Augmented Reality

Hello Everyone, i can't publish a project if a use a MODEL TARGET. After I select it and try to publish, the cursor changes to a FORBIDDEN SIGN and I get the following:   [2019-09-30T22:02:20.157Z] info: [twx-studio:upgrade:pump_trial_5] Building ves-ar-extension app:[2019-09-30T22:02:20.507Z] info: [twx-studio:upgradeProject] Upgrade log saved to C:\Users\TI 0299\Documents\VuforiaStudio\Projects\pump_trial_5\upgrade.log[0mGET /api/switch [32m200 [0m2.482 ms - -[0m[0mGET /ExperienceService/viewcommandhost [36m304 [0m736.795 ms - -[0m[0mGET /api/switch [32m200 [0m0.773 ms - -[0m[0mGET /api/validate [32m200 [0m676.469 ms - -[0m[0mGET /api/switch [32m200 [0m2.490 ms - -[0m[0mGET /api/switch [32m200 [0m1.763 ms - -[0m[0mGET /api/validate [32m200 [0m523.542 ms - -[0m[0mGET /api/switch [32m200 [0m0.462 ms - -[0m[0mGET /api/s

Hi   Hoping there is a solution to my problem. I'm working on a large AR experience that includes a pvz file made in illustrate with several sequences. the size of the pvz is  around 80mb. Over the course of the design of the experience I have had to adjust the sequence in illustrate and replace the PVZ in the experience several times because of adjustments. every time i have deleted the outdated pvz from the resources section in vufori studio and also ensured it has been deleted from the folder so it is completely removed. however when i republish the experience the publish size doubles. the original publish size was 80mb, i have replaced the pvz 4 times and the publishing size is now 320mb even though i have deleted the old pvz's. it seems to still have the old files attached although no longer present.   is there a way to clean the experience up so it only publishes with a size of 80mb as expected.   thanks in advance for any advice

Hi all,    I have a number of users (12+) that I have in a developer group so that they are able to publish to the connected ES.    Along with this, it was my intention that they be able to create, edit, etc entities without giving them admin privileges.    This does not seem to be the case.    Any thoughts on how to update those permissions?   https://upbilpl0.studio-trial.thingworx.io/

Hi there,   How to know how many Triangles are involved in specific sequence?   While creating animations (Effects : Flash), some sequence works out fine with 25~30 FPS. But some with significant FPS drop from 30  to 5, resulting No perceptible animation.   My guess is that just too many triangles involved in the sequence. So it comes to how to know the quantity of triangles invloved?   Any reply is appreciated.   Regards, ClarK

Hi, I just want to know the entire (step by step if possible) process to install Vuforia Studio I sold an annual Cloud licence (my company I work for did) and I need help to install it on my customer PC Can someone help me? (explaining me the process or send me an EASY step by step guide)   Thank you   Regards Francesco

Is it possible to make one word bold in a paragraph when using the Text Area or Text Input in Vuforia Studio

Hi, I'm using BluePump demo data from developer portal site as following. https://developer.thingworx.com/ja/resources/guides/blue-pump-ar-tutorial/add-3d-model When I was using Vuforia Studio old version, BluePump was displayed with the property, "sequence list is teardown - demo" and checked with Apply sequence at design time. But after updating vuforia studio 8.4.4 or later, BluePump is not displayed anymore when the sequence is set to teardown-demo. When I choose off the sequence like "--Choose a resource--", it is displayed again.   Could you check teardown sequence and bluepump data, please?  

Hi,   I am not able to upload the project kindly help me for the same.   I have also attached log file for your reference.  

Hi.. Is there any way to configure an on premise ES to run, without a connection to the Thingworx server. I need this to show a light weight demo ( no security concerns ) without installing Thingworx on the laptop from where the demo will be served.   Cheers    

There seems to be a bug in the latest version of Vuforia Studio (8.4.6.4436). If we have textured parts and adds a flash effect in the sequence (in Creo illustrate) the parts is shown as a solid gray part when the effect is complete. It does not go back to the textured look it had before.   Anyone else experiencing the same problem? Is it possible to downgrade Vuforia Studio?

Hello everyone,   for our Project I would like to access the Files in a folder associated with the device (e.g Documentation).    For another Project I was already able to display a pdf-File on a button Click. On Click the following code is executed:   $scope.showDoku = function(){var anchor = document.createElement('a');anchor.href = 'app/resources/Uploaded/wagoController.pdf';window.location.href = anchor.href;};   Now I would like to (if possible) "automatically" generate a List (of Buttons?) based on the content of lets say'app/resources/Uploaded/DeviceX/'. The List should display the filenames contained in the folder DeviceX. And if possible a "clickable" List. I would simply extend the the code above by adding a parameter with the filename then.   The reason behind this is, that files regarding a Device may be added/deleted and the Buttons/Listelements should be consistent with the foldercontent. The reason for the Project is to avoid all this "file

Hello,   I want to display some information about all properties of a thing in a DataGrid in Vuforia Studio. I need the name, the description (of definitions) and the value. It should look something like this:   NAME         VALUE        DESCRIPTION name1         value1         descr1 name2         value2         descr2 ...                ...                 ...   Displaying the names and descriptions in a DataGrid worked fine by using the service "GetPropertyDefinitions", drag and drop "All items" to the Data field and choose the columns I need.    But I cannot find any solution to fill the column of values the same way. Do you have any idea?

