IoT & Connectivity

I have an Infotable property that is enabled for logging and is persistent.This Infotable contains three columns: Number, StartDate, and EndDate. The table is updated every 24 hours.The update logic is as follows:I first assign the Infotable to a variable in the script.I modify the dates as needed.I update the property using me.property.While this updates the Infotable with the new values (updated dates), when I query it using QueryNamedPropertyHistory or QueryInfoTablePropertyHistory, I only see one log entry for the property instead of a complete history.Could you help me understand why the logs aren’t being recorded as expected?Thingworx version -> 9.3.8

Hi,   I have created an Organisation and attached the 'Users' user group so that All the Users can log in from the Organisation.    However, all users are able to log in to Composer, even though all articles on removing User access to Composer have been tried.   So how comes this composer access can be restricted if the user group of the user is assigned to an Organisation   Thanks,

Hi Everyone, I have a service which is fetching data and I have bind that service to grid widget which displays the data now I want to count each column unique data (I mean there are duplicates data in column) but I want them to count once and then showing that records to the Bar Chart graph and the graph data should change based on filter selected by user for e.g. Suppose we have 4 column like, name , age , Class , place now I want to count each column and represent in bar chart     Thanks and Regards,Lav

Good day everyone, Today we changed the name of a group in our Active Directory and as a consequence we locked all users relying on that group out of the system for a while until we figured out where the problem is coming from - apparently, the connection between AD & Thingworx is based on the AD Group's name rather than its unique SID. For organisations where names can change frequently, this is quite the issue - is there any way around this currently? Kind regards,Martin

Good day! I have a bit of a problem with a specific setup - I have a list of changelog versions (just strings, 0.1.0, 0.1.1...) and from that selection, I load in the corresponding infotable of release notes. This works perfectly fine as long as you use it normally, but if you rapidly switch between list items, you get the following error in the developer console (note: no error on Thingworx' side):  From that point on, you can still swap between the list items, but no more services are executed and the displayed collection does no longer change. Any help with this would be greatly appreciated!

Can I change a binding like in manage bindings menu through script? and if I can, how so ?

HiWe need to capture the timestamp property of a PLC tag through advance tags module.   We need  the hour in which the data of one tag has been changed..  How can we do it?   We are using kepserverEX  v6.16.203.  Thanks in advance

I've made a Kepware configuration for about 10 Rockwell plc's. But i have an error on one of them. All other 9 are working fine.It is a 1756-L72 CPU where i have issues to connect with. We've a working connection to another PLC with the same configuration which is working fine.I don't see an error message in the diagnostic list of Kepware. what is the best way to proceed with this to find a root cause and a solution?

Hi Support,  I am trying to filter out tags during an import. Could you please provide some examples of how the leaf filtering works. I have tried different itereations and get the same results eavh time.  Thanks

Hi folks,I have a problem with my 'Line Area Chart' in TWX 9.5.3. My selected colors of the 'Style Properties' are overwritten by 'fill-opacity: 0.5' from the element ':host([stacked]) [part~=“area”]'.The “style properties” of the series all have an opacity of 100% so that the colors are fully displayed. However, this has no influence on the pale color displayed. How can I overwrite this wrong value with 'fill-opacity: 1' with css?  Best regardsMarc

I have also run into this issue. I have tried several combinations of Eclipse, JDK and TWX SDKs using ANT with no resolution, including the recommended combination. 

Hi,I am working on a Thingworx extension that creates an excel file by passing an infotable parameter. The infotable contains strings and TwoDThumbnailURL.URL obtained from `Things["intralox-windchill-odata-connector-illustrated-parts"].GetPartRepresentations`.So far the TWX extension successfully creates the excel file with string parameters, the challenge is rendering TwoDThumbnailURL images.  I have proven that the downloaded jgp file from TwoDThumbnailURL.URL can be embedded in an excel spreadsheet by doing the following steps: Edit TwoDThumbnailURL.URL value by removing the "oauth/" portionCopy modified TwoDThumbnailURL.URL into the browser A jpg file is downloaded into local Download directory. Upload this jpg file to a File Repository. Now that the image file is available in the File Repository the TWX extension code can obtain the image file and add it in the excel file. Is there a programmatic way to do steps 2-4 described above that would downloa

Hello, I am writing to inquire about a connection issue between KEPServerEX and the CIMON OPC UA Server.Currently, I can successfully connect to the CIMON OPC UA Server using both UaExpert and Node.js (node-opcua library).However, when attempting to connect to the CIMON OPC UA Server via KEPServerEX, I encounter a BadTcpMessageTooLarge error.---Current SituationCIMON OPC UA Server Details- IP: [CIMON_IP]- Port: 4840- Security Policy: None- Message Security Mode: NoneUaExpert Connection- Successfully connects to the CIMON OPC UA Server, allowing node browsing and data reading.Node.js Connection- Successfully connects to the CIMON OPC UA Server, enabling data read/write operations.KEPServerEX Connection- Using the OPC UA Client Driver, attempting to connect to the CIMON OPC UA Server results in a BadTcpMessageTooLarge error.- Wireshark packet analysis shows that after sending a GetEndpointsRequest, the CIMON OPC UA Server returns this error.---Wireshark Request Packet ComparisonUaExpert

Hello Community,I’m working on a scenario where I need to pass selected dates from Mashup 1 to Mashup 2 using the navigation function, and then return the same dates back to Mashup 1 when the user clicks a back button in Mashup 2.Currently, I can successfully pass the selected dates from Mashup 1 to Mashup 2 using the navigation function and mashup parameters. However, I’m struggling to return the same dates back to Mashup 1 when navigating back.I’d appreciate any suggestions or best practices on how to handle this back-and-forth data exchange between mashups. Is there a recommended approach for maintaining these values? I am currently working with Thingworx 9.5 versionThanks in advance for your help! 

