IoT & Connectivity

Hello all, As shown in below Image-1, for the boxes i used collection widget. in the normal desktop view, it is properly aligned with the arrows. But if i make it full screen or display it in bigger screens, it is becoming like shown in Image-2., the unwanted extra gap between arrow and collection widget is coming. can someone tell me how can i correct this issue, by using CSS can we correct this ?Note : Here all are responsive containers.   

Hi Community,   To give some context, I have created a workflow service in DEV environment in order to perform series of tasks that would send alerts. The workflow which was created is working fine as expected. However, when I tried to Import workflow in QA by exporting from the DEV environment, I am receiving following error in ThingWorx application log.   Error: ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile   Can you please suggest how to resolved this issue?    Note: I am not facing any issue creating new Workflows  manually in QA. I am only facing issue with import.     

when I am trying to install thingworx,using installer it is by default taking c drive , and we want to install it in D drive , what should we change?

We are getting "SQL Query Failed" error from last couple of days.Error details- Execute Query Failed: java.sql.SQLException: Cannot get a connection, pool error Timeout waiting for idle object Currently, We have set max pool size to 200. Want to understand following things1. Can we set it to 300?2. What factor we should consider before increasing pool size?3. Does this will impact on my other application which also access the same DB? We are using ThingWorx 9.0 with SQL Server Thanks

I have a Mashup with several Containers and in one of these containers i have a collection with a varying amount of items. I don't want the collection to scroll, I want to expand or contract the container size to see all items of the collection, if the amount of items exceeds the height of the screen i want to be able to scroll down the whole page but not the collection widget itself. Is this somehow possible? It should be like a endless page.   Regards Tobi   SW-Version: 9.3.7-b1432

Hi Developers, I'm seeking way to call a click event of fileupload widget from click event of other widget.1. click button1 (other widget) and service1 is called.2. bind "serviceinvokecompleted" event of service1 with the click event of "Capture" button of fileupload widget.   Thanks and Regards

Hi everyone, I have  a menu with 4 items (tabs).I want to prevent  a user from seeing tab number 2. On the menu entity, I've got visibility permissions for the user group that this user belongs to (So that they can see the entire menu). I just want this user to not see a single item in this menu.On the group association I have added the group that this user belongs and another random group.PS on menu item number 2, I added only the random group. Despite all this the user can still see menu item 2.How can I prevent this from happening? Best Regards, 

Hi,   I have a Data shape with Friendly Names, I have an infotable where I have renamed the columns as per the Fields of the DataShape which has the Friendly Names and is assigned to the result(a infotable which is created based on the DataShape which has the Friendly Names).When this is done, friendly names are not getting applied on the Runtime.   Thanks,

Hi,   I have been using the Advance Grid in the previous Dashboards. As of now, I have replaced it with the GRID of the PTC Thingworx Version 9.3.6.   However, the End user is using the search functionality in Advance Grid, which is not present in the present GRID widget. Do we have any workaround?   Thanks,

Welcome to the ThingWorx Analytics Training Course! Through these 11 modules, you will learn about:ThingWorx Analytics, and how it integrates into the ThingWorx platformPredictive analytics use cases, and what successful ones requireBasic data profiling methods, and how they help you build a meaningful predictive modelData transformation & feature engineering, and how to build an analytics ready datasetDescriptive analytics in the form of Signals and ProfilesPredictive machine learning models, and how to validate themObtaining and interpreting predictive & prescriptive scoresTime series data, and how it differs from other types of data sets Different forms of anomaly detection It is recommended that you have access to an environment running ThingWorx and ThingWorx Analytics version 9.2+. There are exercises in some of these modules that will help you better understand how to use the software. If you don't have access to an environment, you may simply follow along

Hello, I have imported a modified google map widget extension but it does not appear in widgets, I have another modified google map widget extension but with another name, can it be a reason why the extension does not appear?

Dear Community,I've got a problem on my hands with the KepwareServer Ex Ucon-Driver.The driver can't recognize the string I got from a device - this message pops up.in the communication logs I can see that the machine communicates; The Read-Response transaction is set to "terminated by stop characters" which are "SP""CR"EOT", which are also the received characters. Despite that, the driver is not recognizing the characters?"Frame has a known length" also doesnt work, despite getting the right frame size from the machine.I am using Ethernet Enc. over a MOXA converter to get to the machine - when I used a virtual serial port, it worked, but was a lot slower. Kind regards,Kepware User 

What are the addresses for axis loads and positions using Fanuc Focas? for CNC

Hi,I want to pull data from database and show on the Tree grid advanced widget. Can anyone please help me to create the service.

