Augmented Reality

After Configuring SSO Invited User(as Business Administrator) isn't able to reach the AdminPortal. The Error Message is "The Server couldn't complete your request. Please try again later."   How would you recomend to resolve this issue?   Thank you

Hi,   Need your help in getting the below workflow : 1. User Opens Vuforia View experience 2. Asked for username > Enters username > This has to be written to a data table  in TWX   Any help here will be appreciated!!!   Avinash  

Hi everyone,   I am struggling with configuring the time series chart in my vuforia studio. I don't know why the chart doesn't start with the first timestamp. The chart doesn't look good because the data is on the right side. The left side of the chart is blank because there is no data. I use QueryPropertyHistory to populate the data. I have checked that the returned data is correct. How to configure the timestamp on the time series chart?

Hi,    I have created one grid layout and placed 4 icons on it. it is fit perfectly when it is on landscape mode but it doesn't fit in portrait mode.    can someone tell me how to solve this or any sample solution available to create the grid layout using .js code based on the orientation?   

The Expert connected over the Desktop Version and shared the code with the Fronline Worker which uses IPhone 7 (IOS min ver.13.3.x, minimum 7 Gb Storage is free on the phone). In Chalk Application in Settings  Live Annotation are ON. The internet connection is excellent. Nevertheless the callie got a message about the poor connection. And the calibration  didn't start again (see attachment). What could be a reason?   Are there known issues based on incompatibility of Chalk Version with IOS Versions?   Thank you!

I would like to know, if there is a way, to have just one step in an experience, and then if that link is embedded into a work station or MES, just that single step/video automatically starts, without the need to select 'start'

Hi,    I am using the below script to rotate the model.   var timerId = -1;var angleIncrement = 5; // degreesvar timingInterval = 30; // milliseconds $scope.rotateModel = function(){if (timerId > -1) {clearInterval(timerId);} timerId = setInterval(function() {if (!$scope.app.params.ry) {$scope.app.params.ry = 0; }$scope.$apply(function(){$scope.app.params.ry += angleIncrement % 360;});}, timingInterval);};   But the below code which I using to stop rotation does not seem to work.  $scope.stoprotate = function() {$interval.cancel($scope.rotateModel);}   Any help in this regard will be great!!!

Hi,   Wish to check if there is any way to set the spatial target to be usable for objects which are meant to be placed  ceiling wise eg ceiling fan,aircon,lights.

As a valued customer of PTC, you are invited to participate in a study that will directly influence what we work on first as we improve your web and mobile experience.STUDY DETAILS  Choose what is most important to you when working with PTC software and what you do most often. This activity takes about 5 minutes to complete. The study runs to the end of day Friday, August 14th You can complete this online activity anytime at your convenience.  Follow this link to complete this study: https://ptc.qualtrics.com/jfe/form/SV_4PKkbCOdgRBsvgV Thank you for giving us the opportunity to improve your PTC experience!   Nalie Lee-Heidt (nleeheidt@ptc.com) PTC Customer Experience Team

Hello,    I have setup the andriod studio and followed the steps as per link below https://library.vuforia.com/articles/Solution/Getting-Started-with-Vuforia-for-Android-Development   result directly        and imported the project updated as shown below             but never found a directory called libs in the folder structure.       Result is this,    not able to set up a sample project, I am a mechanical engineer so may not have a complete background of android studio and other stuff.   please someone guide me out to setup the sample application and make a new application in android studio and publish (Demo)

HI,    I have developed an vuforia project with a 3D model and animation but when it comes to deployment it required vuforia view all the time, but I would like to make this as a sperate Android applciation. could you please someone explain me how to import all vuforia finished stuff into android studio to build an APK.

we found out that the voice command "holo view / hollow view" forces a switch to "holo view / hollow view"-mode in vuforia view app (on hololens 2) ... does anyone know what it is

Hi gurus,   May I know if 3D model files with photorealistic rendering can retain their rendering upon importing into Vuforia Studio? I have a customer who is using Keyshot to design its 3D model appearance and would like to use that 3D model (with specified 3D rendering) for AR experience development. Is this possible?

can a procedure created with a regular camera be viewed on a Headgear/Realware device? or can a Realware experience be viewed on a tablet?

