Augmented Reality

We have deployed the Experience service on-prem installation and would like to scale the usage across location. How to do that?

Hi,   i am trying to change my font size to responsive, so that it will be able to view the complete text in any devices.    For example,   Thanks in advance 😀

Hello. I am making an AR experience with a Model and a 3D Gauge. I bind the value property of a Slider widget to the property Scale of the Model.  When I select Preview, the 3D Gauge dissapears from the View. If I delete the binding, the 3D Gauge is visible again. Do you know what could be the problem? Any Ideas are appreciated, thanks.

Hi,   We have installed Vuforia ES and Thingworx server on-premises. Also i have installed vuforia studio and validated Vuforia ES which seems validated ok. But don't know how to create content and publish to vuforia ES in vuforia studio (need to check connectivity is proper or not).   When i tried to create new project it asks for project name and experiense service URL: I have provided experience service URL as http://<vuforia ES server IP>:2019/ but after that it goes to continueous in page loading mode.   so please can some one guide. how to create content and publish in Vuforia ES server.   - Prashant Pandarkar

I have started a free trial and I have Vuforia downloaded, but when i try to create a new mobile project it does not give me the URL, and i cannot proceed without one? 

Hi there, Would it be possible to help me create a project where it displays a gauge around a thing mark on a computer with the temperature of the PC. Also the specifications of the computer in an image. We are attending an industrial expo in Perth next week and would like to show this software in action.

I've discovered what seems to be an iOS-specific bug. Here's the scenario:   I have a 3DImage (a warning icon) that needs to flash in the experience. I accomplish this using a $timeout that toggles the "visible" property on the widget, something like this:   $scope.blinkStatus = true; $scope.blink = function() { $scope.blinkStatus = !$scope.blinkStatus; $scope.setWidgetProp("3DImage-1","visible", $scope.blinkStatus); $timeout($scope.blink, 500); }   This works just as it should on the preview and on Android. But on iOS, if you let the blinking continue for any length of time (about a minute or so), it crashes Vuforia View completely.   It only seems to happen with 3DImage widgets. I'm able to flash a normal 2D image widget in the same way without the app crashing.   Is this a known issue? I'm going to investigate workarounds, maybe using opacity. In the meantime, I'll attach a simple project file that demonstrates the problem.

In Vuforia Studio, I want to track a real 3D object 'only once' when a model target is set, to have a static transform for the 3D target model within the application. I do not want the application to update a 3D model's position or scale with time if a corresponding, real object is moved.  We have tried disabling the camera but the entire application looks to be frozen like that. Is there any way to achieve the same? Thanks in

Hi, there where two post about this topic, but I’d like bring it up again. See: 1st post and 2nd post Is there any possibility to access the camera, take a picture and send it to thingworx. This could be handy in multiple situations. Troubleshooting: Make a photo of faulty parts to let it be analyzed in a later stage. Documentation: Make photos of all steps performed to keep in mind, what was done.   I know that expert capture can cover up some of the points, but the use cases are different, though.   Kind regards, whity

Hello     i do the 2 views (AR-view and 2D-Report-view) i start home in AR-View that have choice-image-object can click and navigate to 2D-Report-ViewI want to : in 2D-Report-View there is a list of what choice-image-object u selectedand also it can select as the drop downlist to see other report   what really happen:in 2D-Report-View can show me the report i would like to see in 2D-Report-View (which is selected what i want to view from AR-View)But  in drop down list not shown what i selected from AR-View (It's go blank)However, when i click on dropdown list, list can show as normal and it work as i want. I can select report i need to see.   Issue: I think it about I cannot assign data to current selected object in list so, what i selected is not show immediately when view has go to 2D-Report-Viewcan i assign data to  current selected object in list Thank you  

Hi folks-- We have an on-premise experience server, which we run in an isolated environment (not on the internet, with a local router and locally assigned static IP addresses). Thingworx and the ES are running on the laptop OK, and we can scan a thingmark with a device on the same network and it will eventually load the corresponding experience.   Unfortunately, the key word here is "eventually". There is a longish delay (~10-15 sec) between scanning the thingmark when the device's "network loading" icon is spinning, and when it finally begins loading the experience content (the green bar starts moving back and forth along the top). When I publish the same experience to a standard PTC cloud ES, it loads in about 1 second from scan.   Can anyone give me a hint about what's causing this? I'm guessing it's something to do with trying to contact the GXI or otherwise trying to get to something outside of the encapsulated network environment we are using. Is there something in the

  I would like to make view-navigation-menu go hidden as i configure it on info menu.It's not go hidden as configured. as shown below   I found there is topic about the same issuehttps://community.ptc.com/t5/Vuforia-Studio/View-Navigation-Menu-is-never-hidden/td-p/503504 But i dont understand how to solve itcan someone update how to solve this?        

