IoT & Connectivity

Hello,Reason configuration of Thingworx RTPPM is not happening through stored procedure in SSMS. It is returning a warning "Insert ReasonHierarchies at level 2 Reason Hierarchy Parent could not be found - no ReasonHierarchy records were inserted at this level". Anyone please let me know what could be the reason behind and how to fix this. Thanks in Advance,Regards,Bhavya 

Hello community 🙂   I am trying to get the output from my service to appear on my list widget. I've pulled my service and "All Data" onto my mashup. However the widget gives me the error in the attachment below.   How do I go about fixing this ? Your suggestions will be much appreciated thanks. Jay_Nisa.  

We are obliged to use naming conventions, based on PTC proposals, so every mashup has to have name like [organisation].[projectname].[mashupname]_DS.On the other hand, when I view final mashup as end-user, I see this name in browser as tabname. How can I declare tabname in browser different than mashup name, something more functional and less scaring for final user, like Efficiency reports?To clarify, here is printscreen, with red what's standard for thingworx, and blue - for what I want to achieve.

Hello everyone, we want to send images saved in a ThingWorx Repository to a SharePoint list. The service in itself works, however we have only achieved to send download links of the images (by using the service GetFileListingsWithLinks, column downloadLink), but not the image itself.  We were wondering if it is possible to generate a link that doesn't automatically download the image, when the link is pasted in the browser? Has anyone ever achieved this? Is this technically even possible?  Thank you so much!

i installed thingworx foundation installer for postgresql. The url localhost:8080 is not showing that tomcat is running but thee url localhost:8080/Thingworx is connecting to thingworx composer. What is the reason for this? Then how to check tomcat is running or not in browser. 

So I got all the enabled schedulers in an infotable and want to disable them so I wrote this code that sends them to a property and then disables them: for(i=0; i<=t.rows.length; i++){me.Schedulers = result;Things[t[i].name].EnableThing();}and I get this error:  Error executing service testSchedulers. Message :: Index 9 out of bounds for length 9 - See Script Error Log for more details. It all seems to work well until I try to disable them. Any idea how I can fix this?   

we upgraded windchill server, we using thingworx mashups for windchill UI. Now these pages are not displaying after upgradation. What might be the reason ?

How to edit user logo dynamically? can anyone provide step by step processes

While installing thingworx. Tomcat is not running and successful_license_capability_response.bin is not created in the ThingworxPlatform folder.  the following errors where noticed in application log:   1. Acquisition Attempt Failed!!! Clearing pending acquires. While trying to acquire a needed new resource, we failed to succeed more than the maximum number of allowed acquisition attempts (3). Last acquisition attempt exception: 2. Having failed to acquire a resource, com.mchange.v2.resourcepool.BasicResourcePool@71f704f6 is interrupting all Threads waiting on a resource to check out. Will try again in response to new client requests.3. *** CRITICAL ERROR ON STARTUP: Connections could not be acquired from the underlying database!4. *** Web Application STATE is being set to ERROR! ***5. >>>>>>> PLATFORM SHUTDOWN START <<<<<<<<<   In tomcat logs: 1. Apache Commons Daemon procrun stdout initialized. &n

Hello everyone,I have a service that returns an infotable with a column that contains multiple rows with infotables. I want to use a collection widget to display the nested infotables dynamically (depending on how many rows there are).  The user is supposed to select something in one of the infotables. This selection, I want to use! This were the bindings I created. But in the label which should display the selection data, nothing is displayed. Is this a bug or am I doing something wrong? Note: please disregard [object object], I have set DisplayField, StateField, ValueField but for privacy reasons I took the screenshot before I set it. I would appreciate any help! Thank you! 

Hello all, There is a hidden Linux file /dev/shm/.tomcat.ptc_p after running Thingworx. The file's attribute is question mark "?". This file is still there even if Tomcat shutdown. And also cannot delete it by root user. It caused backup software failed. jsvc service running mode, tomcat:tomcat user&group created and tomcat user is with nologin. Any method to avoid creating, delete this hidden file, or change file attribute to normal? Thanks.

Is there a way I can get a infotable of the enabled schedulers using GetEntities? What filters do I have to apply for that?

