IoT & Connectivity

Hi Friends  Please provide configuration manual for to connect KepserverEX to OSI PI  through OPC DA -DCom

Hi,i am trying to execute postgres database store procedure in thingworx but unable to get the data, it is showing an error in database logs like "cancelling statement due to user request", but if i am trying to execute the same store procedure in postgres it is giving me the data. i checked some thingworx articles and there they are saying to refresh the database connection or increase the database thing time limit, i tried these two approaches also but not getting the data. Please give me the solution on this as soon as possible. 

I'm using ThingWorx 9.6.3 and adding tags to a Thing using the Manage Bindings feature. The properties get added as read-only by default and are not set to be persistent or logged.Is there a way to bulk edit these properties after binding them to enable persistence, logging, and set the appropriate dataChangeType (like ALWAYS or VALUE)? I don't see any bulk edit option in the UI.Any suggestions on how to handle this efficiently would be really helpful.

Hi all, I am wondering if there is a specific reason that Master cannot be bound in thingworx mashup builder. I have a mashup in one project that I want to use the same master on as all of our other mashups but the master is located within our main project with stuff to be commonly used among all projects. This creates a dependency issue preventing pushing between projects and I am not sure if there is really a good way around this, but if I could just bind a string like "KT.MasterMashup" to the Master parameter then I could solve that dependency.   

I am using ThingWorx Platform Release 9.5 and DatecodeF000I would have a "general" question about the Combo Chart widget. Unfortunately I did not find any examples on the internet. I see that with a combo chart I can have multiple y-Axes which is great. Now I saw that you even have the possibility to have it stacked. Which would mean in my opinion I have multiple y-Axes therefore multiple lines but they all have there own space. Not all together in one graph but stacked as I would need to have it. Now I played a bit with the widget and tried out what I can do but unfortunately nothing happens when I choose the Stacked option. I mean there are a lot more parameters then that i tried to correctly fill but in the end result nothing happened. So I would kindly ask you if there is a better description on how to obtain this stacked result that i definetly need or is it maybe a bug that this is not working?

Hi,  Tried below code but no luck @supports (ptcs-style-unit: "PTCS-CHART-AXIS") {[part=tick-label] {font-family : 'Segoe UI' !important;}} Please provide custom css to effect x-axis and y-axis tick labels of line chart.

Using thingworx 9.6 I have infotable data shown on a ptcsgrid I want to apply a "static" filter to hide some rows based on a value (NOTLIKE), and I would use the queryfilter  parameter. Note that I don't want to filter at service level when generating infotable data because in other objects I need to have all the rows. I may leave on the ptcsgrid the "filter box" visible on the mashup to filter the visible data, but this should work  after the queryfilter, just on the visible rows Is there a way to apply a static  queryfilter , not using for example a ptcschipdatafilter ?I tried with an expression with output type queruyfilter, but it's not clear how to "code" the filter

AbstractThis article explores an approach on how to optimize ThingWorx thread usage during service execution. It addresses common scenario where the Event Processor executor thread pool can become saturated, which can lead to queuing and slow responsiveness to users. This article is a proposal for configuring and optimizing services, with an example.Please, use the post comments to provide feedback or suggestions.All used capabilities are 100% ThingWorx OOTB.In the following, the acronym SETO (Service execution thread optimization) will be used to refer to entities and their capabilities. IntroductionDuring the execution of a service, events trigger a subscription that runs in a new thread. In addition to the best practices for timers and schedulers, SETO uses this mechanism to parallelize the execution of a service across subdivisions of a population of Things.When using ThingWorx, clients often encounter issues related to the regular execution of services such as "get data" or "

Hello everyone,My goal is to open pop-ups of different sizes in an SVG plan when clicking on different elements. For this I have built a service which calculates the required parameters for a navigation. Additionally I open different mashups in the navigation with different mashup parameters. In order to be able to bind them all in the navigation function, I have generated a dummy mashup with all existing mashup parameters (see images).This works wonderfully in practice. However, in the background I am bombarded with error messages in the application log.These are as follows:Unable to dispatch [ uri = /Things/PersistentSessionfd8e1b3e-6e94-4cad-8e77-523fc0aa8f90/Services/AddDynamicRemoteSubscription/]: Unable to Invoke Service AddDynamicRemoteSubscription on PersistentSessionfd8e1b3e-6e94-4cad-8e77-523fc0aa8f90 : Validation Failure: Attempting A Dynamic Subscription To An Invalid Property [thingName] on [Lageplan_SVGVerwaltung]error executing APIRequest Message: Validation Failure: Att

Hi @YT_10897741 With reference to this topicI have just installed this extension in my thingworx 9.3 and it would be great if you would let us know that how to use this extension. So our use case is that there is a template like page which i can create in mashup. user has to fill it and then we create a pdf of the mashup and save it somewhere. The question is how can i create a pdf with this extension in the mashup... please let me know..

Durable Queues Are Hereby Tori Firewind, Principal Cloud Architect IntroductionWell folks, the durable queue is here, and it is… durable! We tried everything in our dev ops arsenal to bring it down, but no matter what we threw at it, Event Hub stayed up. No data was lost in any test scenario. ThingWorx 10.0 is a remarkably more mature and stable offering than ever before with its new use of Kafka to prevent data loss, as well as internal queue management and queue diagnostics features. As we announced last quarter, new diagnostics features allow us to record diagnostic data from the moment a problem starts, ensuring RCA can begin immediately, without further time spent waiting for issues to occur again. These are highly configurable, and PTC is ready to support customers opting-in to acceleration-based diagnostics! Coming out now is the new internal throttling mechanism within ThingWorx, which ensures that even when queues max out, regardless of what those queues are doi

  I am storing array in sessionstorage. I'm able to update the array using  sessionStorage.setItem(Op_withoutSpaces + "_" + i, array);   but i couldn't remove or clear the array in sessionstorage using below code.  sessionStorage.clear(Op_withoutSpaces + "_" + i); sessionStorage.RemoveItem(Op_withoutSpaces + "_" + i);   Let me know what is wrong in this.

