IoT & Connectivity

 Redundancy master does not detect available OPC servers on the network(entire netwok), is it possible to add a server manually?All tested clients connected OK,  then maual add servers by name or IP. OPC servers - Windows 11 with Keepware 6.16OPC clients - Windows 2022 with Redundancy master2

Does Thingworx support MongoDB Java Drivers to connect to an external database like Mongodb or AWS DocumentDB? 

In know that starting in Kepserver 6.11 there is a max of 4000 OPC Groups allowed. I would like to know were in Kepserver I can "see" the current value of the number of OPC Groups. So far the only thing I have seen is an event message once we have hit the current limit. So if I have it set to 100 and we have 100 groups, when the 101 group is attempted we get the error. BUT - It sure would be nice to know the CURRENT value of the number of groups so the user can appropriately set their own limit, as well as monitor this number to determine if there is a bad acting client. Where in Kepserver can I see the current number of OPC (DA) Groups.

I am creating devices with the same IP and Slave ID and distributing the tags among them. When I create a device in the Kepserver application and modify its properties, the changes seem to be applied after saving. However, when I reopen the device, I see that the changes were not actually applied. However, if I copy a device with the desired properties and adjust it according to the device I tried to modify, everything works fine without any issues. Additionally, some devices like inv_02 and inv_05 constantly fall into "bad" status, losing their connection. How can we resolve this situation?

1. What problem are you trying to solve?I have an application and i can send data using HTTP connector. How to add that HTTP connector in kepware?. If i change some data in application and send it through connector it need to be reflected in kepware.2. Are you using a workaround?Kepware3. What is the use case for your organization?Connection of app to kepware4. What impact does this problem currently have on your organization?We are able to get the data but need to know how we can send the data or change the data.

Hello everyone, We have different mashups for different features. When a feature is selected, the corresponding mashup name should be updated in the URL and browser tab. Is this possible in ThingWorx, or do we need to develop a custom extension? Previously, we could achieve the browser tab title update using the Master Mashup Title, but in ThingWorx 9.x, the title is no longer bindable. Are there any alternative workarounds? Thank you in Advance!

when i Open Application log in monitoring am getting an error called "Internal server error".I have mentioned the correct code in tomcat->java option.Then as well am getting that error. -Duser.timezone=UTC-Dserver -Dd64-XX:+UseG1GC-Dfile.encoding=UTF-8   

I wanted to achieve a Dark Mode and a Light Mode in my Dashboard.

Novice Thingworx developer here. We have some existing Navigate apps developed by a 3rd party and I am trying to understand them so I can create new ones. My background and experience is in relational databases. Some of the data that is managed in these apps is managed in a data table. I can see the records in the data_table. These record counts range from a few hundred to a few thousand entries. A related app has data records that total up to tens to hundreds of thousand records. Those are stored in their own SQL Server table. The developer wrote a SQLDatabaseConnection Thing  and a DataShape to manage that interface. Is there a common rule when you go one way vs another? 

Hello,   As you can see in the picture below i sort the results and it give me perfectly fine but when i login into mashup with the user whose is not administrator and part of the usergroup then it does not show this as sorted. the user has right on this datatable. there is no error in network tab also for service but still i do not get the results sorted...  

Hi Want to deploy TWX in HA on RedHat 9I have an NFS share for /ThingworxStorage/, accessible form 2x TWX servers. In TWX Help Center 9.6 the following statement:/ThingworxStorage/extensions folder must not be shared in the HA environment. Any recommendations on how to achieve this?I'm unable to find a setting in platform-settings.json to specify a new location for this folder "/ThingworxStorage/extensions"  Thank you. 

How Kepware OPC UA Server redundancy works?How to configure redundancy when we have 2 Server ?How buffering works for Kepware OPC UA Server ?

