ThingWorx

I have 2 things where alerts are generated I need to delete the alerts from the 2 thing is there any particular service to delete alert history of particular thing or if not do we need to write a custom service to delete.

Facing issue in removing border in checkbox widget in thingworx 9.4 

Hi, I downloaded the file "MED-61060-CD-054_SP10_Microserver-Linux-arm-hwfpu-openssl-5-4-10-1509.zip" on my raspberry pi 5, I unzip it and I followed all the instruction from this article: "https://community.ptc.com/t5/IoT-Tips/Connect-Raspberry-Pi-to-ThingWorx-Part-1/ta-p/825298#toc-hld-1818354262".   unfortunately, when I tried to run the wsems, I am having the error in the console window :sudo: unable to execute ./wsems: No such file or directory   I checked the permission and the OS architecture and is ok:   -rwxrwxr-x 1 PI PI 963832 Apr 29 2021 wsems aarch64   but I am not able to run the wsems, could you please advice me how to correct this?   Thank you.  

Hello Community,I am experiencing an issue with the Data Export Widget when exporting an Excel file with data. Although I see the showDataLoading property in the widget, which states that it displays a spinning icon when data is loading, I am unable to see the spinner in action.Could anyone provide insights on why this might be happening and if there are any specific configurations required to enable it?I would appreciate your guidance on this.Thank you!

Hi Team, I hope this message finds you well. I am encountering an issue with the GridWidget that has RowAddButtons enabled. When I click the add button, I end up with multiple rows of the same value in the editedData. I suspect this is happening because I do not have an ID column, and the data is being duplicated. IDFieldname property of the Grid is ID here My Grid currently has three columns: ID, name, and Zip. The ID is an identity column in the table. When I click the add button and enter the name and Zip, I get two rows with the same value. For example, I have two properties: { "name": "", "Zip": 43444,"name": "", "Zip": 43444 }. Could you please advise on how to ensure that I get only one edited row in this scenario? Your assistance in resolving this would be greatly appreciated. Thank you!

Hi all, I am experiencing a strange hang up on this service GetPropertyValuesAsMultiRowTable on one of my team's Things. Most of the time the service runs okay and outputs immediately very quickly. Sometimes however the service will take much longer (~25 seconds). I was able to narrow down the slow runtime to this specific service, but it is a built-in service so I am unable to look further into what would cause this service to randomly be slower only sometimes.If anyone has any information on the inner workings of the service, or what would cause this service to run slow only sometimes on the same thing, please let me know. 

I am using a Custom css code in mashup for a dropdown which is .widget-ptcsdropdown::part(item-value) {color: white;}code working fine in thingworx version 9.2 but recently thingworx upgread to 9.6 version and same css code using in a mashup and it is not working.So please give some suggestion on it. 

We are using Windchill Authentication for ThingWorx user authentication.  Windchill can authenticate the AD users and doesn't validate case sensitivity, ThingWorx authentication fails for user when UserName is Upper/Lower Case . Example: if AD username is  xyz.pqr, User can login and authenticate to Windchill with any username ( Xyz.Pqr/ xyz.pqr). However, in ThingWorx user can't get Authenticated with Xyz.Pqr We've implemented SSO using Windchill 12.0.2 with TWX -9.3. I know other enterprises using ThingWorx extensively with 1000s of  concurrent users logging into system. Anyone can help?  How to handle User Management in ThingWorx and Navigate?

I am using ThingWorx Platform Release 9.1 and DatecodeSP14tomcat无法启动11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111

I have a requirement to format a mashup widget's tooltip with certain information on separate lines in the tooltip.  I'm using the value display widget but being able to do this with other widgets would also be useful. It looks like chart widgets already have this capability as described in https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Mashup_Builder/Widgets/CreatingCustomChartTooltips.html# Example image from the link:The link describes built-in variables available for the charts (like #title# and #newline#), but these do not seem accessible to other widgets. Is there actually a way to get a similar tooltip result for other types of widgets, or is this a new wish list item for ThingWorx?Currently developing on Thingworx 9.5.2. 

Good morning everyone, Sorry to bother you, but I have some questions regarding some features and functions that Thingworx Composer and PostgreSQL may use together. The context is that we are going to update our Google Cloud environment, which hosts Thingworx Composer 9.5.2 with the new version 15.10 of PostgreSQL. We are going from version 12.14 to 15.10, and my IT supervisor asked me if some of these new features and enhancements in version 15.10, are used by Thingworx. However, I was unable to answer him about those topics. Are they safe, is this something to watch out for when using some functions of the thingworx, does thingworx use some or all of them, or is there nothing to worry about?  And I was trying to research these topics and only found about the Foreign Key in the Thingworx Help Center. Down below are the topics I mentioned, and the site from the version 15 release. If you have the time, of course, I humbly ask for your assistence and opinion, please.   The sou

I’m a freshman learning Thingworx and was informed that I could download some extensions from https://marketplace.ptc.com/. However, the link is unavailable and redirects to other pages. Where can I find and download some commonly used extensions?

