IoT & Connectivity

Hello,everyone!Can you teach me how to use the service to increase subscriptions?

Transferring a license from a development server to the production server, it looks like this can be done as long as you have access to the MyKepware account the license originally came from and it still has support? Must also use the same MyKepware credentials when transferring that were used for the original activation? What happens if the perpetual is out of support? Do you have to buy support to be able to move it to a new VM? When you are done with development can you move the license info to the end-users MyKepware account?  Found this info on how to move and then activate the license. Remove the License Activation ID from the local server via the License Transfer process:For more information on Transferring a License Activation ID please Click HerePerform maintenanceRe-deploy License Activation ID For more information on (redeployment) Activating a License Activation ID please Click Here

Hello,My goal is to give a end user the ability to create a custom report for other end user to use/input data.  First is this possible. if so I was thinking about using a collection widget. Some research has shown I could use the Mashup Builder extension to add widgets to a mashup. But I can find this extension or any information on it. 

In this article https://community.ptc.com/t5/IoT-Tips/Considerations-for-Handling-Time-Series-Data/ta-p/818763 entity id is defined as this: “ENTITY_ID”, [is] the identifier for an entity, such as a machine serial number. The ENTITY_ID field should remain the same as long as there are no missing timestamps and it is within the same asset but should be different for different assets or asset runs in order to accurately assign history during model training and scoring.""If there are gaps in the time series data, it is recommended to restart the series after the gap as a new entity." This makes perfect sense to me, in order to avoid mixing training data from different machines or different runs you should separate the dataset with the entity id label. In my case, I have only one machine/system, but several different runs spanning a big time window. I would therefore assign a different entity id for each of this runs. My doubt comes when asking for predictions. The

Has anyone configured a DMG Mori Machining center with a Mitsubishi controller?  I am hoping to see what is available...

Hello, Is there a method to delete a row from infotable 'twInfoTable' on C SDK.I am able to add row twInfoTable_AddRow, also update specific entry in row using 'twList_ReplaceValue'But couldn't delete a row.I tried this example after add 3 rows in my example datatable  (the second row exist 😞twInfoTable* it = TW_GET_PROPERTY(DEFAULT_THING_NAME, "Inventory").infotable; twInfoTableRow* it_row = twInfoTable_GetEntry(it, 1); twInfoTableRow_Delete(it_row); TW_SET_PROPERTY(DEFAULT_THING_NAME, "Inventory", twPrimitive_CreateFromInfoTable(it)); I have a classic c error :Segmentation fault (core dumped) at the last line of code.Thank you for your help.

Hi all, I am using the SetThingPermission service. The aim is to get about 10 things to have authorization to invoke the same services (about 7 services). I do not know what the correct values to pass as parameters to SetThingPermission service to achieve what I want, let params1 = {entityName: "Thing_Name" /* STRING */,entityType: "Thing" /* STRING */,permissions: permissionsTable /* INFOTABLE {"dataShape":"RunTimePermissions"} */,query: undefined /* QUERY */};Resources["EntityServices"].SetThingPermission(params1); As per the above, the permissionsTable requires some fields that I once more do not fully understand how to fill. permissionsTable: permissionsTable.AddRow({isPermitted: true, // BOOLEANname: "GetAlertStatuse", // STRING [Primary Key]resourceName: '', // STRING [Primary Key]type: "Service", // STRING [Primary Key]permissionName: "ServiceInvoke" // STRING [Primary Key]});This gives me an error. Does anyone know how to fill in the

Hello community,   I downloaded the csdk , compile it on linux (ubuntu , my host) and it's working fine. Now i want to add a library : libusb-1.0.  I am able to install this library on my Ubuntu and it's working fine in my host environment (because it's installed globally) But when i want to cross compile for arm arch, compiler keep exiting with error (cannot find the library !). I see there is a src folder and a subfolder thirdparty on the thingworx csdk package so i copy my library source files in this folder, but it didn't resolve my problem. maybe i have to update my Cmakelist.txt but i don't know how ! I tried to download the library cross-compiled and ready to use (libusb-1.0.so) from official website and then put it on the project but i cannot find how ?!   Do you have an idea how to add libusb-1.0 to thingwrox CSDK ?   Thank you for your help.    

Hello,     I need to store tags values from KEPServerEX in SQLite database.     How can I do this?    Thanks in advance. Regards

Anyone has experiences in connecting with IMM through Euromap 77 by using OPC-UA client driver?From what I know Euromap77 is OPC-UA based, so I suppose we can use OPC-UA client driver to collect data. And if don't use OPC-UA client driver, is there anyway to connect through Euromap 77?

About connecting Toyo IMM, when I read document of Euromap63, there is a block diagram that display the connection which tells Machine in Plant floor --> Share Folder--> OPC Server.Please verify me if OPC Server right here is Kepware or maybe some other OPC Server? Besides, I want to ask anyone who has already connected through this way that how the Machine in Plant Floor can attach/export their files to the share folder in order to the response when Kepware gives the request? Will It need to be required extra coding or maybe involved the Toyo IT support to do this? Or need IoT gateway?

It appears that we are encountering difficulties when incorporating MTConnect devices into our system. These devices appear to be consuming significantly more memory compared to other devices. Specifically, after adding 23 MTConnect devices, Kepware crashes upon reaching the memory usage limit. Has anyone else encountered this issue?

