child level captions.how can i update the config to change it right?example：word content befor import:     1. title one      this is the first title.     1.1 xxxx     2.title two     this is the second title.after import:     1. title one      1.1 this is the first title.      1.2 xxxx     2.title two      2.1this is the second title.

Hi,I would like to change the Action Accelerator of some commands (Ex. View Document) in my Viewset.ThanksC.

Hello!I'm trying to do the following:For a tool that I'm writing I need to detect changes in the items. Among there are the attachment fields. I noticed, that the webUI displays the images using an "attachmentID" (mksserver/im/viewattachment/a%20cat.jpg;jsessionid=...?attachmentID=12345). I presume this ID is unique. Is there any way to obtain it?I would be happy with a solution where I can detect that the attachment is changed for a given item without the need to actually download/compare/hash it. The catch is that I can store very limited amount of information (it gets inserted into a source file for a test suite). The attachment ID would be perfect for this because (I assume) its unique.I'm using the soap webservice and the cli (im), the solution has to work on both (eg if this attachmentID can be obtained on cli but not on the webservice interface that's a no go).Thanks,Viktor

In the localhost/processdirector page i got blank images. I checked browsers preferences also tried with ie and chrome. Same thing no images. After sign in, i get blank screen as below which should be like in the demo window. Problem with installation...i cant fully access because of demo account priviliges. Any help is welcome.

We run a staged server environment with 3 servers - Dev, Test, and Prod. Scheduled triggers are working correctly on our Test and Prod servers. Howerver, no scheduled trigger has ever run on our Dev server.Does anyone have an idea regarding how to correct this problem on our Dev server?

Hello Support,In the "view projects" menu, we can create a TAB View of "Projects" to which a particular user has access permission.It can be filtered also.But what I want is to create a TAB Window with all my needed projects Tree instead of all the projects where I have access permission without running the filter everytime.Any Initial SETUP File for the GUI or some other customization which will enable me to create a TAB Window View containing my needed Projects Tree View instead of using the filter.Thank you.

  If i open a task item and then CP tab I see the entry count to be 4, but when you open the CP itself you will see only 3 entries there and user did not do anything extra or deleted anything in CP. With reference to Kale's Email, I am publishing the steps to reproduce. But what I ask is this not confusing to user community, why can’t PTC add one more column in CP tab of Task showing IM count is this 3, and SI count is this 4.  *Note Below content steps to reproduce is from Kael Lizak* Here are steps on how others have reproduced this issue, although there are other ways which achieve similar results.   Create a change package related to an Integrity Manager item.Add a Source member to a project by using the change package you created at Step 1.Rename the Source member you added at Step 2.Execute the following CLI commands and confirm the results.   im viewcp --attributes=Entries <ChancePackageID>si viewcp <ChancePackageID>   Result: The