Mathcad Installation

  Hi,  I have a copy of Mathcad 13.1 that I had purchased several years ago. At that time Microsoft operating system was Windows XP. After I install it on Windows 10, it gives me an error message that it cannot start "engine 12.0". Is it possible to properly install and run MC13.1 on Windows 10?  

I was trying to get the trial addition and this page popped up.

My computer crashed while using mathcad (unrelated crash to Mathcad). After restarting, Mathcad won't open beyond the splash screen. I have uninstalled and reinstalled the program, and keep getting the same results. Splash screen opens, closes, and then nothing else happens.

I can't get a 30-day license, it says I've used up all my attempts, but it's my first time installing the app -----------------------------------------------------------Translated the topic from Spanish to English using google translateSubject - No puedo obtener una licencia gratuita por 30 diasBody - No puedo obtener una licencia por 30 dias me sale que ya agote los intentos pero es mi primera vez instalando la aplicacion-By Community Moderation Team-----------------------------------------------------------

Seems that the Product Code has been missing in several post here. Is there anyone, who has actually managed to get the Product Code? 

Error message when entering PTC permanent licenseReboot attempt on wrong systemI have confirmed and the system data is correct, but the message continues to appear when entering the key

Morning,I was using the free trial until the order was processed. The order has now been processed and I have received the PTC licence pack but cannot install it.

For my master degree education at Riga Technical University

Hi There,I want to know the difference between the MathCAD and the Students version MathCAD.Thank you

I recently upgraded my c:/ drive and Mathcad no longer runs. It fails the license. I get a message "The license you have requested contains an error." When I run the .licensing setup wizard I get a server error of 403 Forbidden. It was working fine prior to the SSD upgrade. Please help!

I have Mathcad 9.0 but bought the Prime 10 Student edition. I'm trying to upgrade/activate the license. Do I need to uninstall the 9.0 and install the 10?Also I never received my product code. I received the payment confirmation email where it stated "You will receive detailed information on the delivery in a separate e-mail that was sent at the same time as this e-mail." However, I never received a separate email. I can't find a place to submit a ticket. The only place I can find for support requires a product code.

I am encountering an error while configuring the trial license for Mathcad Prime 10.The error says: "... (-103) Cannot checkout an uncounted license within a Windows Terminal Services guest session."FYI, I am running the software locally (not remotely).

Student version

Need a licence to migrate to my new notebook

I am part of the Mott MacDonald IT team.We are in the process of transitioning to MathCAD Prime 10, as we have been informed that MathCAD 15 and MathCAD Prime 8 are reaching their end of life and will no longer be supported.Could you please provide more information on the support lifecycle of these products? This will help us proceed with the removal of the older versions of MathCAD and MathCAD Prime.Thank you.

I wanted to install Mathcad Prime 4 to my new pc.The license manager accepted my product key but I can't chose the product for the license.

I have just bought the mathcad student edition and never recieved the product code.

My laptop that had downloaded MATHCAD has broken and im trying to move my license over to my main PC, is there a way to do this without creating a new account?

Hello,My co-worker has installed a newer version of MathCAD, and I am now unable to access files that she has saved. I would like to update my version so it is compatible (but continue using MathCAD Express).I have tried using the website to request a new installer, twice in the last two days, but the promised email has never arrived (and yes I have checked my junk folder).Are you able to help me out?Cheers, Daniel

I have purchased the license and when I activate it it says invalid, license type: No License ---------------------------------------------------------Translated the topic from Spanish to English using google translateSubject - no licencia validaBody - he comprado la licencia y al activarla me dice envalid, typo de licencia : No License-By Community Moderation Team---------------------------------------------------------

I have trouble with different versions on my school computers and on my own laptop. I myself have MathCad version 10.0 (free verion) and my school computers has 7.0. Now I can't open files on the older version that I have edited on my own laptop. Is there a way to download older versions of MathCad. I tried it from MathCad Express Free Download but there was no option to select older versions of mathcad to be downloaded.Thank you in advance!

The product is for educational use, I am a 4th year Mechanical Engineering student. It would be nice to have the license for one more month. Thanks------------------------------------------------------------Translated text from Spanish to English using google translateSubject - Uso EducativoBody - El producto es para uso educativo, soy estudiante de Ingeniería Mecánica de 4to año. Estaría bueno tener la licencia por un mes mas. Gracias.-By Community Moderation Team------------------------------------------------------------

I can't log in as a student, a lot of functions are blocked, how do I unlock them?

I have switched Operating System from Windows to Linux. I need Mathcad for school work, so I Virtualized a Windows Machine on my Laptop. I now wanted to install Mathcad on this new Virtualized Windows machine, but when trying to activate the licence, I get an error message that I have too many licence requests for this licence. I guess because I already activated the new licence on the old machine, it now is fixed to that one? I tried activating it via the sw_licence_email_######.dat file I got send on my account email weeks ago when activating on the old machine, but this also didn't work. The error message here is: The licence request failed. Requesting MathcadPrime ... C:\Users\user\Downloads\sw_license_email_######.dat: (-9) Invalid HostHelp or info would be appreciated.Thank you for support

Hi! It's happening with both Prime 8 and 9 on Windows 11. In my case, I have no log file and no error on the Windows event viewer. I got the splash screen and nothing else. I tried all the solutions above and had no luck. Any ideas? Thanks!