Augmented Reality

As per this thread, same issue   Hi, I followed the article CS321502. I added "ScriptTimeout" settings , as it was not already specified in the platform-settings.json file . But Thingworx service is not restarting up after that. can you please help. thingworx version in use : 8.5.18

Hey!  I want to unpress a 3D Imagebutton (Button1), when I press another 3D Press Button (Button2). Can anybody help me with the code for the function which is called when Button 2 is pressed? I found this article, but I am not able to transform it in a way that it's working.https://community.ptc.com/t5/Vuforia-Studio/Buttons-pressed-amp-unpressed/m-p/559590 Kind Regards,Marius 

I can't publish new content anymore.  I get this error "Failed to set the project access type" in the logs.The upload is successful but the publish is not. For existing projects it shows that I successfully publish updates - however, the updates don't go through.  When I view the published content, no changes are apparent. This happened somewhere amidst various updates to the environment. (Studio and the ES) I have just updated the experience service and local studio to 9.2.3 but the behavior remains the same.  I suspect this is specific to my experience service installation/config.  I've asked others to publish to this experience service and they've had the same result. The ThingWorx install is 8.5.3 but still shows as fully compatible on the matrix.  My next steps will be to update the TWX server to the latest as well.  My next step after that will be to completely wipe and re-install the experience service, but would prefer not to an

 Hello, good afternoon, my question is about access to the experience, since I shared a Qr with a client and I wanted him to only have access for a certain time. Thank you very much and sorry for the translation

Hello,i am getting Failed to authorize experience server when i am trying to validate my experience service url, tried some fixes from this forum but nothing seems to work.Logs:[0mGET /api/switch [32m200[0m 0.776 ms - -[0m[2021-11-09T09:13:15.497Z] debug: [twx-studio:auth] Authenticate using: https://XXXXXXX.studio-trial.vuforia.io ssl: false GET /validate[2021-11-09T09:13:15.497Z] debug: [twx-studio:AuthRequest] doRequest /ExperienceService/username[2021-11-09T09:13:15.497Z] debug: [twx-studio:auth] Authorization strategy not yet known[2021-11-09T09:13:16.571Z] debug: [twx-studio:AuthRequest] https://XXXXXXXX.studio-trial.vuforia.io/ExperienceService/username response code 401[2021-11-09T09:13:16.572Z] debug: [twx-studio:auth] Failed to authenticate experience server https://XXXXXXX.studio-trial.vuforia.io undefined Unauthorized[2021-11-09T09:13:16.572Z] debug: [twx-studio:auth] www-authenticate header: Basic realm="ThingWorx"[0mGET /api/validate [33

Feature request: Divide Vuforia Studio / Experience Server folder "Projects" into multiple sub folders, instead of having everything lumped together in an unorganized way.

I'm trying to link two different experiences together using a button that shows up at the end of one experience and, when pressed, launches the next. I thought that the method that I had used to link to other types of media and web pages would work, but apparently not. What am I doing wrong? Here's the code I'm using for reference: $scope.nextPhase = () => { let nextPhase = $sce.trustAsUrl('experience link'); open(nextPhase);}Thanks in advance for any help.

Hey Everyone! 🙂  I try to make a 3D-Panel visible as soon as an Alert in Thingworx occurs.  Example: I get the Temperature from an MQTT Broker. For that temperature I set an alert on >=20°C. Now I want to show a 3D Widget as soon as the alert is released in Thingworx. For that I added the alert as an event under external data in Vuforia Studio and then binded this alert to the 3D-Panel to show it.  Unfortunately this is not working as planned.  Can anyone support me? Yours sincerely,Marius 

