Augmented Reality

Installed an on-premise experience service and trying to start it using sudo ./start-es.sh but getting the error below.   Error: getaddrinfo ENOTFOUND fallat GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:64:26) {errno: 'ENOTFOUND',code: 'ENOTFOUND',syscall: 'getaddrinfo',hostname: 'fall'}vxs Process exiting with code: 1 +101msProcess exiting with code: 1/usr/share/ptc/node_modules/q/q.js:155throw e;^ Error: getaddrinfo ENOTFOUND fallat GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:64:26) {errno: 'ENOTFOUND',code: 'ENOTFOUND',syscall: 'getaddrinfo',hostname: 'fall'}   What could the reason be and where should I check

Hello Community, I was trying to bind the visibility property of a 3D image to a toggle Button. The properties are not getting listed as in the below image. It is the same in case of a 2D image also.   What could be the reason and how to solve it ?   Thanks. ABHIRATH

Hello  I am following this guide : http://support.ptc.com/help/vuforia/studio/en/#page/Studio_Help_Center%2Fdigital_twin%2Fdigital_twin_202_map_experience.html%23 for digital twin connection between vuforia. in that Configurations with the Identity Resolution Service (IRS) tutorial i followed every steps but at  last i am getting this "curl: (6) Could not resolve host: YOURSERVER" error in CMD prompt ,can any one please help me to over come this issue.          

Hi everyone,   i am still a rookie with JavaScript and I think this is not that difficult, but i can't find a solution.   I have an Animation, where I want to make some labels visible after some time (4.5 sec and 6.5sec) at Step 2, I use this code, which works fine: $scope.widgets_playStarted = function(){  if($scope.view.wdg['model-1']['currentStep'] == 2){     $timeout(function(){        $scope.view.wdg["label_1"].visible = true;     }, 4500)      $timeout(function(){       $scope.view.wdg["label_2"].visible = true;     }, 6500)   }   I also have a Stop-Button. With this I want to stop the animation, but I can't stop the timeout function. So when I click "Stop" the animation stops but the label still gets visible after the 4.5 and 6.5 seconds.   So how do I also cancel the timeout function with the click on the Stop button?   Thank you very much!

I previously published an experience about 2 mounts ago but I am unable to view it now, I have tried republishing it but an error message keeps popping up which can be seen in the attachment below. Does anyone have any recommendations

Hi all,   I have a .json file  that I will call from home.js script. I uploaded the .json file into the Vuforia resources: how can I include this .json file, so that I can access it?   I've tried many functions described in similar topics (here or here ) and functions I found browsing the internet ($scope.getJSON('...'), $scope.loadJSON('...')...) but none of them worked.   Best regards, Stefano

Will be possible to have longer calls than 60 minutes?

Hello Everyone.Sorry if this question was asked already.I'm new to Vuforia Studio and am just trying to create contents using the tutorials and guides available here.I am now tasked to create a content using HoloLens and I was given a model to work with.My task is to create a button that when clicked (or when I tap at the specific part), it will change the model to another one.I have a 4 part component.What I want is when I click on a button (or tap the part), the model will change to an exploded version.I have here a pvz file that all components are compact.Another pvz file where part 1 is exploded, another one where part 2 is exploded, so on, until part 4.So basically I have 5 pvz files.Is this possible?I'm sorry, I'm so new about this and I don't have any background or training. Hope you can help me..Or if you could link a useful resource, I would really appreciate it.Thank you.

Hi all,   I'm trying to find a way to manage multiple languages inside my experiences. I've been searching for a topic in the community from which get any ideas but I found nothing.   This is the solution I'm considering right now: A pop-up containing as many buttons as languages that allows the customer to change the language of all the strings inside the experience. All the strings values are determined by as many application parameters. Such app parameters are binded to the "TEXT" property of the label widget. Via JS code, I can determine the app parameters values. For example: $scope.MY-APP-PARAM = function() {$scope.app.params.MY-LABEL = "This is a sample text.";} I noticed that it is possible to load .xlsx or .csv files in VS, so I was thinking about creating a language.xlsx or .csv file, load it and access it in order to determine the strings values depending on the language the customer choose.   Here comes my problem: my javascript is very poor and I'm not a

Good day Community,    One of our global strategic customers is looking for a way to simplify Editing process with help of import of  List with Steps description from SharePoint / Excel. Just one site from this customer has over 500 procedure it is a critical point for them to be very efficient by editing - and scale the solution  for many sites. Is the Product Management considering  implementation of such a capability? Looking forward for your feedback!   Best Regards Olena Parfonova   

Hi,   I have to connect Vuforia Studio with MSSQL database.    What are the steps that I should perform to connect database.    I would appreciate for some help.    Thanks. 