Issue: Audio player widget is not playing if we pass the URL input from serviceIssue Description: In audio player widget there is input property called URL for that URL am passing the input from service but it is not playing  the audio. Note: If we give the default value for the URL it is working only when we pass from the service the widget is not playing the audio from the output of the URL which is coming form the service Thing Worx version.8.5.6

Please check my validator code even though i am giving it true input but still it is not working and not returning me true.    

Hello Community,I am getting the data in an infotable but i am unable to read it.  const SERVICENAME = "getPieChartDataOnMashup"; logger.info(me.name + " :: " + SERVICENAME + " :: Start Service"); let projectName = me.name.match(/^[^.]*/)[0]; let ab; try { ab = Things["V2.MYSQLDatabaseController"].SQLQuery_GetEntriesForPieChart({ lineName: lineName, StartDate:startDate, EndDate:endDate }); logger.info(ab.rows[0]); } catch (e) { logger.error("There is an error in service getPieChartDataOnMashup DataBase service.SQLQuery_GetEntriesForPieChart " + e); } let result = ab; the below pic is for logger ab.rows[0] the below is the output of the service. i am unable to read in logger ioEntries like ab.rows[0].ioEntries the values is 0 but i am getting undefined. Why? i am getting this data from SQL query and i have set the ouput as an infotable with two fields of number.   

Hi, I would like to refresh the master. But I do not see a refresh property for master-mashup. Can anyone specify how I could refresh the master? Thanks,Su

Hello,Good Morning, I am trying to use pie chart widget in thingworx mashup, but not able to achieve the output. I have a service which has infotable as an output(Service.png). I have bound all data of that service to pie-chart widget(Binding.png) in thingworx mashup. After viewing the mashup it says no data in mashup(Mashup.png). I have attached the reference images, can anyone help me out with the same. Thanks in Advance. Regards,Aditya Gupta 

Hi everyone, I am currently trying to export data to CSV in which I have collected in my LineChart from my mashup. I have seen the following article: Solved: Re: How to Export a Custom Excel file from Thingwo... - PTC Community. In which shows how to import CSV files but I am trying to export that data out and if its possible can is there a way to export in 30 minute intervals?I would be exporting data from a thing in thingworx from a thing group that updates that chart if that information is helpful. I'm using ThingWorx 9.3.5  

Hi all, On the menu bar widget, the logo does not expand after I've expanded the bar.(See the images)ExpandedNot expanded How can I resize the footer icon as the bar gets resized? Thank you.

Hi~ all.  I'm Kim.  I'm inquiring because there is a function I need while setting KepwareExServer up.How can i convert decimal value to ascii Character with kepwareEx Server?PLC only send string value by ascii code(ASCII numbers to srting.)for example value 65 to 'A' or 065066 to 'AB' I would like to thank you in advance.

When a user logs into the ThingWorx application, I need to retrieve their user category from the application database. Based on the user's category, specific menu items in ThingWorx should be shown or hidden. Could you please guide me through the steps to implement this?   For example, if user1 logs in, Menu--> Item1---> SubItem1, Item2--->SubItem2, Item3--->SubItem3 to be shown. if user2 logs in, Menu-->Item1-->SubItem1, Item3---> SubItem3 to be shown.   Thank you.

Hi,What I am trying to do is, when I click on close button it should close the same mashup tab.Is there any way to do it? 

Good day,I'am currently working on project that involves connecting 2 SCADA systems/servers (Cimplicity software from GE) with 5 Allen-Bradley PLCs (1x 1756-L85E, 4x 1756-L81E) via OPC-UA. Setup; There are 2 SCADA servers (A and B), they both have Cimplicity running with redundancy setup A=Master, B=Backup. Each server has KEPServerEX 6 installed on it with the same connection setup.PLCs: There is the main PLC L85E that takes care of almost everything and 4 smaller once (L81E) for some fast calculations and motions.The biggest problem that I have now is with the communication with the main PLC. The smaller once have no problems. Just having one server running gives us problems. Kepserver is losing it's connection with the main PLC almost every time we are doing  online changes in the PLC logic (Socket error occurred receiving data. Error=10054,..An existing connection was forcibly closed by the remote host). Second problem is that it takes 2-5 seconds to see something ch

Hello,everyone!How to quickly add properties in thingshape? 

I uploaded a time series dataset setting the temporal op type to a field containing a ISO parsed datetime and setting the type of this column as a DateTime. I took caution to set the time sampling interval to the correct number of miliseconds (every row was a 1 minute delta so samplig was 60,000) I then trained a time series model with this dataset. No issues there. Now when I try to get a prediction I get the following message:Error executing service predWaterFlowDatetime Message :: Could not process request: [For input string: "2016-03-08T02:00:00.000Z" I'm basing my code and data on this tutorial: https://community.ptc.com/t5/IoT-Tips/TWX-Analytics-How-to-Build-and-Operationalize-a-Time-Series/ta-p/818275 In this tutorial they use a simple integer as the temporal field, I got that working no problem. I've now adapted the code, datashape, dataset metadata and model to use this datetime typed column as the temporal field, but something is not working. I've tri