Augmented Reality

Anybody utilizing an iPad Pro and the Magic Keyboard with the Vantage App and Expert Capture procedures?  I was viewing a procedure (started, not just preview) with the iPad and the physical keyboard could not be used for the serial number input.  After changing the the on-screen keyboard I was able to input a serial number.  The keyboard works fine with other apps such as MS Office or a web browser.  Thanks.   -Scott

Does it possible use two or more image targets in one view? The task: recognition every part among the moving before camera sequence of different parts. I can do the similar task in Vuforiua Engine+Unity? when I create hierarchy of Image Targets with addressed for every image its own 3D part.  But I want to do the same experience in Vuforia Studio.

Take long time to scan environment before annotate.It take time around 1-3 minutes for application to learn the environment.(Sometime it take longer time or cannot use this function)Is it normal condition? During initiate video call, Application always show as “poor signal” even if we change from mobile carrier or WIFI. But other video call application not has this kind of issue. When start session, How many member can join per session?  

Chalk for Mobile Bug fixes and minor improvements Chalk for RealWear Bug fixes and minor improvements Chalk for Desktop Bug fixes and minor improvements Chalk Admin Center Bug fixes and minor improvements To continue using all features of Chalk, you must update to version 4.5.1.

Hi Community,   When I use a highlight shader on a semi transparent model item on my iPhone, the model item loses its transparency after the shader is changed back to normal. but it works in preview. See video of bug: (view in My Videos)     Thanks for your help!   Best wishes,   Alex

Hello All,   When I change a model-item color, the new color cannot fully replace the color set in the 3D model. Here for example the the sheet metal cover was red in the 3D model and now that I've changed the model-item color to white, the red color still is lightly visible. I can change the color using the tml text widget and a shader, but I am not experience enough to add a shadow in the shader. So my question has two parts: - Can someone share a shader code for color changes that also includes a shadow? - Can I change the color completely in the experience without using a shader? Here is the color change shader code that I am using: <script name="color_change" type="x-shader/x-vertex"> attribute vec3 vertexPosition; attribute vec3 vertexNormal; varying vec3 N; varying vec4 vertexCoord; uniform mat4 modelMatrix; uniform mat4 modelViewProjectionMatrix; void main() { vec4 vp = vec4(vertexPosition, 1.0); gl_Position = modelViewProjectionMatrix * vp; vertex

Hello for a customer project I need the distance between camera and a model (that does not have x,y,z 0,0,0). I want the model to start fading out at a distance of 1 meter. Then the closer I get to it the more I want it to fade out. i have already read these articleshttps://community.ptc.com/t5/Vuforia-Studio/Get-surface-coordinates-of-a-model/m-p/646408#M7459https://community.ptc.com/t5/Vuforia-Studio/Finding-distance-from-the-model/m-p/647022https://community.ptc.com/t5/Vuforia-Studio/Re-Finding-distance-from-the-model/m-p/648253 But unfortunately I have not been able to derive a working way on it.Please help me I do not know what to do.

Hi,   We just recently purchases Vuforia Studio and we're using the provisioned ES URL since then.    However, when we tested with HoloLens, the loading time from scanning the project's Experience QR Code to seeing the outline [model target] takes about 1~2 minutes, despite the project's small size of 9.2MB. Compare to the ES URL of trial version, the trial one is a little bit fast.   Aside from that, Vuforia View sometimes auto-exit when it's going to load .pvz model. This issue is just recently occur and we did try for both trial and provisioned ES URL.   We already reach our provider at the same time, just would like to know more clarification to solve this matter since we're going to demo our projects to higher-up.   Thanks.

Hi All， I imported a model file in FBX format into Vuforia Studio. And I found that the coordinate of the model was not in the center of the model, but shifted to a strange position. Why did this phenomenon happen? How can I solve this problem?  

Ability to specify a unit of measurement when uploading unitless CAD file formats Ability to show/hide the model scale in Vuforia Editor Improved error details when the simplification of a 3D model fails during publishing Improved performance when loading AR content in 3D procedures Bug fixes and minor improvements NOTE: You must be running at least Vuforia Vantage 2.2.0 to view newly published procedures that contain 3D models.

I created and published a procedure in Vuforia Instruct with the CAD data from the Creality Ender 3 printer before the release of 2.2.0. An Advanced Model Target was also created.Tracking works reliably with this older procedure on the iPhones and iPads used in Vuforia Vantage from different directions. After the release of version 2.2.0 of Vuforia Instruct I used the identical CAD data again in a procedure and published it again. After that I waited until the Advanced Model Target was generated. However, the tracking no longer works on the identical iPhones and iPads with the identical printer. No matter in which direction I point the camera to the printer - the tracking does not work in Vantage anymore. All app and software versions are up to date. If I use the procedure that was released before version 2.2.0, then tracking works. What can be done to find out why tracking fails with the newer procedure?