Using thingworx 9.6 cloud hosted .has anyone used the MarkerField field on that widget ?I tried using this field as IMAGE and IMAGELINK format but seens not working in any way ...there is no doc ... may be because it's not supprted any more? I'm now using the markerformatting to change the marker (using an integer field to select a style through a state-definition), but would use a specific "image" field passed directly on the infotable data ...

Hi,   Please help me with css code for combo chart that effects tick labels   using Thingworx 9.6.

During testing of our Application post ThingWorx upgrade from 9.3.8 to 9.6.1 it is found that a custom theme which does not had any visibility permission setting in 9.3.8 was not getting applied to the Mashup in runtime for the non-admin users.After adding Composer Organization in visibility permission for the style theme, it is getting applied and the UI is rendering properly. We wanted to know the reason behind this. Is there any change done with respect to permission.

Need to resize the width of the upload widget. Tried following css codes. It's applying but somehow overridden by default size (300 px). #root_pagemashupcontainer-2_fileuploadext-33-bounding-box{ width: 240px; !important } 

I'm not able to see the Timestamp and Quality column in Kepware OPC quick Client. How can I bring it back?  

I have thingworx ThingWorx 9.6.2-b447 (PTC cloud hosted) I have a mashup#0 with a mashupcontainer widget set it to open mashup#1. All is fineI also have a button on mashup#0 to trigger the refresh of the mashupcontainer (clicked action linked to Refresh) ... because I want to reload the cotained mashup#1 By pushing the button, the refresh of mashup#1 seems to not happen.Just mashup variable passes through mashupcontainer, but the refresh action is not done ...What I'm doing wrong ?

In Thingworx 9.6 , below code works for grid headers. Please help me with part detail and code that effects font inside each grid cell @supports (ptcs-style-unit: "PTCS-CORE-GRID") {[part=header-label] {font-weight:700 !important;font-size:14px !important;}}

We currently have 5 modbus suite kepwareEX6.x licenses and i need 3 of those switched to Allen Bradley Suite Licenses.  With software support, can the license suite be switched to AB for the 3 modbus suite licenses?

Steps to customize a service which export infotable data to xlsx format

  Question: What is the best way to use Git with ThingWorx? Disclaimer: Please note that, while the ThingWorx Git Backup Extension is a very useful tool, it is not a PTC product, nor is it supported by PTC.   After the release of ThingWorx 8.4 two weeks ago, are you looking for even more? Can’t get enough of ThingWorx? Good thing—because we’ve got you covered.   We have just released Version 2.0 of the ThingWorx Git Backup Extension! Reach out if you'd like to learn how to obtain access to it.    In the newest version, you’ll find: Major UX improvements and UI restyling. The extension now includes a new page called GitBackup.Main.Mashup, which offers access to all the functionality previously available in the Home Mashup (see below). GitBackup.Main.Mashup is now the single interface for all the GitBackupThings in the system; you’ll no longer need to go to Composer to manage them individually.New ThingWorx Git Backup Extension 2.0 Support for q

Dear PTC Support, We are currently developing a custom extension to connect ThingWorx to an Amazon Redshift database. Due to our company’s security policy, we are required to use IAM authentication to access Redshift, which makes it impossible to use the standard JDBC Extension provided by ThingWorx, as it only supports username and password authentication.We have reviewed the technical article CS293064, which describes how to connect to Redshift using standard JDBC methods. However, this approach does not meet our security requirements, as it relies on static credentials rather than IAM-based authentication.We would like to develop an extension that can connect to Redshift using IAM authentication and functions similarly to a DBThing, specifically being able to use SQLQuery, SQLCommand, and other typical database interaction services within ThingWorx.Could you please provide guidance or documentation on:How to properly develop such an extension that supports IAM-based authenticat

Hi, i want to make a mash-up using drop down and numeric entry. I have three numeric entry for my 3 columns in my data table. And I also have 1 drop down list for selecting which rows this numeric entries will fill. I am using addorupdatedatatableentries services. The thing is my drop down is not connecting to the numeric entry and my addorupdatedatatableentris services.I choose on of my area_id in drop down, and input my 3 numeric entries. when when I executed the service using my mashup. My data table is not updating, instead It created a new row using "1" as area_idea. I attached my dropdown list, numeric entry, and button bindings.How to make my selected drop down list as updated area_id for my data table?

IntroductionIn the dynamic landscape of IoT and industrial applications, development teams often face challenges such as limited visibility into application behavior, fragmented tooling, and time-consuming troubleshooting processes. To address these pain points, PTC has launched a DevOps initiative aimed at strengthening the ThingWorx low-code platform. This initiative delivers key enhancements in debugging, source control, monitoring, alerting, logging, and AI-driven development support. As ThingWorx continues to evolve, our commitment remains centered on improving the day-to-day experience for both developers and administrators. We've been listening closely to your feedback—this new project reflects our response, focusing on smoother DevOps integration and empowering users with deeper control and visibility into their applications.While many enterprises already rely on IT-recommended tools to manage the application lifecycle and Day-2 operations, PTC is committed to complementing the