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Has anyone seen this error message before?MKS124143: A user name with name "John Doe" already exists.I was trying to setup a new user with PTC Integrity.  When he was logging in for the first time, he got a little trigger happy with the OK button, and then this message popped up.  I tried to reset the user settings under the preferences of the client application, but that didn't help.  I was going to uninstall the viewset and then try again.  Any ideas?

When using Paste Special and checking Include Traces, it doesn't seem to actually include the traces. What is required for this to work? I tried setting those relationship fields to by Copy Fields but then you can't copy without including the traces. I'm using Integrity 10.7.

What we need is the best practice guide of the integrity SCM, not the user guideline. Are there any documents or materials related to the best practice of the integrity SCM?Thanks.

Hi ,I am looking for a configuration to run multiple integrity client session in one system at same time, it is very useful using Jenkins scripts. I need it for 10.5 version of integrity.RegardsSreedhar

Hi,I try to import a  *.reqifz file with PTC Integrity Requirements Connector 3.1 but this operations has no successful.I attach the report that include the error message:Execution metadataPropertyValueResultErrorFile formatReqIF 1.1TypeImportDateWed Nov 16 10:58:22 CET 2016Tool namePTC IntegrityTool version(s)ExecutorAlessandro Il GrandeCommentExecution time00:00:00 sSuccessful documentsFailed documentsDocument pathDocument nameDocument IDOperation resultObject countChangesOperation time/projects/ProvaProvaError0-00:00:00 sLogs ProvaSeverityMessageErrorImport failed with exception 'java.lang.NullPointerException'.I don't have any idea to solve my problem. Do you have any suggestions?

@I need to access the Query results record Objects in my Javascript Trigger file from the attached Scheduled Trigger Query. What Java/Javascript Beans are used to access the Query Results. attached Trigger script works fine now.Message was edited by: Laxman Dobbala

This script works now, access all query results and removes "DecomposesTo" traces from the results.

What is the maximum file size i can upload in Integrity 10.7.

Hello, I would like to export attachments from items (multiple items and multiple attachements per item) from Integrity. We know there is an export function for attachements (IIF) but only for documents. Is there another option than xls-export for items (instead of documents) including the attachements? Thank you very much for your help. Kind regards,Adriana

Hi!My company manage baseline by label.so we want to show label in 'view projects' when we use 'shared project' function...but, I have heard it's not possible...or waiting for being answered of "Idea" page in this site.then, is it possible to get [project & rivision & label] information when I use 'si report' command ?I checked that there is  [project & revision] information, but label is not exported.

I asked this question last year but am hoping that I might get a better answer this year. We are using PTC and a project management software package for Agile software development. We are really much closer to a Displined Agile Delivery style where we do have some requirements stated upfront and provide more detail as we progress in the project. The software development team really likes their Agile PM software and use it to split requirements and provide more granularity as we move through the project. Our test group really likes to use PTC for locking down the requirements and tracking bugs once requirements and features have become finalized. It would seem to me that we should be able to find a middle ground where we can import and export requirements (user stories) as the software development team does backlog grooming and iteration planning into PTC where our test group can track bugs and also keep the latest version of requirements. Is there any way to transfer back and forth wit

Is there a way to revert a document from its current contents back to what it had at a specific time in the past?  I know I can see it, but can I actually revert to it?

Has anybody a working example of a report recipe that uses the tag <%Relationshipgroupcompute%>?

Dear community,I'm a bloody newby for the PSM and trying to install the PSM 5.0 on a Windows Server(R) 2012 R2 but I'm not able to do this.My user is configured as an administrator. I've downloaded the installer files and trying to start the installer from the windows explorer with the error:"Windows can't openzhis type of file (.jar)"How could I execute a .jar file as an administrator?In the docu there is written about a dynatrace agent and -client. Is this installed with the PSMInstaller.jar file too?Kind regardsAlexander Sailer

Hey all,I've created a gateway template to export requirements to a Word document, and its working well.  However when I generate traceability such as 'Satisfied By' or 'Verified By' links, gateway will just print out the ID of the trace link, or a list of IDs if there are more than one trace.Is it possible to, instead of jutt listing the trace ID numbers, to list additional fields in that trace such as Category and Text?Thanks!An example: Right now me export generates a list of requirements like:Section: 1.1Text:The manipulator shall ....Satisfied By:17612,17614But I would instead like:Section: 1.1Text:The manipulator shall ....Satisfied By:(ID)          (Category)           (Text)17612     System Test          Test variation in steady state speed...17614     Acceptance Test     ....

Hi the context is w.r.t Integrity 10.5 , Admin side.I tried to see in Aduit Log, failed to see anything related to specified project level ACL. May be I have not passed correct details. Is there any one who can let me know how to find history of ACL who changed when etc.

We are using MKS Integrity 2009. We have a type that we have named Change Control which can have various related tasks assigned to it. We have moments where we need to copy an existing Change Control and want new tasks assigned by MKS.I have tried to copy the related task's field, but it copies the old tasks.I have looked at the trigger definitions, but do not see a way to define "if type is copied"Any assistance would be greatly appreciated.Thank you

How add the Field Relationship for ‘Request Type’ pick list field based on the value of ‘TPhase’ short text field of a Type.For example,Initially Request Type has Build, Deploy and Build & Deploy values1) If TPhase value is "Ready to Build" then the 'Request type' should have Build option only2) If TPhase Value is not "Ready to Build" then the 'Request type' should have both Deploy and Build & Deploy not Build.I could not see TPhase in Source Field list of the field relationship column. We use Integrity Server 2009.Is there any other possible way to restrict Request Type values.Thanks in advance.

How much time i will take to reflect new folders added in project?

I shall be generated the Matrix Traceability between Customer Requirements and Equipment Specifications.How can I generate Matrix Traceability?I have pushed Custom=> Matrix view and I have obtained this message:Error: Unable to access jarfile C:/PTC/Custom/MatrixView.jarSomeone have any idea How can I solve this problem? Is it possible to retrieve some example of this java class?

I haven't found any documentation even hinting that this can be done but I thought I would ask just in case.

Hi. im using 10.8 integrity. i have already know that there is no project.pj file on 10.8but i need project.pj file for importing snadbox, because i changed computer. i want to use  sandbox as usual.is there any way to import sandbox or make project.pj by manually?

First of all:  We are running right now  Integrity 10.4.I'm facing from time to time trouble with Web Services commands (for eg. getConfigurationPath), but I can't say why.I postulate maybe a problem with the Session Handling  or  Timeout trouble.Usually for periodic activity every hour (for example) I prepare a set of commands beginning with connect and ending with disconnect.In the Documentation for Web Service I've found this inf (document:  WebServicesReference_Integrity_10_4.pdf, page 67):Does anyone have experiences with such an approach?Our server's timeout settings are as short as possible ....Thanks for every hint.Klaus

I have looked everywhere on this site for support for export / import with excel.  I need to compare a list of nodes, item numbers and queries in my production client / server instance to a  dev server instance.  I cannot find any information on how to export to excel.  I cannot find an add in for exporting to excel or directions on how to do it. Is it even supported?  The previous admin had an export to excel button on some view sets but the users said they don't work and require office 2010 or lower.I am running office 365 and cannot downgrade to 2013 or 2010.

While using MKS integrity client, we are embedding the $ProjectRevision label to populate the firmware version. However, this label seems to change based on project state (or sandbox). On most machines the label expands to "$ProjectRevision: Last Checkpoint: 1.59 $": however, on one machine it infrequently shows "$ProjectRevision: 1.59 $". While it's easy to change the parser to deal with both cases, please could you explain what the difference is?