I couldn't find any documentation regarding how to use custom dialog when developing custom widgets from any of these documentations. Are there any documentation for custom dialogs?https://community.ptc.com/t5/ThingWorx-Developers/Mashup-Widget-Custom-Dialog-API/m-p/532001https://www.ptc.com/en/support/article/CS276506 https://support.ptc.com/help/thingworx_hc/web_component_sdk/overview/index.html taken from thingworx_extension_development_user_guide.pdf customEditor – the name of the custom editor dialog to use for entering and editing the widget configuration. The system assumes there is a dialog named you created TW.IDE.Dialogs..customEditorMenuText - The text that appears on the flyout menu of the widget and the hover over text for the Configure Widget Properties button. For example, “Configure Grid Columns.”

Hi @BjoernRueegg, Reference from topic.   Can the TwoDThumbnailURL.URL be downloaded and the file saved to a Thingworx File Repository using code either in a Thingworx Service or Java?  Thank you, Maria

Hi PTC Community,I'm currently facing an issue with the line chart in ThingWorx. Occasionally, the line chart fails to plot the last data point from the dataset. This happens inconsistently, and I haven't been able to identify a clear pattern or cause.Here are a few details about the issue:The dataset is correctly populated, and I have verified that the last data point exists.The issue doesn't occur every time but happens sporadically.When I inspect and check the preview in the API response, I can see the last data point is present, but it still doesn't show on the chart.The same data is binded to Grid and chart and i can see the last timestamp is 2024-10-24 22:00:00.000 on grid where as 2024-10-24 19:33:09.444 in linechart.Note - i am using ChartType as Step in linechart.Additionally, I noticed that when I change the start date from X time to Y time while keeping the end date the same, the graph plots correctly when using Y time as the start date.  

Hello everyone, I am using the Thingworx 9.6 platform, on which I use the purge functions ‘PurgeSelectedPropertyHistory’/‘PurgeAllPropertyHistory’ on ValueStream to manage data retention. I often get the following errorERROR[java.lang.RuntimeException: com.thingworx.common.exceptions.DataAccessException: [1,018] Data store unknown error: [Error occurred while accessing the data provider.] The message is returned to me after 602 seconds. Can anyone help me it is important to keep only a small amount of data active in order to avoid a db overflow.ThanksDimitri 

Hi,I'm looking for the latest solutions to integrate GitHub with ThingWorx for Continuous Integration (CI) and Continuous Deployment (CD). Specifically, I need to:Manage ThingWorx artifacts (e.g., Things, Services, Mashups) in GitHub.Automate workflows for pushing/pulling changes between ThingWorx and GitHub.Set up CI/CD pipelines using GitHub Actions or other tools.Has anyone implemented or found an effective way to use GitHub with ThingWorx for these purposes? If so, what tools or extensions are you using?Thanks in advance!Houssem

Hello I am looking for thingworx 9.7 help center guide , can some one please help me with that Thanks

I need guidance on how to connect Thingworx on-premises version to snowflake database. Could you please provide:1. The necessary steps or documentation for this connection?2. Any prerequisites or system requirements for the on-premises setup?3. Information on licensing or additional configurations needed during this process?4.Any specification on snowflake database?

We can allow other IPs to use the ThingWorx REST API by enabling cross-origin access. I tried modifying the web.xml file, but I couldn't get it to work. Can anyone help me?

I need thingworx cwc extended extensions for features like QA report, Audit Report, Attachements/ logsheet upload in work instruction verification step. 

The extension uses the org.apache.parquet library and writes the parquest file to Thingworx repositories. The service works correctly if Thingworx is installed on a Virtual machine. The service fails to write the file to Thingworx repositories if Thingworx is installed on kubernetes containers. In particular the extension fails by going to do a chmod 644 on the file to define the correct privileges. Has anyone had the same problem? Are there any solutions to the problem?ThanksDimitri

In adv grid, columns are automatically changing its order in UI. How to stop this behaviour ? Iam using Thingworx 9.1.

Im very new to Thingworx and Im trying to build my capability.I am using collection widget with data source from a service in the Thing I created.Inside the collection widget, a mashup is already defined but it doesnt seem to load when I view the mashup. My service doesnt require a parameter and it will give the infotable when executed.Infotable (headers are from the datashape I made)KPIValueColorKPINameA1blackAB2greenBC3redC UID Field: KPIMashup Property Binding:{"KPI": "number","VALUE": "string"}Child Mashup: Test Collection Data  Pls see screenshots, I cannot troubleshoot it, its not giving anything when I load the mashup

Hi,   I have recently upgraded from Thingworx 9.1 to 9.7. The DB also got upgraded.   I did a dump of the DB and restored it to my local environment, and the instance is working fine. But when I do a restore, it does not work fine in the QA Environment. Below is the Error I get in the logs: 2025-02-28 11:04:13.242+0000 [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: Bindhu] [S: ] [P: ] [T: http-nio-8080-exec-9] Unable to Invoke Service QueryNamedPropertyHistory on Postman_Thing : com.thingworx.common.exceptions.DataAccessException: [1,018] Data store unknown error: [Error occurred while accessing the data provider.] org.postgresql.util.PSQLException: ERROR: canceling statement due to user request at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2676) at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:2366) at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:356) at org.postgresql.jdbc