IoT & Connectivity

Hi,I'm doing an installation of DPM to see how it works.I'm using Thingworx Foundation and DPM version 9.5.0, I'm also using the import tool from GitHub, which I've tried version 9.5.2 and 9.5.1 (I thought the problem could be here because the missing ThingShape described below is PTCDTS and the tool shows up with PTCDTS in the installed extension page) I have not installed analytics and I understand  that's an optional.I do know that the import tool has no official support. Here what I've done.Done all the steps at DPM Customer Deployments section on DPM help center. Imported DPM, it showed the warn of a attempt to modify a default mashup (seems ok).Imported the DPM import tool from github, ptcdts.dpmdataimport-1.2.103-extension-package.zip  and ptcdts.dpmexport-1.2.103-extension-package.zip (currently installed 9.5.1).Then, as per guide, executed the service on PTC.Base.Manager, output had no errors.Imported the sample .xlsx with no m

In PTC Chip filter, I passed column names and configured its title. Whenever new columns added, its custom title is not displaying. The column name present in datashape is displaying. As new columns will be added continously, iam expecting the customised column names should not get changed. How to do this ?

can we do Generative AI with Thing Worx integration? if yes. what are the ways to achieve that. suggest some use cases.Thanks  in advance!!

I add a area and source to validate Alarm and Event funciton with UAExpertA/E should be activated as wellBut in UAExpert, I can't see it and I can't find any access to see it, please give me a help here, thanks  

Hi All,I am creating a login form through Organization and able to create it successfully butwhile logging to the page I am getting an error like:Credentials do not match a valid username-password combination for this Organization. Try againalthough I am using the Administaror credential and also created one test user still not able to login please help me out here.attaching screenshots for visibilty Ragards,Lav.

I am using Thingworx 9.3I have created a dynamic subscription using a service in the thing. First issue is it is not triggering the service that i mentioned in the dynamic subscription code Secound issue is how i can check if the dynamic subscription is created or not and can I enable and disable it.This is my service FirstService 2 which i am triggering   

Hello, I need to get some PLC Events data from an External OPC UA Server. If I am using UA Expert, we use the Event View to get the events, it shows general machine status which we need. Does KepServer have similar feature to read events from external OPC?

I created a parameter of type 'password' in an infotable to store password information. In my mashup, users can register their passwords, and I use the - Resources["EncryptionServices"].EncryptPropertyValue - service to encrypt and store the passwords. Now, I'm working on a login mashup where users enter their passwords. I want to create a service in my Thing that encrypts the entered password using the same method and compares it to the stored encrypted password from my infotable to verify if they match. Is this achievable?

How I can Uninstall DPM from Thingworx server. 

I want to show date in label widget. If i passed new Date(), it is diplaying 1725475328533. If i passed let date = new Date(); TimeString = date.toString(); then it is displaying 'Wed Sep 04 2024 14:15:55 GMT-0000 (UTC)'. This is not server time. I want to display server time in label widget or text field widget. How to do this ? 

 Hello Community,   I have here currently three mashups which are embedded into three tabsets. If i do for eg add entry in datatable from one mashup then it also have to show me into another mashup which they are showing but i have to do manually refresh the page to see the change.  Is there any way that other two mashups would be updated automatically when i add an entry into one mashup then other two must reflect the changes also which i have done...   

Hi,     I have a requirement for integrating Thingworx and Mathcad, mathcad has some fixed calculations, for that input should be passed from Thingworx mashup and result should also get captured back to mashup. do we have any available solution at PTC? how can i start with this?     thanks, John

I have 1000's of Streams and want to archive the old data in database using a scheduler in PostgresSQL. Can anyone please help me with a detailed steps, how to proceed to it?  

Hi  I'm using Kepware KEPServer EX 6.16 and connect a Modbus TCP device. Data acquisition is ok and Datalogger in ODBC also is ok.   The process is to acquire 3000 registers and archive in a Database. I noted that when Inter-Request Delay when is set to 0 the requests to the Modbus TCP device are very very high (higher then I need) but if I set to a number near the Scan Rate (5000 ms) of each tag I don't have all the value expected in database Static Interval (10 seconds),   how can I set this parameter (or other) to have less query and stay to the Static Interval lapse? I don't have issue about timeout or delay in communications. Albe   Best Regards   

I am using ThingWorx Platform Release 9.3 and DatecodeSP9I am using the Bar Chart widget and using it as a column chart. I need help developing the service to get the data into an infotable that will have runtime in minutes for every 20 minutes with planned downtime in certain columns (3-4). I have an example of what the customer wants it to look like.