I am wanting to use 3D graphs in my Vuforia Studio experience. I came across this extension but it is limited with just a time series chart. I would like 3D Bar Graphs, Pie Chart, Line Chart, etc.  I am aware that Vuforia Studio is built with AngularJS. I came across this 3D Chart library that supports AngularJS. I am wondering how to get that information into Vuforia Studio so I can utilize the graphs in my experience.   I have it downloaded, unzipped and placed within the extension directory. Any pointers.. thank you.     

Beginning on May 27th, procedure playback will no longer be supported in Vuforia View for mobile devices and tablets. Users will need to download the new Vuforia Vantage app to continue viewing procedures. Download Vuforia Vantage today to ensure a seamless transition.   For more information about Vantage, see our Help Center.

Chalk for Mobile Ability to kick-out unwanted participants from a Session Bug fixes and minor improvements Chalk for Desktop Session summaries are now available in Chalk for Desktop Ability to kick-out unwanted participants from a Session Ability to pause video using the spacebar Bug fixes and minor improvements Chalk for RealWear Bug fixes and minor improvements Chalk Admin Center Bug fixes and minor improvements

Does anyone have experience of using Epson AR glasses with Vuforia?   I know, that those are not officially supported as 2D eyewear in Vuforia, I'm wondering if it's possible to use them as a "generic" Android device. https://epson.com/moverio-smart-glasses-augmented-reality-devices-headsets

Good day Team,   I am wondering if you could share your experience in how to retrieve geolocation from eyewear devices and make use of it within Studio. We will appreciate code examples of indoor navigation for users.   Best Regards Olena

Hi everyone, I've created a "thing" with a property named ExpirationDate with a basetype of DateTime.  I the date displaying in an experience. The issue is the date displays as "2021-04-30T21:54:03.225Z".  Is there a way to change the format so the data appears as month/day/year(e.g. 4-30-2021)? Thanks in advance.

I'm having a concern regarding scan widget in 3D eyewear.   Is it possible to have multiple scan widgets in one project?   Currently I'm using 2 scan widgets, the first scanning will display first popup, and the second scanning should display second popup. But now, during second scanning, after value has been acquired, the first and second popup display simultaneously.    Since 3D eyewear does not supporting popup, I'm using 3D label and 3D button for both popup.     Need you guys response at your earliest convenience.   Thanks

Realwear and Expert Capture work as expected when connected to computer/RW explorer but when I am not connected to the computer/RW explorer and  start capture, the voice command "take photo" triggers the 'my programs' page to show up instead. This does not happen when plugged in a running explorer.

Vuforia Capture Bug fixes and minor improvements Vuforia Editor New step card interface when creating and working with procedure steps Bug fixes and minor improvements Vuforia Vantage Vantage Web: New Step List menu that allows you to complete a session from any step, or delete a session and start fresh Bug fixes and minor improvements Vuforia View Bug fixes and minor improvements Vuforia Insights Bug fixes and minor improvements Vuforia Admin Center Bug fixes and minor improvements

Vuforia Studio Bug fixes and minor improvements Vuforia View HoloLens: New swipe right action brings you to downloaded Experiences French language now supported for HoloLens 2 voice commands Bug fixes and minor improvements Experience Service New Experience Service Help Center that includes all information needed to install and deploy an Experience Service Support for Red Hat Enterprise Linux (RHEL) 8.2 Ability to retrieve information about published projects including: Project file size Publish date Username that published the project Bug fixes and minor improvements

Good day,   I was trying to capture the AR Experience created in Vuforia Studio in Hololens: in my experience I am using scan widget. And unfortunately during the capturing of the screen I cannot use the scan widget: the data point isn't captured. Do you know what could be the issue resolution in this case?   Best Regards Olena

I was curious whether it is possible to query some basic information from an AR experience service in Thingworx.  Basically, I'd like to be able to call a service in Thingworx that returns some information on the AR experiences that have been published to an experience service on the same server.  Would it be possible to get a list of experiences that have been published?  Basic information about individual experiences such as the author, thingmark association, description, etc?  Any guidance would be greatly appreciated!  Thanks!

I am currently working on an AR Project.  The main files i am using are PVZ and C3DI because of creo view and creo illustrate.(Sorry if this question was asked already.)But I want to know do we have a way to convert them to FBX??i dont have problem using PVZ file from creo illustrate and creo view, but I need to save them as FBX file as I am also using the same drawings for AR but i use other software and pvz is not recognized.Do we have plug-ins for this? 

Hi @tmccombie - I've noticed that the Chalk for RealWear app does not allow me to enter a Display Name and join a session initiated from the desktop. I can enter the connect code manually or via dictation, however, the display name box does not record dictation, or manually typed characters. There is also no response when selecting/dictating "accept." Attached is the screen as seen on the headset.  The app is 4.0 and the headset OS is up-to-date.   Thanks in advance!