IoT & Connectivity

Hi ,  I have a remote thing bound with Java SDK and the SDK calls the method updateSubscribedEvents to communicate with the remote thing.    The communication works well for about 2 months , but yesterday calling  updateSubscribedEvents got  errror "Timed out APIRequestMessage" logged , meanwhile, the remote thing become disconnected .  I tried the following code to wait and update , but pending event keep persistent as long as the timedout error occurs.  while (this.getPendingEvents().size() > 0) { Thread.sleep(5000); this.updateSubscribedEvents(2000); }   The thingworx server doesn't has high CPU/Memory/Disk usage when the error occurs.   I've also increase the thread number in the WSCommunication subsystem,  but it doesn't help.     ====================Trace log===================== 2019-12-25 15:32:38.512+0800 [L: DEBUG] [O: c.t.c.c.e.m.ConnectivityMonitorTask] [T: main] Initializing CommunicationEndp

How to Implement Caching in Thingworx. Any reference/pointers/samples will help.   Thanks  

Hi i am trying to connect thingworx to a public mqtt broker.   I have install the thingworx mqtt extension and have use the mqtt template to create a mqtt thing. However, in configuration when i input test.mosquitto.org or even 5.196.95.208. it still will not connect.   I have tried this both on my school's thingworx and the free trial webhosted thingworx but the result is the same   Please help.

Hi,   I am having a problem with Analytic Server. I have published a model and the prediction is done when a property changes the value. Is has being working properly, I tested it manually and I can see the jobs in "Analysis Jobs" but after some time it stopped working. I change the value of the property but nothing happens. I search from a error log on the analytics server but the last message on edge.log is this (no errors): " 2020-01-13 09:04:40 [ClientProcessor-3] DEBUG c.t.a.e.s.p.PredictionMicroserver - Starting BatchScore for goalField : temperature modelUri : results:/models/c3d64030-67eb-471a-9a6a-d591cf5297912020-01-13 09:04:40 [ClientProcessor-3] DEBUG c.t.a.e.s.p.PredictionMicroserver - Ending BatchScore for goalField : temperature modelUri : results:/models/c3d64030-67eb-471a-9a6a-d591cf5297912020-01-13 09:22:03 [ClientProcessor-3] DEBUG c.t.a.e.s.p.PredictionMicroserver - Starting BatchScore for goalField : temperature modelUri : results:/models/c3d64030-67eb-471a-9a

Hi   I want to change string size to 'Limit to 30 characters' but I can't choice it. Do you know how to change it?   Thanks.  

Can anybody explain me the difference between streams and value streams clearly ?

Hi  I connected a remote thing to bind the tags from the industrial gateway thing to fetch data from kepware. Although, the industrial gateway thing shows connected and also kepware is working perfectly, the remote thing always shows me disconnected. It was working fine a month ago. Suddenly it seems to be broken. Can anyone please help me fix this issue?    

Unable to Import/Export remotely bound properties of an asset using Import & Export equipment option available under Equipment tab of Configuration and Setup tile in Mfg. Apps. Whereas we are able to import & export local bound properties.   Basically I am trying to automate asset creation (with remotely bound props) in Mfg. Apps using out of box Mfg. Apps Excel Import functionality.   Is this functionality not available in current version of Mfg. Apps ? If not available, which entity & service should I customize to make it work for remotely bound properties. 

Hi, Is it possible to bind service of multiple grids to a single export widget in a single mashup?   Thanks, Shalini V.

Hi, I wanted to export the data that I have binded to grid. But, I am filtering the grid data by passing input. Based on the input, the grid data will be filtered. So, If I filter by order number only those filtered data needs to be exported. How can I achieve this?  I am mentioning the service that I am binding to grid.  switch(String(input)){ case "All": var params = {From: From /* DATETIME */,To: To /* DATETIME */}; // result: INFOTABLE dataShape: "Navistar_RejectedOrder_DS"sampleResult = me.Get_RejectedOrderAll(params); break;//case "Part Number": var params = {From: From /* DATETIME */,To: To /* DATETIME */,partNumber: partNumber /* STRING */}; // result: INFOTABLE dataShape: "Navistar_RejectedOrder_DS"sampleResult = me.Get_RejectedOrder_partNumber(params); break;//case "Job Number": var params = {From: From /* DATETIME */,To: To /* DATETIME */,jobNum: jobNumber /* STRING */}; // result: INFOTABLE dataShape: "Navistar_RejectedOrder_DS"sampleResult = me.Get_RejectedOrder_

Hi All, I am using PDF extension for my project on thingworx 8.3, but I cannot create pdf.It is possible to use the pdf extension on thingworx 8.3 and have anyone tested it successfully?   Thanks and Regards, Duong.   