Hi there,   i have a rather complex model (assembly) which has more than 100 components (parts). Therefore I tried to reduce the size of it in Illustrate 6.0. In the end I have a PVZ sized 75.4MB. I opened PVZ with CREO View Express, works fine. Then I import the PVZ into Vuforia Studio (8.4.7.4459, with Chrome 76.0.3809.132) with Model widget. Nothing shows up in the Canvas. Preview, nothing there. Next, I just publish it. And I can see the PVZ model with View (8.4.7.2286) on my Android.   My question is, why the PVZ doesn't show up in the Canvas of Vuforia Stuio? How to make the PVZ appear so I can compose the content properly.   Any feedback would be greatly appreciated. Thanks a lot.

Vuforia Studio New 3D Button widget that supports HoloLens 2 articulated hand tracking (3D Eyewear projects only) Bug fixes and minor improvements Vuforia View Support for Microsoft HoloLens 2 Bug fixes and minor improvements Experience Service An 8.5.0 version of Experience Service was not released. However, Experience Service 8.4.6 will support the upcoming ThingWorx 8.5 release.  

Hello everyone,   I have a list in my AR-Experience which contains some names. I recognized that you can call a javascript function when a element is clicked.    How do I pass the value of the selected item to the javascript aswell? I tried to define the list itself as an application parameter but I can't find nothing about a method like "getSelectedElement" or similar.   Any help is appreciated very much!   Best Regards, Dominik

Hello,  I want to create Proportional chart or Progress bar in Vuforia Studio on 3D Eyewear project. Is there any way to create custom gauges in VS? I am using .SVG file for customized gauges but they are static. I want dynamic gauge. please find below image for reference.    

Hello Again,Im in trial with vuforia studio and thingmark.I do the mobile experience with my old VIVO 1611 (AKA. VIVO V5 plus) mid-range phone in early 2017I think all is work well with Vuforia Studio. Buti got the trial-phone that is SAMSUNG Galaxy note8. Its top-range phone in late 2017This phone is my company tool for test new app or anything company want.Different thing is performance resultMy VIVO make me feel better. - It can keep tracking mark in more far range. - less model shaking feeling.   I ever try with many my friend phone like Iphone8, Huawei P10, P20I think the different thing is auto-focus system in top-range phone make mark tracking go bad.I have some demo job with my customer, which is using the different phone (and more expensive than me).When my customer seen the shaking model, its funny.any suggestion to stop this issue?  

Hi,I am currently trying to add a function to my AR experience, which relates to a tutorial of how to fix a fault.I have successfully used a button to trigger a function, which will detect the external data whether stays within the acceptable range or not. If it's not, then some warning messages will be generated.Could I remove the button and the system will detect the external data in real-time?For example, if the data does not fall within that range, those warning messages will be shown automatically.

Could anyone explain if there is a way to set it that when you tick CAD optimisation when importing CAD it will only do the high and medium optimisation and not the low. My models are large and they get stuck on the low optimisation, so I want to remove it.   can I edit a file in the vuforia directory for instance?

How can see number of polygon in my scene ? I remember some number shown on right bottom while in preview mode, but now I can't see it.  Any idea how to enable it. 

Hello,   We use an on-premise experience server, so just about each time Vuforia Studio is updated we need to update the software on our experience server. This is no problem, the latest version is es-8-4-7-b952-780-windows-installer (189 MB) and is available at support.ptc.com >> Download Software >>  Order or Download Software Updates >> VUFORIA STUDIO >> Release 8.4 >> Most Recent Datecode   However, to check the release version of the Experience Server we currently have, I open Chrome and go to https://[my es server URL]:[port #]/ExperienceService/properties which automatically displays this information:    {"version":"8.4.0-b792","defaultDomainName":"EXAMPLE002.local","domain_id_resolver":"https://gxi.thingworx.io/ExperienceService/id-resolution/resolutions/","enable_irs_federation":"true"}   This is great, however it is not giving us updated information. I know for certain we do no

Hello,   We have an on-premise experience server to store AR Projects published from Vuforia Studio. Through this community I learned that projects can be accessed via the file explorer as a sort of "back-door" method. This is helpful for a number of reasons. I ended up with a lot of projects, and in order to clean things up I transferred most of them to another folder to access later. I changed the folder names of some of them.   This is the problem -- I cannot delete them from the ES (experience server) anymore. Even when I remote-access the ES, find the project files, and delete them, they still show up in the library's list of options on the iPhone and HoloLens. There must be some hidden .json file on the ES that keeps a list of published AR projects. I need to access this and manually remove some entries. Has anyone tried this? Any ideas? Thanks.

  Hello, I have control i/o would like to make sample control from vuforia studioFirst Thing, I use Thingworx industrial connectivity get the i/o It's can show control from Thingworx platfrom panel   i/o will show the result when i written value direct to i/o     but I dont know how to make control from vuforia studio.I trial it from slide-bar which it give volume around 0-2   i use general service UpdatePropertyValues.bind the slidebar-value to service value give the event trigger when value change call service     And also to check the service is execute or not i bind service-update time to label text       Result of test, I think service is execute, but value i expect it can passed to my i/o is not workhow can i pass the data of slide-bar to my i/oThank you        

When scanning in the image target (and even after the scan), there's a green border that surrounds the object. I was just wondering if it's possible to change that color and/or make that border smaller/larger/translucent/not present, etc.

I uploaded a model and and used model item widget on some of the parts after which i labelled them. Then I selected preview button but my model was distorted in preview as well as in canvas.   Any suggestions why this is happening?