PTC Community Information Center

Performance Advisor content has been moved to "live" within the segments they represent.   Please find performance advisor in these community spaces listed below and engage!   Creo:    https://community.ptc.com/t5/forums/filteredbylabelpage/board-id/installation_licensing/label-name/performance%20advisor   Windchill:   https://community.ptc.com/t5/forums/filteredbylabelpage/board-id/Windchill/label-name/performance%20advisor   Integrity (Windchill SSE)   https://community.ptc.com/t5/forums/filteredbylabelpage/board-id/Integrity/label-name/performance%20advisor    

I think the PA section is having some issues because, at least for me, it's not possible to subscribe to this forum so I haven't gotten any new emails in months.     Also, the message for the log4j problem is shown twice      

Hi,the PTC help pages and support articles are badly viewable under Firefox (low contrast).They are fine in Chrome.Any ideas on how to change this?  

Hi, PTC Community,   We had some PTC Community platform updates that the Community Team wants to make sure you are aware of:     1) PTC Community Terms of Service   You may have noticed a prompt to reagree to the PTC Community Terms of Service if you have logged in to even read this announcement 🙂      If you would like another look, you can always reread the PTC Community Terms of Service  here.   Note:  You might have noticed that there was also an opportunity to change your system-assigned community username  (i.e. xy_123456)  at the top of this TOS screen prompt.  No worries if you missed it, you can still change your username under "My Setttings". Learn more about changing usernames in the How to Change Temporary- System Assigned Username FAQ.   2) PTC Community Search    A post can now be created directly from the search query.  Try it out! Search> Select  "Post a Question"&gt

Hi,   Under the old forum when I went to the Simulate/Analysis part of the forum one would perty much only see Simulate FEA and Mechanism Analysis related posts. How in this new forum do we return only Simulate FEA related questions/Enhancement requests?   Thanks, Don Anderson Creo User since 1994+

It is not possible to create an idea with the label 'simulate'.

I posted several product ideas today under the 'label' STRUCTURE It is clear now that this is essentially the same as the 'label' SIMULATE I cannot add 'SIMULATE' as another label 'SIMULATE' as a 'tag' is not permitted Therefore these will likely be missed by those who look for 'SIMULATE' How do I add this label?

Hi, PTC Community, We just wanted to notify you that Community Log In will be unavailable on Saturday, November 20th from 7:00 AM ET to 11:00 AM ET due to maintenance.  You will still be able read content, but you won't be able to post new topics, reply, or kudo posts.   Have a great community day!   Best, Jaime Lee  

Every time I attempt to post a product idea I get ... correct the highlighted errors and try again.Post flooding detected (community received posts of a unique message more than 1 times within 3,600 seconds)

I have been getting email notifications (for years), but they have stopped in the beginning of December. I have not (intentionally) changed my settings and when I checked they seemed correct. I am using gmail if that matters. Any suggestions? 

Is there a way a for a regular member to schedule a post? e.g. Writing a post today for the PTCooler to be posted on Friday morning 8:00 am EDT?   Thanks, Dale

If you reply to a topic and the go up one level and refresh the screen  (i.e.  https://community.ptc.com/t5/Creo-Parametric/ct-p/creoparametric) the reply show up as an unread reply (or new reply - green). If I am the one who posted it, why isn't it read already. I just left that page.   Thanks, Dale

Hi, Everyone!   July has been a busy month for the PTC Community Team.  We have been busy making minor updates to the community UX.  We also loaded some new Community FAQs as well.   "Welcome and How To"  Updates   Be sure to go read these FAQs  to learn more about some changes to the member experience..   How to Notify (or Contact) the Moderator Accepted Solutions PTC Community Badges (Definitions and Explanations)   UX Changes   Below is a round up of some of the UX changes you may or may not have noticed!   1. "Redundant thread title" is now removed!  . Redundant thread title is now removed!  Members are now able to get to the thread details right away!           2.  Reduced white space. 20, 30, 40, 20, 120 pixels....gone!. See below.       3.  Removed Reply Box underneath each thread.  If you want to reply, just click the "Reply" button.  

Some of you may have received yesterday July 19th EST up to 1,260 notification emails related to old Creo topics that we archived as read only.  My apologies if your inbox have been flooded with emails. They are not spam. But I should have run the process so that it would not trigger notifications. Very sorry about this! 

