IoT & Connectivity

Hi,   The Data Export in 9.7 has moved to functions as per the Release update Documentation, and when I tried using the DataExport function to Export on the Dashboard/Runtime, I saw an Error in the Inspect window.     mashup-common-widgets-runtime.js?_v=9.7.0:1 Uncaught TypeError: Cannot read properties of undefined (reading 'DataName') at TW.Runtime.Widgets.dataexportfunction.doExport (mashup-common-widgets-runtime.js?_v=9.7.0:1:179477)     After the error in inspect, the data is not exporting   Thanks,

I am passing the below code in configuration json of grid. And I pass the selected row data in the tree grid for every mashup load. But autoscrolling is not happening.    "rows": { // Optional"selection": "single", // *{string} row selection setting. Options: 'none, 'single', 'multi'"defaultSelectedRows": "1", // *{string} default row selection setting starting with row 1. Options: '1', '1,2,3', '1-5,10'"minHeight": "56", // {string} row height setting in px.// "maxHeight": "100","autoScroll": true//, // {boolean} scroll to the selected rows on update or resize//"singleLine": true},

I am using ThingWorx Platform Release 9.6 and DatecodeSP2My colleague installed the Thingworx, while configuring license online, the Thingworx Administrator password showing error but with the same password he logged in the Thingworx in the browser.

Could not find the arbortext connector (both connector and extension) in PTC market place. Please share the location of PTC Arbortext Content Delivery Connector compatible with ThingWorx 9.3.x

Hello,I'm attempting to add a AutmationDirect CLICK PLCto our Kepware environment, but not seeing this option for the Automation Direct drivers Anyone ever configure one of these before? Thanks in advance

Hi.I have now managed to store the data selected in the graph in a list. By extracting the selectedItems from the list, the following INFOTABLE was obtained.I would like to create a function that uses these selectedItems as input.In this case, how do you create a data shape to be applied to the input InfoTable?I tried creating a data shape like this but it didn't work...  

Hello Everyone ,The remote thing is getting disconnected automatically. Please tell me what should I do to stop that ? when I  try to connect industrial Thing  it is Showing "Attempt To Write Property [IndustrialThing] Failed - Thing Not Running " version is 9.3.16

I have an application and i can send data using HTTP connector. How to add that HTTP connector in kepware?. If i change some data in application and send it through connector it need to be reflected in kepware.

I am currently using the Thing Worx Cloud version and need guidance on how to migrate or switch to the on-premises version. Could you please provide:1. The necessary steps or documentation for this migration?2. Any prerequisites or system requirements for the on-premises setup?3. Information on licensing or additional configurations needed during this process?

Kepware: Is there a way to disable the OPC UA client browsing option in Kepware or restrict the view to only configured channels or tags? Is it possible to disable the browsing feature in Kepware so that OPC UA Client users cannot navigate to other data? We would like to share the Node ID details with the customer.

I am adding this in case anyone else is looking for similar functionality. I wanted the checkbox to be invisible since I have it placed on a custom image. After customizing the styling and setting the styles to be 'no color', I was still seeing the focus outline. This focus outline would disappear after clicking the checkbox but I needed it to be gone always. I was able to get an invisible yet functional checkbox with this custom CSS:.widget-checkbox label:before {border: none}

I am using ThingWorx Platform Release 9.1 and DatecodeF000Autoscroll is not working in Treegrid widget. I have almost 1000 rows in treegrid with parent child relationshp. When User expanded one parent row in tree grid, immediately grid is autoscrolling to last or somewhere else and showing wrong row.

