Augmented Reality

Hello Community, I am using expert capture API and it return me data with pages like for eg for page 1 and then page 2 and so on. I can see that pagination has been done in API but is it possible that if i want all the entries at once and not with pages only? I want to get all the entries with API call.  As you can also see in this picture below. I call the API in browser and only getting these entries and in the end there is next link.  

Hey community, I have a custom widget when we call it then the window opens which takes a signature from user. Question:  I have three views 1) START  loads on start  2) HOME  jump to this view from start3) USER   jump to this view from home and i am using this custom sign widget in two views HOME and USER and my work flow is from START => HOME => USER. Now its this custom widget works perfectly fine on HOME view but when i reach to USER view and try to use this widget which i declare again in this view i mean drag drop this widget but this widget is not working means not showing the window to sign. my screen gets white and i cannot see anything when i use this widget... twx.app.fn.triggerWidgetService('zfSignPageSwitch', 'takeSignature') but when i come directly from STARTUP TO USER VIEW then its working perfectly fine on user view.is there any clean i need to do when i come from HOME TO US

Hello, I found a good solution for pdf viewing inside the AR experiencehttps://community.ptc.com/t5/Vuforia-Studio/Displaying-Accessing-Files-e-g-PDF-in-AR-Application/m-p/595901#M5162The only thing (on the iOS app) that seems to lack is a pinch to zoom features.any idea on how to implement it? many thanks

I think this should be improved: When a larger file upload is in progress, the progress bar hides elements in the control bar of the 3d model area.    

Vuforia Editor Videos Automatically Associated to Steps Upon Capture Upload When a Capture is uploaded to a procedure, the videos will now be automatically associated to the appropriate step. Message Displayed When Duplicating a Procedure with Step Check Steps When duplicating a procedure that includes Step Check, a message is now displayed notifying the user that Step Check data will not be included in the duplicate procedure if they do not have Write permissions on the original procedure. Only Organizations with Vuforia Expert Capture License Selectable from Org Picker Only organizations with a Vuforia Expert Capture license can be selected from the organization picker. Organizations that do not have a Vuforia Expert Capture license are still displayed but are shown as greyed out. Note: This change does not affect customers with only one PTC Cloud product; however, once other PTC Cloud products with different associated organizations are added and used, only those belonging t

Vuforia Studio 2D Rendering Updated from AngularJS to LitElement The 2D rendering in Vuforia Studio has been updated to use LitElement instead of AngularJS. Vuforia View RealWear RealWear has announced that RealWear HMT-1 devices are at end-of-life, and will no longer receive firmware or security updates beyond v12.6. As a result, we will be unable to fully support HMT-1 and HMT-1Z1 devices beginning in the upcoming 9.21.0 release. We encourage you to upgrade to RealWear’s Navigator series for continued device support from PTC. For more information, see RealWear’s RealWear HMT-1 and HMT-1Z1 End of Security Update support notice and Firmware Update and Support Policy. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Hello everyone,i am trying to switch to the next view using a button in the header widget, but that doesn't work.It only works, when i open the Navigation menu, open any view and then go back to the first view and then press the button.I am using this function :$scope.nextView = function() {$scope.app.params.text="call works";$scope.app.fn.navigate("Explanation_mechanics");} and i call nextView() with the button in the header.Also if the button is NOT in the header, but anywhere else in the canvas, everything works just fine.I hope you understand what my problem is.Thanks for helping!

I have two Model Targets in Unity. When I press play to test, only one model target starts without problems, but for the other one, I encounter an error. I am using Unity 2022.3.30 and Vuforia 10.22.

After analyzing methodologies by writing code, I was able to realize that it is not possible in vuforia studio to anchor the 3D model in a point, possibly in the most external point of the model. This would allow me, using the spatial target, to constrain the 3d model correctly to the ground plane. For example a collider would be needed to be able to consider the ground as a limit that cannot be exceeded by the 3d model in the horizontal plane (tangent) of the chosen point.is there an integration to have this function? or is there a workaround? Thank you.Gabriele

Error validate info editor url, and "portal login" show this error? Is the server down? [0mGET /api/autoConfigure [31m500[0m 2907.110 ms - 35[0m[2022-03-21T02:45:15.484Z] error: [twx-studio:auto_configure] 500 GET https://trial.studio.vuforia.com/api/v1/service_details Unable to retrieve service details. Response not 200 OK. "Server error"[2022-03-21T02:45:15.485Z] error: [twx-studio:index] unhandledRejection Unable to retrieve service details. Response not 200 OK.