I am new user to Augmented Reality.  Is there any comprehensive introductory material (videos, powerpoint presentations, documentation, etc...) that you can reference me to around the Vuforia suite of products?  More specifically, I'm looking for any information on Vuforia Chalk, Vuforia Expert Capture, Vuforia Studio and Vuforia Engine, and how those four products can be integrated together to create innovative solutions in the process manufacturing space for remote collaboration/troubleshooting and personnel training.  Any help that you can provide would be greatly appreciated.  Thank you in advance.

1. My user- 'Filtering' function as like excel pivot table.Current filter seems to try match all fields value with the provided keywords which is not convenient if Admin tries to find out some particular group of users. Could we make the filter works like Excel pivot table filtering so that user can filter based on different fields with different combination, etc.2. Insights - Session activity- For external use, we can only see whether it's external user or not.Can you change them with email address?- When i download the list, the 'Date/Time' column format is changed.Can you make the column format of CSV file to be same to format of screen?

Chalk for Mobile (iOS & Anrdoid) A 3.3.0 version of Chalk was not released for iOS devices Enabled Google ARCore to expand Android device support Not sure if your device is ARCore compatible? Check out this list to see if your device is supported by ARCore ARCore devices not listed as a Chalk supported device may work, but have not been verified or tested. These devices will default to A/V only mode Users will need to override this setting within the App to test if their device works New verified supported devices: Samsung Galaxy A70 models Samsung Galaxy A50 models Samsung Galaxy A40 models Chalk for Desktop Bug fixes and minor improvements Chalk Admin Center Ability for primary admins to download user lists Includes host assignments, invitation status, and invitation date Bug fixes and minor improvements

Kind of a multi-part question. I have added a 2D audio widget ('audio-1') into my project. I would like to have it start playing only when I touch a 3D image.   1) How would I go about implementing this? I've been having issues figuring out the code and the path name to reach this. Is it $scope.app.params? Is it $scope.app.fn.triggerWidgetService('audio-1', 'playAll');?   2) Just in general, can someone help me understand better all the pathnames? It's kind of a pain trying to figure out what works and what doesn't. Likewise it's hard to figure out how to have the code trigger events like animations of .pvz files (svc.playAll for example). If someone can kind of type them out and/or help me understand how to derive these things, it would help immensely. Loosely I understand the bindings that the UI provides, but it's still a little confusing trying to actually type in the line of code that's syntactically correct to do what I need it to do.   3) If I wanted to have multi

Could I get some more information on these two options for the 3D container?   https://support.ptc.com/help/vuforia/studio/en/index.html#page/Studio_Help_Center/Widget3DContainer.html   This article only mentions ThingMarks, do these options also affect model targets? We're having trouble where our experience loses tracking once the model target is even slightly obscured from the camera view.   What combination of these options would solve these tracking issues?

Hello and good day.  I have been stuck in this page for a week and does not get any email. Anyone know what the best solution for me to install  for the trial ?     

Vuforia View is still not supported on iPhone XR, 11, 11 Pro, 11 Pro Max and the latest iPad Pro. Those devices are not listed here: https://support.ptc.com/help/vuforia/studio/en/index.html#page/Studio_Help_Center/common/ViewSupportedReq.html   When will PTC support Vuforia View on those devices?  

Vuforia Studio Bug fixes and minor improvements Vuforia View Bug fixes and minor improvements Experience Service Compatibility with ThingWorx 9.0 Bug fixes and minor improvements

Is it on the roadmap to give organization possibility to create the Groups of users for easy handling of huge ammount of procedures? Thank you!

Which bandwidth requierements  has Vuforia View for the smooth comsuming of VEC procedures?

Vuforia Capture An updated version for the Capture app was not released as part of 1.1.14 Vuforia Editor UI enhancements left navigation pane New List View available for procedures and assets Ability to edit share/access permissions for multiple procedures or assets when in List View Ability to delete Captures that have been uploaded to Editor Support for .mov video files Ability to zoom/scale up images in the image editor Bug fixes and minor improvements Vuforia View Bug fixes and minor improvements Vuforia Admin Center New Organization Details page for org admins Bug fixes and minor improvements