IoT & Connectivity

Is there any setting to configure message duration of Status Message function?Currently, the status message would disappear in about 5s. How can I increase the duration of the status message?

Hi Team, I have a grid which is editable( left) and there is another grid ( on right side ) which is calculated based on the inputs in left gid. And I am refreshing the left grid on click of a button( Next) using validation, but the same refresh is not working on it, it is retaining the last calculated values. I have tried several event triggers but still I am not able to refresh it. How can I do this.?  

Hi,    I'm trying to make a remote connection between a OPC client to a OPC server (Kepware).   On the server side, after adding the device and channel (OPC-DA), I was able to find and import the tags from the client, but they all show that the quality is "Bad" and also have no value. On the other hand, when I add the tags directly in Kepware's tag management (OPC quick client), I can observe the tags and see that they're value is changing. I ve tried dcom configuration but i am already in same pc. In short, I have a connection with the client, I'm just unable to receive any value when I add the tags through the device connection I’ve set up in Kepware.

Good morning, I've connected a pulse counter from a volumetric meter to KepServerEX. In the Datalogger, I've set up data logging for the counter in SQL Server, and I would like to also include the average flow rate between two pulses. I'm having trouble finding solutions, do you have any ideas?

Suppose I have list of hospital in the dropdown and if I select a a hospital from the drop down it displays associated data in grid format and these columns are like 1. Doctor Name 2. Department 3.Specialization NOW what I want is I want to count these individual column unique data and show that in a Pie chart or bar chart and that chart should also vary based on hospitals how can I achieve this in Thingworx 9.1 or later version   Thanks, Lav

I have 4 different sites, each one with Kepserver EX installed, is there a way or best practice to get connected all Kepserver each other? thank you

Iam getting this error in production which is stopping mail notification.error: Service1: error is JavaException: com.thingworx.dsl.exceptions.DSLRequestProcessingException: Execution error in service script [Service2] :: Not authorized for ServiceInvoke on CreateValues in MailFileRepositoryAttachments In Thing, Service2 is called inside Service1. This error is occurring only in production but working fine in dev servers. How to fix this?

We installed KEPServerEX 6.14.263.0 on a customers VM last year and they now say it's getting flagged by their antivirus software. Not sure what they are using but wondering how often this happens and if installing the latest version will help?

I have mashup, where I have 1st container with a button, second with tabs, and in first tab I have mashup container with mashup AAA inside. Do not want to present this internal container, until button is not pushed.Case 1. I set tab ptcs-tabset-6 # 1, lazy loading true. I set connection of clicked button to Load Container. I open mashup... and see inside of mashup AAA  just after I've loaded mashup, without clicking button. Case 2. This same structure, but this time tab ptcs-tabset-6 # 1, lazy loading false (unticked), container 3 lazy loading true, ptcs button 5 connected with Load Container for container 3. This time it works perfectly.So I create similar structure inside my already existing mashup. Do it with this same mashup.I load mashup, click button... and I see tabs, but do not see mashup from mashup AAA. Logs confirms, service called by mashup AAA OnLoad is also not started. Why case 1 is not working? What can be wrong with on mashup already exist

Hello,   I'm having an issue with sql queries in thingworx that gives this error:     "Unable to Invoke Service DBL_datalabdb_R_EQUIPER_SelectAll_SQL on DBL_datalabdb_SQLFourFusion : Execute Query failed. Please check Database logs for more details."    any clue why it is giving this error?    Ps: i have data coming in on applications (indirect link with db : ok)  which is strange 

Create An Application Key Guide OverviewStep 1: Learning Path OverviewStep 2: Create Application KeyStep 3: Next Steps Create An Application Key Guide  Overview In order for a device to send data to the Platform, it needs to be authenticated. One authentication method is to use an Application Key. Application Keys, or appKeys, are security tokens used for authentication in ThingWorx. They are associated with a given User and have all of the permissions granted to the User with which they are associated. This is one of the most common ways of assigning permission control to a connected device. NOTE: This guide's content aligns with ThingWorx 9.3. The estimated time to complete this guide is 30 minutes.  Step 1: Learning Path Overview This guide explains the steps to create a ThingWorx Application Key, and is part of a Learning Path.You can use this guide independently from the full Learning Path. If you want to learn to create a ThingWor

I have added a number of tags to the device. But when I open the quick client, I get an Unknown value and Bad quality. This is for an Omron PLC and the addresses are like GSR_NXTC.S_READ.AS_TC[0].S_CH[0].N_PV. Also, when I click on "Launch Quick Client Here" I get 5 times as many tags as I want. I have to delete unwanted tags. But if I make a change they all come back. There are 53277 items. I only need about 30 of them. All the other stuff is un-needed. Is there another way to handle editing? It doesn't appear to be able to be done from the Quick Client. KepserverEx 6.14 

Hello Previously I got a link where i was able to get sample entities for Grid to utilize dynamic configuration. Can some one please provide the same or may be can share any sample entities to set columns dynamically. Thanks

Hello I am not able to apply Filter in Data table mashup in Thingworx 9.4Any help will be appreciated Thanks

Hi, I tried alot to connect the subject PLC with serial port to kepserver, but its not responding. Though its works with FX Cpu but not with q series PLC with serial port.when i select the series and whatever it select the default setting for serial port are different from the setting in the programming software GX works-2. with by default setting its not communicating, while if i change the communication parameters as i set in the programming software, then it give error for device not responding."Date Time Level Source Event29/04/2024 22:57:16 Warning Mitsubishi Serial Channel1.Device1 | Device is not responding. | ID = '0'.". Seems like kepserver 6.6 is not support q series serial port driver. Please help me.

