Augmented Reality

Reply to ask for help or share what you have learned.

Reply to ask for help or share what you have learned.

Reply to ask for help or share what you have learned.

Since I introduced StepCheck (Vuforia Expert Capture), I can no longer publish my workflow in Expert Capture to stay on the latest version. The publication always fails. The error type says the following: "Cannot read properties of undefined (reading 'url'). Do you know what I can do against it? 

Hi Everyone, Good Morning,   Can anyone help me out in how to use inbuilt planar cut and flow shader which has been recently introduce in Vuforia Studio 9.25.6.0.   Thanks in advance.   Regards, Aditya Gupta

Yes, I've seen the announcements - in this community and elsewhere - that the PTC Vuforia environment is not yet supporting VR devices that include passthrough capability, such as the Meta Quest 3 or the upcoming Apple Vision Pro. Such devices can - theoretically - do nearly all of what traditional AR headsets, such as the HoloLens, can do in the settings that we're implementing with Vuforia Studio and the Vuforia Experience Service. My site is experimenting with the Quest 3 now - and there's lots of interest in what the Vision Pro will have to offer. I'd like to encourage PTC to put some effort into these devices - and to let us know if they hold promise for inclusion in the Vuforia list of supported devices. But it'd help to have other voices to add to the chorus. Are you hoping to use a passthrough VR device in your Vuforia work? What kinds of tasks do you hope to take on? What else can we do to help bring new end-user devices to the Vuforia world? Thanks in adva

I am trying to create a list of parts by tapping on a model and then download that list as a CSV. It works great on preview mode but does not work in Vuforia View. I have tried:$scope.CreateCSV=function(){var rows= $scope.PartTableList;var csvContent =[];// "data:text/csv;charset=utf-8;";// Add headersconst headers = Object.keys(rows[0]).join(",");csvContent += headers + "\r\n";// Add data rowsrows.forEach(item => {const values = Object.values(item).join(",");csvContent += values + "\r\n";}); var encodedUri = encodeURI(csvContent);window.location.assign(encodedUri); } and that works in preview but not in Vuforia View. I have also tried another method:$scope.CreateCSV=function(){var rows= $scope.PartTableList;var csvContent =[];// "data:text/csv;charset=utf-8;";// Add headersconst headers = Object.keys(rows[0]).join(",");csvContent += headers + "\r\n";// Add data rowsrows.forEach(item => {const values = Object.values(item).join(",");csv

We are testing Vuforia Vantage with RealWear headsets and we'd like to make the experience as simple as possible for our end users. It's possible to add apps directly to the home screen of RealWear, but you need the Custom Package Name and I can't seem to find it for Vuforia Vantage, does anyone know what this is? I've been able to find custom packages for the following, but not Vantage.Expert Capture: com.ptc.vuforia_captureView: com.ptc.vuforiaviewChalk: com.vuforia.chalk Thanks!! 

This support page for multi-expert sessions says "Multi-expert sessions allow up to five participants to join a Chalk session". In my application it says "Select up to 51 participants". What is the five participants referring to in this case? Is this a typo or is it a different function that I'm not aware of?

In the upcoming 10.0 release (targeted for May 2025), Vuforia Studio will transition from AngularJS 1.5 and Ionic 1.3.3 to AngularJS 1.8.3 to modernize the platform and maintain high security standards. These future changes may affect custom JavaScript code in Home.js of your experiences and may require updates to ensure your existing experiences function correctly after republishing with the new version. We strongly encourage you to review the "Upcoming AngularJS Update for Vuforia Studio" for details and recommendations.

Due to security concerns, support for HTTP protocol will be deprecated in a future release of the Experience Service. This means that all communications will use HTTPS when publishing experiences or consuming published experiences in Vuforia View. Authoring and experience management will not be affected by this change. If you have any questions or concerns, please contact your Customer Success representative or use the comment feature on this post.

Vuforia Studio New Contour Shader A new contour shader is available for outlining objects. For more information, see Shaders. New virtualMode Parameter for Highlight Shader A new virtualMode parameter is available for the highlight shader that renders highlighted parts as opaque. For more information, see Shaders. New Opacity Parameter for Flow Shader A new opacity parameter is available for the flow shader. For more information, see Shaders. State-based Model Target Updates General UI improvements for state-based Model Targets in the Model Target Editor A new targetState API is available for state-based Model Targets that provides the estimated state of the model. For more information, see JavaScript Event for State Changes in State-based Model Targets. Specify New Source Directory for Projects and Assets Users can now specify a custom source directory for their projects and assets. For more information, see Specify a Custom Source Directory for Vuforia Studio Projects

Hello.I want to download Vuforia Studio, but this website say to me, no your account low please upgrade.But  i don't know how make i this?Can you help me please? 

 I am using the Model Target and I want that when I point to the Model Target I get information about the object but I don't know how to do it.Does anyone know of a Tutorial or a project that does something similar with documentation?I am using Unity 2022.3.45f

Does anybody already tried to install Vuforia View in there?

@AmandaZupferPreviously, it was mentioned that Creo Illustrate 8.1 and below were supported for creating sequences in Vuforia Studio. Could you please confirm which version of Creo Illustrate is currently supported for the latest version of Vuforia Studio (9-24-7)?   Regards Paul

Since Microsoft's announcement that they will end support for the HoloLens 2 in 2027, we have received multiple customer inquiries about Vuforia View and HoloLens 2. In response, we would like to repost a message from Oct 22, 2024 to our Vuforia Studio customers:   Vuforia and Microsoft have a long-standing partnership, and we have worked closely with them on the HoloLens 2. We will continue to support the HoloLens 2. Additionally, the Vuforia team is developing alternative solutions for hands-free tasks, ensuring that customers using the HoloLens 2 today will have a path forward when the device is no longer available.

