IoT & Connectivity

Hi! I am trying to remove the border of the clicked container. Every single widget has it, but I cannot find a place where it is defined. Looks like custom CSS for me. Basically, it is a blue 1px border everywhere. Picture in attachment. Thanks!

Hi, How can I fetch the computer name of the server where the ThingWorx runtime url is being used?    The snippet Subsystems["PlatformSubsystem"].GetEntityUsageReport(); is returning the computer name of the server where TW is installed originally but it is not our use case.    Scenario: The ThingWorx is installed in server1 but I am running the ThingWorx url in server 2. I wanted to take the computer name of server 2 as all the plant model data are tied to server 2. The ThingWorx url will be used in multiple servers so we need the computer name of those multiple servers and NOT the computer name where ThingWorx is installed originally. Is there any service to fetch so?   Thanks in advance, SV.

Is it possible to use locally bound property as VTQ property?

Hi,We have an issue with visibility and runtime permissions.We are using Manufacturing Apps and we've created a new custom tile (with a new mashup) and a new sub-organization in PTC.Factory.MachineVisibility. Aditionally we've created a new user group that only have access to the new tile, so we've added it as member of sub-organization.In the new mashup we are using a PTC.Factory.PlantStatusUtils thing service, so we add the new sub-organization to the visibility and runtime permission of the thing. It works fine until we restart tomcat.Every time we restart the server, the sub-organization dissapears from visibility and runtime permissions.Is this normal? Does anyone have the same issue?Thanks in advance. 

Hi,   Is it possible to use pagination widget with collection widget used as a table(Grid)? If possible will I get any helpful article,example? 

@MDUser, were you able to resolve this question? I have a similar need. I have a redirect page from a third party application in which they append parameters to the url, and I need access to those param values.

How can we setup Thingworx Analytics disaster recovery instance ? 

Hi all,Recently we have upgraded twx from 8.4.3 to 9.3.0 version, Tomcat to 9, and Postgres to 13 from version 10. Upgrade of Postgres was done at last and for a couple of days, Thingworx VM is going down very often. There is nothing much in the logs that specifies the error. When we checked the task manager, tomcat is hitting the memory 100%. We are not able to understand what is going wrong.    Can you please let us know what could be the issue?  @PEHOWE @PaiChung @slangley  Thank you    

Hi, A third part product send a rest rest call to Thingworx with the following formatting: "equipment/instance/{id}/state"I need a solution (inside or outside tomcat) to transform the Rest call to something that Thingworx will accept, e.g. /Things/MyThingName/Services/getState?id={id}" Is there an easy way to do this? Thanks!

I am trying to display the information about a factory production line. I want to have machines working in parallel arrayed vertically in columns and these columns working serially arrayed horizontally. In the image attached the first row are four machines working in parallel and the second row is  a machine working serially with these four. This is almost what I want but I need the rows to be columns since that is the layout the factory workers are used to. How could I do it, with or without a collection? I need the mashup to fit any production line so it needs to be created dynamically.

Hi,   I need 90 days trial version to explore ThingWorx. Couldn't find ThingWorx 90 day trial version regarding at Server status in my account. There is no button available at Server status.  Kindly provide solution or any update regarding the trial download.   Regards,hareef

I am in the process of removing tag groups on kepserver that our ignition client is not using to reduce tags on kepserver.  We also also use an EFM exporter to create CFX files for Fisher Roc devices.     Should I be cautious about what tag groups I remove so I do not impact CFX file generation?  Or are the CRX files not dependent on the tag groups created on devices?

Hi all,I am using a button to refresh my mashup and I want to set a tooltip on the button saying "Refresh Now". Now there are 2 issues that I am facing,1. In the tooltip field if I write "Refresh Now" it is not considering and shows nothing, but if I write " Refresh Now" it considers. Why do I have to give space before Refresh Now?2. The above point works only for 1 time, after adding the tooltip field, reload the composer the tooltip goes missing.  Also, I tried to add a tooltip from the service, but it didn't work for me. Please suggest how I can achieve my requirement. Thank you! 