Hello All, I have couple of questions regarding the High Availability in Thingworx, this topic is new for me:1. Is Kepware server required or using Thingworx Connection Server it will work?2. Is Thingworx Connection Server need additional license, or it will work freely if I have Thingworx platform license?3. As in HA, we need multiple Thingworx instances, do same license work or separate license is required for all the instances? Also, please let me know if any I should consider as pricing point of view. 

Facing Tag Data updation issue in kepware server. it is taking more then 60 min to update Tag data, As well as some tag data is not updating. all data is coming at PLC level at real time and in commant prompt, i am receiving response within 1 milli sec. 

Currently we are using responsive containers in thingworx composer design.   When clicked on second dropdown, its options are overlapping with first down     Expectation is to get options just below its own dropdown. Please help us to achieve this.   

How to add retain flag in Kepware publish so that the MQTT broker can retain messages from Kepware? Is there any other approach so that message can be retained in MQTT broker when sent via IoT gateway?

Hello Team,I searched on ChatGPT found this below Observation, I tried to find same file but could not able to get it. If any idea about it, please let me know. My main concern is client's Kepware 'server_runtime.exe' service consuming 1.84 GB memory with 99%CPU utilization. Kepware is having around 36000 Tags which are connected to the 2 OPC UA client. OS details:  Moreover, I referred the following document CS281787.

Is there a way to temporarily force a value in KEPServerEX for tags readding their value from a real field device? Seems the only way is to recreate all the tags in a new project in a sim driver.

Hello, community. I’m experiencing an issue while transferring a KepserverEx 5.3 license on an offline computer. When I try to 'Transfer a Product Activation' using the License Utility, I receive the following error: 'Virtual Machine Detected: Transfers Disabled.'  Has anyone encountered this before? Any help would be greatly appreciated. Thanks for your time!  

i'm completely new to this but i have connected a machine to kepware and i read its PLC data. Now i want to get this through Thingworx , any guidance on how to do this ? thanks 

Hello everyone, I’m currently working on a ThingWorx 8.5.14 project and need to develop a custom extension/widget. However, I cannot find the ThingWorx Extension SDK for version 8.5 in any of the usual download locations or on the PTC eSupport site. If anyone still has the ThingWorx Extension SDK (8.5) available or knows where I could download it, I would greatly appreciate your assistance. Thank you in advance for your help!

Can anyone share document or link to test results done by PTC on its platform?Or else suggest a way to do this test please.

Hi, we use Thingworx 9.5.1 With SSO login and that works good , all parameters for reverse proxy we implemented like in the CS : CS327279 - "Incoming SAML message is invalid" "Endpoint with message binding <Binding> and URL <URL> wasn't found in local metadata" is logged in the SecurityLog when authenticating to ThingWorx Platform with Single Sign-On (SSO) enabled    Now we upgraded in our DTA to 9.6.1 , with LDAP all works fine, when we test with SSO then the application returns the HOME URL in HTTP://Thingworx/Runtime/index.html?mashup=MSU.Mainmashup=MSU.Main and lands in a Loop to go to a https url,  Where 9.5.1 returns the URL Relative like this  //Thingworx/Runtime/index.html?mashup=MSU.Main. Does anyone has an idea?

Hi, I am having a strange issue here that I don't know how to investigate, I created thingshape then a template that has this thingshape, then I created 7 things driven from this template.inside the thingshape i have a subscription that calls a service within the same thing shape, lets call it service 1 , this service 1 do some calculation and then calls service 2 and service 3 ,the issue is: service 1 and 2 works fine on all the 7 things with no issues, but service it is rarely works for all the 7 things, most of the time works for one or two things only,I tried to check the script log errors but nothing there, and when i run this service manually inside the thing it works fine with no issues.I don't know what should i share else but the issue is not related to whatever the code written in any of the services (from my testing).thanks

I want to highlight autocomplete widget border colour based on few conditions. ex: if(cond==true) Output=""; else Output="ui-autocomplete-input"; css code: .ui-autocomplete-input { border: 1px solid red !important; }   This css code showing border in red for both true and false conditions.  What is the correct code??