PTC Education Forum

Hi   my student version license will expire tomorrow and i am still student so i want to renew the license but when i go for license renewal there shows that customer not verified so now what should i do ? 

I have been using Creo 9.0 version. And I have a question about search function for multiple items simultaneously.In case of previous Creo version, it was possible using comma (ex. ABC,CDE a Search nodes that contain ABC or CDE) but now it is not searched in current Creo version.Please let me know how I can search the multiple items simultaneously.

Hello, even though I have a student license, I cannot log in to the application. I see the message that the customer is not active.   Translated by the Community Moderation using Google Translate ----------------------------------------------------------------------------------------------- Merhaba öğrenci lisansım olmasına rağmen uygulamaya giriş yapamıyorum.Müşteri aktif değil mesajı karşıma çıkıyor.

I'm a student at University. I try to fill  the information in Creo University Student Download, but when I moved to Phone Number area, I don't finish it although I filled it correctly ! 

Is it possible to give me how many MBOM's are in specific context in Windchill? If yes, How?

Hi Folks, yesterday I couldn't start Creo 8 on my Windows 11 Surface Pro 8, which I use for university projects. So I tried a few things but as Creo sometimes is a bit wonky, I decided to reinstall it from scratch. It is important that I had it installed before in the exact version (8.0.4.0) I am trying to install now.As I now try to install it again, I run the setup.exe file as an administrator, but nothing happens. It just creates this error-log in the event viewer: Name der fehlerhaften Anwendung: setup.exe_Creo, Version: 36.0.2022.13, Zeitstempel: 0x62275bd0Name des fehlerhaften Moduls: baselibmt.dll, Version: 36.0.2022.13, Zeitstempel: 0x62272100Ausnahmecode: 0xc0000005Fehleroffset: 0x00000000000183daID des fehlerhaften Prozesses: 0x0x1494Startzeit der fehlerhaften Anwendung: 0x0x1DA3F40C30203E9Pfad der fehlerhaften Anwendung: C:\PTCinstall\setup.exePfad des fehlerhaften Moduls: C:\PTCinstall\pim\x86e_win64\baselibmt.dllBerichtskennung: ae66e482-ef09-497b-affb-46b816cb35

after installation received popup notification as renew your license so i tried

I use OPC sever to connect but i have problem this is plc i use  

I have recently installed creo ptc 7.0 student edition on my pc and now i have the problem, that my planes dissapear whenever i rotate the part/coordinate system. And also the Backgroung is completely white wgile it should be grey-ish to my knowledge. How do i fix this?

Im not able extrude my drawing the placement option is showing red(im new on this platform)please help me out, i sheared the zip file to. im using creo 10.0

Every time I try to start Creo, the error message pops up and the program shuts down. I tried following tips and solutions from past versions but they don't help either. I am also missing the standard .exe application and the shortcut doesn't work properly either, which makes the only path I can use to open Creo already finished files.

I have a school project with a claw mechanism designed by my group. The goal is to create a motion and force analysis that measures important aspects of the design. I want to measure the force generated between the two claws and perhaps the reaction forces at each pin. Can someone walk me through exactly how to do this? I'm completely lost. Thank you in advance for your help. A bit of what I have already done is: - Add a motor to the pinion to simulate the rack being pulled backward.- Run an analysis from the fully open position to right before the two claw parts touch.  Thank you for your help in advance. 

Does anyone know of any regularly scheduled or self paced Creo Illustrate training classes, ie, PTC University Training Central LEARN, Enterprise eLearning, etc?

Hi! I have the same problem of Mr. Pixner (‎10-28-2020). My license for Creo Student 6.0 is expiring in a few days. Whenever I try to renew it, it says that my account is not verified. I followed the indications of Mr. Alex_Cazacu but, even if I renew the password, the problem is always the same. What could be the problem? Kind regards, Jacopo Magnani   cliente non verificato = Not verified customer

I would like to create a table in a drawing of an assembly that includes family table parameters for each of the parts.   I've created an assembly of a cabinet with multiple parts that include family tables.  These family tables all include the length and width of the parts.  I'd like to create a table in a drawing of the top-level assembly that pulls in the length and width of each part from their respective family tables. I've included a simple graphic to help explain what I'm talking about.  Any help will be greatly appreciated. 

Where do I find Material ID for the materials present in material library. I want to use relations to assign values to material parameters like density,etc. For which I need material ID. MethodPTC_MASS_DENSITY:MTRL_ID. Please suggest me way to find material ID. Thank you in advance!

Hi all,   I am currently running thermal simulations in Creo parametric 10.0.0 and I am trying to use point measures for maximum temperature through my model (section view with points attached below).   However, the point measures which are within the body of the model show 0 C for the entire simulation in the results window (the surfaces point measures are working perfectly fine). Is there a correct/different method to set-up point measures within the body of a model?   Thank you in advance.   

After finishing installation of creo student 8.0.4.0  asking for quality agent register. Please gelp me to start my work in crcommunity-mailer@ptc.com

Hi! Can you please help me retrieve my old mathcad file to the 9.0 version?  Or how will I convert my *.xmcd to *.mcdx files? Thank you.

I have HP Victus 15 laptop with i5 12500 processor. And RTX 3050 (4gb) graphics card. And Windows 11 home. I downloaded PTC Creo Parametric 9.0 software few days ago and it were working perfectly. But some days before I can't open this software. When I tried to open it, when I click on it, it just start loading and after few seconds it stop and nothing happens. I tried to open it so many times and anytime same thing happens. and this problem happened with me some months before also when I were downloaded this software for first time. that time were deleted it were again downloaded the student edition. Everytime  when I downloaded this software it works perfectly for some days and after that it doesn't open only. Please solve this problem or give me some solution to solve it. Please sir, make it as soon as possible please. My exam are after some days and I were downloaded to practice and learn this software.  So please try to solve it as soon as possible. Thank You.

I downloaded the exe file but the installer won't open

I can't seem to get my license for PTC creo. Every time I enter my product code and account information it starts processing but then it suddenly closes. What should I do?

Hi, I just started using PTC Creo 9.0 on M1 Mac with Parallels 18 and PTC works fine but i can not even open Excel Analysis (its grey). Could somebody help me please what could be the problem and how can it be solved?  Thank you in advance! Regards,   

Could not get Creo 10 Academic/student to install. Would not finish the license server segment. Have since found out that Creo9 would be a better match for tutoring. Please inform me on how to delete Creo 10 files and install Creo 9 Academic/student instead.

Hi All, There is an issue with below scenario.The user is active in windchill and he has active license. He tries to login to Windchill with correct credentials. Even after entering the correct credentials, that credentials dialogue box keeps on popping up again and again which stops him to login to WIndchill.Account wise, everything is finePlease suggest the resolution. Thanks