Hello Everyone, i can't publish a project if a use a MODEL TARGET. After I select it and try to publish, the cursor changes to a FORBIDDEN SIGN and I get the following:   [2019-09-30T22:02:20.157Z] info: [twx-studio:upgrade:pump_trial_5] Building ves-ar-extension app:[2019-09-30T22:02:20.507Z] info: [twx-studio:upgradeProject] Upgrade log saved to C:\Users\TI 0299\Documents\VuforiaStudio\Projects\pump_trial_5\upgrade.log[0mGET /api/switch [32m200 [0m2.482 ms - -[0m[0mGET /ExperienceService/viewcommandhost [36m304 [0m736.795 ms - -[0m[0mGET /api/switch [32m200 [0m0.773 ms - -[0m[0mGET /api/validate [32m200 [0m676.469 ms - -[0m[0mGET /api/switch [32m200 [0m2.490 ms - -[0m[0mGET /api/switch [32m200 [0m1.763 ms - -[0m[0mGET /api/validate [32m200 [0m523.542 ms - -[0m[0mGET /api/switch [32m200 [0m0.462 ms - -[0m[0mGET /api/s

Hi   Hoping there is a solution to my problem. I'm working on a large AR experience that includes a pvz file made in illustrate with several sequences. the size of the pvz is  around 80mb. Over the course of the design of the experience I have had to adjust the sequence in illustrate and replace the PVZ in the experience several times because of adjustments. every time i have deleted the outdated pvz from the resources section in vufori studio and also ensured it has been deleted from the folder so it is completely removed. however when i republish the experience the publish size doubles. the original publish size was 80mb, i have replaced the pvz 4 times and the publishing size is now 320mb even though i have deleted the old pvz's. it seems to still have the old files attached although no longer present.   is there a way to clean the experience up so it only publishes with a size of 80mb as expected.   thanks in advance for any advice

Hi all,    I have a number of users (12+) that I have in a developer group so that they are able to publish to the connected ES.    Along with this, it was my intention that they be able to create, edit, etc entities without giving them admin privileges.    This does not seem to be the case.    Any thoughts on how to update those permissions?   https://upbilpl0.studio-trial.thingworx.io/

Hi there,   How to know how many Triangles are involved in specific sequence?   While creating animations (Effects : Flash), some sequence works out fine with 25~30 FPS. But some with significant FPS drop from 30  to 5, resulting No perceptible animation.   My guess is that just too many triangles involved in the sequence. So it comes to how to know the quantity of triangles invloved?   Any reply is appreciated.   Regards, ClarK

Hi, I just want to know the entire (step by step if possible) process to install Vuforia Studio I sold an annual Cloud licence (my company I work for did) and I need help to install it on my customer PC Can someone help me? (explaining me the process or send me an EASY step by step guide)   Thank you   Regards Francesco

Is it possible to make one word bold in a paragraph when using the Text Area or Text Input in Vuforia Studio

Hi, I'm using BluePump demo data from developer portal site as following. https://developer.thingworx.com/ja/resources/guides/blue-pump-ar-tutorial/add-3d-model When I was using Vuforia Studio old version, BluePump was displayed with the property, "sequence list is teardown - demo" and checked with Apply sequence at design time. But after updating vuforia studio 8.4.4 or later, BluePump is not displayed anymore when the sequence is set to teardown-demo. When I choose off the sequence like "--Choose a resource--", it is displayed again.   Could you check teardown sequence and bluepump data, please?  

Hi,   I am not able to upload the project kindly help me for the same.   I have also attached log file for your reference.  

Hi.. Is there any way to configure an on premise ES to run, without a connection to the Thingworx server. I need this to show a light weight demo ( no security concerns ) without installing Thingworx on the laptop from where the demo will be served.   Cheers    

There seems to be a bug in the latest version of Vuforia Studio (8.4.6.4436). If we have textured parts and adds a flash effect in the sequence (in Creo illustrate) the parts is shown as a solid gray part when the effect is complete. It does not go back to the textured look it had before.   Anyone else experiencing the same problem? Is it possible to downgrade Vuforia Studio?

Vuforia Editor New optimized Capture video option for improved performance when viewing a Capture in the Capture Viewer. Bug fixes and minor improvements Vuforia Capture Support for Microsoft HoloLens 2 Bug fixes and minor improvements Vuforia View Support for Microsoft HoloLens 2 Bug fixes and minor improvements Vuforia Admin Center New user roles that include Administrator, Author and Viewer Bug fixes and minor improvements

Hello everyone,   for our Project I would like to access the Files in a folder associated with the device (e.g Documentation).    For another Project I was already able to display a pdf-File on a button Click. On Click the following code is executed:   $scope.showDoku = function(){var anchor = document.createElement('a');anchor.href = 'app/resources/Uploaded/wagoController.pdf';window.location.href = anchor.href;};   Now I would like to (if possible) "automatically" generate a List (of Buttons?) based on the content of lets say'app/resources/Uploaded/DeviceX/'. The List should display the filenames contained in the folder DeviceX. And if possible a "clickable" List. I would simply extend the the code above by adding a parameter with the filename then.   The reason behind this is, that files regarding a Device may be added/deleted and the Buttons/Listelements should be consistent with the foldercontent. The reason for the Project is to avoid all this "file

Hello,   I want to display some information about all properties of a thing in a DataGrid in Vuforia Studio. I need the name, the description (of definitions) and the value. It should look something like this:   NAME         VALUE        DESCRIPTION name1         value1         descr1 name2         value2         descr2 ...                ...                 ...   Displaying the names and descriptions in a DataGrid worked fine by using the service "GetPropertyDefinitions", drag and drop "All items" to the Data field and choose the columns I need.    But I cannot find any solution to fill the column of values the same way. Do you have any idea?