IoT & Connectivity

Hi Community, This error occurs when I save the service, and then the Thing cannot create a new service again. How can I solve this problem, thank you！  

Hi Team,   Suppose, my service is returning 1 String field and 2 Integer fields. The string field will take the X-axis but want to show only 1 series in Y axis out of those two integer fields.   How to achieve this behaviour as there is no flexibility to select Y axis field in properties.   The All data is binded to Data property of Bar chart widget. Thingworx version is 9.0   Please help. Thanks in advance.

Hello, I created a custom widget in order to integrate the OvenMedia WebRTC player (https://airensoft.gitbook.io/ovenplayer/). I included the Third part javascript and the player is starting on my local computer but not in the production environment. What could be the problem & how can I analyze this? Development environment: Thingworx 9.1.0-b10877Production environment: Thinworx 9.2.5-b308 The code to import the ovenmedia js and start the player is the following one:this.renderHtml = function () {$("body").append('<script type="text/javascript" src="../Common/extensions/OvenPlayer/ui/OvenPlayer/include/ovenplayer.js"></script>');var html = '<div class="player-wrapper"><div id="player_id"></div><div id="player_label">TEST</div></div>';return html;};this.afterRender = function () {document.getElementById("player_label").innerHTML = "DEBUG1.3";OvenPlayer.debug(true);document.getElementById("player_label").innerH

Scenario:Single mashup with multiple line charts, all with timestamp on the x-axis.I am looking for the user experience where I drag-zoom on one chart and have the other charts zoom to the same range.  Basically, selecting a range for the x-axis for the entire mashup via a drag-zoom on a single widget.Anybody know of a way to accomplish this task? -Thanks

Hi all, I have a STRING field, using which I have to generate a QR Code that has to be printed later.Is there any way to generate a QR Code in Thingworx 9.2.3 Thanks in advance,Sujith

A lot of times the widgets are limited in capability, and we have to resort to Custom CSS. I've recently read an article which gives a ridiculous Custom CSS solution that no developer could've got to by themselves:   #runtime-workspace .test.widget-flexcontainer-bounding-box.allow-content-resize { flex: 1 0 auto !important; } Is there no chance that we could have a PTC tutorial with how to achieve Custom CSS editing through Dev Tools? All official resources I've come across are very flimsy.   Thanks.

Hi all,How to get the output in string from infotable in loop, based on index values.  Thank you 

Service A, is used for three different Solutions. Solution A users shouldn't be able to see the data of  Solutions B from Service A. How can I restrict this ?@slangley @PaiChung Thanks,Shashi.

Hi All, First post on the forum. I was wondering if anyone could provide guidance on setting up Thingworx HA with a VMware Load balancer, similar to the Azure guide I found in the IoT Tips section. I've used the following guide to date, which references a HAProxy config.Load Balancers for ThingWorx High Availability (ptc.com) What i'm finding is that I get SSO timeouts when navigating to the URL but only when the two Thingworx nodes are online during my testing. When reviewing the connected users I see multiple sessions for my name, each time I refresh the SSO error I get a new session. I understand through talking to PTC Tech support that this is a Load Balancer Persistence (Sticky Sessions) issue. Tech support call raised with PTC and VMware to resolve, but if anyone has seen this before i'd be grateful to hear how you resolved it. Thingworx HA Setup Version 9.3Ping Federate (9.3.3) CAS / SP = ADFSThingworx Foundation x2Connection Servers

 Hi Everyone,I have query here please check below statement:I have a multiple user like supplier in supplierGroup.Also I have one repository i.e  XYZ_repo  in ThingWorxWhen any supplier will add any files from mashup to XYZ_repo repository I want to show this files on the grid widgets having parameter(name,lastModifiedDate,size,link) .If multiple supplier user will add files into the repo at the same time I want to show files data as per user on grid widget.ex: user1 uploaded 2 attachment and user2  uploaded 3 attachment that means.user will see only 2 attachment and user 2 will see only 3 attachment on the grid     5.I am using Thingworx 8.1 version I know its old but I don't have any option right now. I don't want to show all files in grid I want show files data on grid on user specific. Please suggest any solution  

When trying to write the value from TWX to KepServerEx failed and gave following error:       Write to property failed. | Thing name = 'AdvanceTagsTestingDT', property name = 'Channel2_CalculatedTags', reason = conversion of value '632942' to type 'Short' failed.        The Tag is created in the Simulator Channel type and assigned "K0001" as address to the Tag.@slangley @PaiChung Thanks,Shashi.

Hi, I made a table using collection widget. Is it possible to use a dropdown widget for filtering the data in collection widget? If it possible how can we do it?

Hello All, I gave some css code for the cell mashup, It is working fine when we opened the cell mashup separately. But the same cell mashup css not working, when it is used in the collection widget. I have mentioned the css code for you reference. .myBoxColumnLeft .widget-fieldset .widget-flexcontainer {border-color: #d9d9d9;border-style :solid;border-width:1px 1px 1px 1px;background-color:#efefef;}Can anybody give the solution for this?

