IoT & Connectivity

I'm running my ThingWorx composer on IE 11.1139 creating my first ever Mashup, and when entering the design "mode" the page gets stuck loading, and I'm unable to do anything else in the composer also..   Any assistance or ideas for a fix would be greatly appreciated.

Hi,   I am using a Trial version of Thingworx Foundation and am importing Manufacturing App extension. I am getting the below error, and none of the tiles are shown.   Error: CouCould not load "PTC.SCA.SCO.AssetMonitor.AssetList.AssetListContainerMashup". Reason: 403 - You don't have a valid license. Ask your administrator for access to the following license feature: twx_asst_advld not load "PTC.SCA.SCO.AssetMonitor.AssetList.AssetListContainerMashup". Reason: 403 - You don't have a valid license. Ask your administrator for access to the following license feature: twx_asst_adv     Regards, Sri1

Hi, The engine that's used by ThingWorx JavaScript service is Rhino, it supports calling java directly as following :  . However , the similar usage doesn't work in ThingWorx JavaScript Service :    How to make it work in JavaScript service ?    Regards, Sean

Hello everyone,   I have a simple mashup where I want to display data coming from a value stream. I have a remote thing connected to a KepServer Gateway that retrieves sensor data each second. In the mashup builder, I add the queryPropertyHistory service for the data.   Now I insert the Line Chart (Version is Thingworx 9) and link the data from the query to the chart (I choose three signals for the Y Axis and the timestamp (DATETIME) for the X Axis. I also choose maxItems for the query (e.g. 1000).    Now when I open the mashup, the data is loaded and shown properly and is also refreshing and adding the latest data each second. The problem is, that the X-Axis is way to widely scaled for the data points shown (see screenshot). My expectation would be that the X-Axis is limited to something like minimum timestamp in the data query to maximum timestamp in the query (and the window moves with the data). How can I achieve this?     I tried using the 'XAxisMini

Hi all, I'm newbie, I have a platform to send data in the syntax [CS*YYYYYYYYYY*LEN*WAD,Language,location data]. What protocol do I need to TW to get the data.

Hi,   I'm deploying Thingworx entities as an git extension from Dev to test server, which makes entities non-editable. i.e xml of entity will have new tag as <aspect.isExtension="true">. As well as DELETE option is disabled.   I have already tried removing this tag and save xml and re-import but no luck.   How to revert or make that entity editable again?

Hi,   We will be using a cloud set up where Kepware will be running on edge device and Thingworx connected to it from a cloud platform. So our IT team for setting up security and firewall, wants to know what communication protocol is used between Kepserver and Thingworx.     Regards, Sri1

Hi team,   In 8.4 I can see session variable LastAssetChange while creating a mashup. But in 8.5, It is not present. Can someone please let me know where can I find these and what is the specific use of this LastAssetChange variable.   Thanks and Regards,

The selected text of a dropdown widget is not showing up when the service used for the data field (dropdown) is triggered again after the mashup load. I have checked both the services output its working perfectly. I have binded the selected row of the service to a label widget so whenever there is a selected in the dropdown the label gets the data. But when the service for the dropdown is triggered in the middle (example using a button click) the selected text value goes away and the label no longer shows any data. Even if i open the dropdown box and select the same value it wont show up. Only if i change my selected, i can see the data back in the label widget

Hi everyone, this is my first post on PTC comunity and I thank you all in advance for the support. The use case that I intend to develop with the thingworx platform is a tool for creating dashboards. In particular, the end user must be able to drag widgets (starting from a special "widget-column") in his work plan, and drag the data that will have to populate these widgets from another column (a "data-column" that contains all the data from DBs and other sources). I am attaching a photo with the idea of ​​the final product.   I decided to write here for feedback on what approach to use to develop this solution.My doubts are mostly about widgets: starting with the platform, I haven't been able to extend drag-and-drop functionality.I therefore thought that the solution could be to use the SDK by developing my widgets with these additional features.But reading the documentation, I came across the concept of gadgets, and I have doubts about what is the right practice and I would li

Hi, I came across a very strange observation.   I have an user added to a custom user group and this user group has certain permissions .Once that user clears cache and cookies from browser,that user getting removed from the concerned group automatically in the composer.   Any idea about this?   Thingworx version 8.5.4.