I am new to linux system and looking for installation guide having step by step installation process. if any one have document please share here . I have seen help center document but its high level. @slangley 

Hi,Is there a possibility to stop KepserverEx + Siemens S7 Plus Ethernet from loading symbols from the PLC every time a client connects ? This takes a very long time for every client connection and really is not needed for my use case (All necessary static tags where manually added).I already disabled following settings on the PLC node:- Tag Generation / On Device Startup = Do Not Generate on Startup- Communications / On Invalid Tag = Disable   

Hello, Since about 2017 we have about 1200 devices running with :C_SDK version 1.3.2ThingWorx plataform: 8.2.1On the device side:STM32F429 with FREERTOS and communication via cellular network (3G and 4G) We're currently looking to upgrade to version 9.X for the platform. Consequently, we will also have to migrate the C SDK to version 3.1.1 (the latest).For memory constraints and reduced computing power of our microcontroller we will not use the different features of the sdk.USE_OPENSSL  OFFENABLE_WOLF_SSL OFF (coming soon)ENABLE_TUNNELING OFFENABLE_FILE_XFER OFFENABLE_OFFLINE_MSG_STORE_RAM OFFENABLE_OFFLINE_MSG_STORE_FILE OFF We use Lists instead Maps in  (twDict.c)#define TW_DICTIONARY_MODE TW_DICTIONARY_LIST Our thing connects correctly to the server, binding is performed correctly, properties are sent correctly to the server using : twApi_AddPropertyToList(proplist, “property1”...twApi_AddPropertyToList(proplist, “property2”...twApi_PushProper

Hi, i was going to use info tables to store data like the max and min water level per hour , every hour new row is add to the info table with the max and min value of the level , all of this is fine but i know that info tables use ram in case of persist and log, and i want to do both, so i am thinking of selecting "infotable type" option to set it to "Is data table" because i think my thing worx version does not has the datatable creating option, so does this option "Is Data Table" will make this infotable property act as datatable and store the values in the database and not the ram ? also should i select persist and log normally or there is something here ? 

I have the following file upload widget and i want to edit the background of the uploaded file part. I have tried using the custom css  and setting list-item in the customClass property .list-item::part(file-item) { background:#383838; }  following the ptc documentation I tried also this @supports (ptcs-style-unit: "PTCS-FILEUPLOAD") { [part=file-item] { background-color: #383838; } } but all my test failed to edit the style of that part

Hello, I am trying to Auto launch google chrome from thingworx RA client. I have set command in RemoteAccessSubsystem using CreateAutoLaunchConfig service. But when the RAC launches it fails to launch the browser. The launch status comes as unknown {?} Any one has attempted it or knows the steps to achieve this?

1. Current SituationCIMON OPC UA Server Information:IP: [CIMON OPC UA Server IP]Port: [CIMON OPC UA Server Port]Network: Same local network (Ping test and TCP connection successfully confirmed).KEPServerEX Status:The OPC UA Client Driver in KEPServerEX cannot detect the CIMON OPC UA Server during server discovery.Even when the Endpoint URL is manually entered, the connection fails.Other Client Status:UaExpert:Successfully connects to opc.tcp://[CIMON OPC UA Server IP]:[CIMON OPC UA Server Port] (with Security Policy: None, Message Security Mode: None).Node browsing and data reading from the CIMON OPC UA server work perfectly.Node.js (node-opcua library):Successfully connects to the same Endpoint URL and reads data successfully (with Security Policy: None, Message Security Mode: None).2. Troubleshooting AttemptsNetwork Connection Check:From the machine running KEPServerEX ([KEPServerEX Machine IP]):Ping to [CIMON OPC UA Server IP] → Successful response.Test-NetConnection [CIMON OPC UA S

HelloI use the driver ControlLogix Ethernet to Write Data to 3 PLC the read function is good but When I am Trying to write Data is very slowly and Take more than 1minute I have switch between Logical and Symbolic but nothing change

hello all, I'm using thingworx 9.5 and I'm trying to configure it for displaying a tree, It's not clear for me the needed infotable and how I need to configure the ptcsgrid widget for this. any hint, example, tutorial, documentation is apreciated 

I have this function which takes lastVisitTime of type string.   string date value is "2024-11-12 10:00:01"result of code when compiled on js compiler let dateFromString = new Date("date in string"); output ->  2024-11-12T10:00:01.000Z  output type is  object result of code when thingworx service is executed let dateFromString = new Date("date in string"); output -> invalid date output type is  object  could someone help me with this I want to convert my date string to date.Thanks in advance.

I have an industrial thing where the Property is bound to the points in the kepserver. I want to get the address of the point bound to the current property when the point data changes.For example, how do I get the Source value on device1 (my.device.point1)?