Hi, I am using TW 9.1. I have created a master with header blue color and a mashup in which the master is linked. When I run the mashup separately, its working fine. But when I navigate from some other mashup (with different master), the master header color is not applying it is getting replaced by white color and only if I reload the screen manually it is applying the blue color.    How can I resolve this issue?   Thanks in advance.

Hi,   Does anyone know to remove the mask line from Text field widget in runtime?     / VR  

Hi all,   Whenever I try to open mashup I'm getting the below warning,     Will this cause any issue with UI?   / VR  

I suddenly cannot login in Thingworx for no aparent reason, I have checked de logs and this is what I found: The first one is from a previous attempt, there was a password entered since this was not a first attempt and my first reaction was to make sure i had entered the password and try again. The second one  is from the latest attempt. I don't know why the log is different[L: WARN] [O: S.c.t.s.a.AuthenticationUtilities] [I: ] [U: ???] [S: ] [P: ] [T: https-openssl-nio-8443-exec-6] Authentication FAILED for [user = Administrator] using [directory service = ThingWorxDirectoryService] : Cannot Login Using ThingWorx Authentication With an Empty Password[L: ERROR] [O: S.c.t.s.a.AuthenticationFilter] [I: ] [U: ???] [S: ] [P: ] [T: https-openssl-nio-8443-exec-4] Authentication failed: Please make sure the credentials are correct. I have also tried accesing via REST API to check that the system is healthy, which as far as I could see it was, at least the UserManagementSubsyste

I'm really trying. Coming from this: Re: Thingworx installation can't open PID file ubu... - PTC CommunityWhere i get thingworx url? How do i check if Thingworx is working? Why there is no installer for thingworx? Which is the correct manual? I followed like 3 different articlesAny help or any tip will be welcomed. Thanks

I'm trying to create InfoTable in Java, but it's always empty. What do I do wrong?  Created "ThingWorx Extension Project" in Eclipse 2022-03 with "ThingWorx Eclipse Plugin 9.0.1" installed, using SDK 9.2.0, Gradle 6.9.1 and Amazon Corretto 11.0.10. public static void main(String[] args) throws Exception { // Create InfoTable DataShapeDefinition ds = new DataShapeDefinition(); ds.addFieldDefinition(new FieldDefinition("field1", BaseTypes.NUMBER)); InfoTable table = new InfoTable(ds); ValueCollection row = new ValueCollection(); row.SetNumberValue("field1", 1); table.addRow(row.clone()); } Also, tried `new InfoTableFunctions().FromJSON(myJsonInfoTable)` and it doesn't work too. // Create InfoTable from JSON JSONObject infoTableJson = new JSONObject("{\"dataShape\":{\"fieldDefinitions\":{\"id\":{\"name\":\"id\",\"description\":\"id\",\"baseType\":\"STRING\"}}},\"rows\":[{\"id\":\"someString\"}]}"); InfoTableFunctions fns = new InfoTableFunctions(

Using Logout Function, generally on Button Clicked Event calling this logout function, but it gives the pop-up to sign-in instead of redirecting to the login page or sometimes error message but logsout the session.Thingworx Version: 9.2Logout function Configuration: Error: @slangley @PaiChung Thanks,Shashi.  

Hi Developers, Im working on a mashup as shown below. I have this input container with the start and end month dropdowns and other input widgets. I want to use the same containers across all the tabs.  I've tried to use a mashup container to reduce the redundancy of binding the input widgets across the tabs. Im using session variables to pass the information to the Parent mashup. The problem is that the selections made on one screen are not visible on other screens which messes up the selections made in the active tab. How to overcome this? Is there a better approach for this.   

Hi, How can we add a image file in a repository to infotable 

Dear Developers, I'm trying to add a line feed code into string which will be displayed as a confirmation message.I currently use "\n" as a line feed code as show the below though, it doesnt work. Could you let me know on how to get it work normal ?   

Our XML file is not able to load in TWX without chrome extensions(X-frame options header). Same XML file is working fine with chrome extension but it is creating dependency for the end users. We need solution where users can directly see the xml file from the TWX mashup. I am assuming we need to make some update in the TWX xml file for the filter but based on all PTC articles we tried many filter options to bypass/ignore the URL(PTC articles followed: https://www.ptc.com/en/support/article/CS229450, https://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/index.html#page/ThingWorx/Help/Composer/Security/AllowingEmbeddedMashupsiniFrames.html#) and it did not work for us to solve this issue.   I have also attached the screenshot of the output with and without having extensions.  

Trying to start the thingworx, but fails to start with the following error:     CRITICAL ERROR ON STARTUP: Unable to initialize and start system: null     Gone through following articles, but nothing is working.https://www.ptc.com/it/support/article/cs307146, https://www.ptc.com/en/support/article/CS238915@slangley @PaiChung Thanks,Shashi.