ThingWorx

Good day community, I am making use of In range alerts to change the values associated with my alerts dynamically. Below is my code. It executes successfully.  However, the values on my alert do not change. Does anyone know why this is happening? var params = {infoTableName: "InfoTable",dataShapeName: "NumberRangeAlert"/* DATASHAPENAME */};var table = Resources["InfoTableFunctions"].CreateInfoTableFromDataShape(params); table.minimum = Min;table.minimumInclusive = minInclusive;table.maximum = max;table.maximumInclusive = maxInclusive;table.calculationValue = 1;table.calculationType = "Percentage";table.calculationShow=true;table.propertyValue=13;let thingProperties = Things[selectedEntity].GetPropertyDefinitions({category: 'X' /* STRING */,type: 'Number' /* BASETYPENAME */,dataShape: "NumberRangeAlert"/* DATASHAPENAME */});for(let i =0; i<thingProperties.length; i++){let name = thingProperties[i].name;let alertName = "MyAlert1";var params1 = {alertType: "InRange"

Hello Everyone,I have a subscription in my environment which is triggered when a DataChange event occurs. After subscription is triggered we are observing below error related to Event Handler in Application logs."Error Executing Event Handler <SubscriptionName> for event Type.Thing:Entity.<ThingName>:Event.DataChange:Property.<PropertyName>".Referring to article https://www.ptc.com/en/support/article/CS336296, I have tried executing the below services from the thing's services, but service EnableSubscription is giving error in execution :EnableThingRestartThingEnableAllAlertsEnableSubscriptionCan anyone help with this?

Client wants to upload .dxf file in thingworx. Any idea about what widget helps and how to store .dxf file in thingworx ? 

Hi team,I want to change the default tooltip format on the Line chart. We have a requirement where we are using the Line chart as a step chart on Thingworx 9.3 version. The default tooltip is "Wed Mar 02 2022 02:59:16 GMT +0530(India Standard Time), Signal:1", which I want to change to "2022-03-03 02:59:16, Signal:1". I came across the Localization tables in TW where you can customize the tooltip. By following this link https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Mashup_Builder/...I created a new token, now I am getting "Signal:1" on the tooltip, but I am not able to understand how I can customize the Timestamp. The default token is "${label}, ${series}: ${value}". Thank you!!

Hi, We have created the chartline graph where we need to change the tooltip according to xaxis and yaxis.I need the YValue to be changed to FFT_Data.Expecting the answer ASAP. Attached the image for reference. Thanks

Hi,   I am trying to connect an OPC UA Server to a KepServer using certificates at both machine and user level.  In the machine certificates part, I have already managed to communicate both devices, using an example user.  When I try to configure the communication without a user and communicate via certificates, I can't find where I have to configure the certificate. Best regards,

The thingworx server is connected with navigate and windchill. Once the windchill server is upgraded to version 12.0, GetStructure API from PartStructureAccessAppThing is not executing.  These was the inputs provided before. Now it is not working. How to fix this ?  

I have one postgre script and I want to Triger that script in every 8 hours. I create one scheduler and set the scheduler time for 1 min and call the postgre script on scheduler service now I want to check the script is running in every 1 min or not. please help me with this issue

Hello ,I am trying to open up a popup on click of a cell of GridAdvanced widget.I don't find any onClick event on this widget.  Would really appreciate your help in this regard. Thanks ,Rushikesh K 

Hello, If my understanding is correct, there should be a timestamp saved together with the value if kepware loses connection to thingworx. Is there any documentation existing around this?Especially important for us is how we can get this timestamp and use it together with the value. Any help around this would be much appreciated. Regards,

After Windchill Upgradation, In thingworx there was windchill and navigate connectivity issue. So I removed sslClientAuth from BaseURL and changed authentication type to Fixed in connectors. Now the service ValidateConnection status is Success in all connectors. But After Windchill Upgradation, With the same BaseURL https://windchill-dev7.polarisdev.com/Windchill/sslClientAuth and same Authentication Type the Navigate API should work right!!. Any idea on how to make it work with sslClientAuth ??

I am trying to build a standard workflow using the SQL Connector/Execute Stored Procedure action using Oracle. This approach is to pull data to a mashup. The issue is that while trying to enter the configuration to setup the account/connection it fails to add the connection, The account is active and working.

Hello, I have been struggling to get a function working where I check for if a filter query is coming into a service empty (no filter has been added).  First I thought it was just a normal JSON and tried to use .length().But by doing so I receive this error message in the output:I have also tried using isEmpty(), but receive the same error message as with .length().So my only conclusion is that this type is not actually a JSON type. Some other "issue" is that when logging out the value, it can be undefined OR just '{}', I guess depending on if we have had a filter after first load or not. Any help with this would be much appreciated. Regards,

Am I able to get any conditional function to this expression field ?   