Hello, Actually I wanted add toggle between two types of models and wanted to add text on both sides of toggle  as shown in attached picture

Hello everyone.  I want to get the coord of first target and second target to calculate distance between them.  First, I duplicate target in home.jsonand, remove binding of thingMark-2 markerId and vumark. in this scene, the difference of coordX  is 0.025. I want to get the distance between two thingmarks regardless of the project initialized coord(0.025). for that, I need to get second target's tracked coord in the first target(thingmark-1)'s matrix.   Or other wayMatrix changes according to the width of Thingmark (in vuforia and real).can make it something using rate of size?    

Hello Community,    I am having a very strange issue. My experience works well on my pc means vuforia studio but not in view app. I mean it starts and then when i do same thing means run same features which i have built.. works well on pc but not in view app. It just could not finish the code execution and it breaks then its just stay in the same state and not doing anything. There is no error in my console.log even or anything which may impact on view app. Still it does not work and surprisingly sometimes it works but sometimes its not.   Anyone has an idea why it is like that? I have also posted a photo below from log file of view app. i get this FPS many times and afterwards then nothing happens actually.  

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Currently it is not obvious in Viewer Insights if there is step feedback (text, photo) available. The user has to expand every single report to find out. It would be nice to give the user a hint if feedback is available.  

When a 3d model is added to a procedure Vuforia Editor asks for the desired orientation of the model. Is it possible to modify the orientation once it has been set?

I have observed that parts in imported 3D models (e.g. from Creo Parametric) are displayed in different colors. But the colors that were assigned to the parts in the source systems are not displayed? Is it possible to control this behavior? And how can this be controlled?

Dear Community Members,We are aiming to manage experiences on iPad devices locally. To achieve this, we wish to download the experience (QR code) from the Vuforia View application and save it to the iPad's local storage. Our plan is to organize the experiences by model, creating a separate folder for each one and storing the corresponding downloaded experiences within.Furthermore, we intend to access these experiences offline by simply tapping on the saved QR codes in their respective folders.Please refer to the attached document for more details. This functionality is crucial, as we are currently facing challenges to find out the necessary experience from the Vuforia View application, especially as the list of downloaded models grows larger each day.  Thank you for your attention to this matter.Best regards,Sandy

I have been doing some extension development, and have had pretty good success with it. But I'm struggling with one thing: I am trying to develop a 3D widget, with the usual x, y, z, rx, ry, rz properties to position it. The runtime preview respects these attributes as expected, but the design time view has a few issues: The values appear to be applied twice in the design canvas, e.g. if I set x=0.1, the widget is rendered at x=0.2. If I rotate by 30 degrees, the widget is rendered rotated 60 degrees The widget shows the dragger (translate/rotate) control in the design view, and I can use it to apply translations/rotations to the rendered widget, but those changes don't update the widget's location properties. For example, I can drag the widget "up" on the Y axis, and it moves as expected on the design canvas, but the Y property value doesn't change (nor do any other properties change). Clicking the widget in the design canvas highlghts the rendered widget, but doesn't select it in th

Dear Community Members,I believe many of you are encountering difficulties when trying to delete downloaded and bookmarked experiences from Vuforia View on your devices all at once.As it stands, I understand that you are deleting experiences individually, following the method outlined here:https://www.ptc.com/en/support/article/CS351594 This process, however, only allows for the deletion of single experience at a time. I think, it will be more efficient to have the functionality (button within the vuforia view application ) to delete all downloaded and bookmarked experiences in one go.If any of you have discovered a more effective method for mass-deleting experiences, please do not hesitate to share it .Thank you in advance.Regards,Sandy

Because CAD designs are already being overlaid upon real-world examples, a texture scanning feature would be helpful to have, so we could update our designs with with realistic textures that already have the appropriate dimensions. I'm new to the product, so maybe I have overlooked a similar feature that you already have.

Hello,I recently updated my Vuforia Studio to version 9.19.11 from 9.12, but now I'm encountering an issue. When I try to change the height of a grid row or the background color, the changes are not visible on the canvas. They only appear when I load the preview. Is this behavior expected in this version, or could something have gone wrong during the update?It seems that other widgets are functioning correctly; it's only the grid and panel widgets that are problematic. I've already tried reinstalling, rebooting, and using another browser (Edge).    

Hi , PTC Support team We want to be able to see the edges of 3D model in view apps. Because If can be see the edges , we clealy visible for tracking is correct or lost. We would be grateful if you would kindly consider it

At the moment, this option is always disabled when saving a video. It should remain enabled if it was enabled when the last video was saved.

PTC has already released an app for the Apple Vision Pro (https://apps.apple.com/us/app/onshape-vision/id6476554913)  Is the VEC development team also working on Capture + Vantage app for the Vision Pro?