Community Terms of Service updated On December 8th 2021   1 - Community Agreement   By using or accessing the PTC Community, you agree (i) that you are 13 years old and the minimum age of digital consent in your country, (ii) if you are the age of majority in your jurisdiction or over, that you have read, understood, and agree to be bound by the PTC Community Terms of Use (this “Agreement”), and (iii) if you are between 13 (or the minimum age of digital consent, as applicable) and the age of majority in your jurisdiction, that your legal guardian has reviewed and agreed to the terms of this Agreement.  This Agreement includes the PTC website terms and conditions, privacy policy, and data processing terms and conditions. The terms of this Agreement together constitute the entire and only agreement between PTC and you with respect to the PTC Community.   In its sole discretion and without prior notice, PTC may modify the terms of this Agreement at any time and in any

Sometimes community moderators find it necessary to move or remove content during their efforts to keep the community organized and productive. Here are some frequently asked questions concerning content moves. What are the reasons my message might be moved? Most often messages are moved because they were posted in the wrong area of the community. For example, a Mathcad question posted on the Welcome & How-To's board would be moved the Mathcad discussion board where it would be more likely to get a response. On occasion, a message has to be moved or edited because it violates our Terms of Service or Community Guidelines. Outdated information may be removed and archived. Rarely, a large number of posts are moved due to a restructuring of the community. For example two related boards might be merged. Will I be able to find a topic I was following if it is moved?  Yes. If you are subscribed to a conversation, your subscription will remain, and links to the conversation will still work

It is common for online communities to have a robust gamification program with badges members can collect.  The PTC Community delivers! Community members can earn badges for community achievements, taking advantage of the resources and tools available on PTC eSupport, and adopting PTC's digital ecosystem.   Our community members are outstanding, and the PTC Community Team is happy to recognize all your great engagement and participation with PTC!   Below is a list of some of the badges that you may find on your community profile as you complete various tasks or reach activity benchmarks!  This community post will be updated as new badges are rolled out and added. As we launch, you only get one notification. When all profiles are updated, we will restore immediate notifications when a new achievement brings another badge to your profile.    1. Community Ambassador Badges     Note:  Recipients of our  PTC Community Annual Recognitio

A new PTC Community ranking system has landed on the PTC Community.   What are User Ranks?   User ranks are a fun gamification element of our PTC Community that incentivizes participation, rewards quality, and establishes reputation in the community. Every member of the community is assigned a rank based on their contributions and activity on the community.   What are the ranks on the PTC Community?   Community Level Rank Name Final Rank Icon Level 5  25-Diamond  (Top)  24-Ruby 23-Emerald 22-Sapphire 21-Topaz   Level 4 20-Turquoise 19-Tanzanite 18-Opal 17-Peridot 16-Pearl     Level 3  15-Moonstone 14-Alexandrite 13-Aquamarine 12-Amethyst 11-Garnet     Level 2  10-Marble 9-Granite 8-Gravel 7-Bedrock 6-Contributor     Level 1 5-Regular Member 4-Participant 3-Visitor 2-Guest 1-Newbie (Beginner)     Why gemstones?  Your

Hopefully some of you have had this same scenario, I am starting a new job soon and would like to retain my community profile, but associated with a my new email address which should be linked to a support account, is that possible or will I just have to create a new one as khimani_mohiki2   Thanks in advance!

What is this and is it required for proper functionality of the PTC Community?    

i created a thread about maple flow months ago and someone deleted it without explanation. I'm surprised they have this posted. in any event, I'm curious to see what people think of it.   <Community MGMT Note:  These conversations about moving -deleting negative threads were moved from>   https://community.ptc.com/t5/PTC-Mathcad/How-Maple-Flow-Compares-to-Mathcad/m-p/733113#M196201

I just got this error trying to send a second private message to someone? Anyone else ever see this?    

Why are you limited to sending private messages in this system./community to only one recipient?   Ended up copying and resending to the second person.

We love answers!You have made it so far! Let's talk about one of the critical things to do on the PTC Community: mark a reply as a Best Answer.When you start a topic, you will receive replies from other members. When one of the replies is a solution to your initial inquiry, you should accept it as a Best Answer. Just in case, we will send you an automatic reminder after a few days for you to check the replies on your topic.  Why should you consider marking a Best Answer? Consider that someone took the time to look at your post and reply. A little acknowledgement goes a long way with marking a reply as a Best Answer if the suggestion works for your problem. Of course, a post to thank or further the conversation is a plus and always appreciated! Additionally, posts with a Best Answer are returned with a higher preference by search engines on the Community. You will signal a greater value for your conversation by marking an answer. This is a strong contribution to the entire Community! La