As a valued customer, we would like to inform you about some important changes to our services. After reviewing our product portfolio, PTC has decided to re-align its remote assistance strategy and offerings as a Service Lifecycle Management (SLM) offering through ServiceMax Zinc. As a result, PTC will be retiring our Vuforia Chalk service on October 31, 2025 and recommending a migration to ServiceMax Zinc. ServiceMax Zinc is a remote collaboration tool that is now integrated within PTC’s Service Lifecycle Management (SLM) portfolio through PTC’s acquisition of ServiceMax last year. Existing Chalk customers and users can continue to use Chalk through October 31, 2025. We will continue to release security updates for our apps & services during this transition time. However, we will no longer be updating Chalk’s feature set going forward. Why we are retiring Chalk? As a result of PTC acquiring ServiceMax Zinc, we saw overlap between Chalk and Zinc’s vision, capabilities and features.

Dear Community, I have developed a solution in ThingWorx and Vuforia Studio that allows users to dynamically load and interact with 3D models (PVZ files) along with associated step-based media (videos/images). Here’s an overview of the implementation:PVZ File Management:A PVZ file containing multiple animation steps is uploaded via a ThingWorx mashup.Upon upload, the system extracts step names and creates corresponding folders in the File Repository based on the location and step names folders in it and also saves PVZ file in one of the folder which later we use in vuforia studio to see animation.The extracted steps are displayed in an infotable and shown in a data grid within the ThingWorx mashup.Media Handling for Steps:Users can select first location from dropdown and then these steps willl be shown in grid and then user can upload relevant images or videos, which are stored in the respective step folders.The uploaded media is accessible via the mashup, allowing users to view a

Hi,I was making some tests on the app.In particular, I created a new session using a registered user.Using another smartphone without logging into Chalk I simply joined the created session as guest.I have noticed this scenario:- if the host user shared the camera, it's possible to draw live annotations- if the guest user shared the camera, it's NOT possible to draw live annotations, even if the guest user has a supported ARCore smartphone with AR sensors. Is it an issue or it's a limitation ? Thanks 

In the German localization texts are to long for their respective position in the UI. This screenshot is taken from an iPhone 14 Pro. "Schritt 1" (Step 1) is too long for the the area in the UI.   The text "Scan des Bereichs hinzufügen, um diese Funktion zu" is not a complete sentence.   The text "SCAN DES BEREICHS ERSTELLEN" is also to long for the button area. It could be shortened to fit there "BEREICH SCANNEN".

I find it confusing that when recording a procedure in Vantage on iOS, there is no button that obviously causes the recording to be saved. The button with the cross rather indicates canceling the recording. I think it would be more intuitive to have a button that says “Save Capture”.  

Vuforia Editor Improvements to Step Check™ Step Checks can now be shared between steps of the same procedure. For more information, see Shared Step Checks. Users can now select a thumbnail image for pass or fail state from the collected images. The loading time of the Step Check dashboard has been improved for cases where many images are available. The Step Check thumbnail shown on step cards is no longer obstructed by another icon. New Product Setting Requires Note Before Publishing A new product setting is available that when enabled, requires a note/comment upon publishing a procedure. By default, the setting is disabled. Improved Messaging for Video Playback A message is now displayed if a user attempts to play an unsupported video file format or if a user does not have access to a video. Previously, the video player displayed a loading spinner indefinitely if a video could not be loaded. Improvements to Loading Time of Asset Library The loading time of the asset view wa

Hi there, I would like to create a kind of webshop / decorating App using Studio, in which around 15 to 20 3D models are stored in a 2D view. When I select an object (a model) in the 2D view, it should become visible in my 3D view (3D Model Visible) and I would like to be able to move this object flexibly in my 3D world by clicking on my tablet screen.I am currently using the Spartial Target target modeling as a test. Later I would like to change this to a model target. The use case is about decorating a shelf. I have the 3D data from the shelf to store it as model tracking.When I currently move 3D objects on my screen, I move all objects and not just a selected 3D model.Is it possible to set that only a specific model is moved, which I am currently selecting? Ideally, selected 3D objects can always be moved. As a workaround, I can also imagine that the model can only be moved initially when a new 3D object is selected from the 2D overview. Has anyone had any experience

I have a dynamic repeater which has checkboxes. I also have a nonrepeater "All" checkbox that I want to use to check or uncheck all items in the repeater. Clicking each repeater item turns on/off model parts.  Is there a way to get data from the repeater and do something like "for all items in repeater, check box". It looks like all the items are just called "checkbox-1". Is there a way to use the hashkey or something to programatically change the of one or all of the items? I currently am using this code://==================================================================twx.app.fn.clickItemInRepeater = function(item,list,isMultiSelect){console.warn("called clickItemInRepeater()");$scope.changeValueInJson(list,item.id_num,'checked', item.checked?false:true)console.log("clickItemInRepeater::ROW Selected:: "+JSON.stringify(item))console.log('checked?'+ item.checked);if(item.checked==false){$scope.currentSelection = 'model-1-'+ item.SBOM;console.log('showing '+$scope.curre