Hello guys,   I have a service in ThingWorx 9 where I am trying to use the GetJSON from ContentLoaderFunctions to get the data for a ThingWorx project but I get the following error: " Message :: Invalid Content Type: text/html". I checked the logs and there are no other errors.   I tried to do this request from Postman and it works fine. Also tried a PostJSON and it works fine, so the appKey it's ok. I also tested the javascript from below with ThingWorx 8.5 and it works without any issues...but for ThongWorx 9 it simply does not work.   You can find below the javascript code from my service:   var params = {   headers: {     "appKey": "6b2c8c8b-423e-5a56-c321-5e378ff55662",     "Content-type": "application/json"      } /* JSON */,   url: "http://localhost/Thingworx/Projects/daniel_test_99" /* STRING */};   var result = Resources["ContentLoaderFunctions"].GetJSON(params);   If it's impor

Hi Developers,   I have a mashup containing four images. I want to navigate to other mashups by clicking on these images. I have configured navigate function and was successful in binding it to a button, but I want to achieve this on click of image. I have attached images of my main mashup and function I created. As Navigate function can only be configured for button, kindly suggest how to achieve navigation to another mashup by clicking  on image

I am also getting this error.  Are you generating alerts based on a KEPServer/Industrial connection?  I found that if you put the User tied to this connection in the Administrators group, the alerts will send email notifications.   I think OOTB Manufacturing Apps sets the default user for KEPServer connections to "Administrator", but for security we created a separate user and gave permissions per: https://www.ptc.com/en/support/article/CS279741    I've been trying to play with permissions to get the email to trigger, but I'm thinking it might be a background setting that we don't have aaccess to.

I would like to find/create a way to make a command or routine that will make the assitant stop responding to "hey google" temporarily, either for a specific amount of time or until I turn it back on. Are either of these even possible? I am a newbie so I have no idea what I'm doing!

Hello,   do someone know how to prevent the Changed event(f.e. Datetime Widget) to be thrown when the Mashup is loaded.   I have the following Issue.   I want to call a service for data extraction during Mashup loaded and when the Date changed. When i reload the page the service get called twice (Mashup Loaded + Changed Event of Datetime Widget).   Any ideas how i can only call it once without adding a button for "reload"  

Hi All, As we know, to interact with PLM systems, PTC has already provided us Navigate framework which uses Integration Runtime subsystem for interaction. I need to know is there any other way possible to fetch data from Windchill PLM and use in Thingworx without using integration runtime subsystem. Or internally it is mandatory to use Integration runtime subsystem if we have to communicate with other PLM / SAP systems?

Recently I have been working with the advanced tree grid in Thingworx 8.5 and I had to put headers for the childs which were not as per the parent headers. Could not find any option to do so.      I tries configuration as JSON using Service also but did not find any Key to configure child columns.   I would really appriciate any help on this.   Thanks !!

Hi, I have created the style theme and linked in the mashup in Thingworx 8.4.   Kindly Let me know what are the steps next to do 

Hi everyone,   My environment: thingworx 8.5   I'd to know how do I put the value on the bar chart? Follow the example below:   I think that I might use CSS code because there is not the option in the Chart Properties     Regards, Leonardo

Hi hoping you're doing well   I've a service that the output is a infotable with a data shape   And I use the output in the example mashup that I've   Now I want to use part of the output (1 table column) to fill a List, can I do it with the same service or do I need other?   Can you give me a coding example?   Best Regards, Marcos

Hello, I have recently imported the Mail Server Extension (v3.4) in to Thingworx v9. Configuration of the inherited Thing is: SMTP Server name configured, SMTP Server Port 25, no authentication   When manually invoking the SendMessage Service I get the following error message: Unable to Invoke Service SendMessage on MailServerThing : Couldn't connect to host, port: localhost, 80; timeout 30000   This says to me that it's still trying to connect to SMTP server on the local machine through port 80, despite the configuration.   Any ideas? Thanks

there is a data stream from the robot. the data changes, but the data in the stream is not updated. how do I make the stream auto-update?

Hello,           I'm using collection widget, In base mashup use one dropdown and label and bind data to dropdown I want to pass dropdown id parameter to collection mashup please suggest How to pass dropdown id parameter to collection mashup ??or which function is used for this?   Thanks in advance

Hi,  I signed up for the hosted server trial - have about 27 days to go.  I'm able to connect through the REST API and postman to my server, however Thingworx Academic Simulator doesn't seem to connect - I get the messages(after a 10 second timeout) - 'Unable to connect, check your port' - looked at the code for Thingworx Academic Simulator (which is an electron/node.js app) and it seems that the interface is just sending a REST API call to /Thingworx/Things before issuing that message (which seems to be the default one). Can't understand why the TAS isn't working when the REST API does in Postman with 200 OK.  Any idea what's going on?  Have checked my firewall etc and nothing is blocking.   My settings: Server URL: pp-2010211547rh.devportal.ptc.io Application Key (used a member with privileges on things as well as administrator) Port: 8443 (or 443 - both work with REST API) Secured Server checked on