ThingWorx

how to upgrade version of from Thingworx 8.3 to 8.4

Hi, I was upgrading the license of 8.2 in a machine as it was expired. When I generated a new license and replaced it in Platform folder, it got ignored. After multiple attempts, the licensing was not successful. I formatted the whole installation and re installed ThingWorx 8.2 and when I tried to put the license , keyword password was generated but license request file was not generated.  How can I resolve this? I have attached the application log.

We have a use case where we need to publish documents managed in PTC Integrity to external cloud FTP Sites (Box/OneDrive etc.). We want to know if we can use ThingWorx Flow to connect Integrity and ensure document has been published upon release 

Is there any way to prevent a horizontal scroll bar from appearing on an advanced grid? All my data fits in the  space provided but it seems to want to add about 20 unnecessary px to the right no matter what I do to try to adjust the column widths in both fixed and fluid layouts.  

I am using the LabelChart widget, and need to change the color of the line based on state formatting. Is this possible? Should I use another type of chart widget?   I've been able to change the color of the 'on hover' action based on state formatting (by using the 'SeriesDataStyle1' property of the widget), but not the line itself.    

hello   If I add an infotable (list of devices) in user extensions , most of extensions are no more displayed for each users :   UserExtensions definition :   user extensions displayed :

Hello,   I am not able to create new entities within composer, I also cannot edit existing entities. I am assuming this is because of my administrator privileges linked to my account?   How do I change my admin privileges to begin working with Thingworx?   Thank you.

Hi, I wanted to know where we can fetch all the historical data that we get from Kepware. I am able to read the current data during data change in Kepware but everytime the data changes where does the older data or history data gets logged in ThingWorx? Using any query can I fetch it?   Thanks in Advance, Shalini V.

I want multiple applications to run on multiple ports so that the congestion will be less. Now, I have 3 different applications and I am giving the post number of Tomcat( Thingworx) in the REST API url which increases the load on that port. So, I want thingworx to work as IIS server which helps in running different applications in differnet ports.Thanks in advance

Hi,       I am using Thingworx 8.4 and imported ganttchart widget extension successfully. But it is not visible in widget section. What is reason for this? or how can i make it visible.     Thanks in Advance, Sheetal Sable  

Hi all,I am now using File Repository Thing template to get ftp file info, and one of its service is called "GetFileListingWithLinks".The result is an infotable, but I dont know how to sort the result by LastModifiedTime, which is one of the columns in the result table. (Cannot see/modified the code inside..).I hope to get the latest File Info, so hope someone can help.Thanks!

What does PTC recommend that I use as a replacement for the validator widget in TWX 8.4? Seems that the validator widget has been removed in this version (or, at the least, it's be renamed to an unobvious name).   Thoughts?

I have a similar problem. I have installed tomcat and have the trial version of thingworx installed, but I cannot find a .war file anywhere? How am I to get to thingworx composer? There is not much documentation in quick start guides, so please don't point me there. It just said open thingworx composer but it doesn't say how anywhere. cannot access software resources because I'm just using trial versions.Thanks.

Hello community,   I am trying to display multiple charts onto the Time Series Chart widget. The number of displayed chart is dynamic and based on user selection within a list widget. I can obtain the desired behavior by using the QueryNamedPropertyHistory service. Now, here is my issue. We had to change the architecture of the shapes/templates.       The list can now display properties from shape B or C. It is only defined at "runtime" (based on user selection on another list). Which means I have to call dynamic QueryNamedPropertyHistory on TemplateA level. But this doesn't work with Time Series Chart widget like it would when I would called it directly "at the shape level containing the properties". I tried wrapping the service within a custom service which output an untyped Infotable. The service itself work (it returns an infotable with a datashape [timestamps/ prop0 / prop1] which varies based on property names. But it the column are not automatically mapped o