Hello, I created a Collection widget that has cells in it. Each cell contains certain attributes and a button.I attached an image, so you can see what I mean. The cell is the grey area. The button that triggers a service is the star. (it is a button without a text an an icon) When you click somewhere in a cell, an event is triggered and a new page with additional information about the specific element of the cells is opened.Now I added a button the the cell (the star) that triggers an event when you click it - this should just call a serviceThe problem now is, that the click event on the button is triggered and then a click event on the cell is triggered even tough i just clicked the button. I have tried several things. I tried using a default button with just text without modifications - I tried increased the z-index of the button, I added more text to it -> all this did not work. Is there a way to prevent the cell from triggering a click event when i click the

If i selected a row in one tree grid, the corresponding row should be selected in another tree grid. I am able to do this. While selecting 500th row in 1st tree gid, 500th row in second tree grid is getting selected. But The second tree grid is not getting autoscrolled to the 500th line.   While choosing any rows, correspondingly the other treegrids should get autoscrolled to the same nth row. We able to implement selection, but autoscroll is not working. How to customise this ?

I have thingworx foundation postgres 9.3.4 on Windows Server 2019 and works fine. Trying to install thingworx flow postgres 9.3.4 and at the very end of installation, I get this error. And all the installed files including log files gets removed instantly. How should I solve this? [execute] 'psql' is not recognized as an internal or external command,operable program or batch file.[2022-11-30T19:21:59+09:00] INFO: execute[postgres init] failed with: #<Mixlib::ShellOut::ShellCommandFailed: Expected process to exit with [0], but received '1'---- Begin output of psql -h localhost -p 5432 -U postgres -d thx -f "E:\ThingWorxFlow\modules\db_seed\postgres_init.sql" ----STDOUT:STDERR: 'psql' is not recognized as an internal or external command,

Hello,I have been using around 40 Expressions in Thingworx mashup. I observed that rendering of the Dashboard on the Runtime became slow, so will the number of Expressions affect the performance of Thingworx Mashup Rendering?Thanks,

Hi, We are connecting the edge devices through Thingworx IOT hub connector setup.Also, we are using Manufacturing apps in our application as a solution.How do we connect this IOT hub connectors with Manufacturing app, in a similar was as we add the Kepware industrial connection in the control advisor of Manufacturing apps. So that we can add device entities to use the functionality and features of manufacturing app. Regards, 

How to check where and all specific extension has been used in Thingworx entity?

We have upgraded our Thingworx instance from 8.5.18 to 9.1.13 using Installer Upgrade.   After successful upgradation, we are getting few issues.  Please find the attached images, Mashups/Masters not able to view or edit Seeing additional menu item in Modeling menu Getting few labels with programmatic words.    

We want to display the list of users who are currently accessing a specific mashup. Is there is a service under the MASHUP entity or any other entity that returns the list of users accessing the mashup ?  My idea is to make use of the existing  "GetActiveUsers" service listed under 'currentSessionInfo' resources entity, which returns the list of active users, and iterate over each user's current mashup (not sure if we have a service to get user's active mashup). Is there a way to get the user's currently accessing mashup?Or do we have a way to get the list of users who are accessing a specific mashup?  Kindly suggest your thoughts on this!! 

Hello, I am facing an issue with the Waterfall Chart Widget where, in my InfoTable, I have 13 different fields, and while not all fields have corresponding values in the xx axis, I would like all the changes in all the fields to be accounted for in the final bar (Total). However, the total is only taking into account the first field of the InfoTable, despite showing the variations across the other fields in the chart correctly. I attached a picture of this issue. Is there something I could be doing wrong or should I manipulate the InfoTable in some other way? Best regards,Manuel

I have created a Java Extension as a ThingShape, when I add it to multiple Things on the platform, the ThreadLocalContext.getMeContext() returns the information for the Thing that was connected to first NOT the Thing that the current ThingShape is connected to. Here is how it is set upThing1 - ThingShape Extension connected to Thing1 Thing2 - ThinShape Extension connected to Thing2 If I connect to Thing1 -- the first connection - everything works, Then I disconnect my device and connect a different device to Thing2 (which has the same type of extension) The Thing2 calls will return information grabbed by the extension about Thing1 -- even though it is NOT connected to Thing1.Here is the code I am using in the java extension (ThingShape) I use this to send information to the Thing the extension is connected to as well as the device.  Object me = ThreadLocalContext.getMeContext(); if (me instanceof Thing) { // ------------------------------ // Assign

 1 .When I run the service ,at first the data is loading and tooltip shows correct column name but when i load another column data it shows the previous column name in tooltip with new data . 2. Legend is also not showing when using dynamic column service data I am using Thingworx version 9.0.Someone help me out to resolve this issue