IoT & Connectivity

Hello,   I have a customer using Thingworx 8.5 on Linux with Postgres and using a temporary license, They can create things using the composer, no issues, but whenever they try to create a thing using the REST API, they get an error saying that "LICENSE IS NOT INSTALLED", as you can see attached,   Please, any ideas? Tks, Chris

All..   I have a stream with data coming in. I'd like to create or use a service to update stream entries.    End goal would be for the service to have 3 inputs (start,end,tag) so the service would add the "tag" tag to all entries between "start" datetime and "end" datetime.   I see the built in "UpdateStreamEntry" so I suppose I could query all stream entries between the two datetimes, and then loop through that entire query result calling UpdateStreamEntry each time.   However, I'd like to know if there is already a pre-built function to do this?   Thanks

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Good day All,   I am trying to provide non-administrative user permission to view the Application and Script log in Thingworx 8.4.7. This is similar to this case:  https://community.ptc.com/t5/ThingWorx-Developers/Monitor-Log-Access-in-7-1/td-p/520204   However, in the new composer the System - Logs are not available anymore to change the permissions.   How do I go about doing this in the new composer?   Thanks, Johan Bester

I've upgraded Thingworx from 8.4 to 8.5 and realized that tooltip feature has gone from the most widgets where it was available.  I need a widget which shows different pictures (actually icons) are set dynamically, and dynamic tooltip (a string from some service), which I can format (at least set style). Before I used ValueDisplay, but it's new implementation does not allow it anymore. Widgets ptcsimage/ptcsicon don't have tooltip neither. I've found it only in Gauge, but I don't need a needle. Could you advise a widget if such exists, or it will be fixed?

I am getting an issue saying 'for each is only available in Mozilla JavaScript extensions (use moz option)'. I am trying to add rows to my infotable using data being pulled in from a JSON file.    Is there another way to do this? Thanks!

Hi,     What is the best way to open a popup window only if a condition is true? I would like to open a popup only if a record is selected from a grid. My initial shot was keep the MashupName parameter empty on the Navigator and setup if the condition on the Validator is True, but I don't know how to create a MashupName object to be returned from the Validator.

I've currently have a task to create a grid view with sub headers like a picture bellow. I've struggled with this for few days but haven't got any clue to custom girdview header like this. Can anyone give me any ideas to handle that. Thanks alot!

Hi guys, I've a question regarding Value Stream transaction. My platform is 8.5. Now I have a Thing, which has 20 attributes and a Value Stream assigned for it. I wrote a service to read data from a Data Table and to update all these 20 attributs in the same time. After running service, I found 10 attributes are updated in one record of Value Stream, and the other 10 attributs are updated in another record of Value Stream. But I need to make sure all 20 attrubuts are updated in the same record of the Value Stream, I need this information for Analytics. Do we have some kind of transaction mechanism of Value Stream? Or any other way to make sure the timestamp are same? Thanks a lot!

Hello, I would like to display alarm and warning limits on both ends. Meaning i should display Alarm >80 and also < 10 Warning >60 and also <30 And value between 30 and 60 is normal   How should i set my state definition to achieve the same and if cannot achieve through gauge widget then what is the ideal work around to achieve the same.   Attached image for reference.    

Is it possible to disable one of the options in menu for a particular user in Thingworx 8.5  

Hi ,   I am using the Grid advanced .After binding the data in grid,last column values are not displaying.     Regards,Sagar

Hi   I have a doubt regarding Thing Templates, when I am using a thing template inside a mashup I am not able to get my custom services. But if I am using the thing templates by ticking the dynamic box then I am able to get my custom services. While using the custom services from the dynamic templates they are not working as written.   I would like to know the exact reason.   Thank You and Regards Srijith

Dear everyone,   we are currently making our first steps with ThingWorx as an organization. We have version 8.5.0 of ThingWorx SCP Premium including Foundation, Asset Advisor, Connectivity and Application Building. So far we created some small applications via Mashups and we use the FactoryConsole as central entry point to our system (we added all custom apps also to the FactoryConsole).    We are facing massive challenges when it comes to efficient management of users, roles and permission, though. The system seems very complicated, especially when you want to change permissions for already created mashups etc, because permission settings are not inherited by a project or whatever (do I really need to change settings on each and every thing inside a project?!).   Basically, we only need two different user groups: one being the group of "Developers" that have access to the Composer and to everything else, except user and permissions management which is done by the A

Hi, I recently installed Thingworx Flow 8.5.0 on an EC2 instance (Red Hat) with the given installation-routine. If you want to enable https you have to type in a domain name during the installation which is then used when you access the platform.   Is there a way to use Thingworx Flow without a static domain/ip. Because the EC2 instance changes its public IP if restarted and then it's not usable anymore. I know that you can create a static IP for an EC2 instance, but that wouldn't help my use case here.