The audit log use case requires capturing login and logout information (user and timestamp) in an external MSSQL database. Our FormLogin.jsp page in ThingWorx handles user authentication using ThingWorx Users. However, we need to capture login and logout events that occur on the ThingWorx page, which must be stored in an external MSSQL database. Please assist with the steps, sharing a code snippet would be greatly appreciated.

Hi,I have a mashup with two tabs. Despite setting the selected tab via an expression the other tab will not be selected, it seems like only the default tab can be selected via that event.When using the tab widget, despite setting the selectedTabValue to a number corresponding to the tab, the selected tab does not change, could someone provide an example of how to programatically change tab (with the correct bindings)?KindlyOskar Berntorp

We have a Remote thing, in which we have set of the properties, and it is remotely bound to Edge Thing. So far everything is good, but when we set the values for properties from Lua script (Edge Side), These values are not reflecting in Thing Worx Platform Side automatically. Every time we have to open a property page from composer and hit refresh button to see the property change value. Why are the values not updating automatically? How to overcome this?  I have provided sample configuration and settings for one for the property called "ErrorMessageChanged" for your reference.  Lua Script this is how property has been initialized:-----------------------------------------------------properties.ErrorMessageChanged = { baseType="BOOLEAN", pushType="ALWAYS", value=false} Lua Script this how the property has been Set:--------------------------------------------------properties.ErrorMessageChanged.value = true ErrorMessageChanged&n

Hi Developers, I have a parent mashup which has a collection widget. On collection widget, I have a textfield widget.Requirement is to refresh another service on parent mashup whenever a user enters value in the textfield widget. This service is used as input to second collection widget on same parent and we need to refresh values on second collection widget.Issue is that use of global parameter or session parameters are not allowed in our organisation.Kindly suggest some expression or way to achieve this. Thanks in Advance.

I have Thing, where I keep services and properties for my application.I want this services to be available for every user, so for this Thing I've set Permissions for group Users, with Property Write Allow, Service Executable Allow, but Property Write Deny.I have also some additional user A*, who is allowed to change properties, so for him  I've set Property Write Allow, Service Executable Allow, and Property Write Allow.Finally, settings for User groups are treated as higher priority and this user is treated like Property Write set to Deny.How to cope it without creating extra group of users, including All the users, but not A?Or is there a way to create a group, that I will create today and all existing users except A, but will in future included all users added later? *this is virtual user to be used via timers, so datas are refreshed. 

Hello community, i used emergency license before my server Raid failure, Is it possible i can use again the emergency license and back system online?

I have a requirement where I have to calculate the time difference between two instances of the PumpRunSignal property (Boolean), we need to determine the duration in minutes. The Pump Run Signal is a Boolean property that triggers an event data subscription and a service call when there is a change from true to false in the input from the PLC. We calculate the time difference by comparing the timestamps of index values 1 and 0 of the PumpRunSignal. However, there is a delay in loading data from Thingworx to InfluxDB when there is a false signal. To address this delay, we have implemented a 30-second Pause every time there is a false signal. While this pause logic seems effective, there is some uncertainty about its reliability, especially when dealing with multiple calculations for each Thing within Thingworx. Thank you!

Hi,   I would like to create local tags to receive the output of Link Advanded tags. The purpose is to synchronize the timestamp of several data with a trigger. I did it with Derived tags - Trigger but when the valueof a tag doesn't change, the derived tag is not updated with the trigger occurs. So my OPC Client doesn't see the new event.   Thanks in advance.

Derived tag: Addition is valid but subtraction is not? PTC support acknowledged this back in August but refuses to respond to my ticket. Screenshots attached..

Tag XX on device XX.XXX was not imported . Item Failed OPC server validation.When i created new project in Studio 5000, I am able to browse the tag. But when i tried to browse tags from Control Logix PLC program provided by customer, gets above error. 

I am looking to update multiple properties by making use of the service UpdatePropertyValues but I don't seem to be getting it right. I am using python to post my data and I get a 200 response back but the values are not actually updating when I use the service QueryNumberPropertyHistory. This is the URL that I am trying to access: url = "http://localhost/Thingworx/Things/Area_Thing5/Services/UpdatePropertyValues" I have also tried: url = "http://localhost/Thingworx/Things/Area_Thing5/services/UpdatePropertyValues"  and i still get a 200 ok response, which makes it unclear which url is actually correct. my Payload looks something like this: {"name":"Item_Count", "value":1112, "timestamp":1702976380000, "quality":"GOOD"}And then I post it with a content type application/json  I have also tried with a payload: {"name":"Item_Count", "value":1112, "time":1702976380000, "quality":"GOOD"}