Hi,  I am looking to transform data points from some of our older FANUC system R-30iA and R-J3iB welding robots, Arctool software version 6.22 to 7.70  we purchased the HMI Device SNPX option, (FOCAS is CNC only and not available for robots) which provides a simulated GE plc communication protocol. My goal is to provide OPC-UA tags to Machine Metrics monitoring platform         I am still using the trial version of KEPware Server EX. using the GE OPEN driver for connectivity.  Seems to be connected, but it does not appear to be pulling in the SNPX_ASG variables. My question is before I purchase the GE Suite license, is this the correct driver and software to use?      Here is a snip from the variables that I would like to read into KEPWare; ##.120.##.##/MD/SYSTEM.VA[*SYSTEM*]$SNPX_ASG Storage: CMOS Access: RW : ARRAY[80] OF SNPX_ASG_TField: $SNPX_ASG[1].$ADDRESS Access: RW: SHORT = 1Field: $SNPX_ASG[1].$SIZE Access: RW

Hi,I am looking for an open source code for an rich text editor, as the HTMLTextArea widget is removed by PTC after Thingworx 9.0.Can someone help me with this, I am looking for something like this.Thanks,Sharen

Hi,   Is there a feature like Material Consumption in CWC, where the user enters a Material Name and a quantity the Operator consumed?   Thanks,

How to pass dynamic border colours for all widgets in thingworx mashup development? 

Hello,   I am looking for Thingworx 9.7 Helpcenter, Can anyone please share the link or guide pdf?   Thanks

Thingworx should provide more chart options OOTB, such as  1. Heat Map chart 2. Sankey diagram (chart) etc.  

We have a requirement to extract the part structure from a PVZ file. While we are currently able to display it using the ThingView widget, the goal is to extract the part structure from the PVZ file and present it in a tree grid. Additionally, upon selecting a part in the grid, the corresponding part should be highlighted in the 3D view.   I would like to understand: Is this functionality achievable in ThingWorx? Is there a way to read the PVZ file and extract its structure? Can this be accomplished using any existing extensions or OOTB (Out-Of-The-Box) functions, or will we need to develop custom extensions?   Appreciate your inputs and suggestions!

I recently installed and configured ThingWorx RTPPM, and while setting up the Operations Dashboards, I encountered an issue where only Availability is being calculated. The OEE, Performance, and Quality metrics are not being calculated and are displaying 0, even though other aspects of RTPPM seem to be functioning correctly.Has anyone faced a similar issue or have any suggestions on troubleshooting this? Any guidance on what to check next would be greatly appreciated. Thanks!

I am having a Datalogger configured in Thingworx Kepware Server.Already, Log Items are configured there. Now, I would like to add New Log Item but both the options i.e 'New Log Item' and 'New Log Items' are showing disabled (unable to add).Checked License Utility. It is good.

I have configured RTPPM, the downtime status and production and waste counter are the remote properties which is expected from Kepware.   Can we keep those properties as "Binding: None" and update values from service? How frequently the downtime status and part count (total production, waste count) updated in operator dashboard?   PM @mstarnaud 

As the title states, the state formatting is not working for this widget. I am using the exact same state formatting that I am successfully using for a gauge widget. Everything is set up the same way as the gauge widget as well. The gauge widget state formatting is working, but the KPI Dial Widget is acting as if no formatting is there. This is Thingworx 9.6. I also ensured these steps were all correct.https://support.ptc.com/help/thingworx/platform/r9.6/en/index.html#page/ThingWorx/Help/Mashup_Builder/Widgets/DialWidgetThemable.html   

I am currently using the Thing Worx Cloud version and need guidance on how to migrate or switch to the on-premises version hosted on AWS Server with Remote database configuration. . Could you please provide:1. The necessary steps or documentation for this migration?2. Any prerequisites or system requirements for the on-premises setup?3. Information on licensing or additional configurations needed during this process?

Hello All,I am currently using AMU and have configured some alarms on the equipment, which are being triggered as expected. However, I’ve noticed an issue with the Alarm Reports. When I apply the "This Shift" or "Last Shift" filters, the alarm count shows as 0. On the other hand, when I select the "Today" filter, the alarm count is displayed correctly. Please help in understanding why the count is not appearing for the shift-based filters?Regards,Aishwarya Patil