In ptc products, I am able to see Thingworx Industrial IOT solutions platform and Thingworx as two different products. What is the difference between these two or both are same ?    

Hi all, Grid Advanced Edited Table does not hold all the columns when passed to a service.TWX 9.2 Thanks in advance,Sujith

Hi,  I have an API to search cad document objects.  As there are multiple profiles present on the windchill server. For a user,  what will be the basic profile required so that the user can able to search cad objects?

There is no autoselect first row property in treegrid widget. How to enable this functionality.? 

Hi, It's happening to me the same. there is an AWS API that is expecting a value type "integer" but it seems it is getting a value type "number" so the validations are failing. I tried to use parseInt(13) but it is still failing. It seems Thingworx is sending this vaule as number instead of integer... var body= { "productionCenterID": parseInt(0),"labelSize": parseInt(8), } and this body is used in Resources["ContentLoaderFunctions"].PostJSON   Any idea?

Hi all,I have an advanced grid with one of it's columns consisting of links. I would like to have each individual link  become disabled upon being clicked a second time, independently from the other links in the advanced grid. With the Link widget I could make it become disabled via a button and some expressions that would alter the Link widgets "disable" property to "true" after a second click, but I don't have this sort of functionality with links that are in an advanced grid. Is there some sort of functionality Thing-Worx has that I'm missing? Or are individual parts of an advanced grid non-interactive?

Hi folks, We have a thingworx instance per mill (around 70)... On the FactoraWindowsAuthenticator service we have defined the AD user to connect to LDAP to validate operators logins. these users (one per mill) has its password expired every couple of months, so every time somebody need to logon to thingworx composer and update the password (see image attached) So we were looking a way to update via APIs to be triggered by a BOT, I found in this link (https://support.ptc.com/help/thingworx_hc/javadoc_8/) Class: com.thingworx.security.authentication.AuthenticatorMethod:  setCredentials A) Im not sure if this is the correct method to update principal name passwordB) If it is, I'm not sure how to call it.. I've been trying to do some test from postman without luck. anyone looking for the same and that came across same requirement?  

Dear Developers,I'm using ptcs-grid widgets in some mashups which asssumed to be used with iPads.if there are a lot of columns in grids, I expected to be able to see a horizontal scroll bar like the below.however, we cannot see the scroll bar on all iPads.Could you let me know how I can fix this trouble ?I use chrome on both laptop and iPad.the width of all columns are fixed.screen shot of my laptop ( display mode : iPad landscape ) 

I am working on ThingWorx 8.The problem is that I have a mashup with many "value display" widgets contained in another mashup.When I try to print the webpage from Chrome or Edge (ctrl+p) it will never load the preview and if I close the dialog box then the page will freeze or crash.If I remove the widgets from the contained mashup, but keeping the widget that containes it in the other mashup, it works fine and load the preview.I also tried using a print widget from an extension but is the same. In some cases where another mashup has similar characteristics this does not happen and that seems unusual. If any had a similar issue before I'd appreciate hearing from you.

When checked in the Application Log, there is following error:   [L: ERROR] [O: c.t.s.s.w.p.WSExecutionInstance] [I: ] [U: Administrator] [S: ] [P: ] [T: WSExecutionProcessor-479] error executing APIRequest Message: Unable to dispatch [ uri = /Things/RemoteThingName/Services/UpdateSubscribedPropertyValues/]: Unable to Invoke Service UpdateSubscribedPropertyValues on RemoteThingName: java.lang.Exception: Invalid Property Name: [Property1], sending ERROR ResponseMessage to caller!   @c_lowy @paic @slangley @CarlesColl Thanks,Shashi

There are two weird situations,1. When connected to a previous DB, without the license_successfull.bin, the TWX Shows "License expires in 326 Days".2. But same instance if connected with another DB, it shows errors related to the License.bin file is missing.Thingworx Version: 9.3.2.@PaiChung @slangley Thanks,Shashi.

How to provide cursor icon for selecting rows in tree grid.? I provided css =" .pointer {cursor: pointer;} ". It doesnt worked.

Hello Everyone, We are facing an issue while viewing Mashup in Runtime or Preview it is giving HTTP Status 403 – Forbiddenerror but the Composer is working properly.If anyone has faced this issue or knows what could be the reason for this, please provide the information. Thank You