I'm looking to be able to show a particular model and hide all others on the click of a particular 3D button.   On scene entry, I want a particular model (Model-1) to show and all others to be hidden, which I have done with the following code:$scope.Test = function() {  $scope.setWidgetProp('model-2', 'ForceHide', 'true');}; $scope.Test(); $scope.Test = function() {  $scope.setWidgetProp('model-3', 'ForceHide', 'true');}; $scope.Test(); $scope.Test = function() {  $scope.setWidgetProp('model-4', 'ForceHide', 'true');}; But then I want to SHOW each model separately when a particular button is pushed.  Then if a user 

I am currently using the method :$scope.app.fn.loadResourceScript("app/resources/Uploaded/btnMult.js"); //On community was told that is a method to import modules from Uploaded. then ,to connect the modulo function to the $scope i did:$scope.mult=function(x){mult(x)} the file "btnMult.js" ,contains :function mult(x){return x*x} There is nothing more on the file, but when i run the file ,i got an error ,telling "mult is not defined"  Can somebody give me a help? I did every option that are related on importing but nothing works... 

Hi, there   Is it possible to use multiple Area Targets (to each View respectively) in one Project?   I created a Project with 3 Views with its own Area Target, then fail to Publish. There is nothing recorded on the Log (...\User\VuforiaStudio\studio.log) nor anything on the Console of Experience Server.   Any reply is appreciated. Thanks a lot.

Hi there   Here is the situationThingworx 8.5.5 works with CERTIFICATE.JKS on Tomcat 8.5.43 (NOT a self-signed-certificate)Experience Service 8.5.9 uses protocol HTTP, everything works   When trying to apply Certificate to Experience Service,CERTIFICATE.JKS is converted to CERTIFICATE.PFX for usage.   start-esresults error (similar here: https://community.ptc.com/t5/Vuforia-Studio/Customer-used-to-Vuforia-Studio-OnPremise-before-and-tried-to/m-p/580637/highlight/true#M4610) Error: unable to verify the first certificateat TLSSocket.onConnectSecure (_tls_wrap.js:1473:34)at TLSSocket.emit (events.js:311:20)at TLSSocket._finishInit (_tls_wrap.js:916:8)at TLSWrap.ssl.onhandshakedone (_tls_wrap.js:686:12) {code: 'UNABLE_TO_VERIFY_LEAF_SIGNATURE'   start-es --allowssc would fire up Experience ServiceBoth https://<server>:2019/ExperienceService/ping  and https://<server>:2019/ExperienceService/id-resolution/resolutions/?key=urn:vuforia:nokey&resourcety

Hey All!  I am using Vuforia Studio for a project with the Hololens 2. To connect IoT-Data I use Thingworx with the MQTT extension. There I use a data change subscription to refresh the data every time new data comes in. So the properties are updated every time new MQTT Data come it. I am now wondering if the data is also refreshed in Vuforia (Properties)? I enabled auto refresh, but in the preview no changes can be observed.  Thanks for the help!

Hello Vuforia aficionados!Let's get to it...I have an assembly with hundreds of small objects (fasteners mainly) that need to be gathered and colored according to their properties/names. For obvious reasons, I do not want to assign individual modelItems to each one of these. It  seems then, we must use the tml3dRenderer object to change properties, such as color, etc. To gather the component ids, I use the async PTC.Metadata.fromId method for gathering my part ids and part names (this works very well, no complaints so far). I store all my ids in an array which I use later. The Experience has a 'landing' view which allows you to select an area to inspect. After you click on the right image, it opens a different view with the proper models and target. Here's the rub: My experience works well only the FIRST time I load it! If I use the back button to select a different area, the SECOND time, the components do NOT change color! I don't know why. I have painstakingly checked

I am changing the source for model widget through select widget, and I am using 'userpick' function to get partID and highlight or hide different parts of the assembly. But the source PVZ files share few similar part numbers, and when I highlight those particular parts in one source file e.g. PVZ1 and switch to another file say PVZ2, from the select menu, the highlighted parts are staying in it's position from previous PVZ1 file. Whereas they suppose to be in some other location in PVZ2. Is there any way to reset the transform data of the parts to default before loading the different source files in model widget?

