IoT & Connectivity

I use that widget with a mask like9999-9999-9999-a from desktop web browser it works fine,but from a mobile phone at the first number pressed, the cursor goes back of 1 and so the first group of 4 number is get in a wrong way.By pressing 12345 I get2345-1____-____-_instead of1234-5___-____-_is there a fix I have thingworx 8.5.16 

Hey Guys! As we can't import libraries into Thingworx, I have a problem regarding a time stamp. For my factory I need to generate the time stamp in the following format: YYYY-MM-DDThh:mm:ss.fffZ in UCT standard time.  When I use: var date = dateFormat(new Date(), "MMMMM d, yyyy hh:mm:ss"); The date returns obviously in the "MMMMM d, yyyy hh:mm:ss" format. I use this format, becasue I can't use "YYYY-MM-DDThh:mm:ss.fffZ" in the dateFormat-function, because then a failure is returned regarding the T and the Z.  I hope anyone can help me to return the actual UCT time in the following format: "YYYY-MM-DDThh:mm:ss.fffZ" 

I have a requirement where template "TW.RSM.Template.AssetWithTunnelsAndFileTransfer" needs to be used.I have downloaded "MED-61116-CD-091_F000_ThingWorx-Utilities-Core-9-1-0.zip" and tried importing the same. But unable to import utl-core.zip ( All other extensions are imported successfully). While validating extension error occurs as shown in below image. But nothing will be found in application log. Version Details: 9.1.0Please provide the solution to this issue. Thank you !! 

I have been using the collection since it's initial release in I believe 8.2. Prior to that I used the repeater widget.There are ALOT of possibilities you can do with the collection widget but the performance has always been a big issue and in 9.2 it seems like it may have gotten worse.Full disclosure, I realize maybe I am not using it as intended, but I can't find much on best practices and such to tell me otherwise. So, my current situation is as follows: I have a mashup that uses a collection widget to create an input screen.The collection widget is populated by a service that creates an infotable that will return at most 31 rows. Each row represents a day in a month. I loop through each day to return the results for that day if it exists, if not the values are empty.When I execute the service in composer the results come back in < 2 secondsI originally had the load behavior on the collection widget as load/unload. Which still wasn't exactly fast but I noticed all rows

Hey Guys!    I currently try to send payloads to my MQTT Broker. The MQTT-Broker is under a public IP. My target is to hit a button in Vuforia Studio which then sends a payload through Thingworx to my MQTT-Broker. The Broker is already connected to Thingworx & I am able to receive data in Thingworx and picture that data in Vuforia Studio. At the moment I don't know how to send payloads so it would be great if someone could help me getting one more step towards my goal.   Thank you in advance!      

Hello! Here an issues about menu,On the main master menu, when you enter into a mashup that contains another menu, the main menu button loses focus.Is there a way to keep the focus on more than one menu into a Master?Thanks in advancePier 

I want to download the source control entities folder structure present in an "Azure DevOps Repo" to a "Thingworx Repository" through API. Kindly suggest the service to be written.   Once the download is complete, I want to call Import Source Control Entities service to complete the deployment.

I'm working to create some container images for Thingworx and I'm looking for a way to script the import of Thingworx extensions, unfortunately the only documentation that I've found about that explains how to import using Composer. Is there any API or external call that I can do to import an extension?

Hi Can you help me about, How can i export real time data from thingsworx to Vuforia Studio ? Please

How to set height and width for container 9.2.3 thingworx version? Any css codes are there?

Hi Team, Suppose I have:-1. Ist Mashup which is having main service for collection data.2. 2nd mashup which is actually static mashup of collection having one button.3. 3rd mashup which is a popup and it opens after clicking on button in 2nd mashup. I want to refresh the ist mashup's main service on popup close, then how will I pass the popup close event from 3rd mashup to ist mashup? Thanks in advance.

Hello there,   I am trying to send a JSON as input parameter of a service that I created, from Postman, but I get the following error message :  "Unable To Parse JSON Request"   Here is the structure of my json :  {     "box" : 1531,     "date" : "2021-07-01 14:19:48",     "count" : [4,0] }   So I selected the follow inputs for my service : box -> number date -> string count -> ??? (I don't know what I have to put, I tried 2D, infotable, json, but nothing works...The parameter count is an array...)   Please could you help me to resolve my issue?   Best regards,   Thomas

Hello all, I hope to seek for some advice on upgrading the TWX version from 9.1.0 to 9.2.3 with Thingworx foundation for postgresql window installer. I read that i am able to use the Thingworx foundation to upgrade.    My current version of the TWX is as per followed: PostgreSql: 12.4 Apache Tomcat: 9.037 jre: 11.0.9   I checked with the PTC Release advisor that to have 9.2.3 pre-requisition is: PostgreSql: 13 Apache Tomcat:9:052.   I had using the Thingworx Foundation installer to attempt to install...it immediate show the following message. can anyone advise a proper steps to upgrade without have to affect my projects files in my existing Twx.? if i uninstall the existing version it will be wipe off, so it like a fresh installation, fresh database, everything new. is there anyway to upgrade "smoothly".....   Any advice? Thank you in advance, Best regards Newbie kek    

I have been trying to connect the Azure IoT hub to my Thingworx platform. I have followed every steps in documentation and ab able to get cx-server in platforms monitoring>connection server. But the thing which I have created is not able to connect to the Iot hub connector.ThingWorx platform: 9Thingworx-Azure-IoT-Hub-Connector-4.2.0.4 

Hi all,   In mashup, I have a dropdown to select/change language for the user.     Whenever dropdown value changed I'm setting user language preference through service. The problem is localization values are not updating until I refresh the mashup manually. I tried using navigation function also still didn't work.    Could any one help me to solve this. I want localization value should be updated automatically    /VR

What is the purpose of State panel in Thingworx? I don't find any documentation on the same. It seems default widget available in Thingworx 9.2.