Hi Community, I'm working in evaluation where Kepware Datalogger send data to ODBC Postgresql driver a lot of data and after 1.5 milions of rows the data inserting stopped until I delete old values from destination table in Postgresql+Timescaledb. Does exist any limitation in trail license (moreover the expiring indicated in Events) ? I'm using Kepware KEPServer EX 6.16 Best RegardsAlberto

Good day community, I want to get all the style definitions on my server. Then assign permissions to these dynamically using a service. I know how to assign permissions dynamically however, I am unsure about how to get all the style definitions that are on my server. I saw the spotlights search on searchFunctions it could be helpful.Has anyone tried something like this before? Best Regards,Janice

KepWare.KepServerEx.V6 The client connection has reach a limit. Then I increased the maximum to 2,000. The number of clients shown at bottom right conner is still increasing to reach a limit again while we don't have a number of clients about tens. How to disconnect inactive client automatically?

Hello   I am currently looking for a way to dynamically filter an info table via a service using a query via RestAPI. Ideally, the full functionality of the query function should be retained. Has anyone had any experience with this? In SAP IoT, the whole thing is more or less solved as a complete parameter in the URL. But in Thingworx, this doesn't seem to be possible, or am I missing something?   Thanks in advance

Good day everyone, I am running a mashup as a test user and I get this error: "Error executing service myService.Message: : Entity[ EntityServices ]service[ myService ]". I have already given execute permissions to the service mentioned above. I still get this error as a test user.Has someone come across this error before? Kind Regards,Janice

I see that AB has Ethernet IP based IO called the 1732 family.They are industrial, hardened IO that seem perfect for the shop floor.dsI'd like to be able to connect these directly to the Kepware Server.IS THERE A KEPWARE DRIVER THAT CAN TALK DIRECTLY TO AB ETHERNET/IP BASED IO?Thanks.

For few mashups especially we used as popup, we are getting "Reason: 401 - Not Authorized for Read" in QA. But the same user role and permissions, we able to see that mashup in runtime as popup in Development Environment. Its working after enable the "Design Time permission - READ" in QA. My query is why its not appearing any permission related issues in Development? And, its appearing in QA even though the same permissions. We are having an following thingworx instances in Development and QA environment.Development Server - ThingWorx 9.1.9-b887QA Server - ThingWorx 9.1.7-b776 

Hi Everyone, I am building some custom reports using Thingworx and FlexPLM query builder in QBR I have some 80000-1000000 data I am fetching these records but I am getting time out issue so what time shall I set for the script time to fetch the data default Timeout is 30 second.Error: "Execution of Script terminated after : 67 seconds. Timeout configured for 30 seconds."For this I need to increase service execution time for this 2 approaches I know :1) Sql Service ---> Service Info ---> Time out Interval (sec)2) Platform-settings.json ---> define script Time-outHow can I decide the timeout duration Please suggest some steps if anyboday have any idea?or tell the value .Thanks and Regards,Lav.

I was working with Kepware on a problem and during the discussion we enable a trial of IoT Gateway. I wont be using it in my application. But now it is filling my event log with "Time limited usage period on feature IoT Gateway has expired." Also, while on a trial of KepServer and this IoT Gateway, a notification shows up every 30 seconds to tell you it is a trial with limited time. It was so distracting I just uninstalled the software and work remotely with the actual licensed software. Now I just need to get rid of the IoT on that. Thanks, Scott

When I click on "Launch Quick Client Here" the quick client opens showing 640 tags. Most of which are unwanted. I have the timestamp for the opening time, quality Good and Update Count 1. All but two of the update count values remain at 1 and the time stamps for those value remain at the starting time. Two tags are updating every couple of seconds. Of the rest of the tags 7 are marked Bad. In the KepserverEx event log there are 12 tags marked "Unable to read tag" with a CIP Error = 0x5. Am I really getting data from the PLC? How can I tell if this is accurate? How do I make the other tags update like the two anomalies? KepserverEx 6.14.263.0Thanks for the help.