Have noticed big efficiency problems during our DevOps are preparing all their starts and write/checks their scripts and I try to use Composer.Normally server works correctly, reaction on anything is "immediate", mostly <1 sec delay, sometimes can happens 5-10 seconds delay in reaction on saving, opening entities, etc. But longer delay happens... once per hour?When DevOps tests are made... it takes 1-2 minute to load page, sometimes even 5 minutes.Is that normal? Any solutions (different than organisational/time slot reservation for DevOpS and developers)?

Hello,with the service: result = Things[thingName].GetServiceDefinitions({    category: category /* STRING */, ,    type: undefined /* BASETYPENAME */, ,    dataShape: undefined /* DATASHAPENAME */}); i can get all servicedefinitons of services of a special category.But which Sting do I need to use if i want to get all uncategoriezed services?I've tried *Uncategoriezed*", "'Uncategoriezed*", "**Uncategoriezed**", " ", "", "uncategoriezed", "*uncategoriezed*", "**uncategoriezed**", nothing.All of them are wrong.Does anyone have any idea what the right string is? We use thingworx 9.1.8 and 9.3.7.

Every 30 minutes, without fail, my Application Log is inundated with 22 SystemMetricLogRepository messages at the Warning level. This can make it hard to read my own error logs and has become a source of frustration for me. Is there any way I can make it so that I don't see these logs, reduce them down to a single Debug/Trace level message that tells me the metrics were measured, or have them be set to the Debug/Trace level altogether so they are out of my usual log viewing level?

 let entry = Things["Allied_Entries_SCW1.DT"].GetDataTableEntryByKey({key:"1713786015000SCW1E-AS-02"}); logger.info(entry.rows); entry.rows[0].versionData.RemoveRow(0); versionData is an infotable but i am still not able to remove the row with its index. As you can see this is an infotable why i am unable to remove it. any idea please? <========================================================================================================> FURTHER TESTING  I am removing row and updating that entry with removing that row but it is removing row at run time means i get what i want as an output but it not updating it in datatable. Anyone has an idea?

I had configured SSO to ThingWorx(which had SSH configured) using Azure AD SAML authentication.Now I want to setup SSO for ThingWorx with no SSH configured. And I found somewhere that it had to be done without using SAML authentication. Need suggestion on how to achieve this.    

Scenario:I have three mashups in total 1) Main Mashup2) Popup Mashup 13) Popup Mashup 2 On Main Mashup I am navigating to these above two popup mashups. I have opened Popup Mashup 1 then Popup Mashup 2 means The popup mashup 1 was still opened when i open popup mashup 2 then i close the mashup 2 and onclose of this mashup i evlautate this EXPRESSION which returns Output=true I send this output = true through the mashup parameters in popup mashup 1 there i have event router and i want to close this popup mashup 1 and i have bind the closeifpopup event with changed event of this event router as below you can see. but it does not work when i close the popup mashup 2. The popup mashup 1 remains opened BUT when i close the popup mashup 1 manually and then open it right after then it closes automatically means now logic is working. Now if i open it again it gets close.  Any one has an idea that how it could be resolved? I have tried Autoevaluate and fire on

How to get an output as float with 2 decimal values from valuestream without using for loop- we tried using querynumberpropertyhistory to get an output as float values with2 decimal points with for loop. but for loop is creating an performance issues on server. so tried to bind querynumberpropertyhistory service to line chart and tried to to achieve y axis values as float with 2 decimals but its not working on line chart. its working only on y axis labels not values. can anyone knows how to achieve this? Thanks!!!

Hi, everybody.Why is it that a database query has 5000 pieces of data, but a query in thingworx only has 500 pieces of data?

hi expert , i can not solve problem , please  how to solve problem  var params = {FileRepository:"filetest/" /* THINGNAME */,Rotated90Deg: false /* BOOLEAN */,AppKey: "8204jef3-7l1f-45b7-a2cd-jf55547e7c0e"/* STRING */,ServerAddress:"http://delbi3dev.analytics.com:8080/Thingworx/Runtime/index.html?mashup=attachment3" /* STRING */,OutputFileName: "FileName.pdf" /* STRING */,Resolution:"1240*1775"/* STRING */};Resources["PDFExport"].CreatePDF(params);    Error executing service pdfRenderingcreate. Message :: Could not launch browser. Build info: version: '2.52.0', revision: '4c2593cfc3689a7fcd7be52549167e5ccc93ad28', time: '2016-02-11 11:22:43' System info: host: 'PTC-DEV-SERV-AWS', ip: '172.16.0.59', os.name: 'Windows Server 2019', os.arch: 'amd64', os.version: '10.0', java.version: '11.0.14' Driver info: driver.version: JBrowserDriver - See Script Error Log for more details.  

Has anyone else been able to connect Thingworx to a database using Kerberos authentication and provide any tips or high level steps on what files must be created and where? I'm trying to connect to a Hive database using a Persistence Provider with the "GenericJdbcPersistenceProviderPackage".  I've also tried connecting using a "Database" Thing with no luck.