Hi,   We are using 'SetConfigurationTable' service to update the database configuration (connection url, username and password). After executing the service, I am able to see the updated values in "Configuration" tab, but it does not update the "isConnected" to true. And therefore we cannot invoke anything in the database.   The 'password' is set as string (non-encrypted), does this need to be encrypted before setting it? In that case, how to encrypt this value?   I also tried invoking "SaveConfigurationTables" and "RestartThing" services after "SetConfigurationTable", but that didn't make any difference. Please suggest a working solution.

Hi all I am new in javascript coding and hope some of you can help me in proceeding with my problem. I am using ThingWorx 8.3.7.   I want a label-widget to be displayed with either the text "Connected" or "Disconnected" on my dashboard to show if the machine is connected or not.    I am working with two properties: Boolean: isConnected when boolean is true: the text should be "Connected"  when boolean is false: the text should be "Disconnected" String: ConnectionStatus I have tried to create a simple subscription (see script and picture below) with the if/else statement, but when the mashup is loaded the label is not visible with any of the texts. I used the GetPropertyValue service and bound the ConnectionStatus string to the label-widget.   Am I missing anything or writing the script/statements wrong? (eg the booleans false/true value) Or is there a better way to achieve this?  Please let me know if you need further information 🙂 Thanks, Michelle

嗨！大家好！ PostgreSQL已正确安装。 我在PostgreSQL中创建了一个名为“ twdata”的数据库。 当我通过以下消息配置PostgreSQL连接信息时出现问题：“ twdata数据库具有ThingWorx安装之前的表”。   如何解决问题？

Hi! Everone! PostgreSQL has been installed correctly. I created a database named “twdata” in PostgreSQL. A problem occurred When I was configuring PostgreSQL connection information with the message that "twdata database has tables that predate the ThingWorx installation".   How to sovle the problem?

Hello everyone; In link bellow i can see that we can import one or more entities using rest api.  https://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/index.html#page/ThingWorx%2FHelp%2FGetting_Started%2FImportingandExportinginThingWorx%2FManuallyImportingandExporting.html%23   I would like to do Export as ThingWorx storage via Rest API and make that request daily bases.   Is it possible ?    We are using ThingWorx Foundation 8.5.   Thanks!   Murat

Hi,I have met an issue of lookback data in Analytics.Now I have a time series TTF data, and trained a model with lookbacksize of 16.And I mapped input features with nasaTTF_inputThing, with Value Stream configured.Then I updated the nasaTTF_inputThing to trigger the Analytics Event.You can see that all features are updated in the same moment.But the Analysis Job shows that for the input data, 15 of 16 records are from same row, only last record is from previous row of Value Stream.My understanding is that the so called lookback (with size 16) data should be coming from the previous 16 records of the Value Stream of nasaTTF_inputThing.This issue makes time series prediction failed.Can you please help to check - is there anything I missed or configured wrong?Thanks a lot!

Hello Experts,   I have 3 SQL queries- services as follows, each of them returns separate infotable containing different number of columns (See attachments). I have configured a list widget to populate the list of these services and I want to execute selected service when selection is changed in list.   To achieve this I am trying to write a java script service, but I am facing a issue since each of above services has their specific datashape as per their result. Could anyone helpout me to write this service to dynamically update the datashape of this java script as per the services which are being called by it or selected by list widget   Just for info, I am quite new to JS, so expecting your reply accordingly.     Thanks; GS

Hi, I just started with Thingworx Industrial Connectivity 8.4.66. But I am getting alerts on my PC that there are some time-limited features. Is there a way to get rid of them, not by turning off the notification on my PC?   Thank You! Naeem

I'm unable to create a connection between KepServerEX V6.7 and Thingworx v8.5, both running locally on the same machine.   I have tried the recommended troubleshooting to no avail: 1.Verify that the host, port, resource, and application key are all valid and correct. Confirmed. 2.Verify that the host machine can reach the Composer on the ThingWorx Platform. Confirmed. 3.Verify that the proper certificate settings are enabled if using a self- signed certificate or no encryption. Confirmed.   The KepServer logs give me the following error: TW SSL_VERSION: Error tls runtime version: OpenSSL 1.0.2s-1 28 May 2019, does not match compiled version: OpenSSL 1.0.2j-3 26 Sep 2016   For background, I am using the 'org.apache.coyote.http11.Http11AprProtocol' protocol.

Hi   Can someone help me with the max frequency that data is allowed to send/fetch in thingworx?