Dear Vuforia Developers,   In the past six months I have been working on a lot of different AR projects, here is some feedback from our customers regarding the view app:   The Demo Experience Library with the PTC, examples, the missile and military vehicle especially are clashing with the Brand identity of the customer. Please offer a solution to hide this gallery. Or a branded app.   Please ad a function to show if an update of a downloaded experience is available. or push the updates automatically when the app is opened.   When downloading an experience, or updating it, please show a progress bar. Data heavy experiences can take some minutes and the app cannot be closed when downloading. This would help to judge how long I cannot use my phone and if the app has crashed or is doing something.    The grey bar above the experience is a bit distracting and clashes with some experience designs. Maybe add a button in studio to show/hide it.   Best wishes,

Hi,   I am using Hololens II and have trying the previously new feature which is download experience.     I able to download experience and view the downloaded experience thanks to the nice documentation below. http://support.ptc.com/help/vuforia/studio/en/index.html#page/Studio_Help_Center/EyewearViewAndHololens.html    However, for some projects it return "download experience failed" and I noticed that the failed download experience have more than 10MB file size. Just would like to know if there are limitations for experience download.Log: 2021-07-16T14:45:39.417+08:00 [Debug] SpeechEngine - Speech recognition result generated with confidence: Medium and text "Hey View"2021-07-16T14:45:42.078+08:00 [Debug] SpeechEngine - Speech recognition result generated with confidence: Medium and text "download experience"2021-07-16T14:45:42.083+08:00 [Information] MainPage - Action: "downloadexperience", State: ""2021-07-16T14:45:42.097+08:00 [Debug] offlinedownload - B

Hi guys,   My customer is using Vuforia MTG to train their models (a steering wheel). The MTG will generate .unitypackage and .dat file for later use in Unity3D. They also need GLB file as well for Unity3D (as the whole steering wheel is hard to be scanned by the drivers, so GLB file is needed as a basic model for better use). They found that during the MTG training, MTG can generate .glb file as artifact in a folder (somewhere like ...\.publish), which could be very useful for them to convert .igs file (which they upload to MTG) to .glb.   The problem is, they are using Offline MTG in production environment, and such artifacts cannot be found anymore. So does anyone know if we can call this function separately, or we can use some other workaround method.   I checked on Internet that there may be some 3rd party's software can do converting thing, but whether they are not freeware, nor are they in safety/compliance concerns for customer. so anyone have any idea about this

Created an application in studio that has multiple views for different languages with audio's, each view is accessed with 2 language for now that has 14 English audios and 14 Romanian audios( this applies for 4 views). The issue is when I switch between views as well as languages the audios play only once for 2 views, when its comes to 3rd and replaying the first 2 views no audio is played. Attached screenshots of debugging for more clarity on the error/issue.   Error:  [Intervention] Blocked attempt to create a WebMediaPlayer as there are too many WebMediaPlayers already in existence  

Hi,   How to save image from camera widget of 3D-eyeware into local storage (picture gallery of Hololens II)?   Thanks.

Hey everyone! Could Vuforia Object Scanner be used for Vuforia Studio Experiences for Model Targeting? If yes, could you please provide an example how it could be implemented?   Best Regards Olena

Hi all,  I hope like to do a clean up of my experience server. While i am using the Vuforia View in Mobile/IPAD, i notice a list of project in the library, but it is not loadable. I check the directory of the experience server.: \ptc\studio-es-store\projects, i am not able to find the related project related to the name of the experience in the library.   1.  I read  Article - CS281363, and would like to try curl, i hope to clarify the following: " Project title might not be the same title of the publish experience." when i using the command below.  -X "DELETE" https://<your-domain_name>/ExperienceService/content/projects/<projectname>  How can i identify the correct "projectname" to delete, as i cannot find the "project" folder.   2. Can i view the from the folder in the directory, what title is used for the Title for the experience? 3. If i have the project in the ES, but i am not able to open the project with the Vuforia

I am wondering how to make a button that can go back a step in a sequence. I have a button that if I click it, one step of the sequence will play. I also have a button that will replay the step. I would like a button to go back steps and am unsure of how to do this. 

Hi All， I want to use the model target to identify the devices in the factory and display the data of each device separately. The problem is that some of the devices in the factory have the same model shape, how should I differentiate them? The solution I can think of now is to set different inspection model profiles for devices with the same shape. But for large equipment, this method is very impractical. Is there any other better solution?

I am working on one complex assembly project where in between sequence I need to show the compression of spring followed by forward movement of piston. How to achieve this in creo illustrate without using Creo parametric (Mechanism/Animation- no license).      Thanks in advance  

Hi,   I use the reflect shader on my object. But it remove model regular color, texture. I wish to apply a shader to make it more colorful, not replace it. Is it possible?   Before shader   After shader    

Hi,   I try higher version shader in TML (GLSL). #version 300 es After I preview the project, I got error message. Compile error in vertex shader: ERROR: unsupported shader version  

Good morning everyone, I am experiencing a big problem with my publications after upgrading Vuforia Studio to version 9.2.2 (9.2.2.5162). Specifically, I use the following functions:      tml3dRenderer.setProperties(group_selection[i], {opacity : 0}) and tml3dRenderer.setProperties(group_selection[i], {hidden : false})   to hide/show parts or entire groups of pvz models   The second function with the parameter "hidden: false" is not working anymore. The project is large and the client using the experience is not really satisfied with this malfunction. Can someone help me?  

Vuforia Studio Bug fixes and minor improvements Vuforia View RealWear: With the Vuforia Studio 9.2.2 release, you will need to update your RealWear firmware to 12.1, as we are discontinuing support for RealWear 11.2 and 12.0. Updating to RealWear 12.1 will provide access to the most up-to-date features and support. Once you've updated to 12.1, republish your 2D eyewear projects with the latest release of Vuforia Studio - version 9.2.2. This update to RealWear firmware and republishing your projects will resolve the known issues with voice commands and widgets. HoloLens: Resolved issues with sequence order and coloring Improvements to text size and display of 3D buttons Bug fixes and minor improvements Experience Service Bug fixes and security improvements