PLM

Hi Guys,   I am looking for the Windchill license comparison matrix from the old version to the New version, feature-wise, with a complete license list. If anyone has kindly shared with me.   Regards, Aj

We are now a week into Windchill 13 so lots of new things and experiences to understand but one that I do not remember seeing for a long time was deadlocks. I've seen two events were I had a deadlocked or dead Methodserver, both fixable by restart. Aside from grepping logs for "Deadlock", are there any JMX alerts that can be configured to notify when this conditions arise? I thought this was a function of the ServerManager to detect and whack misbehaving methodservers and restart them. Also monitoring SELinux from being the cause of all my grief.  I can see it blocking things randomly causing unexpected behaviour and threads to halt. Aside from that, any other places I should look to resolve root causes of deadlocks?  2025-08-20 07:27:50,478 ERROR [wt.jmx.core.mbeans.Dumper.deadlockChecker] wt.jmx.notify.deadlock - Time=2025-08-20 07:27:50.274 -0400, Name=DeadlockNotifier, SourceObjectName=com.ptc:wt.subsystem=Dumper, class=class javax.management.Notification, type=wt.jmx.cor

I have a Gathering WT part "xx_asm" associated by owner link to a CAD doc "xx.asm"  I read through a lot of support and community articles, tried a lot of available options but didn't find a solution. I am facing the following problems:1. The Creo View Representation created on CAD Doc is not shown on the (Gathering) WT part.2. When attempting to create a new representation for WT Part, the page 2 "Choose Input source" of "New Representation" dialog box  shows different options than expected. As shown in the images below...      I tried to repair the Owner Link, but no change. Secondly, when I add the CAD Doc "xx.asm" to a Workspace, the Related WT Part "xx_asm" is also added. It  means the owner link must be fine... but still, where is the root cause and how to solve?

I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.2.7Need the proper parameter names for ftp host, ftpuser and ftppassword when configuring a ftp share mechanism for a worker in agent.inoHere are the errors that I facedNeed the proper parameter names for ftp host, ftpuser and ftppassword when configuring a ftp share mechanism for a worker

My count OData request does not work :https://<url>/Windchill/servlet/odata/v5/DataAdmin/Containers('OR:wt.pdmlink.PDMLinkProduct:681234555')/Folders('OR:wt.folder.Cabinet:681234597')/Folders('OR:wt.folder.SubFolder:681267970')/Folders('OR:wt.folder.SubFolder:681267975')/FolderContents?$countThanks for any help.FredVersion: Windchill 12.1 (Product v12.1.2.0, REST Services v2.3)

Hello,Is there a way to use SQL queries to delete all the WTPARTs and clean up all the related links tables?Some articles state that this is possible through purge and link removal, but can this be done through the DB?

Solidworks 2022 Professional installed on the Windchill Server running on Azure VM. OS is MS Windows Server 2022 Datacenter Azure Edition and I am aware that it is not supported by the book.Installed Creo View Adapters 10.0, both SOLIDWORKS and OFFICE worker agents and workers have been setup. OFFICE worker starts and becomes available (though not tested in practice), while SOLIDWORKS is always "Off" or "Fails to start".Both swbatch.bat and swrunInteractive start without problems: I had luck converting a test.sldprt file in the local adapter folder with swbatch and swrunInteractive brings up the Solidworks GUI.swworker.bat fails when started directly from the setup folder. In the monitor log file I get the following line "Got version 8 INIT FAILURE (with no description) from WVS.". It is funny that I don't get the same error when I start the Worker agent from the Administration window, but rather "Got INIT SUCCESS reply", However the worker log file states "sw2pv Error:58000: Failed to

I am using Windchill PDMLink Release 11.0 and Datecode with CPS M030-CPS22使用CPS進行更新,狀態為反灰,無法進行,請聯繫rita.lin@ttpsc.com

Version: Windchill 13.0   Use Case: Check-in is causing Creo to crash. Description: We have just upgraded to Windchill 13.0.2.0 and Creo 10.4.0. When doing a Custom Check-In, Creo is crashing with a fatal error and all work is lost. We have asked the user to do a Save before doing the Check-In and that seems to help, but it is adding an extra step. Has anyone else seen this issue with this combination of Creo and Windchill? At my last job we had Windchill 13.0.2.3 with both Creo 9.0.9.0 and Creo 11.0.3.0 and did not encounter any issues.