In a Thing, Made an Service Testing2, In this calling a Service(AddAlertEntry) from DataTable, when this is executed normally/Individually works fine.When the same service(Testing2) is called from an subscription for every 15mins gives the following error:  Error in: Test_Thing.Testing2 javascript service. Message ::TypeError: Cannot call method "AddAlertEntry" of null (Testing2#1)  AddAlertEntry Code:  logger.warn(Code+ " " + Asset+ " " + Time+ " " + Alerts+ " " + Priority+ " " + Status+ " " + AlertDuration+ " " + UserInformation+ " " + Resolved); var values = me.CreateValues(); values.Code = Code; values.Asset = Asset; values.Time =Time; values.Alerts = Alerts; values.Priority = Priority; values.Status = Status; values.AlertDuration = AlertDuration; values.UserInformation = "Shashi"; values.Resolved = me.GetMaxID()+1; var params = { values: values, }; var result = Things["ActiveAlert_DataTable"].AddDataTableEntry(params);   @paic &n

Hi, Does ThingWorx Foundation 9.2 installed in windows support HA clustering? I see that in the help document (https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/ThingWorxHighAvailability/OverviewOfThingworxHighAvailability.html#wwID0EBQX5B) the architecture diagram has the TW Foundation supoprted but why does the release matrix say that the TW Foundation HA with windows is not supported?   Thanks in Advance, SV.  

Apologize if this has been asked before, can't seem to find a similar question on the forums.   Is there a way to load a large number of properties into a Thing at once? I have over 450 Boolean alarms from Kepware I'd like to load into a Thing so I can monitor them in a Mashup. I could do "Manage Binding" and load all tags; but each tag in Kepware has the name of the PLC tag address so I'd have to change the name in "Manage Binding" one by one which will take a long time.   Anyone have any ideas?

Hi, We were not able to find any document about Tomcat Key Pair Alias Name & password. What should be given in that section or is there any document pertaining to this topic?   Thanks in advance, Shalini V.

Hi, We are experiencing this issue everyday. The ThingWorx suddenly goes blank and works only on restart of tomcat. The system specification are properly maintained as per the document but still the heap size goes very high and thingworx goes blank or gets stuck. Once we restart the system, it works again. How can we resolve this issue? I have attached the logs.   Thanks in advance, Shalini V.

I want to show multiple icons with respect integer using "Value Display and State Formatting".Ex:1 - Icon 12 - Icon 23 - Icon 3Others - Icon 4 But, I don't want to display integer value(1, 2, 3, Others). 

Hey Community Members –I have exciting news to share! Last week, PTC announced that ThingWorx was recognized as a frontrunner IIOT Platform in four leading analyst research reports on the industrial software market. In alphabetical order, the reports PTC/ThingWorx was named in were:ABI Research’s Smart Manufacturing Platforms Competitive RankingThe Forrester Wave™: Industrial IoT Software Platforms, Q3 2021The Gartner® Magic QuadrantTM for Industrial IoT PlatformsIDC MarketScape for Industrial IoT Platforms and Applications for ManufacturingNot only is PTC the only company included in all four reports, but it also placed as a leader in all four, which hopefully makes you feel confident in your choice to use ThingWorx. The research criteria the analyst firms use to make selections is unique to each firm, but to us, all of them measure the value ThingWorx can bring to an industrial business. What value does ThingWorx bring to you? Stay connected,Rachel   &nb

TWX Version:   ThingWorx 9.1.0-b10877 When I click add it creates the new row and allows me to enter in the information.  However,  when I click save it does not invoke the service  (editing works fine)I have also tried this on Thingworx version:  9.2.0-b30   and it works fine

Recently I needed to be able to parse and handle XML data natively inside of a ThingWorx script, and this XML file happened to have a SOAP namespace as well. I learned a few things along the way that I couldn’t find a lot of documentation on, so am sharing here.   Lessons Learned The biggest lesson I learned is that ThingWorx uses “E4X” XML handling. This is a language that Mozilla created as a way for JavaScript to handle XML (the full name is “ECMAscript for XML”). While Mozilla deprecated the language in 2014, Rhino, the JavaScript engine that ThingWorx uses on the server, still supports it, so ThingWorx does too. Here’s a tutorial on E4X - https://developer.mozilla.org/en-US/docs/Archive/Web/E4X_tutorial The built-in linter in ThingWorx will complain about E4X syntax, but it still works. I learned how to get to the data I wanted and loop through to create an InfoTable. Hopefully this is what you want to do as well.   Selecting an Element and Iterating My data came insi