IoT & Connectivity

Which version of windows(windows 2019, windows 2022) in supportable for Thingworx 9.3/9.4 installation.  

Hi everyone,I want to create a dashboard that shows the statistic of unique visitors visit and the duration of it on certain Mashup. Do you have any idea to implement this? What I have in mind is:> Creating a database that records the visitors name and current time and everytime a mashup is opened> And also record the current time when a mashup is closed (which I'm not so sure whether this is possible or not)Anyway feel free to give me your idea! I'm looking forward to your ideas!  

Hi,   I can see the below(Merge and Duplicate), in the Layout section, I am not sure what is its original use, and how can a Developer take advantage of it. Thanks,  

Is there a way to programmatically duplicate an entity?  It seems some entities don't have thing templates, so they cannot be created with a thing template. 

Product: KEPServerEX 6.12.325.0 + ODBC plug-in I use ODBC plug-in to upload data from MariaDB to KEP OPC DA server. It is working very well. But  the timestamp of a tag on OPC DA server is not updated when the value on MariaDB is not changed.  I'd like to make the timestamp updated always no matter whether the value is changed or not. Is it possible? Please let me know how to do.

I am trying to read,write data from EXCEL to kepserver by using DDE client.  But I am getting communication quality as bad. I have made Run time process mode as "Interactive". when I am trying to connect runtime the below error is showing"Configuration Connection attempt to runtime failed. | User = 'LAPTOP\PRASANTH KP', Reason = 'The specified account does not exist.'."          

Does anyone know what is the difference between the Fanuc Focas Suite that is available through the kepware site, vs the Fanuc Focas drivers I would need to purchase directly from Fanuc?Do I need both to be able to collect data from a CNC with a Fanuc controller if the controller already has Fanuc "Focas" installed on it?https://www.ptc.com/en/store/kepware/suites/fanuc-focas-suitehttps://www.ptc.com/en/support/article/CS281557?_gl=1*188ufhz*_ga*MjA1NTI1MjkwMy4xNjg5ODc0MDkz*_ga_1QBT6P6HR1*MTY4OTk0MjU5Ni4zLjEuMTY4OTk0MjcwOC4wLjAuMA.. 

I am having issues with my OPC UA Connection with a Redlion Database station 3.1   Before of this Sunday everything was communicating but something has happened and I am wondering if anyone has run into this issue.  There are no error messages in the Event Log and it looks like the device connects to Kepware via the Clients status at the bottom of the app(you can see it toggle on/off when we pulled the Coom Cable).    There is no data being transferred.  Please let me know.  

I have completed everything till Scheduling, but when I went in Execution I couldn't find anything?My stations are enabled and JobOrders are created.I also got an Error stating-->Production Status for "Scheduled" cannot be resolved 

While filling up the Spreadsheet(Equipment) there are no columns for the Equipmenttypeuid and when I am trying to run that query without that column , error is coming that Equipmenttypeuid cant be null.Can someone help me regarding populating the Data in DB.For the PTC Guide reference --> https://support.ptc.com/help/thingworx_applications_setup/r1.0/en/#page/applications_setup/Common_Config_Process_JSON_File.html#   

In order to deploy localization tables as packaged project entities (using Solution Central) we have to create our own localization tables (instead of using the existing "Default", "de" etc.) as described in case CS364402 https://www.ptc.com/en/support/article/CS364402 We create a second table for an existing langague. We have to add arbitrary information to make it unique for the project: "de-pr1" instead of "de", since "de" exists. (To evade the duplicate Thing name problem) Now "de-pr1" is still referencing the Default localization table (contradicting our intention behind all this)How can I change this? If I look at the Composer view of the newly created LT (picture) I can see the "Reference Locale"-Dropdown on the top right. I can chose from all LTs, but this is not an option I can save for the LT. I would like to create an "en-pr1"-Table that is referenced by "de-pr1" and never explicitly write into Default.  What would be the recommended way to achi

I am attempting to import tags for a newly added Device. PLC is a Siemens S7-315-2 PN/DP. The PLC project was originally created in Netherlands with comments etc in a mix of English and Dutch language. The PC's at my location are all localised for English only.   Kepware Error messages: Step 7 language file failed to open. ¦OS error = C:\ProgramData\Kepware\KEPServerEX\V6\1640396820\Global\Language was not found.'.A required code page is unavailable on this machine. Tag generation may fail or tag names and descriptions may not appear as expected.¦Required code page = 0.      