I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.2.1When I m downloading the customized report in Windchill 13, attachment.js is getting run and causing the download failure. Please check it on priority

Version: Windchill 13.0 Use Case: I’m trying to assign an Option Set to a Configurable Part. Can anyone help me with the API code for this?Description: I’m trying to assign an Option Set to a Configurable Part. Can anyone help me with the API code for this?

Hi All,We have developed an external portal that downloads document content from Windchill using the Windchill OData REST APIs on behalf of users who do not have Windchill accounts. To facilitate this, we have set up a service account that connects to Windchill to retrieve the necessary data. This setup is functioning well.Now, we need to track the number of users accessing this portal and downloading content from Windchill for licensing compliance purposes. One approach is to have the portal track this information and share it with the Windchill team. However, as more portals and applications are being developed to access Windchill data for non-Windchill users, we need to design a solution within Windchill to effectively monitor and record usage.I have not found any features within the Windchill REST API framework that would assist in achieving this tracking. I am reaching out to this group to see if anyone has encountered a similar need or has considered potential solutions. Any insi

I am using Windchill PDMLink Release N/A and Datecode with CPS N/A新規変更プロセスで「参加者を設定」の「参加者を検索」ウィンドウのサイズを大きくする方法を教えてください。今のウィンドウのサイズだと、”役割に割当”の選択プルダウンが表示範囲になく見落としてしまうため。How can I increase the size of the "Find Participants" window in the "Set Participants" section of the New Change process?With the current window size, the "Assign to Role" selection pull-down is not in the display area and is missed.

I am using Windchill ProjectLink Release 12.1 and Datecode with CPS 12.1.2.9I'm developing a new route process. In this process there is a special role which1. This role is optional, we don't need to assign people to this role every time.2. When peoples assigned to this role, all people have to vote their result, otherwise, the workflow should not be transaction to next stage.Here is my problem,In Workflow Template AdministratorIf I set "All" for "Required" option for this role, I have to set someone to role when creating a new route, but this role is not mandatory every timeIf I do not set this role as "Required", then new route can be create, but the next activity starts before collecting the voting result by all participants.I have an idea to count the number of user votes, only allow next activity start when all participants voted. Is this possible ?Is there any other possible solution to meet my requirements ?

Version: Windchill 12.1 Use Case: This idea is to help prevent the bad practice of letting files sit with upload errors without attention for long periods of time (weeks/months/etc.) This report would be able to capture all files within Windchill that have upload or other related errors, so the support team can work with those users proactively instead of reactively when something is broken or lost at a bad time.Description: We had a scenario where a user had some check-in errors from almost a year ago on some files and didn't address them then like they should've. Since so much time had passed, the user may have deleted something referenced as well as some file name conflict issues that were present. It was a mess in the moment for many reasons but seemed like a valuable opportunity to see if we can be proactive for other users/errors that exist. All-in-all, if we had a report to catch all upload errors Fields to capture:  User, FileName, UploadDate, ErrorStatus, Size,

Hello All,Currently we are using CREO 9.0 as CAD software and Windchill 12 as PDM system.We want to investigate the possibility to migrate the EPM documents from Windchill to Autodesk Vault PDM system. There are other posts on this topic which are to migrate from Vault to Windchill and based on that I believe that the migration in other way should be possible.Does anyone have experience with this? How did you manage to migrate the parameters and metadata from Windchill to Vault? Is there any tool to migrate the data? Kind regardsPranav

Its Deja Vu all over again. I last ran into similar issues back in 2023, coincidentally, about the time of my last upgrade: https://community.ptc.com/t5/Windchill/Running-WContentVerify-and-getting-Socket-read-interrupted/m-p/895322#M73997 I think I resolved it by doing smaller batches. folder by folder. Some of my folders can get very large.  I saw in one case, that I was getting false positives where it said there were missing files but they were not.   Here is what I am running: bin/windchill  wt.fv.tools.WContentVerify -user=wcadmin -vaults=main_vault -email=me@me.org -onlyExistence Previously with my 12 system this ran without complaint. Is this an issue on my DB side or is this a tuning issue on the Windchill side? Or do I just have to break this up into chunks? 2025-08-12 20:29:13,020 ERROR [RMI TCP Connection(35)-10.128.20.219] wt.method.MethodContextMonitor.contexts.rmi wcadmin - 2025-08-12 20:27:35.956 -0400, 4eih3rq3;me98e4lb;395246;kxone5;9, -, -, -, wca

Version: Windchill 12.0 Use Case: How to create a rich text attribute using dataUtilities?Description: We need to create a string-type attribute and call it from the layouts using dataUtilities to transform into rich text.