Hi everyone, we built in our environment a CICD pipeline to deploy our Thingworx applications automatically.After importing all entities and extensions to a new thingworx deployment we would like to import the data of datatables too. We tried to import the data via http request like the Composer do.             var ImportTask = Resources["ContentLoaderFunctions"].PostText({ headers: { "appKey" : ApplicationKeys["MYKEY"].GetKeyID(), 'X-XSRF-TOKEN': 'TWX-XSRF-TOKEN-VALUE', 'Accept':'application/json', 'Content-Type':'application/json' }, url: Hostname + "/Thingworx/DataImporter?repositoryName=" + me.Repository + "&path=/MyRepositoryPath/" + exportDataDirName +"&IgnoreBadValueStreamData=false&WithSubsystems=false&purpose=import&usedefaultdataprovider=false&_="+Math.random(), ignoreSSLErrors: true }); logger.debug(me.name + ".ImportData: Import data triggered " + ImportTask);           After execution the in

Hello.   How can I add custom js library when thingworx start or runtime? I just know 1 way that modifying thingworx common js like 'mashup-runtime.js' directly. Is there any solution except it?    

Is it possible to have multiple markers at the same location?  I noticed that I can only see one marker when they have the same geocode.  I need to be able to see all markers that are located at the same location.  They don't split up even if I zoom in.  I can only view one of the tool tip mashups since the other markers are hidden behind the first one.  

Hi there, We kind a have a problem here.  We successfully upgraded to Thingworx 8.4. We have found that QueryThing extension (queryExecute mashups to be more precise) no longer works as expected. Buttons are gone and we cannot export displayed data to excel nor as csv.  We are using that extension and we have to make it work again. I have noticed that this extension is no longer present on the marketplace. I have narrowed it down to HTML text area. The whole output that needs to be displayed is generated via service getQueryResultAsHtml which returns HTML code. That code goes to HTML text area marked as readonly. On previous versions of ThingWorx (namely 7.3.8) that widget (HTML area) had not perform any safety measures (I guess) and appended the whole content to DOM. It was not very safe, but very convenient and powerful. These days are gone.  I tried simple <script>alert()</script>. No longer works. I would be able to circumvent this issue with Express

Hi   I am using Thingworx 8.4 and Thingworx Flow 8.4 I want to send SMS with Thingworx Flow when there is an event. How can I make it? If you have any idea, please let me know.    Thanks

Do we able export our subscriptions and services code to file ?

While configuring state definition,I have to enter values manually.But how do I give values using a service to state definition?

There's a ThingWorx Time Series Chart, I want to change the Y scale manually after auto-scale Y axis. Is it possible?

Hi, Is there any feasibility or method to find out the sources for the particular property update? Ex. I am having thing called "Thing1" with "Property1" (NUMBER). For "Property1" get value form "Service1" and "Service2". How i can find out these two services updating value for Property1?   Regards, Sathishkumar C.

While adding a http thing property in another thing, in the binding the http thing is not visible, soo, how can i use that property here; Please help me out.   Thank you.

Hi there,Follow the PTC University course Fundamentals of IoT Development with Whingworx M7.7 Getting Starged with REST. I created another request in POSTMAN which would PUT single value to the Thinwgorx Thing flawlessly. As I tried to use the Collection Run to PUT a series of values. I got 403 error. The only thing I changed is the Request Body, but I see no difference in the log.Both are {"mailbox": "some-string"}   I tried solution the in REST API test of simple service returns HTTP 403. go to System / Subsystems / PlatformSubsystem / Configuration. Check "Allow Request Method Switch" and uncheck "Filter Content-Type"   And it lead me to error 400. Meantime, Disable Metrics Reporting by deselecting the Metrics Reporting Enabled checkbox like the Calling service API from Postman - 403 mentioned.So, how to make POSTMAN Collection Run works with Thingworx flawlessly?Any response would be appreciated.

Hi,   I've configured an anomaly detection alert but it is getting "failed" status after being on "calibration" status for a long time.   My environment is: - Thingworx platform 8.3 and H2 on Ubuntu  - Anaylitics Server 8.3 on Ubuntu in a different virtual machine Analytics is working ok because I've created some models before.   I am following the link https://www.ptc.com/en/support/article?n=CS265488 but it is a little bit confusing because it is explained on a windows and without having analytics server installed before.   I am getting confused with the ports. In the video expains that it is using 8080,8081,8090, 8091. But in my case results models are on 8900 and training on 9400.    I can't find the resolution because I couldn't find where the problem it is. I will appreciate any help. Thanks in advance.    Olatz      

Hi,   Is there any way to have a default code snippet inserted when creating a new service? Similar to how some IDEs insert the main() function when creating a new file.   Thank you!

Hi,How to use and pass Value Stream data of Thing to ThingWorx Analytics Builder for building a predictive Analytics model.Thanks,Aditya