Is it possible to connect Sigma Tile to ThingWorx Composer 9.1?   Translated by the Community Moderation using Google Translate ----------------------------------------------------------------------------------------------- É possivel conectar o Sigma Tille ao ThingWorx Composer 9.1   

 Anyone else waiting weeks for Sales support to call, email you?   It's been a week and no one has reached back to me about quote for support for KepserverEx.    

Hello all, I've been doing an install of Thingworx with CWC, and have been running into a strange error. Installer message:ERROR 2023-07-31 17:55:49.379 Install Applications - Error Code: 25002CORE Creating database entities: Failed to establish a connection to the database Script Log:THINGWORX APP INSTALLATION - CORE : Step #6 => Creating database entities; Failed to establish a connection to the database We're using Thingworx v9.3.1 Postgres, currently installed and working fine on an Azure Windows VM with a hosted DB. SQL Server is installed locally with a Developer license, with a blank DB and user made ready for Mfg Apps. We're using SP8_ThingWorx-CWC-310 for our CWC installer, following the clean install steps. The proper JDBC connector has been added, and we're able to run "VerifyMnfgAppsTableExistence" on the SQL entities that were created during the CWC install attempt. It correctly shows that we have no tables yet installed into the SQL DB, an

TLDR: Don't use a field name called "location" in your DataTable to save values of the datatype location. Just call it something else. I have been trying to store some data in a DataTable and run into an issue where whenever I try to retrieve the location field, it would always be 0,0,0. This was very confusing and I was clearly not the only person, here is an old post with a false solution:https://community.ptc.com/t5/ThingWorx-Developers/Unable-to-store-location-in-a-data-table/td-p/513471 The problem lies in the fact that when your datashape has a field definition called "location" of datatype location, then you are duplicating the internal field definition of a DataTable. Below is a screenshot of the default field definitions and you will see that there is a "location" field in there.Just change your DataShape to use a different field name (other than "location") and you should be fine.

Good day. We use KEPServerEX 6.6.350.0. During installation it installed Microsoft.NET Core 3.1.31. Can we upgrade Microsoft .NET Core 3.1.31 to Microsoft .NET Core 3.1.32? Thank you.    

Dear community,I am trying to connect to a device with UCON;I can communicate with the device with ASCII strings over a terminal;unfortunately it doesnt work if I enter my ASCII string in Kepware.The device only recognizes ASCII strings; if I copy my ASCII string from a converter with the CR and LF into the terminal it works and responds.If I try to insert the string into Kepware's Interface it doesnt work.Manully inputing the string and entering  ALT+13 for CR and ALT+10 for LF also doesnt work.The device doesnt answer to the string. How else can I enter CR and LF into the interface? I can't seem to find anything about it on the net or help.Thanks in advance. 

Hi All, I keep getting this error: 'Error on server ' when I attempt to save permissions on a template whose children have remote connections. Is this a Thingworx error? Or perhaps is there some sort of security feature for remote connections that does not permit a user to save permissions on a template that has remotely connected children? Regards,  

Hello all!I am using the KEPServerEx V6.I require some assistance to read the FANUC variables (#10000... also known as Pcode) from FOCAS protocol. Somebody know what is the syntax or the right way to do so? I am getting the FWLIB error: 3.

Hi, The application Log gets multiple times a minute this message:"Failed to dispatch the event. Invalid Thing in the Event or Thing got deleted Type.Thing:Entity.PersistentSessione1f7a041-a8fd-46f2-90f3-7f7bb03fa880:Event.AnyDataChange:PersistentSessione1f7a041-a8fd-46f2-90f3-7f7bb03fa880" Does anyone know where to look for a cause?, the information in de Warning doesn't tell me where to look. Origin says:  c.t.s.s.e.QueuedEvents  + Thread: websocket background processing + User : SuperUser Best regards,Emiel    

Hi,we are using samsung tvs to view dashboards made with thingworx.Our TVs are now not loading the mashup anymore and are getting the error "internal exception 1".The mashups can also not be viewed in the designer.The cache has been deleted and everything that can be resetted has been.We are using the version 9.3 Regards,Thorben

Hi,according to the documentation the Grid Widget should have keyboard navigation. But it does not seem to be working. Pressing keys (arrow keys, tab etc.) is not doing anything. There seems to be no setting to activate the keyboard navigation. Am I missing something obvious? 🙂  

Hi,I use the collection widget and set it to :view=flow; FlowLayoutGravity = edge. Its internal elements are left aligned. Is there a way to make internal elements right aligned?(ThingWorx 9.3.4-b1190 ) Thanks!JiabaoXiao   

how to apply custom css on textfield textarea background-color.