Hi,I am getting the following error when I call the API using GetJSON snippet. JavaException: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target But the when I hit the API url separately it returns data.Need some help in this. Thank you in advance,Sadagopan PSSKP

Hi, version: ThingWorx 9.1 I am using a image widget in a container. A mashup is created for work instruction and we are supposed to display the image to the operators. The requirement is to display the images as square image always. Whatever the original image is and whatever the size of container be, we always wanted to display the image as square image without any part of the image getting hidden. How can we achieve this?   Thanks in advance.

Hii,How can I hide focus box overlay while pressing on a Link widget?Hiding focus-overlay-visibility for specific widgets? 

In twx 9.2, iam using ptcschartline. Autoscaling x-axis is not available. When the xaxis datas are less it is not showing complete values. Instead it is coming with dots as i captured in attached image. How to fix this.   

Hi, Is there any event that triggers on ThingWorx restart?We need to call the subscription to update the current device status in the datatable after ThingWorx restart.

Hello, I am doing some work on the permissions front for a project and found one place where the grid widget might be lacking some input bindings. If a user should not have access to running some service where you for example add/delete/update a row using the Edit button of the grid. I have not found a good way of preventing the user from actually clicking the Edit button in the grid as the "EditButton" property of the grid widget is not bindable: Now, I was able to make the button disabled by using custom CSS, but to make that work I had to disable the entire grid toolbar using this custom CSS code: .myGridClass .widget-ptcsgrid::part(grid-control) {pointer-events:none;} But by doing this, I also disable the "ColumnsMenuOption" that shows as "Display" dropdown in the grid toolbar.Does anyone know how to (if possible) disable just the Edit button? Is there any good documentation/resources on how to use the custom CSS when dealing with parts of widgets? I h

The DPM User ExperienceWritten by Tori Firewind, IoT EDC Team As discussed in a previous post, DPM is a tool designed to be beneficial at all levels of a company, from the operators monitoring automated data on production events from the factory machines themselves, to the production supervisors who need to establish, task out, and track machine maintenance and improvement measures. DPM also engages the continuous improvement and plant leadership, by providing a standardized way to monitor performance that ultimately rolls up to the executive level. The end users of DPM are therefore diverse both in how they access DPM, and how they make use of its various features. One of the perks to building DPM on top of the ThingWorx Foundation is that many of the webpages (called “mashups”) within ThingWorx are already responsive, and any  which aren’t responsive OOTB can be modified and custom designed for different size viewing screens to ensure that if necessary, end users can a

I am interested in knowing what are the tools you all are using to automate Thingworx app deployments for the following scenarios.1) For deploying in controlled environments 2) How to deploy apps into new development environments Thanks,Preeti

I am trying to install ThingWorx foundation postgres 9.3 in a windows server 2019 machine but fails at the end of the installation. I've looked up the errors (log attached) and found that is related to an issue with the installer directory having spaces but I've moved it around and it's not helping. I would appreciate some help with the issue, thank you.

Hello I am getting following error when trying to start my Tomcat services . Twx version is 9.2 [L: ERROR] [O: c.t.s.s.l.LicensingStateMachine] [I: ] [U: SuperUser] [S: ] [T: main] Unable to fetch license file with device id <Device ID>.[L: ERROR] [O: c.t.s.s.l.LicenseFetcher] [I: ] [U: SuperUser] [S: ] [T: main] Unable to process capability response because Storage anchor break found.[L: INFO] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: main] Unable to read trial license file. Attempting to load as Paid license[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: main] [message: Storage anchor break found.] Any Help will be appreciated. Thanks

I am using eclipse to develop my Thingworx-Extensions application. Now after local development how do I compile and package my program and import it into Thingworx to make it run? The example in the documentation is not very clear, I did not succeed. Translated with DeepL by Emily on Apr. 25th, 2022. ---------------------------------------------------------------------------------- 我正在使用eclipse开发我的thingworx-Extensions程序，现在本地开发完成之后我该如何编译打包我的程序并导入thingworx使其运行，文档中给出的示例不太清晰，我没有操作成功。

Hello, I want to enable debug tool for a mashup can you please let me know how can this be achieved? Thanks