Hi,I am having an unusual problem with the mashups in Thingworx.I have a dropdown list that and navigation widget, where the selection in the list opens a mashup.For a few Mashups, it works just fine, but for a majority of them I receive an error of the following, "Could not load 'Mashup Name', internal exception 3".Any suggestions.Thanks,Rami

Hi, We are deploying Thingworx 8.4 on Azure VM with connectivity to Azure managed Postgres. Our production would comprise of 3 instances of Azure VM running Thingworx platform and all of them connected to one DB (with geo-redundancy soln) Could someone clarify following questions please? 1. All logs are stored in ThingworxStorage folder. As per the details given in post below, "If ThingworxStorage folder is accidentally deleted, entities and data are secure in the external database". https://www.ptc.com/en/support/article?n=CS257403&source=snippet           a) Which DB tables are these logs stored?           b) Can I configure two postgres DB such that transactional logs are pushed into one DB while Thingworx configurations go into another postgres DB? If yes, then where can I set the DB connection strings?   2. I believe the License is loaded in DB. So for running Thingworx Platform on 3 VM instances with one DB, do I need to

Hi,       I want the below chart in my dashboard report. How can I do this? Is there any widget for this?   Thanks in advance, Sheetal Sable  

How does one close an "Active Edit" using the New Composer in TW 8.4? In the Old Composer, you could close an active edit by saving an entity and then closing the tab. In the New Composer, closing the tab does not close your edit. In order to close the edit, do you have to cancel the edit session and then close the tab?If yes, that seems like an unnecessary extra click.

Hi, Can anyone provide the link to download GridAdvancedExampleEntities-V4.0.xml file from marketplace.     Thanks in advance, Shalini V.

I am making a get call using thingworx GETJson service. The service is returning headers in between json. "Name":"CR 03"}],"headers":"","000001":. As headers is not any field in json format it is displaying in output. While hitting the same URL in google chrome it is showing the exact Json format without header field. Please suggest.  

Hi,   I have studied REST API example given at https://developer.thingworx.com/en/resources/guides/thingworx-rest-api-quickstart .   It uses command line tool HTTPie for GET/PUT the property value.   Is there any way to by using web browser instead of using command line?   Thanks, shreekant  

Hi All,   I try to display website such Google but i have the error message like in pic what i did , i just add the widget into the Mushup then in URL filed i copy past the Google URL   Could you Please support     Thanks, Islam Amer

Hi, I have given visibility permission to the users that I have added in Organization. I have given permissions to all dependent entities. But when I log in as the user it does'nt show up the page. I am working on a use case where One user should have permission to one mashup in a menu and other user should have permission to another mashup in same menu and I have given permission to all users to visibility of the menu (having mashups). but when I login as a user specified in Organization, I do not see the menu itself. How can I resolve this? Please provide some solution.    Thanks in advance, Shalini V.

I get this warning:   "Execution error in service script [blah] :: RHINO USAGE WARNING: Missed Context.javaToJS() conversion:_Rhino runtime detected object of class com.thingworx.types.collections.ValueCollection where it expected String, Number, Boolean or Scriptable instance. Please check your code for missing Context.javaToJS() call."   after running the below generalized code: var foundRow = infotable.Find(object); if (foundRow !== undefined && foundRow !== null) { logger.info(foundRow.field); } I believe its telling me that the foundRow variable is a ValueCollection and I shouldn't be referencing it. However, the foundRow.field is returning the value I expect it to. Is there anyway to suppress or avoid this Rhino usage warning?

We have a subscription to a data change event and a subscription to this event. Does the processing for the subscription of this event complete before the processing of the subscription for the subsequent event?   I think really the only clear way to ask this is through an example (I made up the names).   We have property `DOWNTIME`, we have a subscription to it's data change event called `REACT`. ---- `DOWNTIME` changes to 0 -> Starts `REACT` processing (PROC1) but does not finish. `DOWNTIME` changes to 1 -> Do we start REACT processing (PROC2) right away or do we wait for PROC1 to finish?