I have an object appearing with the ThingMark, I have the rotation of this object defined by a slider, is there any way to rotate it with my finger and not by the slider? Thanks

Hi, I was trying to install the newest version Vuforia Studio on different OS, include win10 and win2012. After installation complete, it report an error when I started the application. Below is the snapshot.                                 I checked EventViewer and found the records. Faulting application name: Studio.exe, version: 8.5.10.4682, time stamp: 0x5efcda9dFaulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54504adeException code: 0xe0434352Fault offset: 0x00014598Faulting process id: 0xda4Faulting application start time: 0x01d66a2264f4799bFaulting application path: C:\Users\Administrator\AppData\Local\Apps\2.0\4G39KLX1.LL8\QPDET4PP.TP6\vufo..udio_1d51db42fb2c5562_0008.0005_4a7941ef1c4fd9f4\Studio.exeFaulting module path: C:\Windows\SYSTEM32\KERNELBASE.dllReport Id: a2af58aa-d615-11ea-80b8-000c297496c5Faulting package full name: Faulting package-relative application ID: &

I'm not sure whether this question has been asked, but I'm not sure how I would find it. If you add External Data from ThingWorx to a development experience, how does it translate when you publish that experience to a production server? Does the External Data connections you made automatically switch to the production server? Or do I need to manually change the External Data connections to the production ThingWorx instance?

Hello,  My Experience Service is giving me this error (image). If I do this: https://ccc0d632b447268a.studio-trial.vuforia.io/ExperienceService/ping I receive an "OK" Can anyone help me please? Thank you.

Hello, I cant publish a project, always give me this error: Uh-oh! Publish failed. Permission denied uploading the project. Can anyone please help me? Thank You.

Hi All，I want to identify a model A by model target and this is the picture of model A. Because Model A is too complex to use as a model target, I made a simple version of Model A(removing the complex widgets and keeping only the model body, And I call it Model B), and the following is a screenshot of Model B.I use Model B as the model target.When I publish this experience and actually use it, it turns out that the model does not exactly overlap with the actual object.Here is a picture of the actual object.And this is the effect after identification by the model target.Sometimes there is even a phenomenon that the model and the actual object do not overlap at all.This device is assembled from three smaller devices, and I can make sure that each individual small device is exactly the same scale as the model file. Now the device may not exactly match the outline of the model. I can understand that sometimes the model does not overlap 100% with the actual object, but why is there suc

Hi Community!I have several 3D toggle buttons in my experience, which call one method each when pressed and unpressed. At startup all buttons are unpressed. Here Studio runs directly through the respective methods, which should be run only when the button is really unpressed.Is there a way to disable or prevent this?Disabling the button does not really help. The method of the disabled button is still called.The buttons change parameter values, such as the value of a manometer, depending on their status. However, the manometer value should be different at the start than when the button is not pressed.I am curious about ideas and suggestions!Best regardsJonas

I used CAD Optimizer to optimize the model. Are these optimized models(.pvz model) that are cached in a local folder? In other words, Can I find these .pvz files on the local computer?The reason WHY I want to get these models is that I want to open this model in Creo View, but the current model format is.IGS, which cannot be opened by Creo View.  So if there is another way to let me open this model in Creo View, I am willing to try. 

Hi All，I want to use the small model as the model target, and then display the large model(Small model is part of the larger model). Now I want to completely coincide the small model with the corresponding part of the large model, but NOW I can only manually adjust the position of the small model, which is very inaccurate. Can Vuforia Studio open the three-view mode? (Just like 3Dmax can open three views to view the model from three angles).If Vuforia Studio can't turn on the 3-view mode, how can I accurately align the small model with the large model? 

Hello everyone, I was wondering how would i go on about connecting HoloLens 2 with Thingworx ?I'm currently exploring the capabilities i could get out of the mix of the two. Maybe displaying a mashup? Any insight about connexion protocol's and/or any sort of reading would be helpful. Thank you in advance.