I have created a new local (according to https://www.ptc.com/en/support/article/CS348371?source=search , the attribute cannot be global) attribute associated with a "WTDocument" sub-type. I intend on adding this new attribute to one of the layouts associated with the sub-type. I wish to configure the attribute in such a way so that, when a user wishes to populate the attribute value field, they have the ability to use a "Picker" to make a selection from the WTParts that exist in the instance. Specifically, I would want the part number to be inputted into the attribute field upon selection. I have been looking at various articles/resources of PTCs and I can see that there is potentially a number of ways of doing this. My understanding is that a "Data Utility" could potentially provide the functionality I'm looking for. Can anybody advise on the best way of achieving my requirement? If any files need to be updated on the server as part of any solutions, please could the fu

Hi All, We have configured the CAD additional file types of the CAD document thumbnail in windchill. However we search the CAD documents in the Thingworx navigate app, it's not listing the additional files from windchill. Regards, Rajadurai R

Hello. I'm new to the software so i'm having a hard time finding this answer.Having some issues with generating creo view files. Actualy wondering how it is processed. 1- model generated in 2015, generates relatively small file(s) 50mb2- same model now in 2025 generated with a lott of files/size 700mb Does the generator first process all changes from 2015 till 2025, then work backwards towards effectivity date? any documentation how this is processed.  And are there methods of limmiting prpcessing time and files? Thanks,john. 

Version: Windchill 13.0 Use Case: I want to communicate with Windchill via REST/OData and Bearer Authorization from a Third Party ApplicationDescription:I have successfully configured Windchill on OIDC and JWT with Microsoft Entra using this documentation: https://support.ptc.com/help/windchill/r13.1.0.0/de/index.html#page/Windchill_Help_Center/WCAdvDeployGuide/WCAdvDepAuth_OIDC.html Is it now possible for me to communicate with Windchill from another application using JWT/Access tokens with Bearer Auth? I have tried various approaches but have not been able to do so.Maybe I am missing some Configurations or it isn't possible

Following company's strategy, our IT is replacing all employee's PC by Snapdragon X Elite laptops. Surprisingly we encountered installation issue for Windchill, caused by incompatibility of Windchill Risk and Reliability for ARM64-based PCs.   According to Google AI, In the PC market, Arm-based processors are seeing increased adoption, with projections showing a growing share in notebooks, potentially reaching 40% by 2029. Following this trend, it could be potentially a big weakness of PTC, if compatibility issue is not fixed on time.   We constantly uses Windchill Risk and Reliability predictions demanded by customers, and placed a PO for 3-years floating license service of Windchill. However, this decision would have to be re-considered, if Windchill Risk and Reliability remains inoperable in our laptops.      Thank you for your attention!

HI We have an odd situation.We're using SolidWorks 2023 with Windchill 13.1.In SolidWorks most components have different configurations with different materials and colors.These components are used in different assemblies.When we see the small thumbnails on the Details page for the different component (SolidWorks Part) configurations, we see the correct colors, but when we look at the different assembly configurations using the same part configurations, it's the color from the Default configuration (generic) which are shown.How come we see this change in appearance (color) whether we look at single component or the component in an assembly structure?(Yes, we have rebuilded all configurations, and we have deleted and republished all models). Top row (2 objects) is showing assembly colors.Bottom row (3 objects) is showing correct colors for Head and Tail (1 & 2) and default color (3) 

Hi @HelesicPetr I am doing one POC. Requirement is I have to update specific iba on ECN. Basically we have global iba on ECN and Container and IBA of container having value so now our requirement is we want to copy paste that value on ECN IBA while creating the ECN. So here can we use OIR or any custom algorithm to achieve this .   reference topic: https://community.ptc.com/t5/Windchill-Customization/OIR-Update-for-IBA-Value/m-p/829884#M2883